Trusted Agent profile · Bounds Green, Greater London
Verified
★★★★★
414 reviews across 4 platforms
10 Queens Parade, Brownlow Road, Bounds Green, Greater London, N11 2DN
Part of Ellis & Co, see every office.
Ellis & Co's office in Bounds Green, Greater London, at 10 Queens Parade, is rated 4.8 out of 5 across 414 reviews on four platforms, including 372 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
372
Reviews on Google
This office
3
Reviews on Facebook
This office
1
Reviews on View Agents
This office
38
Reviews on Trustpilot
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We are proud to have been serving the Bounds Green area for over 30 years by selling, letting and managing many properties during this time. Franchise owner Anthony Lucas has been working at the branch since August 1995. He believes in an old-fashioned approach to Estate Agency where customer service is at the heart of everything he and his team do. The team here at Ellis & Co Bounds Green have over 60 years combined experience and are highly passionate about every aspect of the business. Whether valuing properties for our vendors and landlords, advising buyers and tenants about the area or making sure maintenance issues are dealt with quickly and efficiently, we ensure that you always benefit from the very highest standards of service by supporting you every step of the way throughout the whole sales and lettings process.
The Trusted Agent 2026 results for Ellis & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Bounds Green office, from every platform, shown as written. First names only.
5/5
GoogleI’ve been renting through Ellis & Co Bounds Green for almost two years. Everyone is professional, friendly, and always ready to help when needed. Thank you Nico, Demmy, Mark, and Jay, it’s been a real pleasure!
Thank you Paulina for your kind words. it is a pleasure having you as our tenant and we are always here to help. Demmy
5/5
GoogleI recently bought a flat through Ellis & Co Bounds Green, and the whole experience was excellent from start to finish. The team were professional, supportive, and always quick to communicate, which made the process so much smoother. Their clear guidance and attention to detail gave me great confidence throughout. I am very grateful for their help (esp. Mark!) and would highly recommend them to anyone looking to buy or sell a property.
Hello AJ. Thank you for the review, it was a pleasure. We wish you all the best for the future
1/5
GoogleIt is 2025! I know that people are desperate for affordable housing, but it should be illegal and surely non ethical to rent properties which do not meet the UK regulations. I viewed a property without cooker extractor. When I asked if it is possible to add one to comply with regulations and to be healthier environment to live in, the answer was to keep the window open while cooking.....!
Hi Panagiotis, we are sorry you were not happy with our response but we do make sure all properties we let are safe for our tenants.
5/5
Google5* Service!!!! Want to say a huge thanks to Demmy and the team! From the outset, Demmy was proactive, polite, friendly and extremely helpful. He thought outside the box and secured us our dream rental property that was initially outside our budget. Everything went smoothly from start to finish and we were kept updated every step of the way. If you are looking to buy or rent in the Bounds Green area- would 100% recommend Ellis & Co!
Many thanks for taking the time to leave us a review, we really appreciate it!
5/5
GoogleThe team at this agency has been consistently outstanding. Their service is professional, attentive, and genuinely considerate of both tenants and landlords. What stands out most is their effort to build long-term relationships rather than just managing properties. They work hard to ensure you're comfortable and content, and it's clear they value your trust. It's rare to find such a thoughtful and balanced approach in the housing market.
Hi Marios!! thank you for taking the time to leave us this review, we really appreciate it!!
5/5
GoogleBrilliant experience with the team helping us to rent our place. Very clear and open with regards to information, quick in answering any questions and supporting us on anything we've needed. Thank you Demmy, Nicos, Anna & all
Dear Max, Thank you so much for your glowing review! We're thrilled you had a brilliant experience with our team. Demmy, Nicos, Anna, and the rest of us are always here to provide clear information and swift support. We're delighted we could assist you with your rental needs and look forward to serving you in the future
5/5
GoogleI rented out my property and then sold it through Ellis & Co Bounds Green. They made renting the property completely hassle free and I was impressed with their service. I then sold my property and with them and was impressed at how well they communicated with me and negotiated on my behalf. Would definitely recommend.
Hi Caroline! Many thanks for taking the time to leave us a review, it's been a pleasure working with you for the last few years. All the best for the future from all of us!!
5/5
GoogleThanks to all the team at Ellis & Co Bounds Green in particular Mark and Anthony an for getting my house sold. Professional service, great market knowledge and great communication. I can highly recommend them!
5/5
GoogleExcellent and very efficient service from Ellis and co. Our questions were answered quickly and efficiently and nothing was too much trouble. Tony has been particularly helpful ever since we first met him, about 5 years ago! Many thanks to Tony and the whole team! Claire and Andrew
Hi Claire and Andrew! It has been really nice working with and getting to know you over the past 5 years! the team and I wish you all the best for the future!!! Tony
5/5
GoogleI've used Ellis & Co for the past 17ish years including buying our house, letting and recently selling a property. They have always been so helpful and professional, it's been a pleasure to work with them/use them over the years. A special shout out to Tony, Nicos and to Mark for finally getting the recent sale through! Thank you!
It has been our pleasure working with you for all these years June! Wishing you all the best for the future!
5/5
GoogleWhat a Fabulous team Ellis & Co Bounds Green are! I recently rented a property through them and from start to finish all went smoothly and they answered any questions (I had plenty) and answered promptly, they were very accommodating when I needed a different move in date, nothing is too much trouble to them and they continue to manage the property in the same way. Thanks Demmy and Nicos you are great at what you do and I highly recommend these guys if you want to let/rent/sell or buy as I have definitely not come across a nicer agency!!
Thank you for taking the time to leave us this lovely review Joan, we really appreciate it!!
5/5
GoogleHaving lived in Bounds Green for over 55 years and have moved 3 times but always in Bounds Green.Ellis and co have been the agents i have always used.i have bought and sold with them and have been treated like a family friend.they have advised,supported and gone over and above helping me this very stressful process.i would highly recommend them above all others in this area.the service is always EXCELLANT,thank you Tony,Mark,Demmy and all your fantastic team
Thank you so much for leaving us this lovely review Blayne! it's been a pleasure working with you, all the best in your new home! Tony
5/5
GoogleWe've had a really great experience with the team at Ellis & Co. They have been with us through the whole journey with our flat - initially helping us purchase it in 2016, then managing it as a rental, and finally helping us recently sell it! They are attentive, knowledgable and work to high standards. I am grateful for all their help and cannot recommend them enough!
Thank you so much for leaving this lovely review for us Ella! We really appreciate it!
5/5
GoogleHad a great experience with Ellis & Co in Bounds Green. Mark was very professional and was super easy to communicate with. He kept in touch with us throughout the process, was always on time and was very responsive to our emails.
Hi Vangelis! many thanks for taking the time to leave us this review! we really appreciate it! We hope you are very happy in your new home.
5/5
GoogleI have been renting an apartment through Ellis and Co for the last couple of years and they have been fantastic all round. Any time there was an issue they sorted it out straight away. They have a super friendly team of staff that constantly keep in touch to make sure everything is as it should be and to make sure any questions I have are answered. Would highly recommend renting through Ellis and Co
Hi Rory. Thanks for your kind review. we are pleased that you are happy with the service we offer. we strive to offer the best to our tenants at all times. The team at Ellis and Co
5/5
Google5* Service!!!! Want to say a huge thanks to Demmy and the team! From the outset, Demmy was proactive, polite, friendly and extremely helpful. He thought outside the box and secured us our dream rental property that was initially outside our budget. Everything went smoothly from start to finish and we were kept updated every step of the way. If you are looking to buy or rent in the Bounds Green area- would 100% recommend Ellis & Co!
Many thanks for taking the time to leave us a review, we really appreciate it!
5/5
GoogleWe just moved into a new place and are very grateful to the team at Ellis and Co., especially Demmy and Nicos who made everything run smoothly and quickly. Cheers guys 👍 …
Hi Adam. Thank you for your kind words. we really appreciate your review. i hope you enjoy your new home.
5/5
GoogleAfter visiting many properties with many different agencies, we stumbled across Ellis and Co and couldn’t be happier! They treated us so kindly and made sure everything was clear to us every step of the way. They are still supporting us now and always greet us with a smile. Couldn’t be happier with our experience and highly recommend them!
Hi Gwen. Thank you for your kind review. It is a pleasure having you two as our tenants. I hope you enjoy your new home. Demmy
5/5
GoogleThe most friendly and helpful team ever! They made the whole process of moving homes so stress-free from showing us the property to helping us sort our documents and references. We couldn't be happier in our new home and have the whole team to thank, especially Demmy and Nicos. Would highly recommend this agency to anyone looking to move to the area!
Thank you for taking the time to leave us a review Sally, we really appreciate it! 😊 …
1/5
TrustpilotI wouldn’t even give them 1 star
I wouldn’t even give them 1 star - if you have a flat to sell I would avoid this branch and estate agent in general. The service provided was very poor, Mark showed no initiative or interest in selling my property after taking it on. He didn’t follow up properly to inquiries and the only viewing I had in 5 months he was unable to do so I had to do it myself.
5/5
GoogleDemmy and Nicos were great to work with, they were very patient as we worked on chasing down references and very helpful in answering all our questions regarding the property.
Thank you for your kind words Randa. I hope you enjoy your new home.
4/5
GoogleHave just viewed, secured and moved to a property managed by Ellis & Co. Have found them responsive, friendly and love their family feel vibe.
Hi Courtney, we really appreciate you taking the time to leave a review and hope you are happy in your new home .
5/5
GoogleHuge thank you to the team at Ellis Bounds Green and especially Mark, Demmy and Anastacia !! They were very friendly, efficient and professional making the process much easier. Mark guided and supported us throughout the purchase of our first home and was in constant communication with us. Excellent estate agents, cannot recommend enough.
5/5
GoogleFrom the start Ellis & Co and in particular Mark Cruttwell give a 1st class service, providing a probate valuation. Then placing the property onto the market selling very quickly, keeping myself informed at every stage along the way until the conclusion of the sale. Very professional
Many thanks for taking the time to leave us a review Alan, we really appreciate it! It has been a pleasure working with you, all the best for the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Ellis & Co, Bounds Green won Trusted Agent.
