Trusted Agent profile · Boston, Lincolnshire
Verified
★★★★★
292 reviews across 1 platform
1 Pump Square, Boston, Lincolnshire, PE21 6QP
Part of Bairstow Eves, see every office.
Bairstow Eves's office in Boston, Lincolnshire, at 1 Pump Square, is rated 4.8 out of 5 across 292 reviews on 1 platform, including 292 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards Bairstow Eves won in 2026.
The Trusted Agent 2026 results for Bairstow Eves, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Boston office, from every platform, shown as written. First names only.
5/5
GoogleGreat experience working with Ola, she has been a fantastic help keeping things moving with my purchase and being creative in problem solving barriers due to my living several hours away. Thank you
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleThis is my first contact with Ola, sales negotiator, at Bairstow Eves, Boston. Really appreciate her communication skills; always willing to listen and help. Can't ask for a better customer service A great asset for the company.PositiveResponsiveness, Professionalism
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleI am currently using this agency to sell a property subject of probate via a will I have no hesitation in recommending this office The staff are friendly and efficient,understanding the requirements of individual clients They are a credit to the companyPositiveResponsiveness, Quality, Professionalism, Value
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleThis branch has lovely, friendly staff who were really trying hard to help us to find a property that suited our needs. Ola, was so helpful. I can thoroughly recommend them to anyone wishing to use them .
Thank you for your wonderful 5* review of our local team and glowing recommendation. I shall made sure the local team are made aware of your kind words along with their Regional Director. Kind Regards, Scott @ Customer Care
5/5
GoogleThey gave me time to get my photographic evidence, very helpful ..... This was 8months ago with the pandemic its was difficult at this time....... But now thanks to all Bairstows dedicated staff I now have my own property Elizabeth CreppyPositiveResponsiveness, Quality, Professionalism, Value
Thank you for your 5* review!
5/5
GoogleVery attentive employees. They kindly provided us with the translator we needed. Answered all the questions.
Thank you for taking the time to leave us this amazing 5* review Giedrė Liaugaudė. Kind regards Lucy, Customer Relations.
1/5
GoogleAbsolute disgrace, lied when they said bathroom had been completed when clearly it hadnt. Will never use these again even if they had the perfect house for sale.
Hello, I am sorry you feel this way please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
5/5
GoogleWould highly recommend. Tyler and Ola have been excellent in selling our house, couldn’t ask for better agents!
Hi Jack, thank you for your amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
Google5 star service couldn't be happier with these guys brilliant
Thank you for your wonderful 5* review Debbie. Best wishes, Lucy, Customer Relations.
1/5
GoogleSTEER WELL CLEAR!!! I am unlucky enough to be renting a property from these people. They told me the landlord had agreed to the things I'd asked to be done before I moved in, (a few of these were: to lay new carpets as they were absolutely …
Hi Ali, We are incredibly sorry to hear about all the problems you have encounted and we are very eager to get these issues resolved as quickly and efficiently as possible for you. If you would like to contact us directly at customercare@countrywide.co.uk we can make a start on dealing with the specific issues you have been having. Kind regards.
5/5
GoogleTyler Johnson ,Sales Negotiator ,Extremely professional and very Helpful ,also other members of the team very professional ,organized and helpful
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations
5/5
GoogleThe staff were really helpful and updated me constantly on how things were going which was very reassuring and a pleasant change from other estate agent I have used in the pastPositiveResponsiveness, Professionalism
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
1/5
GoogleService was ok but they took very poor quality photos for the inventory and were trying to blame me for the kitchen cupboard door damage until they realised I had photos from the initial inspection. I wouldnt recommend them as they can't be trusted.
Please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind Regards, Scott @ Customer Relations
5/5
GoogleCustomer service care is great !
Hi Elizabeth, thank you for your kind words about our customer service! We are delighted to hear that you had a great experience with us. Best wishes, Lucy, Customer Relations.
5/5
GoogleBooked two viewings with Tyler, really professional and kind.
Thank you for your thoughtful 5* review Annalisa! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleSpoken to Morgan earlier this week, she has been very friendly and helpful! Thank you very much!
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleI found the service very professional and Good communication. Amy and all the team have been very helpful and provided good service throughout our process, and would recommend. Thank you for your support. Kind regards Shelley NewmanPositiveResponsiveness, Professionalism
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
5/5
GoogleAmazing and really helpful people. Highly recommend
MARTA thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleThank you for steering my recent sale through to completion. I can imagine that, given the length of the chain, the whole thing was more complicated than usual, so thank you for all your efforts. Everyone on the team was a pleasure to deal with.
Wonderful to read Christina, your 5* review for our team at Bairstow eves, Boston! It is great to read that you found the team very helpful and a pleasure to deal with. Kind regards, Scott.
5/5
GoogleOla from Bairstow Eves has done an amazing job selling my property. She has a hard-working and positive attitude as well as friendly and polite. She is the perfect estate agent.
Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleMe & my wife used Morta Kazenaite (mortgage advisor) to deal with our remortgage and she was brilliant nothing was to much trouble and always put us at ease very friendly and very easy to get on with. Would definitely recommend.
Thank you for your wonderful 5* review, It is great to read that you are more than happy with the service provided by our local team. Kind regards, Scott
5/5
GoogleThank you for steering my recent sale through to completion. I can imagine that, given the length of the chain, the whole thing was more complicated than usual, so thank you for all your efforts. Everyone on the team was a pleasure to deal with.
Wonderful to read Christina, your 5* review for our team at Bairstow eves, Boston! It is great to read that you found the team very helpful and a pleasure to deal with. Kind regards, Scott.
5/5
GoogleFrom my very first contact with Bairstow Eves Boston my nervousness around selling my house was put to rest. The confidence and professionalism of the staff was and has been outstanding. Good old fashion customer service. The staff are …
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleWe buy a property with Julie Melady and we was very grateful for manor how she treat us, help us with all the paperwork and process. Thank you JuliePositiveProfessionalism
Thank you for your great 5* review. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Bairstow Eves's Boston office has 292 reviews across 1 platform: 292 on Google.
Bairstow Eves Boston is rated 4.8 out of 5 across all 292 reviews, and 4.8 out of 5 on Google from 292 reviews.
Yes. In The Trusted Agent 2026 awards: Bairstow Eves, Boston won Gold; Bairstow Eves, Sutton-in-Ashfield won Platinum; Bairstow Eves, Cannock won Gold; Bairstow Eves, Broxtowe won Gold; Bairstow Eves, Tamworth won Gold; Bairstow Eves, Havering won Gold; Bairstow Eves, Ashfield won Gold; Bairstow Eves, Dagenham won Trusted Agent.
Bairstow Eves Boston, 1 Pump Square, Boston, Lincolnshire, PE21 6QP.
