Every review we hold for the Bolton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI was appointed Sara Manville as my sales representative, if you are thinking of putting your business up for sale request Sara. She went above and beyond in helping us.
Always on hand and more importantly always got back to you mostly on the same day with any queries etc.
And what is a daunting procedure when you are looking for a sale of a business was made easy with the help of Sara.
Alison · 6 October 2026
Agent replied · 13 October 2026
Thank you so much Alison. Sara will be really touched by this. Making what can feel like a daunting process feel manageable is exactly what we aim to do and it sounds like Sara delivered that in every way.
★★★★★ 5/5
TrustpilotTelephone Query
I phoned the Kinghtsbridge office with an account enquiry today and my call was answered by Harriet Slamin. From the minute I spoke, Harriet was amazing. My query was dealt with within a minute. Harriet from the onset of the call could not have been anymore helpful. She was kind and extremely polite and helpful. Her helpfulness was so genuine and I have not experienced this level of Customer Service was amazing! Thank you so much Harriet!
Claire · 27 May 2026
★★★★★ 5/5
GoogleKimberley and the team have been very helpful in sharing business aligned with my requirements and helping guide me through the process. Appreciate it!
Annabel · 7 October 2026
Agent replied · 13 October 2026
Thank you Annabel. It's great to hear Kimberley and the team have kept things well aligned to what you're looking for. We appreciate the feedback!
★★★★★ 1/5
TrustpilotTrustpilot Review
Trustpilot Review
Trustpilot Review, Knightsbridge Commercial
Our experience, please do your own research before committing
I’m leaving this review based on our personal experience with Knightsbridge Commercial, as I feel other business owners should be aware of what happened to us before making a decision.
We were asked to pay £10,000 upfront to market the sale of our business and to have a brochure prepared. We were given a valuation that we felt was significantly higher than what the business could realistically achieve.
We were also disappointed that the agreed asking price was not clearly advertised, which resulted in people contacting us who were looking to buy the business for considerably less than the price we had agreed. This led to timewasters and made the process very frustrating.
We also felt that we had to do a significant amount of the work ourselves to try to generate interest and move the sale forward, despite having paid a substantial upfront fee.
Based on our experience, I would strongly advise anyone considering using Knightsbridge Commercial to carry out thorough due diligence, get everything agreed in writing, and make sure you fully understand what the upfront fee covers and exactly what price will appear in the advertising.
This review reflects our personal experience and opinion of the service we received. I hope it helps other business owners make an informed decision before committing to a substantial upfront payment.
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Lise Goertz
CA
•
2 reviews
9 hours ago
Rated 5 out of 5 stars
Trusted, efficient, valued service
I love how we can use an account now to check daily rates. It’s easy to use and transactions can be done within a few days. We have saved hundreds of dollars over the year to get US funds for travel. Thank you for the trusted service!
Useful
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Cathe · 15 August 2026
Agent replied · 25 September 2026
Thank you for your review. We take feedback of this nature seriously and have carried out checks to try to identify the instruction you have described.
Unfortunately, we have been unable to locate a client or instruction matching the name associated with this review. Given the specific details referenced, including a £10,000 upfront payment, we would expect to be able to identify the relevant instruction within our records.
We would therefore be grateful if you could contact us directly with the name of the business concerned and your reference details so that we can investigate your concerns properly. Please ask for Robert Gill, Operations Manager on 01204 555050.
If this review relates to a genuine Knightsbridge Commercial instruction, we are very happy to review the matter in full and respond to the points raised.
Kind regards,
Victoria Hughes
Managing Director
Knightsbridge Commercial
Part of K3 Advisory Group
★★★★★ 1/5
GoogleWe decided to put our business on the market and decided this useless company. They ripped us £13000, this company is a scam , once they reel you in with the smooth talking Joe, they will hassle you for payment saying things like, “we’ve been waiting for a business like yours, we have 1000s on our database, your business will get snapped up very quickly , we are so excited to have this opportunity to sell for you , we are having a spot management meeting just to discuss your business and our plans to sell it”
DONT believe anything that comes out of any employee’s mouth.
All the managers are in on the scam and when you officially complain, their “internal “ audit ALWAYS goes in their favor, in their eyes they can do no wrong .
They all lie, cheat and scam.
Go elsewhere
Maranatha · 13 August 2026
Agent replied · 13 October 2026
We’re sorry to read your comments. We take feedback of this nature seriously, however, based on the information provided in your review, we have been unable to identify you or match the circumstances described to a client record on our system.
As a result, we are currently unable to investigate the concerns raised or verify the details of your experience.
We would therefore ask that you contact our team directly on 01204 555080, providing your name, business name and any relevant client or reference details, so that we can establish whether you have engaged with Knightsbridge and look into the matter properly.
★★★★★ 2/5
GoogleI was promised the world by a Sales Director when I chose to sell my business via them, and I needed a quick sale - no problem and was shown all the similair sized companies they'd sold in the past year. I paid the £1800 'marketing fees' and was excited to see qualified buyers for my business valued at 6 figures and signed.
18 months and 3 different (quite frankly useless) AM's later (who all left the business), numerous chasers and demands on my side into an echo chamber and that sales director absolutely nowhere to be seen.
I'd spoken to 3 unqualified buyers who hadn't even been briefed on my company in 18 months, just sent a mailer with the details or tried their luck pitching me a hand the business to me and i'll give you some profits pitches, and one two meetings then ghost buyer and had much better conversations from my own network. It was more luck than judgement that a buyer appeared via Knightsbridge, after I decided to cut my losses and slash the market value of my company to get the sale I needed, and honestly it pained me having to pay them commission for the service i'd received.
Ironically the most engaged the team have ever been has been chasing me daily for updates on sale completion and invoice payment. If i'm 100% honest i'd look at other brokers if you're a small business looking to sell, I would not go with Knightsbridge again personally.
Thea · 13 August 2026
Agent replied · 13 October 2026
We’re sorry to hear that you are dissatisfied with your experience with Knightsbridge.
We take all feedback seriously and appreciate that selling a business can be a significant and often lengthy process. We would welcome the opportunity to review the circumstances surrounding your experience and the concerns you have raised in more detail.
As we do not believe it would be appropriate to discuss individual client matters publicly, we would encourage you to contact our team directly on 01204 555080 so that the matter can be looked into further by the appropriate member of the team.
★★★★★ 5/5
Google'Ollie is professional and diligent. He gets deals done. A pleasure to work with.' Charles Cook, Managing Partner at Cook Corporate Solicitors
Charlotte · 6 October 2026
Agent replied · 13 October 2026
Thank you for sharing this. Ollie will be really pleased to see Charles's kind words. We'll make sure he gets them.
★★★★★ 5/5
GoogleMy experience with the entire team has been nothing but awesome. They are very professional, supportive and truly care about you. I will choose them ahead of Redwood and other brokers
Special thanks to Sara Thomasson and her team, excellent team, great service.
Olaide · 13 May 2026
Agent replied · 13 October 2026
Thank you for your fantastic feedback, Olaide. We are delighted to hear that your experience with our team has been so positive. Providing professional, supportive service and genuinely caring about our clients is at the heart of what we do. We will be sure to pass your kind words on to Sara Thomasson and her team, who will be thrilled to receive your recognition. Thank you for choosing Knightsbridge Business Sales.
★★★★★ 5/5
TrustpilotAll at Knightsbridge were very helpful
All at Knightsbridge were very helpful, particularly Helen Bainbridge who was our point of contact. After a few false starts, we got a sensible offer for the price we wanted and it has just completed. Thanks to the whole team.
Mr · 4 June 2026
Agent replied · 25 September 2026
Thank you for your kind review. We're delighted that, despite a few false starts along the way, we were able to secure an offer that met your expectations and successfully complete the sale.
Helen and the wider team work hard to support our clients throughout the process, so it's great to hear their efforts made a positive difference. We really appreciate your patience, and we wish you every success in the future.
Thank you again for choosing Knightsbridge.
Kind regards,
Victoria Hughes
Managing Director
Knightsbridge Business Sales
Part of K3 Advisory Group
★★★★★ 1/5
TrustpilotUnresponsive staff and terrible to non existent service!
I have been looking to purchase a business and came across Knightsbridge that had a few opportunities that I have enquired about. The servce I received so far is nothing short of terrible! Ive signed 3 NDA's and enquired about 4 businesses and have yet to receive even a courtesy call or message about any of the businesses! Fathoms me how they continue to operate when a ligitament buyers enquiries are not answered!
Steve · 4 September 2026
Agent replied · 25 September 2026
Hi Steve,
We’re sorry to read your review and have looked into this carefully.
Despite searching our records, we have been unable to locate the three recent NDAs or four business enquiries you refer to under your name. The only record we have been able to identify is an historic buyer profile which has been inactive for approximately five years.
We certainly would not expect a genuine buyer enquiry to go unanswered, so we would like the opportunity to establish what has happened. It may be that your enquiries were submitted using different contact details, which would explain why we have been unable to trace them.
Ellie Brown from our team is happy to assist you directly. Please contact us on 01204 555050, or provide the email address you used and details of the businesses you enquired about, and we will investigate this fully.
Kind regards,
Victoria Hughes
Managing Director
Knightsbridge Business Sales
Part of K3 Advisory Group
★★★★★ 5/5
GoogleLilly is a true asset to the company, great communication, very knowledgeable and lovely to deal with.
Aqueel · 6 October 2026
Agent replied · 13 October 2026
Thank you for the kind words. Lilly will be delighted to hear this and we'll make sure she knows.
★★★★★ 5/5
GoogleDuring our search for acquisition targets Nicole Mansfield has been excellent in support of our journey.
Elliya · 6 October 2026
Agent replied · 13 October 2026
Thank you for the feedback. We're pleased Nicole has been a strong support in your acquisition search and we'll pass your comments on to her.
★★★★★ 5/5
TrustpilotVery easy to work with and high quality
I have worked with Lewis Bates and Amber Uttamlal during the document creation process for preparing the business for sale. They made the process simple and easy and turned the documents including amends round very quickly. I haven't had to chase for anything and the marketing material and financial details they have incorporated look premium and accurate and this has been executed in only a few days.
Saher · 27 May 2026
★★★★★ 5/5
TrustpilotKnightsbridge are always helpful and…
Knightsbridge are always helpful and friendly - it is a pleasure to work with them - I was particularly impressed by Charlotte Murrayrecently - who not only went out of her way to remind me to do something, but she also did it in such a lovely way and was so helpful on the phone - Thanks Knightsbridge and thanks Charlotte - Tim Downes
Tim · 11 September 2025
Agent replied · 26 September 2025
Hi Tim,
Thank you for your five star review in connection with Charlotte! We are pleased to hear of your experience in dealing with ourselves, and hope to find you the right opportunity soon!
Kind regards,
Chloe McNulty
Operations Support Manager
★★★★★ 5/5
TrustpilotIt’s for sale
After much deliberation decided to use Knightsbridge to sell my business. So far everything has gone well and things seem to be progressing well. Special Thank you to Eva for her patience with me while writing the advert and information memorandum.
Tim · 31 March 2026
Agent replied · 9 June 2026
Thanks for the great review Tim, Eva is a real asset to our company - I will make sure this review reaches her.
All the best on this next exciting stage of the process.
Kind regards,
Victoria Hughes
Managing Director
Knightsbridge Business Sales
Part of K3 Advisory Group
★★★★★ 5/5
GoogleExcellent Sara was amazing and really assisted including recommendation of lawyers. Fantastic work
Chris · 7 October 2026
Agent replied · 13 October 2026
Thank you Chris, really glad Sara could assist throughout including pointing you in the right direction on legal support. She'll be thrilled to hear this.
★★★★★ 5/5
GoogleWorked with Harriet for a bit now! Very helpful and quick to respond
Owen · 6 October 2026
Agent replied · 13 October 2026
Thank you Owen. Harriet will be pleased to hear this. We'll make sure she knows!
★★★★★ 5/5
TrustpilotExcellent Support and Professional Service
I’ve had a very positive experience with Knightsbridge Business Broker so far. Elle has been incredibly supportive and attentive throughout my search, always taking the time to understand what I’m looking for and keeping me informed of suitable opportunities.
WW · 31 March 2026
Agent replied · 9 June 2026
WW,
Thank you for your kind comments regarding our lovely Elle. We both really appreciate it.
We hope you find your next business very soon!
Kind regards,
Victoria Hughes
Managing Director
Knightsbridge Business Sales
Part of K3 Advisory Group
★★★★★ 5/5
GoogleGreat service and would recommend the Team at Knightsbridge. From start to finish they kept me up to date and the communication was what I really needed as a customer feeling slightly nervous about selling my business. They completed my business sale within 10 months and achieved a healthy price and I am now able to retire from my business.
Jack · 29 September 2026
Agent replied · 13 October 2026
Thank you so much for the kind words, Jack. Selling a business is a significant milestone and we understand it can feel daunting, so it's really rewarding to hear that the team's communication helped put you at ease throughout the process.
To complete your sale within 10 months and achieve a healthy price is a fantastic outcome, and you should be really proud of what you've built. We wish you a very well-deserved retirement and all the best for the next chapter.
It was a pleasure working with you.
★★★★★ 1/5
GoogleAfter being sold the dream by Chris Darroux on the first call - Knightsbridges credentials in small business sales, their private network of buyers, their auction approach they would handle completely on your behalf - I now feel completely misled, and that this was all a tactic to get their £1250 + VAT and then never have to do any more work on your behalf. I have had zero responses to my emails to my "deal executive" Leanne Boulding for updates since listing in October 2025, and when eventually listing publicly the ads were riddled with errors, including my fitness business being listed as a taxi hire company (still not corrected 2 months on!). They haven't delivered on any of their promises up front except a glossy marketing brochure. If you're looking to sell your small business, I'd recommend listing on the main business sites yourself, as that's all they have done with no additional value added.
Alex · 13 May 2026
Agent replied · 13 October 2026
We’re sorry to read your comments, Alex. We take feedback of this nature seriously, however, based on the information provided, we have been unable to confidently identify your case on our system.
We would welcome the opportunity to look into this properly and understand the circumstances surrounding your experience.
Please contact our team directly on 01204 555080, providing any relevant reference details, so we can locate your records and investigate the matter further.
★★★★★ 1/5
GoogleI am beyond frustrated with my experience, or rather, the unwanted bombardment, from Knightsbridge Business Sales. In the span of just 24 hours, I received no fewer than 16 unsolicited marketing emails to a single inbox.
This isn't just "proactive" marketing; it is blatant spam and digital harassment.
Beyond the sheer volume of emails, their approach is deeply off-putting. The communication is characterized by aggressive sales tactics and high-pressure maneuvers that feel desperate rather than professional. A company that respects its clients (or potential clients) doesn't need to clog their inbox every 90 minutes to get a point across.
If you value your time and your sanity, I would strongly recommend looking elsewhere. Their "pressure cooker" environment and total lack of regard for communication boundaries are huge red flags. Avoid at all costs.
Key Issues:
Extreme Spam: 16 emails in a single day is inexcusable.
High-Pressure Environment: The sales tactics are uncomfortable and overbearing.
Unprofessional Conduct: Complete lack of respect for "unrequested" boundaries.
Anthony · 13 May 2026
Agent replied · 13 October 2026
We’re sorry to read your comments, Anthony. We take feedback of this nature seriously, however, based on the information provided, we have been unable to confidently identify your details on our system.
We would welcome the opportunity to look into this properly and understand what has happened.
Please contact our team directly on 01204 555080, providing the email address that received the communications, so we can investigate the matter further and take the appropriate action.
★★★★★ 5/5
GoogleWe have been working with Knightsbridge for the last 10 months, and Tom Lowe, our deal executive has been enormously supportive. He has given us confidence with realistic expectations, given excellent replies to complex and difficult emails from potential buyers, he has supported us with the emotional rollercoaster this process is. Thank you very much Tom
.
Chris · 6 October 2026
Agent replied · 13 October 2026
Thank you so much for this, Chris. Selling a business can be an emotional journey and it's great to know Tom has been there to guide you through the difficult moments as well as the straightforward ones. We'll make sure he sees this.
★★★★★ 5/5
GoogleHarriet is very helpful and proactive when suggesting businesses
Emilio · 6 October 2026
Agent replied · 13 October 2026
Thank you Emilio. Harriet will be glad to hear her suggestions have been hitting the mark.
★★★★★ 5/5
GoogleDealt with Harriet. Very prompt and efficient service
Philip · 7 October 2026
Agent replied · 13 October 2026
Thank you Philip. Harriet will be really pleased to hear this. Prompt and efficient service is exactly what we aim for and it's great to have that recognised.
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