1/5
TrustpilotSTAY AWAY FROM THIS ESTATE AGRNTS AT…
STAY AWAY FROM THIS ESTATE AGRNTS AT ALL COSTS!!!!
Trusted Agent profile · Bolton
Entwistle Green Bolton Sales reviews
★★★★★
513 reviews across 2 platforms
32 Deansgate, Bolton, BL1 1BG, BL1 1BG
Entwistle Green's office in Bolton, at 32 Deansgate, is rated 3.6 out of 5 across 513 reviews on two platforms, including 250 Google reviews rated 4.7.
Reviews
Every review we hold for the Bolton office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotThey make booking viewings impossible if you won't use their broker
Rude estate agents who make booking a viewing impossible! I've provided proof of funds for a property that's been on the market for well over a year but they're pushing to have me meet with their broker before they'll even book a viewing. It's no wonder these houses have been up for so long!
5/5
GoogleFantastic service, good communication and helped make the whole process very easy. Carl Barnes looked after me from day 1 every step of the way. I would definitely use them again.
Agent replied · 10 November 2024
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleHayley at Entwistle Green looked after the purchase of my property. She kept me up to date about the whole process and was very polite and pleasant. Good job Hayley!PositiveResponsiveness, Professionalism
Agent replied · 10 November 2024
Many thanks for your excellent 5* review. Best wishes, Lucy, Customer Relations
1/5
TrustpilotDon't trust them they will never give…
Don't trust them they will never give your deposit back. These people making money like that
5/5
TrustpilotWe rent via Entwistle Green
We rent via Entwistle Green, and our main office is St Helens. The staff are amazing and Karen, our lettings manager is great to, I would definitely recommend Entwistle Green St Helens
5/5
TrustpilotWould like to thank Gail J Hines in…
Would like to thank Gail J Hines in helping my parents move.i to there New Home.
5/5
GoogleI have been using Entewstle Green Lettings for over 10 years, i speak to Lucie, Chloe and Julia on a monthly basis and nothing is ever a problem. i full recommend them to look after your rental property.
Agent replied · 10 November 2024
Hi Chris Thank you for taking the time to leave this reply. I will make sure your comments get fed back to the whole team as it sounds like they have earned those 5 stars! It's always great to hear from people who have been pleased with the service for so many years and we look forward to dealing with you for many more. Kind regards, Chris
5/5
GoogleExcellent, professional and very friendly staff. Carl Barnes handled our purchase of our first home during the difficulties of COVID-19 restrictions. Fast and reliable service. Thank you!PositiveResponsiveness, Professionalism
Agent replied · 10 November 2024
Thank you for taking the time to leave us your great comments about our team and thank you for your 5* review! Best wishes, Scott @ Customer Relations
1/5
TrustpilotHorrible staff
Horrible staffTells you their staffing problems.Continually having to chaseInterrupts you when you talk to themWarrington branch you are so unprofessional Lucy Lisa please learn some manners
1/5
TrustpilotScammers
Just awful. This estate agent over charges tenants on rent and then never fixes anything. Months without a working boiler, back door jammed shut and won't open, kitchen ceiling hanging down and flooding the kitchen every time someone has a shower. This has been going on for 5 months. Council now involved. Please avoid, these guys are out right scammers.
5/5
GoogleReally help full and supportive make the moving process so much easier would happy work with them again.
Agent replied · 10 November 2024
Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.
1/5
TrustpilotDo not fix repairs
Do not fix repairs and when you complain they illegally evict you. when I phoned to tell them what I was informed by the council I was told that they had done me a favour because the repairs when never going to be done. I had to take this complaint to the property ombudsman as they always said they had do no wrong.
5/5
GoogleI have received the most brilliant service from Louis Essien. I was so impressed by the commitment to deliver and to help me find a resolution. I couldn't recommend high enough. Thank you
Agent replied · 10 November 2024
Thank you Joanna for your 5* review and kind comments. It's good to hear that you would recommend Louis and the team. All the best, Mike.
5/5
TrustpilotLouisa and Sam from Crosby Branch made our…
Louisa and Sam from crosby branch made our move easy with great customer service can't thank them enough
1/5
TrustpilotThey don't vet landlords or properties
They don't vet landlords or properties, essentially just enabling bad/slum landlords. We moved into a "freshly refurbished" property which from day one had a litany of issues... 5 months on they're all still issues. Entwistle Green ultimately re-enforce the fact that renters should be treated as second class citizens, we'll never use them again.
5/5
TrustpilotDaisy is a star very impressed with her…
Daisy is a star very impressed with her professionalism
1/5
TrustpilotTerrible support
Had no heating or hot water for 2 weeks. In my 3 year tenancy, accumulated time without both is over 2 months. Despite numerous plumbers saying boiler needs changing, Entwhistle Green (Warrington) keep letting the landlord patch it up. They also won't petition the landlord for any compensation. They're definitely all for the landlord and don't give a damn about tenants.
2/5
TrustpilotDifficult to contact
Allerton branch lettings, Never seem to be able to answer the phone when calling them, never call back when leaving messages, emails not responded to either.
1/5
TrustpilotThis House agent is racist they don’t…
This House agent is racist they don’t want to sell houses to Asian peopleThat’s person is Sarah Watson
1/5
TrustpilotVERY BAD Not even one star do not even…
VERY BAD Not even one star do not even think to use their services ,very good luck if they pick up the phone they never respond.It’s all about money and than nothingAbsolutely disgrace.
5/5
GoogleWe had a great experience selling our house with Entwistle Green. Hayley, Chris and Stephen looked after us throughout the whole process.
Agent replied · 10 November 2024
Hi Mark, Really lovely to read another 5* review. Your comments will be passed on to the team. Kind regards, Donna.
1/5
TrustpilotAwful
Awful service from this company. They took 7 weeks to get my share of the deposit feom the previous Tenant and I'm still waiting for the three months rent they took off the new Tenant upon occupation and it's been 8 weeks now. I can't express how much frustration and anger I have. Appalling service.
5/5
GoogleVery easy to get along with, very fast at doing repairs! Highly recommend!
Agent replied · 10 November 2024
Thank you for your 5* review! I will make sure your kind words are made known to our local team and their Regional Director. Best wishes, Scott @ Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Entwistle Green Bolton Sales
How many reviews does Entwistle Green Bolton Sales have?
Entwistle Green's Bolton office has 513 reviews across two platforms: 250 on Google, 263 on Trustpilot (across the whole business).
What is Entwistle Green Bolton Sales's rating?
Entwistle Green Bolton Sales is rated 3.6 out of 5 across all 513 reviews, and 4.7 out of 5 on Google from 250 reviews.
Where is Entwistle Green's Bolton office?
Entwistle Green Bolton Sales, 32 Deansgate, Bolton, BL1 1BG, BL1 1BG.
