Trusted Agent profile · Bonnyrigg
Verified
★★★★★
182 reviews across 2 platforms
72 High Street, Bonnyrigg, EH19 2AE
Neilsons Solicitors and Estate Agents's office in Bonnyrigg, at 72 High Street, is rated 4.7 out of 5 across 182 reviews on two platforms, including 133 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Neilsons Solicitors and Estate Agents won in 2026.
The Trusted Agent 2026 results for Neilsons Solicitors and Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Trusted Agent award
1,210th of 18,569 UK offices
Top 7%
Trusted Agent award
1,918th of 18,569 UK offices
Top 11%
Every review we hold for the Bonnyrigg office, from every platform, shown as written. First names only.
5/5
GoogleFantastic service from the get go. The team at Neilsons are more than professional they are friendly and most definitely approachable . I would absolutely recommend these guys …
Thanks for taking the time to leave such a lovely review, Ian! We are so glad to her that you found our team friendly, approachable and professional. I have passed your lovely comments on to the team, and we look forward to working with you again in the future!
5/5
GoogleWe chose Neilsons to handle the sale and purchase of our houses and they were fantastic. Professional and friendly, they did brilliant work from start to finish. I can't recommend them enough.
Thank you for this lovely 5 star review! We are so happy to hear that you found the service professional and friendly. We look forward to working with you again in the future, should you require our services!
5/5
GoogleWe received great service from Diane and all the staff at Neilsons. They helped us sell our property in Bonnyrigg quickly and efficiently and their fees were very reasonable too. I would thoroughly recommend them to anyone buying or selling their house.
Thank you for your 5 star review, Mike! We are delighted to hear that you had a great service and that we sold your property quickly and efficiently, with reasonable fees. We believe we offer a great service (client service is of paramount … More
5/5
GoogleWe were recommended Neilsons by our financial advisor and we were not disappointed. Diane guided us through our property conveyancing as we did a part exchange in order to buy a new build house. The builders strongly recommended their …
Thank you for your 5 star review Gary! We are delighted to hear that you highly recommend Neilsons in Bonnyrigg, after we recently assisted you with your property conveyancing. Great to hear that any answers were always answered promptly … More
5/5
GoogleGreat first class service from Diane & Linda at the Bonnyrigg Branch. We can’t thank them enough for their help in buying our first home. They were always just a phone call away which made the purchase stress free. Thanks again!
Thank you for your 5 star review Laura. We are delighted to hear that you received a first class service from Diane and Linda at our Bonnyrigg branch when purchasing your first home. Client service is of paramount importance to us and we … More
5/5
GoogleGreat service, had some applications to be made to the land registry. Neilson's handled it quickly and easily for me.
Thanks for this great review! We are so pleased to hear that the team handled your transaction quickly and easily. We look forward to working with you again, if you should require our services in the future!
5/5
GoogleI used Neilsons to sell my deceased Mothers house. I work abroad and only return to the UK every 6 weeks. Therefore most of the correspondence and paperwork required to be carried out remotely through email or …
Thank you for your 5 star review John. We are really delighted to hear that you found us to be a great team when assisting you with the recent sale. So pleased to hear that you were really happy with the smooth service and that it was a … More
5/5
GoogleBought and sold through Bonnyrigg Office and property dept. They kept us well informed every step of the way. Very professional. Every one we dealt with were very pleasant and helpful. Would certainly recommend them.
Thank you for your lovely 5 star review Linda! We are so glad to hear that you found our property and Bonnyrigg teams professional, pleasant and helpful, and that you were kept up to date every step of the way throughout your sale and purchase. We look forward to helping you again in the future, should you require our services!
5/5
GoogleGreat service from Diane, Linda and all the staff at Neilsons. Kept us informed all the way through our house move and were very easy to deal with.
Thanks for taking the time to leave this lovely review Steven. We are so pleased to hear that your house move went smoothly, and that you were happy with the service received from Diane, Linda and the rest of the team at our Bonnyrigg office. We look forward to working with you again in the future!
5/5
GoogleFirst class service during the purchase of my new property. Thanks to all , highly recommended!
Thank you so much for taking the time to leave this review, Mark! We are so pleased to hear that you found the service from our Bonnyrigg team to be first class. We look forward to working with you again in the future, should you require our services!
5/5
GoogleI spoke with Diane with questions about my deeds. She was exceptionally wonderful, understanding and made my deeds so much more understandable. I really appreciated how helpful she was. I definitely recommend. Great service.
Thank you so much for your 5 star review Stacey. We are delighted to hear that you found Diane to provide an understanding, helpful and great service with your recent title query. Thank you for recommending us and we look forward to working with you again in the future, should you require any further assistance.
5/5
GoogleI have just used Neilsons Solicitors in Bonnyrigg to purchase a property.The service provided was first class and the best I have ever used.I would highly recommend to anyone looking for a solicitor or estate agent.
Thank you for your 5 star review Alan. We are delighted to hear that you found Neilsons Solicitors in Bonnyrigg to provide a first class service and the best you have ever experienced. Thanks for choosing us and for recommending us. We look forward to working with you again in the future should you require any further assistance.
5/5
TrustpilotSecond time I have used Neilsons this…
Second time I have used Neilsons this time for a purchase and as usual everything was dealt with in a professional and efficient manner by Anne and Kara. This company are very customer friendly and everyone I spoke to were helpful.I will be back when I sell my property.
5/5
GoogleI bought my first property with the help from Neilsons in Bonnyrigg and was very happy with the experience from start to finish!
Thanks for taking the time to leave this review, Abby! We look forward to working with you again in the future should you require our services.
5/5
GoogleI couldn't recommend enough, communicative all the way through the process and professional and personable people to work with thanks
Thank you so much for your 5 star review Tracey. We are delighted to hear that you couldn't recommend us enough and that you found us to be communicative, professional and personable. We hope to work with you again in the future, should you require any further assistance :)
4/5
GoogleGreat service kept me informed all the way. Delighted with end result of the sale of my property.
Thank you for your review Stephen :)
5/5
GoogleCant fault the process and service that I received. Kept informed right throughout and would thoroughly recommend anyone selling their house to use Neilsons.
Thank you so much for your 5 star review Andrew. Absolutely delighted to hear that you couldn't fault the service Neilsons provided you when selling recently. Great to hear we kept you informed throughout and that you thoroughly recommend … More
5/5
GoogleEfficient and friendly service throughout the conveyancing process
Thanks for taking the time to leave this review, Daryl! We really appreciate it, and we are glad you found the service received from our team efficient and friendly. We look forward to working with you again in the future, should you require any further assistance.
5/5
GoogleA very smart and dedicated team at the Bonnyrigg office. They know their stuff very well and in my own personal opinion are recommended over other solicitors in the area.
Thank you for your 5 star review Mu. We are delighted to hear that you found staff at our Bonnyrigg Branch very smart and dedicated. Thanks for choosing us and for recommending us. We look forward to working with you again in the future should you require any further assistance.
5/5
GoogleDiane & Linda provided excellent service from start to finish when buying and selling our house. We would highly recommend Neilsons and definitely use them again.
Thank you for your 5 star review! We are delighted to hear that you found our local staff to provide an excellent service from start to finish with your recent sale and purchase. Thank you for instructing us and we look forward to working with you again in the future, should you require any assistance :)
5/5
GoogleDiane and rest of the staff were excellent were only a phone call away which was great as I'm not the worlds best with modern tech.
Thanks very much for your 5 star review Helen. We are delighted to hear that you found us to be excellent and only a phone call away :) Client service is really important to us so we are very happy to hear that you were pleased with the … More
5/5
GoogleAbsolutely amazing communication and professionalism from start to finish. Can't rate them highly enough.
Thank you so much for your 5 star review Paul. We are delighted to hear that you found us to offer absolutely amazing communication and professionalism from start to finish. We are so glad you choose Neilsons and we look forward to working with you again in the future, should you require further assistance :)
5/5
GoogleGreat experience everyone really helpful and made the wjol selling experience as pain free as possible
Thank you very much for your 5 star review Julie.
1/5
TrustpilotA more painful process than necessary
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Neilsons Solicitors and Estate Agents's Bonnyrigg office has 182 reviews across two platforms: 133 on Google, 49 on Trustpilot (across the whole business).
Neilsons Solicitors and Estate Agents Bonnyrigg is rated 4.7 out of 5 across all 182 reviews, and 4.9 out of 5 on Google from 133 reviews.
Yes. In The Trusted Agent 2026 awards: Neilsons Solicitors and Estate Agents, Bonnyrigg won Trusted Agent; Neilsons Solicitors and Estate Agents, South Queensferry won Trusted Agent.
Neilsons Solicitors and Estate Agents Bonnyrigg, 72 High Street, Bonnyrigg, EH19 2AE.
