The Purple Property Shop Bolton reviews

Many thanks Arthur for your 5* review. :)

Many thanks Samantha for your 5* review. Much appreciated. :)

Thanks Naureen for your 5* review. :)

Thanks Mia for your 5* review. :)

Many thanks for your review Sean. :)

Hi, many thanks for your review. :)

Dear Nadeem, many thanks for your review, much appreciated.

Dear Marc, many thanks for your review much appreciated.

Thanks Alson for your 5* review. :)

Thanks Trevor for your 5* review. :)

Thanks for your 5* review Amy :)

Thanks for your 5* review Raheel. :)

Thanks for your 5* review Michelle. :)

Thanks for your 5* review Eric! :)

Thanks Marko for your 5* review. :)

Many thanks for your 5 * review. :)

Thanks Diane :)

Thanks Gemma for the 5 * review. Much appreciated. :)

Thanks Carl for your 5* review. Much appreciated. :)

Thanks Despoina for your 5* review. Much appreciated. :)

Thanks Elaine for your 5* review. :)

Mr Kumar, having read your review I note that you have never been a client of ours. You have never sold, bought or viewed a property with us. It is difficult to understand how we can only get a one star rating when you have never had any involvement with us.I would expect any client of ours, who was concerned about our service to talk to us, it is very strange and an odd thing to do and leads me to suspect this is a false malicious review.

Dear Hitesh I note your review but from checking our database I cannot find you as a client. I am happy to discuss any queries you may have with our company but all you have added is a photo and no comment. I don't believe you to be a clients of ours.

Dear Lauren Richards / Clayton I note your review on behalf of Adam Clayton and given Adam’s determination to get a bad review on about us I thought it would probably be helpful to put a full reply together. Adam instructed us on the sale of a property and informed us that as a ‘property investor’ he had undertaken most of the renovation work himself. The renovation work was not of a good standard and in particular the wallpaper and decoration was not completed to a professional standard, however Adam said that once the heating was put on the wallpaper would start sticking so he didn’t want to do anything more about it. Feedback from the viewings highlighted they felt work was required on the property and therefore didn’t want to put an offer in. Adam eventually received an offer from another property investor, who no doubt knew he could correct the issues but in doing so did not want to pay the full asking price. Adam agreed to accept a lower offer and I would like to be really clear that at no point was he ‘beaten down’ and forced to accept it. The buyers provided all the required paperwork including proof of funds within 3 days , which was received and processed, we did not ‘fail to secure adequate funds’ and the sale progressed. Throughout the sales process Adam found it necessary to call and shout at our sales staff, trying every tactic to blame them for things not moving as quickly as he wanted them to’. This resulted in one of them needing to leave their desk and ask for time away as they were struggling with the manner in which he was speaking to them. When the sale completed he then decided not to pay the bill, thinking this would save him some money and possibly thinking he would get away with it after threatening the company. Despite a couple of letters he still refused to pay and so the matter was escalated. We provided a service that he is required to pay for and deciding not to pay is not an option. He has highlighted in the review that his solicitor from AFG Law put in writing to him how bad an agent we were, however having looked at the reviews for AFG Law I note Adam has also done a one star review for him, which is rather odd. I note that Adam has asked you to do this review as his review was removed by Google. I also note he has asked someone called Asher Taylor to do a one star review for us despite Asher never having used our services. I hope when Adam asked him to do this he also made him aware of the risk of a claim for defamation for undertaking a libellous review. We will be taking action against this review and Asher’s review and I would suggest you research what you have now opened yourself up to, particularly from the risk of having to pay compensation as well as legal costs. I will also ensure this reply is posted on Asher’s review.