Trusted Agent profile · Boston, Lincolnshire

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Bairstow Eves Boston reviews

★★★★★ Excellent

292 reviews across 1 platform

1 Pump Square, Boston, Lincolnshire, PE21 6QP

Part of Bairstow Eves, see every office.

Bairstow Eves's office in Boston, Lincolnshire, at 1 Pump Square, is rated 4.8 out of 5 across 292 reviews on 1 platform, including 292 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards Bairstow Eves won in 2026.

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4.8 / 5

292

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Bairstow Eves, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Boston office, from every platform, shown as written. First names only.

5/5

Google

I am truly pleased and delighted for the professional help Julie and Amy has showing me in my journey of buying myself my beautiful home … the only estate agent and mortgage advisor which truly took me seriously after iI have tried about 3 prior to them...I am happy of how quick and communicative they been on my whole entire journey in getting the keys for my home Thank you once more .. i do not think 5 stars are enough xxxPositiveResponsiveness, Quality, Professionalism, Value

Cristina · 25 August 2022

Agent replied · 30 July 2023

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

The Bairstow Eves sales staff from Boston, Lincolnshire have been so incredibly helpful and efficient. After dealing with several other Estate Agents whilst searching for a new home for over a year, my husband and I finally found Bairstow Eves who provided a knowledgeable and helpful representative (Amy) to show us around a property. Amy knew about the area, the property, the market, etc. which we've never found elsewhere. Normally, Estate Agents merely send a "keyholder" who cannot answer any of your questions. Once our offer was made, it was quickly accepted by the vendor and the whole process from there has been a dream! Very fast and efficient communication between our Agent (Ola) and the conveyancing and surveying was very quickly and professionally arranged. I will be recommending Bairstow Eves to everyone!PositiveResponsiveness, Quality, Professionalism, Value

Sharon · 25 August 2022

Agent replied · 24 August 2024

Thank you for your wonderful comments, 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Myself and my partner were looked after by Ola when looking into buying our first home. She replied quickly and was always open to any questions we had. She is super friendly which really helped with us being first time buyers. She was very professional and made the process for us smooth. Would definitely recommend using Bairstow Eves and definitely recommend using Ola as your estate agent. We can’t thank her enough for how quick she helped us purchase our property.PositiveResponsiveness, Quality, Professionalism

Eden · 25 August 2022

Agent replied · 30 July 2023

Thank you for your amazing 5* review, recommendation and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Tyler has been fantastic. He was proactive with finding suitable properties and made sure everything runs smoothly.

Patrick · 24 November 2023

Agent replied · 26 November 2023

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

1/5

Google

Never ever let from this agency if you ever want to see your deposit again! They should wear ski masks! My partner recently left a property in immaculate condition. It took them nearly four weeks to offer her a nominal amount of her deposit back. Most of the claims they made they couldn't back up. Tried to claim the carpets were 'grubby' after my partner paid to have them professionally cleaned. They said the cream carpets were stained, even though the inventory photos clearly show the same exact shadows. If zero stars was an option, I'd give them that. No wonder estate agents have such a bad reputation. It's probably all going towards their Christmas party fund.

James · 30 July 2022

Agent replied · 30 July 2023

Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.

5/5

Google

The Bairstow Eves sales staff from Boston, Lincolnshire have been so incredibly helpful and efficient. After dealing with several other Estate Agents whilst searching for a new home for over a year, my husband and I finally found Bairstow Eves who provided a knowledgeable and helpful representative (Amy) to show us around a property. Amy knew about the area, the property, the market, etc. which we've never found elsewhere. Normally, Estate Agents merely send a "keyholder" who cannot answer any of your questions. Once our offer was made, it was quickly accepted by the vendor and the whole process from there has been a dream! Very fast and efficient communication between our Agent (Ola) and the conveyancing and surveying was very quickly and professionally arranged. I will be recommending Bairstow Eves to everyone!

Sharon · 30 July 2022

Agent replied · 30 July 2023

Thank you for your wonderful comments, 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

People always say that moving home is one of the most stressful things in your life….. The whole process was stress free and easy going throughout. The estate agent that dealt with the sale of our home (Ola) kept myself updated through the whole process without any chasing. As a whole I would definitely recommend Bairstow Eves and the services they have to offer. All the staff are fantastic and especially when you have young children they made them feel welcome and at ease.

Dan · 30 July 2022

Agent replied · 30 July 2023

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

I've just been through Tyler with another house purchase for my portfolio, great communication even though it was a tough one to get across the line, friendly team of staff always willing to help. Look forward to doing more business with them in the future. Thanks

Gibb0789 · 3 November 2024

Agent replied · 10 November 2024

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

From the beginning until we have signed the tenancy agreement with our letting manager Joanne Hudson everything was going very well. We would highly recommend using Joanne Hudson Lettings Manager, Countrywide . Thanks for everything Joanne.PositiveResponsiveness, Quality, Professionalism

Claudiu · 25 August 2021

Agent replied

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Had a viewing with Kobi yesterday. Fantastic service, really helpful and very patient as I asked questions and kept going back to look at something else. Very professional, thank you.

Dog · 28 May 2025

Agent replied · 13 April 2026

Thank you for your amazing review! We're so glad to hear that Kobi provided fantastic service, was helpful, patient, and professional during your viewing. We strive to always go above and beyond for our customers. Thank you for choosing us! Kind regards, Lucy, Customer Relations.

5/5

Google

Absolutely fantastic service at Bairstow Eves, everything was made very easy for us especially as we live overseas. Big thank you to Amy who has kept us updated throughout and worked hard to ensure a quick sale.

Sarah · 21 September 2021

Agent replied

Thank you for your fantastic 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Viewed a property and put in an offer. We weren't successful in purchasing, but Ola was very helpful and professional, keeping us up to date throughout the whole processPositiveResponsiveness, Professionalism

Phil · 25 August 2022

Agent replied · 30 July 2023

Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.

5/5

Google

Our advisor Julie was exceptional throughout the whole process, very responsive and professional would highly recommend any first time buyers who are unsure of the procedure to use this company.

Clay · 30 July 2022

Agent replied · 30 July 2023

Thank you for your amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Although we didnt make an offer, Amy was professional and helpful with booking our viewings and follow up. Provided info on other services should we need themPositiveProfessionalism

Bz · 25 August 2022

Agent replied · 30 July 2023

Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Amy was really helpful and knowledgeable helping us find a property. She kept us updated with new properties as they became available. 5 star service.PositiveResponsiveness, Quality, Professionalism

Sean · 25 August 2022

Agent replied · 30 July 2023

Thank you for your wonderful 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

In dealing with the team ( Ola & Julie) at the Boston branch during what's been a very busy period, the service I received was brilliant. The service was punctual, professional as well as it feeling personal in being adaptive and In making you feel they were always there to help even when i was a last appointment and running late in the evening Faultless professional experience easily surpassing that of another agent I have been dealing with during this timePositiveResponsiveness, Professionalism

Russell · 11 December 2021

Agent replied

Thank you for taking the time to leave us your great comments about our team and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

Brilliant service! We are very grateful to Bairstow eves Mortgage Advisers for all his wonderful and efficient handling of buying our property. They always kept us informed. They …

Adriana · 13 April 2025

Agent replied · 13 April 2026

Many thanks for your outstanding recommendation, 5* review and your generous comments. Best wishes, Lucy, Customer Relations.

5/5

Google

Amy was very professional and understanding of my situation. Responded very promptly to my questions and co-operative throughout the process. Good customer service. Would be happy to deal with again :)PositiveResponsiveness, Quality, Professionalism

Ryan · 25 August 2021

Agent replied

Thank you for taking the time to leave us this great 5* review. Kind regards Lucy, Customer Relations

5/5

Google

Ola is an absolute star. She has been so much help all the way through. Really good and fast communication by email and phone. Definitely recommend.

Klaudia · 30 July 2022

Agent replied · 30 July 2023

Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

As first time buyers the whole experience was very new to us, but the team at Bairstoweves were very helpful and informative, especially Amy who kept us informed regularly on progress. Highly recommended. ⭐️⭐️⭐️⭐️⭐️

Orren · 16 April 2021

Agent replied

Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

We found Isaac to be very professional in his approach and equally responsive to our queries prior to our viewing. This included securing an accepted offer prior to our internal viewing! At the viewing he was very courteous and able to answer our questions on site. He also put us in touch with your in house conveyancing service. We very much hope that our experiences to date will continue, in order to bring our purchase to a satisfactory conclusion!PositiveResponsiveness, Quality, Professionalism, Value

Paul · 25 August 2021

Agent replied

Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

Jess of Bairstow Eves Estate Agents Boston was very friendly, helpful and professional when she came to value my property and would highly recommend Jess and Bairstow Eves Boston.PositiveQuality, Professionalism

Kayleigh · 25 August 2021

Agent replied · 30 July 2023

Many thanks for your wonderful comments, recommendation and 5* review. Best wishes, Lucy, Customer Relations

1/5

Google

Need to be care full when letting property. Not at all care about inventory even after submitting evidence. Please make sure to take photos and vedios of each and every corner of the property. I am not a person to Generalize there services.But for me i had Worst experience compared to other agency.

Anjitha · 27 January 2024

Agent replied · 24 August 2024

Thank you for making us aware of your experience, please do contact us via review@countrywide.co.uk should you wish to discuss further. Kind regards, Lucy, Customer Relations.

5/5

Google

It was so easy buying my new home through Bairstow Eves, Isaac was brilliant, well informed and very helpful. I would highly recommend the team in the Boston office, very polite and professional.

A · 5 December 2020

Agent replied

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Bairstow Eves Boston

How many reviews does Bairstow Eves Boston have?

Bairstow Eves's Boston office has 292 reviews across 1 platform: 292 on Google.

What is Bairstow Eves Boston's rating?

Bairstow Eves Boston is rated 4.8 out of 5 across all 292 reviews, and 4.8 out of 5 on Google from 292 reviews.

Has Bairstow Eves won any awards?

Yes. In The Trusted Agent 2026 awards: Bairstow Eves, Boston won Gold; Bairstow Eves, Sutton-in-Ashfield won Platinum; Bairstow Eves, Cannock won Gold; Bairstow Eves, Broxtowe won Gold; Bairstow Eves, Tamworth won Gold; Bairstow Eves, Havering won Gold; Bairstow Eves, Ashfield won Gold; Bairstow Eves, Dagenham won Trusted Agent.

Where is Bairstow Eves's Boston office?

Bairstow Eves Boston, 1 Pump Square, Boston, Lincolnshire, PE21 6QP.

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