Trusted Agent profile · Boston
Verified
★★★★★
113 reviews across 3 platforms
Unit 1 Woolsey House, Pump Square, Boston, PE21 6RA
Part of Belvoir, see every office.
Belvoir's office in Boston, at Unit 1 Woolsey House, is rated 4.7 out of 5 across 113 reviews on three platforms, including 91 Google reviews rated 4.8.
Every review we hold for the Boston office, from every platform, shown as written. First names only.
5/5
GoogleThe very best Rental Managing Agents, we have been dealing with Belvoir for many years & have always received 1st Class service & are number 1 for Communication & advise from every single member of staff. A pleasure to deal with.
Hi Norman dealing with landlords like yourself makes its such a pleasure to do business with you, and we really appreciate you taking the time to tell us. Thank you from all the team at Belvoir Boston.
5/5
GoogleDonna and her team have been absolutely amazing in helping me to buy my new home. Donna went above and beyond to help with the purchase, even working through her day off. I really cannot recommend her enough!
5/5
Googlequick, easy and very helpful. can’t fault them
Thank you for your great review. Much appreciated.
5/5
GoogleVery helpful and understanding very polite would recommend
Thank you for your lovely review. Much appreciated.
5/5
GoogleI am very pleased to dealing with Belvoir mainly Liam as that's the person we were served by he always stands on the top of the task very quick response on emails and always happy to help.
Hi Piotr thank you for your review it is greatly appreciated. We always value the feedback from everyone who deals with us.
5/5
GoogleThe team have been extremely helpful, any concerns or questions big or small they have been quick to help. After having months of no luck with other estate agents they have been such a huge help.
5/5
GoogleAs a landlord of 2 properties rented out and managed by Belvoir, I highly recommend this company. The rentals are managed proffessionally by a courteous friendly team and I am kept informed of all things necessary regarding the successful letting of my properties. Compared to other letting agents which I have dealt with, Belvoir is streets ahead
Many thanks for your great review, I have passed on your appreciation to the team. Thank you for taking the time to write such a kind review, we are all most grateful.
5/5
GoogleExcellent customer service from Donna and the team, particularly Liam and Emma with whom, as landlords, we deal with most. Always prompt to respond to calls or emails. They own and solve problems when they arise.
5/5
allAgents"The team at Belvoir Boston..."
The team at Belvoir Boston manage our portfolio in a very proffesional manner and deliver the service they promised at the outset. All dealings and problem solving have been conducted with an agreed communication line and within agreed timescales.
5/5
Google5 Stars for Belvoir everyone is extremely helpful especially Liam but whoever you deal with are very efficient. They have found us tenants quickly and we are very happy with their services
5/5
GoogleThe team at Belvoir Boston are amazing! Efficient and always happy to help, they always go above and beyond for their customers, could not recommend enough!
5/5
GoogleThe team at Belvoir Boston are amazing! Efficient and always happy to help, they always go above and beyond for their customers, could not recommend enough!
5/5
GoogleWe have always received helpful and professional advice from all the staff at Belvoir in Boston. We hope to continue this mutually beneficial relationship for many years to come.
1/5
allAgents"Unfortunately I did not have..."
Unfortunately I did not have a pleasant experience with belvoir Lettings, and would not recommend this letting agency to any tenants who do not want to feel like they have been squeezed every penny out of their pockets. They charge a hefty £60 for 2 inventory DVDs, but those DVDs are unbearable to watch, because it is held by hand, very shaky, and made me feel really sick, dizzy and resulted in a massive headache afterwards. They never came to fix the toilet, the broken drawer. They charge £35 if you want them to provide a reference to other letting agency (for future tenancy). They charge £40 admin fee when you move out, not including any deposit that they may deduct. The garden wasn't clean when we moved in, the grass were long. We cleaned the garden as best as we could prior to moving out, and was told we have cleaned too much, now that have to buy seeds to replant the weed, and charged us for that. The agent complained that the top of the extractor fan above the cooker (almost near the ceiling) was dusty, when he reached up and sweeped his finger over it. The oven rail was apparently not like it used to be, not as shiny, and therefore meant we didn't clean it well enough, and the glass panel in the bathroom was not as clear as it was a year ago. Fine I thought, but I was not expecting almost £300 deducted from our deposit to clean the inside of the oven rail, and the bathroom glass panel. I did not feel that amount was justified, and felt that the letting agency are just charging us as much money as they can. The house we rented was a furnished house, a nice house, but I was very disappointed with the quality of the letting agency and its agents.
1/5
allAgents"I was trying to relocate my..."
I was trying to relocate my family to the boston area from Essex due to work commitments and family near by. I have never come up against such a rude unhelpful bunch of workers in my life. due to a financial crash 2 yrs ago to which has been sorted 20 months ago, (we even own our own home in essex), they failed my credit check. I even offered the 6 months rent in advance...they wouldnt even talk to me and when they did were very rude. Even now if they had a change of heart I would not move into any place that they managed.
5/5
allAgents"This is the first time that I ..."
This is the first time that I had let a property and found the experience with Belvoir to be relatively easy and the staff were very friendly and courteous. I was kept informed on a regular basis before the move was finalised. After a few months of being in the property the boiler broke, which left us with no hot water or heating. Belvoir came out at 7pm on a Friday night with oil fired radiators to keep us warm and they arranged for an engineer to come the very next morning on a Saturday! Would definitely recommend Belvoir to anyone and would use them again in the future.
5/5
GoogleEasy and nice to work with
Hi Philipp thank you for your review we are always pleased to hear such positive feedback it is greatly appreciated.
5/5
GoogleOutstanding service! Really easy and communication through out the process
5/5
GoogleLiam&Donna run a very personal and professional team! There is nothing I can fault them with! 5 star! 🙂 …
1/5
GoogleSpoke to a few of them over there and talk about being rude and arrogant. Really unprofessionally people....NegativeQuality, Professionalism
Dear Danish We are sorry to hear you feel this way. We have looked back through our records and note you viewed several properties with us back in July where we accommodated the viewings to fit in with your schedule. We also note none of these were suitable for you, therefore we were surprised by the review you have left. We would appreciate if you could contact us to discuss your complaint as we at Belvoir Boston do take these matter seriously. We look forward to hearing from you.
5/5
GoogleThese guys are bloody great! They're professional, friendly and just incredibly helpful. I can't stress that last one enough - I didn't have a clue what I was doing and Donna (as well as Liam and Emma) was just wonderful at walking me through everything and being really proactive. Great letting agents. 5 Stars!
5/5
GoogleWe spent a year in a rental managed by Belvoir. From start to finish the service was excellent, professional and very helpful. We had a few issues with repairs (new build property) which were resolved quickly and without stress. The move in/out process was handled with ease. Would highly recommend to anyone.PositiveResponsiveness, Professionalism
5/5
GoogleI have used Belvoir as my agent for at least 8 years now, and that in itself says everything. I have been impressed with their professionalism, speed of response and fair mindedness in sorting outing problems that do inevitably arise from time-to-time. I expect to be with them for many years to come. Thanks.
5/5
GoogleGot Two rentals, very happy with friendly, knowledgable staff. High standards, and I know my properties are in very good hands
Thank you for your thoughtful comments.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Belvoir's Boston office has 113 reviews across three platforms: 91 on Google, 4 on Yell, 18 on allAgents.
Belvoir Boston is rated 4.7 out of 5 across all 113 reviews, and 4.8 out of 5 on Google from 91 reviews.
Belvoir Boston, Unit 1 Woolsey House, Pump Square, Boston, PE21 6RA.
