Trusted Agent profile · Bolton

Cardwells Sales Lettings Management and Commercial Bolton reviews

★★★★★ Excellent

260 reviews across 3 platforms

11 Institute Street, Bolton, BL1 1PZ

Cardwells Sales Lettings Management and Commercial's office in Bolton, at 11 Institute Street, is rated 4.8 out of 5 across 260 reviews on three platforms, including 241 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

241

Reviews on Google

This office

Facebook logo

4.8 / 5

17

Reviews on Facebook

This office

Trustpilot logo

2

Reviews on Trustpilot

Business-wide

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Cardwells Sales Lettings Management and Commercial hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bolton.

What do you need help with?

Awards

The Trusted Agent 2026 results for Cardwells Sales Lettings Management and Commercial, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Bolton office, from every platform, shown as written. First names only.

5/5

Google

Rating only, no written review.

K · 10 June 2022

Agent replied · 11 June 2024

Thank you for taking the time to leave a five star review, we appreciate it, more than that we are grateful for your business. Sending our very best wishes to you and your family. Thank you, Andrew C

5/5

Google

Amazing palace

Stratsimir · 10 June 2022

Agent replied · 11 June 2024

Thank you very much. Sending best wishes to you and your family. Andrew C.

3/5

Google

Rating only, no written review.

Matthew · 10 June 2021

Agent replied · 11 June 2024

Hi Matthew, thanks for leaving a rating. Perhaps if you have a spare minute or two you could be kind enough to get in touch and maybe we could learn how we could improve from the three stars. Either myself (Andrew) or Ric are always available on 01204381281. Sending best wishes to you and your family. Andrew C.

3/5

Google

Rating only, no written review.

Junaid · 10 June 2021

Agent replied · 11 June 2024

Hi, we have no records of a "Junaid Yasin". Please get in touch with me on 01204381281 and I will be pleased to chat with you. If we could have done something better it would be nice hear how we could improve, or perhaps this review was not meant for us maybe. It would be great to talk. Andrew C.

3/5

Google

Rating only, no written review.

Chantelle · 10 June 2021

Agent replied · 11 June 2024

Hi Chantelle Jarvis, thank you for taking the time to leave a rating at 01:05 this morning. I have had a look on our database and sadly I can’t find where we have worked for you / or helped. I’m sorry that you didn’t think we deserved a five star rating, so I would really like to know how we could improve so we can do better for you next time and improve what we do for other people going forwards. Perhaps you could be kind enough to give me a call on 01204381281 and we could have a chat, or alternatively, I would like to invite you into the office for a brew? It would be great to have a chat and learn from your feedback. Sending very best wishes to you and your family during this terrible pandemic, Andrew Cardwell

4/5

Google

Rating only, no written review.

Ann-Marie · 10 June 2021

Agent replied · 11 June 2024

Hi Ann-Marie, thank you for taking the time to leave a rating. Sending warmest wishes to you and your family, I hope you all stay safe and well during this continued pandemic. Andrew C.

5/5

Google

Rating only, no written review.

Peter · 10 June 2021

Agent replied · 11 June 2024

Thank you Peter, we appreciate the rating. Hope you and your family are staying safe and well.

5/5

Google

Rating only, no written review.

Paul · 10 June 2021

Agent replied · 11 June 2024

Thank you for the five star rating Paul. Hope you and your family are staying safe and well during these uncertain times.

5/5

Google

Rating only, no written review.

Lauren · 10 June 2021

Agent replied · 11 June 2024

Hi Lauren, thank you for taking the time to leave a five star review, we really appreciate it. Sending best wishes to you and your family and hope that you all are navigating this extraordinary time in good health. Andrew C.

5/5

Google

Rating only, no written review.

Ahmad · 10 June 2021

Agent replied · 11 June 2024

Thank you for taking the time to leave a five star review Ahmad, it is much appreciated. Best Wishes.

5/5

Google

Rating only, no written review.

Paul · 10 June 2021

Agent replied · 11 June 2024

Hi Paul, thank you for your kind five star review. Sending best wishes to you and your family, Andrew C.

5/5

Google

Rating only, no written review.

David · 10 June 2021

Agent replied · 11 June 2024

Thank you very much David. Sending best wishes to you and your family.

5/5

Google

Rating only, no written review.

Ste · 10 June 2021

Agent replied · 11 June 2024

Thank you Mr Allman. we appreciate you taking the time to leave a rating. Hope you and your family are staying safe and well during this challenging time. Andrew C.

1/5

Google

Rating only, no written review.

Beginald · 10 June 2020

Agent replied · 11 June 2024

We fear that Beginald Bordo is part of a harassment and bullying campaign against us. We have reported the harassment & threats to the police. This review and other 1 star reviews left recently have been part of a campaign to try and punish our firm, as the private landlord of a property has quite lawfully issued a section 21 notice. Other reviews have now been removed. We are being bullied online and threatened with militant community action outside our office. These are terror tactics to try and get a change in the landlords position, by punishing our company and trying to damage our online reputation. Please read the below statement, be assured we do not want anyone homeless, we have asked for an extension to the lease which is the subject of this matter, we do not own the house so cannot force an extension of the lease and have have handled all matters correctly. In fact the loss of the property as a managed let, is a loss in income for us and therefore not in our interest. We are being bullied online by a union and we have simply done nothing to deserve this harassment that we have been faced with. We have reported the harassment and threats that we are suffering to the police. The threats that we have faced from this union have caused our staff to feel frightened in the work place and to be scared to even attend work. We would like to make you aware of the facts surrounding the matter to which you relate. 1. The tenants are NOT being evicted. The shorthold tenancy they have, has been fully respected. 2. The owners wish to move back into the property and instruct that they do not wish to renew the lease, as is their right. 3. A section 21 notice has been correctly issued giving the statutory 2 months’ notice as required by law. 4. Cardwells HAVE REQUESTED of the owners an extension of the two months and await instruction regarding this. 5. ACORN union for the community via Imogen Wood union rep states in her email to us Friday 16th August 2019 at 1:01PM. “Hi Richard, The point still stands that we deem the issuing of a section 21 within the law but still unfair. As I am sure you are aware, facing eviction is a very stressful time for a tenant and we are reasonably asking for an extension of the periodic tenancy to ensure our member has time to find another property. As there has been no capitulation to our demands we will be proceeding with a community campaign.” 6. The shorthold lease is for the benefit of both the landlord and the tenants and is for a specific period of time. The landlord is perfectly entitled to the return of the property in full compliance of the law. 7. Cardwells are professional ARLA qualified agents who treat all parties respectfully and are fully compliant in every way. ACORN admit all we have done is correct, just that they deem it unfair. 8. Cardwells would like to the lease to carry on and not terminate as the landlord moving back into the property will result in a lost job for us. 9. Cardwells are correctly acting as instructed by our client the landlord who also has done nothing wrong. 10. ACORN are showing the whole country that they are victimising and bullying a legitimate and highly regarded qualified letting agent instead of representing tenants who have been treated unlawfully or improperly by rouge agents. 11. Calling a “community campaign” against Cardwells is totally unjustified and we would expect ACORN should instead be supportive of all good. Legal and qualified letting agents and should respect not only for tenant but good landlords as well. 12. We are going to refer the matter to our professional bodies that we belong to, the police and our lawyers to stringently defend our position. 13. Thank you for reading this, please contact your union representative Imogen Woods, manchester@acorncommunities.org.uk and ask her to call off the community campaign against Cardwells as it is totally unjustified and we have done absolutely nothing wrong. Richard Cardwell

4/5

Google

Rating only, no written review.

Carol · 10 June 2020

Agent replied · 11 June 2024

Hi Carol Counsill, Thanks for taking the time to leave a review, we appreciate it. I have searched your name against our database, I can’t seem to find you. If you would like to give further detailed feedback, or perhaps, let me know what we could do to improve, so that we could earn a five star rating from you in the future, I would be most grateful to chat with you. I can be reached on 01204381281 or via email ac @ cardwells .co.uk. Sending you our very best wishes, Andrew C.

4/5

Google

Rating only, no written review.

Mark · 10 June 2020

Agent replied · 11 June 2024

Mr Himsworth, Thanks for taking the time to leave a review, we appreciate it. I have searched your name against our database, and unusually, I can’t seem to find you. If you would like to give further detailed feedback or perhaps let me know what we could do to improve, so that we could earn a five star rating from you in the future, I would be most grateful to chat with you. I can be reached on 01204381281 or via email ac @ cardwells .co.uk. Sending you best wishes, Andrew C

5/5

Facebook

Rating only, no written review.

Deana · 15 September 2018

5/5

Facebook

i’m biased though

Andrew · 3 September 2018

5/5

Google

Rating only, no written review.

Norma · 11 June 2017

Agent replied · 11 June 2024

Thank you Norma. Hope you have a lovely Christmas and New Year. All the best. Andrew C

1/5

Facebook

1 star

Lesley · 28 August 2014

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Cardwells Sales Lettings Management and Commercial's Google reviewsLeave Cardwells Sales Lettings Management and Commercial a review

Questions about Cardwells Sales Lettings Management and Commercial Bolton

Has Cardwells Sales Lettings Management and Commercial won any awards?

Yes. Cardwells Sales Lettings Management and Commercial won Gold in The Trusted Agent 2026 awards.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent