Trusted Agent profile · Bolton

Cardwells Sales Lettings Management and Commercial Bolton reviews

★★★★★ Excellent

260 reviews across 3 platforms

11 Institute Street, Bolton, BL1 1PZ

Cardwells Sales Lettings Management and Commercial's office in Bolton, at 11 Institute Street, is rated 4.8 out of 5 across 260 reviews on three platforms, including 241 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

241

Reviews on Google

This office

Facebook logo

4.8 / 5

17

Reviews on Facebook

This office

Trustpilot logo

2

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Cardwells Sales Lettings Management and Commercial, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Bolton office, from every platform, shown as written. First names only.

5/5

Google

Richard and Andrew Cardwell valued, photographed and videod our home to such a high standard that we sold within a weekend. Andrew and others in the team kept us informed and we couldn't have asked for more. Thank you to them all.PositiveResponsiveness, Professionalism

Lorraine · 10 June 2022

Agent replied · 11 June 2024

Hi Lorraine, thank you so much for your kind words. I have passed on your message to all of my colleagues. We very much appreciate your business and wish you every possible future happiness. Andrew C. PS - I really want to get some bathroom tiles like the ones you had, they are stunning!!!

5/5

Google

Very impressed of how Ric got in contact with the sellers for me for more information about the property i was buying. Very professional and very quick responses from him. Thanks to all the team at Cardwells. Would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value

Danny · 10 June 2022

Agent replied · 11 June 2024

Thank you Mr Patel, we appreciate your kind words and are grateful that you have taken the time to write. We wish you every possible happiness in your wonderful new home. Andrew C.

5/5

Google

Cardwells was recommended to me by a friend.and are by far the best at what they do they are professional and reassuring and are always happy to go that extra mile for me as a customer and make letting my house out stress free!!! Many thanks to u all

Adam · 10 June 2021

Agent replied · 11 June 2024

Hi Adam, thank you very much for your kind words. I have made sure that all my colleagues have seen your message. Thank you so much, and best wishes. Andrew C.

5/5

Google

Love the website. Seem to have lots of bargains Spoke to them on phone and very efficient Done 2 viewings with David recently what an absolute awesome gent I give him 10/10

Martin · 10 June 2023

Agent replied · 11 June 2024

Hi Martin Kind of you to say you love the website. and thank you for your feedback on David he will be really pleased you felt that way. Best wishes.

5/5

Google

I cannot speak highly enough of the service and results we have enjoyed though Cardwells. The advice we were given and followed resulted in the sale of our property within a matter of weeks. Thoroughly professional and incredibly helpful in all our dealings with them.PositiveResponsiveness, Quality, Professionalism

Alison · 10 June 2021

Agent replied · 11 June 2024

Thank you so much for taking the time to write and leave a kind review. We are most grateful for the business and happy that we could help. Sending you our very best wishes. Andrew C

5/5

Google

Absolutely brilliant team, can't thank them enough for a quality service and a genuine family friendly orientated experience with every member of team. Positive vibes throughout and a responsive approach at all times. We cannot fault the team at Bolton.

Pamela · 10 June 2022

Agent replied · 11 June 2024

Thank you so much for your kind words they are appreciated by all at Cardwells. Sending best wishes to you and your family

5/5

Google

Professional and offered a smooth transaction from valuation to completion of sale. Excellent communication on progress at all times. Would recommend.

Lynda · 11 January 2024

Agent replied · 11 June 2024

Thank you Lynda, we really appreciate your business and kind recommendation. Hope you and your family have a great Christmas and 2024.

5/5

Google

This is a painful 5. We were buying a property Cardwells were brilliant and we made an offer which was accepted.. however, the owner then allowed it to be over ridden by a later offer and as a result myself and my partner are homeless.

Ben · 10 June 2021

Agent replied · 11 June 2024

Thank you Ben. Sending best wishes to you and your family. Andrew C.

5/5

Google

Bought a house advertised with Cardwells, whenever I had to speak to them with questions or responses to their questions, always helpful and responded quickly. Excellent service

Tracey · 10 June 2023

Agent replied · 11 June 2024

Thank you for taking the time to leave a kind review. Sending you our very best wishes.

5/5

Google

Cardwells manage two rental properties for me in Bolton and Bury. The rental team are an absolute pleasure to deal with and I cannot recommend them enough.

Helena · 10 June 2023

Agent replied · 11 June 2024

Hi Helena, thank you so much for taking the time to leave a kind message. I have passed you words on to my colleagues. Sending best wishes, Andrew C

5/5

Google

We've worked with Cardwells in a professional capacity for many years and they're one of the best agents we've dealt with. Karen & Deana are very friendly and helpful with positive "can do" attitudes. We'd recommend them to anyone looking to rent or buy in the area.

Eamonn · 10 June 2020

Agent replied · 11 June 2024

Thank you Eamonn. We appreciate you taking the time to write. Hope you have a great weekend, Andrew C.

5/5

Google

I have used Cardwells for over 20 years and found they operate with great skill, care and honesty. Top class. Nothing is too much trouble for them and I could not be happier with their services. I would (and regularly do) recommend them to friends and family.

Giovanna · 10 June 2020

Agent replied · 11 June 2024

Thank you very much for taking the time to write, we really appreciate it and very grateful for your continued business and support. It is our pleasure to work for you and your family and we are most grateful for your kind recommendations. Please pass on all our best wishes to all in your family. Andrew C

5/5

Google

Pleasant, helpful and patient. Have been kept informed of progress and hassle taken out of selling. Would definitely use again and recommend

Andrew · 13 September 2023

Agent replied · 11 June 2024

That is kind of you to say. Thank you. We appreciate your business and would be delighted to work for you again. Sending best wishes to you and your family

5/5

Google

We’ve sold many properties over the years & thanks to the efforts of Richard, Janet & Team this was by far the smoothest sale !

Carole · 10 June 2023

Agent replied · 11 June 2024

Hi Carole. Thats lovely to hear. Thank you for taking the time to write, we really appreciate it. I’m so pleased everything went smoothly 😊. I will make sure Richard and Janet see this. Sending Best wishes, Andrew C. …

5/5

Google

Thank you for your help and advice. Excellent service with booking viewings and follow up. Accurate information on website

Lizzie · 13 October 2023

Agent replied · 11 June 2024

Thank you for your kind words and five star rating, we really appreciate it. I’ve passed your kind words on to Claire and our colleagues. Sending best wishes, Andrew C

1/5

Google

Would give 0 if possible left me without hot water for months. tried charging me for damaging my own carpet. would not recommend

Haris · 10 June 2023

Agent replied · 11 June 2024

## Update. The tenancy resolution service found in favour of our landlord client and against this gentleman regarding the condition of the property and the allocation of the deposit funds ## Sadly this is indicative of how this gentleman has treated us during his tenancy. He has been abusive to our colleagues and most unpleasant at times. Colleagues have occasionally not wanted to speak with him for fear of the treatment they will receive. Though sometimes he would simply ignore our communications if he wished to. So in the spirit of; “if you can be anything, be kind”, there is no need for us to publicly detail the condition that the rental property was returned in, or the rental payment schedule that was maintained, so we won’t. It is simply fair to point out that there is two sides to every story, including this one. We trust that the independent deposit service, that the gentleman chose at the beginning of the lease will adjudicate the dispute between him as a vacating tenant, and the landlord appropriately.

5/5

Google

It was a pleasure doing business with you all at Cardwells. No stress or hassle. Very smooth process. Highly recommend!

Christine · 10 June 2023

Agent replied · 11 June 2024

That’s really kind of you :-) Thank you so much. We are grateful for your business. Sending our very best wishes to you and yours family.

5/5

Google

Impressed from first telephone enquiry to actual visit. Maintained a Professional approach whilst in my home, not pushy and shared valuable information. Would have no hesitation in recommending this company.

Glennis · 10 June 2022

Agent replied · 11 June 2024

Hi Glennis, thank you for leaving a five star rating. We really appreciate it. Sending best wishes to you and your family.

5/5

Google

Supportive and informative throughout the whole process. Thank you very much.

Karen · 11 January 2024

Agent replied · 11 June 2024

Thank you Karen, we really appreciate you taking the time to leave a five star review. Sending you our very best wishes for Christmas and New Year

5/5

Google

Excellent service , professional , competent and helpful team at Cardwells in Bolton

Kassim · 13 October 2023

Agent replied · 11 June 2024

Thank you Kassim. We appreciate your kind words. Sending best wishes to you and your family.

5/5

Google

Experience with cardwells was amazing! Fab services 😁 …

Deanna · 11 January 2024

Agent replied · 11 June 2024

Thank you so much much Deanna, we really appreciate it. Sending best wishes to you and your family ❤️

5/5

Google

Overall service very good. During a protracted sale process, caused by other parties, Cardwells office managers were extremely proactive working to expedite completion, while also keeping me fully updated during the process. Would not hesitate to recommend this agency.

Jeremy · 11 June 2019

Agent replied · 11 June 2024

Mr Clegg, thank you for taking the time to write the review. Ric (and Claire) have been shown the review and are delighted that you recognised their efforts. I am so happy that you were pleased with our services as a company and would recommend us. On behalf of everyone here, thank you for your business, and we wish you and your family all the very best for the future. Andrew C.

5/5

Google

Fantastic service, have used cardwells for 6 purchases over the last decade and cannot fault them!

Daanish · 10 June 2023

Agent replied · 11 June 2024

Hi. We really appreciate your custom and are very grateful for your kind words. Sending best wishes to you and your family. Andrew C.

5/5

Google

excellent customer service and always get back to you quickly, would definitely recommend

Lesley · 10 June 2023

Agent replied · 11 June 2024

Thank you so much for your kind feedback, we really appreciate it. Hope you have a wonderful weekend. Best wishes

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Cardwells Sales Lettings Management and Commercial Bolton

Has Cardwells Sales Lettings Management and Commercial won any awards?

Yes. Cardwells Sales Lettings Management and Commercial won Gold in The Trusted Agent 2026 awards.

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