Every review we hold for the Bolton office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotVery impressed with the service and…
Very impressed with the service and information given to us today.
Helena · 30 June 2022
Agent replied · 10 June 2024
Hello HelenaWe hope that you're well.Thank you for your recent review. We're pleased that our Sales Consultant was able to deal with your enquiry to your satisfaction.Kind RegardsEccleston Homes
★★★★★ 5/5
TrustpilotThe sales office representative…
The sales office representative (Yevonne) was both very knowledgeable & helpful.
Customer · 3 May 2022
Agent replied · 10 June 2024
Good AfternoonThank you for your recent review.We're pleased that you been able to leave this review and we'll certainly pass your kind comments on.RegardsEccleston Homes
★★★★★ 4/5
Trustpilotscholars place site visit
Helpful realistic and honest advice to all our queries by Martin. Obviously difficult to get a true picture of the site until some construction is done. Good update on current situation. Interesting style homes and impressive design suitable to different needs.
Krish · 1 August 2022
★★★★★ 5/5
TrustpilotSouthport area. We were well looked after considering…
We were well looked after considering we arrived without a prior appointment. Martin showed us around answering all our questions.He even made my wife and I a nice cup of coffee.So excellent service.
Mr · 9 May 2023
★★★★★ 5/5
TrustpilotGreat welcome
Great welcomeExplained everything and took time explaining options and styles.
Customer · 16 May 2022
Agent replied · 10 June 2024
Thank you for your recent 5*review and taking the time to leave your comments. This really is appreciated.RegardsEccleston Homes
★★★★★ 5/5
Trustpilotprofessional services
Consultant very helpful and explained clearly about the property
Cora · 22 May 2022
Agent replied · 10 June 2024
Good Morning CoraThank you for your recent 5* review and your positive comments. We'll pass these on to our on-site Sales Consultant.RegardsEccleston Homes
★★★★★ 5/5
TrustpilotGreat show homes
Great show homes, clean and tidy, friendly and professional staff, would highly recommend.
Nathan · 16 October 2021
Agent replied · 10 June 2024
Hello NathanWe hope that you're well.Thank you for your recent 5* review and your positive comments. We will be sure to pass these on to the site based team.RegardsEccleston Homes
★★★★★ 1/5
TrustpilotEccleston after “care” - speak to the residents
We’re residents of the “luxury” Halcyon Place development. If you are considering, or in the process of buying, then come and speak to any of the homeowners to hear about our experience and the dreadful post purchase customer “care”.
Halcyon · 12 May 2022
★★★★★ 1/5
TrustpilotWhat a company
What a company. May sell lovely homes and have great salespeople but their head office staff are the worst I have ever known. They are unhelpful, condescending and rude. Trying to get any information from them is useless. Would not recommend them to anyone. Please avoid other good builders available!!
Justine · 19 November 2019
★★★★★ 5/5
TrustpilotHouse viewing
Excellent sales team and sevices .
Customer · 16 February 2022
Agent replied · 10 June 2024
Good MorningWe hope that you're staying safe and well.Thank you for your review, we really appreciate your comments.RegardsEccleston Homes
★★★★★ 1/5
TrustpilotDisgusted with the shockingly poor…
Disgusted with the shockingly poor standard of finish. This is the fifth new build home I have had, but will never buy another new build after this Ecclestone Homes nightmare!
Mandy · 23 May 2022
★★★★★ 1/5
TrustpilotTerrible aftercare
Terrible aftercare Its a shame to say, but the moment you hand over you £400,000 for your home. You are officially at the back of their priority list.3 months in, and the major snags have not even been discussed.
Scott · 24 January 2020
★★★★★ 5/5
TrustpilotImpressed with all aspects and quality…
Impressed with all aspects and quality of the home.Sales advisor really helpful
Anthony · 16 April 2022
★★★★★ 5/5
TrustpilotVisit to show home
Very friendly service
L · 18 April 2022
★★★★★ 5/5
TrustpilotExcellent sales staff and clean site.
Rating only, no written review.
Leslie · 31 August 2025
★★★★★ 5/5
TrustpilotFabulous staff!
Miss · 11 July 2025
Agent replied · 7 June 2026
Good Morning
We hope that you had a great weekend.
Thank you for such a glowing review of the service that that you've received from our Sales Consultant, Anne.
We've passed on your comments and we know that Anne will be really pleased to have been able to help you on your home buying journey and that you felt able to leave such compliments.
We all wish you well in your new Eccleston Home and we're obviously still around should you need us.
Kind regards
Eccleston Homes
★★★★★ 5/5
TrustpilotPleasant knowledge sales person
Rating only, no written review.
Susan · 1 May 2023
★★★★★ 5/5
TrustpilotAnswered my question promptly.
Rating only, no written review.
Claire · 13 February 2023
Agent replied · 10 June 2024
Hello ClaireThank you for your recent 5* review. We're pleased that we were able to assist you with your enquiry.Please do not hesitate to contact us again if you require any further information.Kind regardsEccleston Homes
★★★★★ 5/5
TrustpilotGreat advice and very professional
Rating only, no written review.
Customer · 19 June 2022
Agent replied · 10 June 2024
Good AfternoonThank you for your recent review and positive comments regarding the service you received.RegardsEccleston Homes
★★★★★ 5/5
TrustpilotExcellent reception.
Rating only, no written review.
Customer · 18 June 2022
Agent replied · 10 June 2024
Good AfternoonThank you for your recent 5* review of the service you received.RegardsEccleston Homes
★★★★★ 3/5
TrustpilotQuite good service but can be better.
Rating only, no written review.
Celia · 25 May 2022
★★★★★ 5/5
TrustpilotGreat Customer service..
Rating only, no written review.
Hari · 9 May 2022
Agent replied · 10 June 2024
Hello HariThank you for your recent 5* review and your positive comments. We'll be sure to pass these on.RegardsEccleston Homes
★★★★★ 5/5
Trustpilotexcellent customer service
Rating only, no written review.
Paul · 24 February 2022
Agent replied · 10 June 2024
Hello PaulWe hope you're keeping safe and well.Thank you for your recent review and comments.RegardsEccleston Homes
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