Every review we hold for the Bournemouth, Christchurch and Poole office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThank you
Fiona has proven to be a capable, experienced and efficient manager. Whenever we have needed advice or assistance, Fiona has always responded even beyond the working hours. I highly recommend Savills and publicly thank Fiona Withers for her tireless motivation to work and to the client.
Gianluca · 18 October 2024
Agent replied · 28 October 2024
Feedback is an invaluable reminder of the things that are important to our clients, Gianluca, so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one.
★★★★★ 5/5
TrustpilotWe are extremely lucky to have worked…
We are extremely lucky to have worked with Ms. Sue Trybus as our estate agent. She is very professional and hardworking- we appreciate it greatly. She even sometimes emailed us very early in the morning and late at night to help us. She put a lot attention to detail and communicates with vendors effectively- she has also given us very helpful advice.Overall, we are very happy due to the service which Ms. Sue Trybus has provided for us. Ms. Sue Trybus is my highest recommendation.
Dr.Shokri · 14 June 2022
Agent replied · 28 October 2024
Thank you very much for such a kind review, it was a pleasure to work with you and wish you all the best for the future.Regards,Sue
★★★★★ 5/5
TrustpilotTom Willing is fantastic
Tom Willing has been fantastic, and I'm delighted he was the agent for a flat I bought in May 2022. I was focused on one property, but Tom made sure I compared the market by looking at other options, and this was appreciated. The 'making an offer' process wasn't stressful, and I felt very comfortable based on Tom's professionalism. Tom's replies to emails have always been thoughtful, complete and progress the purchase. I was a complicated buyer, an overseas resident wanting to purchase a flat for personal use (not BTL). Not a typical transaction. Tom suggested both a specialist mortgage broker and a local solicitor, and both have delighted to no end. The broker locked in a 5-year deal at a ridiculously low rate whilst managing the approval process patiently. The solicitor's attention to detail and thoroughness made me wonder about the recovery they make, given they charge such a modest fee. I have worked with others in these fields before - none are like those Tom suggested. The deal would have fallen over had Tom not suggested both of these people (after my efforts objectively lacked grunt). Tom's invaluable experience and focus on successful outcomes is something you don't find often. The experience with Tom and Savills, in general, has been excellent, and I now understand why the company has the reputation it does.
Chris · 13 May 2022
Agent replied · 28 October 2024
Thanks Chris, really appreciate this. It was my absolute pleasure.Regards,Tom
★★★★★ 5/5
TrustpilotDuring Rental Period
My review is based explicitly on my interaction with the Savills team during the rental period. We have worked with Ritesh over the last year, and he has been phenomenal. Very responsive and also a great mediator between us and the landlord. There were some issues with our flat that the sales team did not take care of before our rental started; however, Ritesh was on top of it once we moved in.
Kartik · 18 December 2024
★★★★★ 5/5
TrustpilotSale of Flat in Battersea
We worked with Tessa on the sale of our flat and she was great. Her and the team made it very quick and easy to get the property on the market and were very diligent in communicating with us throughout the process. They got us a good offer incredibly quickly. Tessa really came into her own during the conveyancing process where she was always available and did a fantastic job of shepherding the sale process along. We would definitely recommend Tessa and the Savills team.
Jamie · 29 April 2022
Agent replied · 28 October 2024
We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future!Regards,Tessa
★★★★★ 5/5
TrustpilotCould Not Be Happier!
I just wanted to say that by far Paige Ford MARLA is the best! She was so thorough and genuinely such a lovely person! I was nervous about the whole process and put my mind at ease instantly as she expressed so much knowledge about the area and made every step of the way flow just right! She was very inclusive and with detail was able to answer all of my questions at every point! I highly recommend her and all the staff here. Ali was also very helpful! They really put your mind at ease. Know that you are in good hands with trustworthy efficient staff.
Berenice · 22 April 2022
Agent replied · 28 October 2024
Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact us
★★★★★ 5/5
TrustpilotWe would like to express our joy…
We would like to express our joy fullness to thank Mahesh Lakhiani for the extended support towards finalizing the deal. The deal went very smooth and successful. He was extremely generous and very professional. He explained us everything in advance so that there are no delays or issues before move in. We acknowledge that he is very dedicated and loyal to his work and organization. We wish him all the best to do better in life .KUDOS :) Thank you Mahesh for all your help and support. Regards, Kuunal Kakaaiya and Nielam Thackur.
Kuunal · 15 April 2022
Agent replied · 28 October 2024
Thank you for your lovely review. I am so pleased to have been able to help you find a new home and I wish you all the best.Regards,Mahesh
★★★★★ 5/5
TrustpilotExceptional service throughout the sale
From our first meeting with Savills team (Andrew, Sofia and Anna) the service has been exceptional. Andrew and Sofia demonstrated an in-depth udertsanding of the market and outlined a sales and marketing approach. Sofia managed the whole selling process and after one weekend of viewings we had over 20 prospective buyers. Within a week multiple offers were received and the sealed bid process concluded. We were very happy with the price achieved (20% over the asking price).The sales process was managed by Anna, who followed through with every detail. Anna was always available, kept us informed and chased up buyers, solicitors and other agents to ensure exchange. Anna went the extra mile to ensure obstacles were removed to ensure we got to exchange.
Sue · 8 April 2022
Agent replied · 28 October 2024
We are very grateful for your kind words. Selling a home can be a very stressful time, and we are delighted to have been able to assist. Please feel free to reach out with further queries!Regards,Anna, Andrew and Sofia
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. We placed the property on the market with two agents; Savills were much more professional and had far superior particulars and website. They took notice of our instructions and produced the best offers. We asked for offers over a figure and Savills produced them; the other agents appeared to ask for offers in the region of our figure and their offers were all under the figure we sought. I would use Savills again and recommend them to others. David Broomfield is very professional and a delight to deal with.
Farringdon · 6 April 2022
Agent replied · 28 October 2024
Thank you for your lovely words! It was great to work with you and I am pleased to have been able to assist. I hope to work with you again in the future.Regards,David
★★★★★ 1/5
TrustpilotDemonstrated poor integrity and subpar customer service
Very poor customer service, they did not act with integrity or professionalism. Neither branch nor head office attempted to rectify the situation either. All in all, a disappointing experience as a prospective tenant.Do not recommend this agency.
Sowmya · 19 May 2026
Agent replied · 23 May 2026
Thank you for sharing your feedback. We are very sorry to read about your experience and to hear that you felt our service did not meet the standards of integrity and professionalism we strive to uphold.
We would appreciate the opportunity to look into this matter further and better understand what went wrong. Please contact us directly at via email: socialmedia@savills.com with more details of your experience so we can investigate and work towards a resolution.
★★★★★ 5/5
TrustpilotMy experience with Saviils and…Yato was a pleasure
My experience with Saviils and particularly with Yato was always responsive and professional. She is a clear communicator who always found a solution to a problem if something needed service. It was a pleasure to deal with Savills and I look forward to working with them again.
Peggy · 5 September 2024
Agent replied · 28 October 2024
We really appreciate your kind feedback, Peggy. We are very pleased we were able to help and wish you all the very best for the future.
★★★★★ 5/5
TrustpilotEmma was brilliant from start to…
Emma was brilliant from start to finish. Our sale was long winded, due to a difficult chain. Emma kept on top throughout, provided us regular updates and persisted on our behalf, even when things weren’t going our way.She did this with good humour, always approachable and available on the phone and nothing was too much trouble. Importantly, we always felt a sense of reliability and trust with her.We would have no hesitation recommending Emma and Savills, and would gladly be their clients again.Well done Emma and Savills!
James · 8 March 2022
Agent replied · 28 October 2024
I am very grateful for this lovely feedback. I know that selling a home can be very stressful so I am glad to have been able to help you through the process. Please feel free to reach out with any further questions.Regards,Emma
★★★★★ 5/5
TrustpilotVictoria Short of Savills, Stamford
My experience with Victoria Short of Savills, Stamford exceeded all my expectations. Disappointingly, the seller and our solicitors, were not prepared to put their full weight behind enabling me to purchasing a property in Rutland showing no sense of urgency. In fact, apathy and incompetence best describe the purchasing environment. Not perturbed, Victoria swiftly identified the strengths and weaknesses of those involved and formed a strategy of imposing relentless pressure on all fronts - realising that this was the only way forward. This strategy and her communication skills, both in the spoken and written word, coupled with her ability to quickly identify the best way forward in addressing each and every obstacle, and they appeared endless, gave her all the opportunity she needed to demonstrate her brilliant communication skills. Her dominance was so impressive that all parties seemed only prepared to move, in any meaningful direction, on her say so. Without Victoria at the ‘helm’ the process would have become so protracted the sale may well not have come to fruition for their were many times when I had lost all patience that my willingness to move forward was waning. I cannot thank Victoria enough for her performance. She can feel justly proud of her efforts for she has demonstrated that she is an extremely valued asset to the Savills, Stamford team.For completeness, I should point out, apart from her outstanding professional competence, she has a delightful and vivacious personality - always smiling and always looking on the bright side.Thank you Victoria.
Anonymous · 18 February 2022
Agent replied · 28 October 2024
I am so grateful for your lovely review. Moving to a new home can be very stressful, especially when not all parties are cooperative. I am glad to have been able to help you and hope to work with you again in the future.Many thanks,Victoria
★★★★★ 5/5
TrustpilotWell worth considering
Anthony, Kelly and Felix were all a pleasure to deal with. I'm a landlord with over 10 years experience and all those mentioned were professional, responsive and helpful in my dealings with them. In particular, Anthony conducted seven viewings on a single packed day and I received an email from him the next morning with four offers over asking, presented in a digestible format with his thoughts on each - the first time anyone has taken the trouble to do this. Also, he doesn't call you "mate" and chew gum, which is a bonus!
Mr · 9 February 2022
Agent replied · 28 October 2024
Thank you kindly for your positive review; we are delighted you were happy with the service and subsequent result on your investment. We value your business, appreciate the kind sentiments and hope to repeat our successes for you on your next dealing with Savills! All the very best from the entirety of the team here and wishing you an excellent continuation of the year ahead.
★★★★★ 5/5
TrustpilotMy sale was handled by Savills in Marlow
My sale was handled by Savills in Marlow and in particular Mairead Monsen who was everything you could ask for from an agent selling your property. All the viewings were handled professionally and feedback was forthcoming after each visit. Once the buyer had made an offer Mairead was a reliable and diligent negotiator who helped bring the sale to a close. In the interim period until completion Mairead continued to be the main contact to resolve any issues and see the sale through to a satisfactory conclusion. I am pleased that Savills was my choice of agent for the sale and would recommend them whole heartedly to anyone looking to market their property.
Nige · 19 January 2022
Agent replied · 28 October 2024
I am very grateful for your kind words! Moving and selling a home can be very difficult, so I am glad that I was able to make the process a bit smoother for you. Regards,Mairead
★★★★★ 5/5
TrustpilotI recently used Savills to sell my house
I recently used Savills to sell my house. Jon Lacey was my primary contact and he was excellent. Prior to getting an offer he kpt me well informed of progress including feedback on all viewings. When we had an offer made he was proactive in handling it and negotiating an improved offer which I then accepted. Best of all, during the sale process after I accetpted the offer he remained very active,chasing progress and keeping me well informed. Without doubt the best individual estate agent I have ever dealt with
Steve · 17 January 2022
Agent replied · 28 October 2024
I really appreciate you taking the time to leave a review. I know that moving can be a very stressful time so I was glad to be able to help!Regards,Jon
★★★★★ 5/5
TrustpilotA fantastic experience. I was incredibly impressed with the…
I was incredibly impressed with the service that Savills offered. They sold our house within 3 months and I felt well informed at every stage. Troy from the Bristol office did a brilliant job. He conducted a thorough appraisal and valuation of our property and had expert knowledge of our local area. His report also gave a clear marketing strategy which provided brilliant results. The marketing particulars produced were excellent and the viewings were conducted during times that worked well for us. Troy maintained brilliant communication at all times and was always available to speak to. He went above and beyond and was involved in every stage of the process. Selling a house is often stressful but Troy and his team made the process feel very easy and everything ran incredibly smoothly. I would definitely recommend Savills to sell your house and we are very happy we chose them. Thanks so much Troy and the team.
Trin · 12 January 2022
Agent replied · 28 October 2024
Trin, Thank you so much for your kind words. It has been a pleasure to help you with the sale of your wonderful home and thank you again for your instructions on this.We look forward to catching up closer to completion.Best wishesTroy
★★★★★ 5/5
TrustpilotCannot recommend Jamie Carter & every…
Cannot recommend Jamie Carter & every member of his team highly enough. Their forthright manner was perfect. They were professional, courteous, honest, truthful, direct & all so delightful to work with. We enjoyed every minute of the sales process with them & a little sad when the sale was completed if we are honest. Perfect consistency throughout, didn’t matter if a team member was on holiday or day off. It must make a difference with the office sharing commission as apposed to one particular sales person. Certainly a plus if one is comparing agents. Wasn’t the reason we chose Savills. The helpfulness & friendliness of Alison in the office, when we made the initial call & meeting Jamie when he came to value, no contest. As long as their advice is taken on board, after all they have the knowledge & expertise, one could not ask for a better company to sell one’s home
Mrs · 6 December 2021
Agent replied · 28 October 2024
Thank you for such lovely feedback. Selling a home can be very stressful, so we're glad we were able to make the process that bit smoother.Regards,Jamie and team
★★★★★ 5/5
TrustpilotCharlotte at Savills is a star!
We engaged Savills to sell our property in October 2019. We had a number of viewings before the couple who eventually bought our property. It was fraught with problems yet Charlotte established a relationship with our buyers to keep them informed of progress. I truly believe it's Charlotte's determination that kept the sale going despite numerous problems. I can't thank Charlotte enough for her tenacity to keep both me and our buyers informed every step of the way. I never stop singing praises for Savills service and how thorough Charlotte was. Thank you.
Mrs · 26 November 2021
Agent replied · 28 October 2024
Thank you so much for your kind words. I hope to work with you again in the future.Regards,Charlotte
★★★★★ 5/5
TrustpilotI deliberated about moving from another…
I deliberated about moving from another local and high profile estate agent in Maida Vale/Little Venice to Savills, when my property came up for its rental renewal but I am delighted I took the plunge. Luke and his team at Savills have been so attentive to all my needs as well as of those of my new tenants. Sometimes I find estate agents favour the tenants over the landlords, however Savills were well balanced in their recommendations and advice. They were extremely professional in all their dealings and went above and beyond to help us even with some last minute building issues. Luke, in particular, was always easy to get hold of and followed up everything personally to ensure everything ran smoothly. I whole-heartedly recommend them and will continue to use their services in the future. Congrats Savills, job well done!
Larissa · 23 November 2021
Agent replied · 28 October 2024
Thank you for your kind words - the feedback is very much appreciated. I am glad I was able to help make the transition smoother for both you and your new tenants and I look forward to working with you again in the future.Regards,Luke and the Maida Vale Team
★★★★★ 5/5
TrustpilotRemarkable customer service
Remarkable customer service! Especially Sam Ing (property manager), who was always quick and efficient when it came to resolving any issue regarding the property. He answered all my queries and questions with great transparency and professionalism, allowing for a very smooth and stress-free tenancy.
Tudor · 17 September 2024
Agent replied · 28 October 2024
Feedback is an invaluable reminder of the things that are important to our clients, Tudor. So thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one.
★★★★★ 5/5
TrustpilotAbsolutely fantastic from start to end
Anna has been absolutely amazing from start to finish. She always went the extra mile in ensuring everything was covered and both myself and the buyers have had a stress free journey thanks to Anna and the whole Savills team. I have never sold a property before and I was incredibly impressed by the level of care and professionalism that Anna always demonstrated, even when I had a few emotional moments! Thank you Anna and everyone at Savills for ensuring my sale was a smooth process and thank you for achieving maximum interest and value for my house sale.
Isabella · 21 November 2021
Agent replied · 28 October 2024
Thank you for taking the time to review our service. I know that moving home can be a stressful time, so I'm glad I was able to make it that bit smoother for you. I look forward to working with you again in the future!Regards,Anna
★★★★★ 5/5
TrustpilotBen Varma is a real professional
Ben Varma is a real professional. In a nutshell. Fair , understanding, evenhanded , I was very impressed with how he has handled a difficult move for us to St John’s Wood and has everyone’s respect and understanding. I cannot recommend him enough . Excellent.
Ian · 30 August 2024
Agent replied · 28 October 2024
We really appreciate your kind feedback, Ian. We are very pleased we were able to help and wish you all the very best for the future.
★★★★★ 5/5
TrustpilotGreat experience
We had a great experience working with Oliver Hudson throughout our tenancy. He was always responsive, professional, and genuinely helpful whenever we needed support. We really appreciated how smoothly everything was handled from start to finish.
Martina · 6 May 2026
Agent replied · 23 May 2026
Thank you so much for your review, Martina. It's much appreciated. If you need anything further please don’t hesitate to contact us.
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