Trusted Agent profile
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★★★★★
292 reviews across 1 platform
1 Pump Square, Boston, PE21 6QP
Part of Bairstow Eves, see every office.
Bairstow Eves's Boston office at 1 Pump Square is rated 4.8 out of 5 across 292 reviews on 1 platform, including 292 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards Bairstow Eves won in 2026.
The Trusted Agent 2026 results for Bairstow Eves, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Boston office, from every platform, shown as written. First names only.
5/5
GoogleI would just like to comment on the wonderful Joanne Hudson who manages the letting side of Bairstow Eves in Boston. We cannot begin to praise her enough for her enthusiasm, professionalism and advice. She is the reason that Bairstow Eves would always be our go-to agent for any services we should require.
5/5
GoogleIsaac has responded very quickly and been helpful with providing suggestions and information.PositiveResponsiveness
Thank you for your 5* review!
5/5
GoogleAmy and Isaak have been amazing. Very helpful and professional. Couldn't recommend them more.
Thank you for your 5* review!
5/5
GoogleVery happy with the quality and all I have received from Bairstow Eves Boston
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleIsaac McCaferty - Really helpful, good communication and very polite.PositiveProfessionalism
Many thanks for the great 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleJessica Bell from Boston branch has been extremely helpful and very professionalPositiveResponsiveness, Professionalism
Thank you for your 5* review! Best wishes, Scott @ Customer Relations.
5/5
GoogleReally happy with the service, really friendly staff, would definitely recommend
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna
5/5
GoogleFab team. Nothing is to much trouble. Recommend 100%
Thank you for your kind review!
5/5
GoogleJoanne lettings manager Boston office always sorts problems and looks after the tenants.Thankyou
1/5
GoogleVery poor customer service!!!
Hi Loreta, I am sorry to read that you feel this way. Please can i ask you to contact us via review@countrywide.co.uk. so that we can discuss your reason for this view. Kind regards, Scott
5/5
GoogleRating only, no written review.
It’s great to know you had a fantastic experience and thank you for your feedback! If there is anything else you think we could do to make your experience (or others’) even better please do let us know.
5/5
GoogleRating only, no written review.
It’s great to know you had a fantastic experience and thank you for your feedback! If there is anything else you think we could do to make your experience (or others’) even better please do let us know.
5/5
GoogleRating only, no written review.
Marta thanks for leaving us a 5* review.
5/5
GoogleRating only, no written review.
Thank you for your 5* review Oleg.
5/5
GoogleExcellent service!
Thank you for the kind words, Tafila! We are thrilled to hear that you had an excellent experience with our service. If you ever need assistance again in the future, feel free to reach out.
5/5
GoogleRating only, no written review.
Christina, thanks for your 5* review.
5/5
GoogleRating only, no written review.
Thank you Alex
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
3/5
GoogleRating only, no written review.
Hi Ali, We are incredibly sorry to hear about all the problems you have encounted and we are very eager to get these issues resolved as quickly and efficiently as possible for you. If you would like to contact us directly at customercare@countrywide.co.uk we can make a start on dealing with the specific issues you have been having. Kind regards.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Bairstow Eves's Boston office has 292 reviews across 1 platform: 292 on Google.
Bairstow Eves Boston is rated 4.8 out of 5 across all 292 reviews, and 4.8 out of 5 on Google from 292 reviews.
Yes. In The Trusted Agent 2026 awards: Bairstow Eves, Boston won Gold; Bairstow Eves, Sutton-in-Ashfield won Platinum; Bairstow Eves, Cannock won Gold; Bairstow Eves, Broxtowe won Gold; Bairstow Eves, Tamworth won Gold; Bairstow Eves, Havering won Gold; Bairstow Eves, Ashfield won Gold; Bairstow Eves, Dagenham won Trusted Agent.
Bairstow Eves Boston, 1 Pump Square, Boston, PE21 6QP.
