Trusted Agent profile · Bolton

Cardwells Sales Lettings Management and Commercial Bolton reviews

★★★★★ Excellent

260 reviews across 3 platforms

11 Institute Street, Bolton, BL1 1PZ

Cardwells Sales Lettings Management and Commercial's office in Bolton, at 11 Institute Street, is rated 4.8 out of 5 across 260 reviews on three platforms, including 241 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.

What Bolton clients say about Cardwells Sales Lettings Management and Commercial

Three reviews of the Bolton office that mention Bolton. Shown as written, first names only.

5/5

Google
Pam at Cardwells Bolton was a pleasure to deal with, always very professional and went above and beyond to get things sorted efficiently. Highly recommended with service second to none, Thanks Pam, Carl
Carl · 14 March 2026

5/5

Google
Big thank you to Andrew, Deana and the team for making the whole process as easy as possible. If you are looking for an estate or letting agent, look no further than Cardwells Bolton
Anthony · 14 February 2026

5/5

Google
I have had Catdwells Bolton as my agent on a tenancy since 2022 I found them to be ready to help immediately on any issues and reliable and quick in response. They adapt a personal interest in keeping a tenancy as smooth as possible I would certainly be happy to rent again through Cardwells
Jacqueline · 11 August 2026
Google logo

4.8 / 5

241

Reviews on Google

This office

Facebook logo

4.8 / 5

17

Reviews on Facebook

This office

Trustpilot logo

2

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Cardwells Sales Lettings Management and Commercial, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Bolton office, from every platform, shown as written. First names only.

5/5

Google

I wanted to take this opportunity to say a huge thank you to the whole team at Cardwells. From valuation of our house to all the ups and downs of the sale process we were guided and looked after throughout . Pam was an integral part of the process ensuring communication between all parties as well as going above and beyond with a sympathetic and listening ear when needed. Aron also deserves a special mention for his unwavering passion and sense of humour when dealing with various viewings.😁 Thank you Cardwells..with your help we have started our next chapter🥰

Lynn · 12 October 2026

Agent replied · 17 October 2026

Thank you Lynn ❤️ We will make sure Pam and Aron see this. We really appreciate you kind words, reccomendation and five star rating 🫶 Sending best wishes to you and your family …

5/5

Google

Thank you so much to Cardwells, particularly Pam, right from the start communication was A1. If it wasn't for Pam the sale might not have gone through. I cannot recommend an estate agent so highly, they went above and beyond. If I was selling a property, I would certainly go through these guys. If I was to buy another property from Cardwells, they would have my full confidence. Once again, thank you so much Cardwells and thank you Pam!

Steve · 4 October 2026

Agent replied · 11 October 2026

Hi Steve, thank you so much for your kind words, five star rating and reccomendation. We think Pam is amazing, and we are so glad that she has been superb for you. Sending you and Toby every good wish for the future ❤️

5/5

Google

We couldn't be happier with the service we received from Cardwells when selling our property. After being on the market with a different agency for two years with no success, Cardwells took over and completely transformed the process. From the initial valuation and marketing advice right through to completion, the entire team was professional, approachable, and incredibly proactive. A special thank you to Pam, who was fantastic at communicating with us every step of the way. Even when complications arose, she smoothed things out and liaised perfectly with our solicitors to get the deal over the line. They achieved a great sale price for our home and we highly recommend them to anyone looking to sell, especially if you've struggled elsewhere!

Adina · 11 June 2026

Agent replied · 11 October 2026

Thank you Adina, we are so grateful for your business and really appreciate your five star rating, kind recommendation, love review. We will make sure Pam sees this, we think she is wonderful too ❤️ Sending you and your family every good wish.

5/5

Google

Lovely offices in the town centre. The Staff are all very knowledgeable and Pam has played such a central role in keeping things moving whilst the sale of the proprty was going through. She kept me informed, chased solicitors and the buyers, making the selling process smoother. And also giving me peace of mind. The whole team were really good at communicating with me whilst arranging viewings and giving me feedback. We've used Cardwells twice and both times the service has been excellent. Would highly recommend. Thank you to the whole team! And especially Pam!!

Resma · 11 June 2026

Agent replied · 11 October 2026

Hi Resma, thank you for your kind words, five star rating and lovely review. We think Pam is wonderful too - we love her to bits and will of course make sure she sees this. Thank you for your business. Sending best wishes to you and your family

5/5

Google

We had such a wonderful experience with Pam from Cardwells Estate Agents. She was incredibly helpful right from the start, especially when working around our busy schedule to arrange house viewings, nothing ever felt like too much trouble. Once we decided to buy the house, Pam went above and beyond to keep everything moving, chasing updates and making sure the process stayed on track. She was always responsive when we needed her, friendly, professional, and genuinely cared about helping us. We’re so grateful for all her support and can’t recommend Pam and the team at Cardwells enough. Thank you for making what can be a stressful process feel so much smoother!

Tina · 14 March 2026

Agent replied · 14 April 2026

Thank you so much for your kind words Tina, we will make sure Pam sees this. We think she is amazing too ❤️ Sending best wishes to you and your family

5/5

Google

Deanna & David were so nice and professional to work with. As a first time renter it can be quite overwhelming putting your home up for rent especially when you’re then moving overseas! They both have made the process totally seamless and made me feel at ease straight away. Communication on WhatsApp and email has been constant and I’m very happy to of trusted Cardwell’s with managing my home! 🏡 ❤️

Melissa · 11 May 2026

Agent replied · 11 October 2026

Hi Melissa, thanks so much your lovely review and kind words, we really appreciate it and we will make sure Deana and Dave see this. Thank you for your business. Sending best wishes to you and your family

5/5

Google

We went through Cardwells to sell my late parents home. The gentleman that surveyed the property gave us an honest appraisal of its value. Shortly after appointing them to sell the property they acted promptly to advertise it and quickly received a number of enquiries and requests for a viewing. Each time a viewing took place they promptly responded by giving me feedback. When the sale was agreed Claire Jacobs was the member of the team at Cardwells who kept us up to date , responded quickly to any questions and worked to facilitate a straightforward process by communicating with all parties concerned. It’s not easy selling and then clearing a parents house not long after they have passed away but Claire and the team at Cardwells made were there for us all through the journey. I would highly recommend them.

Lee · 11 February 2026

Agent replied · 14 April 2026

Thank you Lee, we really appreciate your kind review and the lovely details. It was our pleasure to help, sending you and your family all of our very best wishes

5/5

Google

I was very happy with the service I received from Cardwells in the purchase of my apartment. I was kept well informed along the way and any queries were quickly dealt with. A special thank you to Claire and Arron, both were extremely helpful to me. I wouldn’t hesitate to recommend them.

Alison · 11 August 2026

Agent replied · 11 October 2026

Thank you so much for the kind words, reccomendation and five star rating. We are so pleased Claire and Arron were helpful ❤️ We will make sure they see this. Sending best wishes to you and your family

5/5

Google

Cardwells is a brilliant estate agent, I had such a lovely experience with them purchasing my dream home. Such a lovely and friendly team. Pam especially was a great help and was so lovely. Everything went super smoothly, cardwells was brilliant with quick communication or answering any questions I had. I would 100% recommend and I would definitely use again.

Mafia · 11 June 2026

Agent replied · 11 October 2026

Thank you so much Mafia, we are so pleased everything went smoothly for the purchase of your dream home. It was our pleasure to be a small part of it. We are made up for you ❤️ sending best wishes to you and your family

5/5

Google

Hi Team Cardwell, Firstly, I would like to sincerely thank each and every one of you for helping me secure this property. I’d especially like to extend my appreciation to Pam she has truly been a star throughout the entire process. She not only pushed for a quick completion but was also incredibly patient during times when I was unavailable or when there were delays on my end in providing information. Overall, her service and the way she handled everything were exceptional, and I couldn’t have asked for better support. As a small piece of positive and constructive feedback, I would suggest exploring ways to represent both the owner and the buyer more evenly to help reach a deal that feels fair to everyone involved. At times, the value expectations from either side may not fully align. I do understand that there are limitations, but open communication on behalf of both parties could help bridge that gap. That said, it has been an amazing experience overall, and I’m very grateful for all the help and support provided. A special shoutout to Pam, thank you once again!

Afnan · 1 January 2026

Agent replied · 15 January 2026

Hi Afnan. Congratulations on the purchase of your wonderful home. Thank you for the feedback, kind comments and five star rating. We have made sure Pam has seen this. Sending best wishes to you and your family for 2026

5/5

Google

From meeting Christian when he came to value the property after my dad had died and then Stephen when I decided to sell, I have been treated with professionalism and courtesy. Claire Jacob has been excellent keeping me informed and up to date. Thank you Cardwells for all you’ve done to help with this sale.

Kevin · 11 June 2026

Agent replied · 11 October 2026

Hi Kevin, thank you so much for your kind words. We will make sure all the team see this. We really appreciate it. Thank you. Sending best wishes to you and your family

5/5

Google

These have sold my house I’d never use anyone else fantastic people always there to help and they will go the extra mile and they don’t charge the earth absolutely fantastic professional service and Aaron is a legend so helpful and patience of a saint

Ian · 11 June 2026

Agent replied · 11 October 2026

He really is, we are so proud of him too and will make sure he sees this. Thank you so much for your business, five star rating, and reccomendation. Sending best wishes to you and your family

5/5

Google

This is a really good letting agent. Responsive and easy to get hold of, even on a weekend and found us a lovely tenant. Particular thanks to Allyson and David.

Corrina · 11 September 2026

Agent replied · 11 October 2026

Thank you Corrina we really appreciate your five star rating, kind words and of course your business ❤️ We will make sure David and Allyson see this. Sending best wishes to you and your family

5/5

Google

As a buyer moving into the area, I’ve dealt with a lot of estate agents recently and honestly been shocked at how poor many of them are, not returning calls, not listening to what you’re looking for, and showing very little interest once you enquire, I genuinely feel sorry for the people paying for a service through them they are not receving.That’s why this team stood out so much. They were friendly, professional, proactive, and genuinely went out of their way to work around my travel schedule and help me view properties. You genuinely feel valued, and I’d highly recommend them to anyone selling their property. For anyone who currently has their house on the market with this company, I can honestly say from my experience of the estate agents in the area you are selling through the best agent.

Jacqui · 11 June 2026

Agent replied · 11 October 2026

Awww thank you Jacqui 🫶 We massively appreciate you taking the time to leave that review. For a small firm like ours they are a huge help. I’m so pleased to read about your experience with us and I will make sure all my colleagues see this. Thank you. Sending best wishes to you and your family . …

5/5

Google

I rang yesterday morning after I had been let down by another agent and I was quite angry and frustrated when I called as I had spent all weekend unwell cleaning and tidying my home to have my appointment cancelled two hours before. The gentleman I spoke with was fantastic, he answered all my questions and he was open and transparent and booked me an appointment for the same day which is a miracle as I know how busy it can be. By the end of my call I felt calm, listened too and I felt positive moving forwards. The gentleman who came to my home was early and this was communicated with me. He came into my home and he was fantastic. Very thorough, clearly very skilled at what he does and he just made the whole process feel very calm and organised. He was brilliant with my son and very noisy beagle Buddy. For you to do this for me in one day is phenomenal and myself and my husband are so grateful for your help and understanding. I feel very confident that you will help me sell my home and I am so glad I made that call yesterday morning to you.

Michelle · 11 May 2026

Agent replied · 11 October 2026

Hi Michelle, awwwww shhuucks - thank you so much. It was our please to be of service ❤️ We appreciate your business, thank you. Sending best wishes to you and your family

5/5

Google

Cardwells were brilliant for us, really made everything as easy as possible. Special thanks to Andrew, Deana and Ric. Cardwells are highly recommended

Sue · 11 July 2026

Agent replied · 11 October 2026

Thank you so much Sue, we really appreciate your kind words, five star rating and recommendation!! Hope you are enjoying the heat wave ☀️☀️☀️ sending best wishes to you and your family

5/5

Google

Pam was my representative from Cardwell during the sales process. Pams reassuring experience was a great help & I literally couldn't have done it without her.

Oli · 11 June 2026

Agent replied · 11 October 2026

Oil, thank you so much. We love Pam and are so proud of her. We are super chuffed that you appreciate her too. We will make sure she sees this. Sending best wishes to you and your family

5/5

Google

Pam at Cardwells Bolton was a pleasure to deal with, always very professional and went above and beyond to get things sorted efficiently. Highly recommended with service second to none, Thanks Pam, Carl

Carl · 14 March 2026

Agent replied · 14 April 2026

Hi Carl, thank you for your kind words, we love Pam and are so proud to work alongside her. We will make sure she sees this. Sending you and your family our very best wishes

5/5

Google

Big thank you to Andrew, Deana and the team for making the whole process as easy as possible. If you are looking for an estate or letting agent, look no further than Cardwells Bolton

Anthony · 14 February 2026

Agent replied · 14 April 2026

Thanks so much Anthony. Really appreciate you five star review, kind words and recommendation. Sending best wishes to you and your family

5/5

Google

Cardwells were absolutely fantastic for my family and I. Sending special thanks to Andrew, Ric and Deana. Cardwells are highly recommended!! ⭐️⭐️⭐️⭐️⭐️

Deborah · 11 May 2026

Agent replied · 11 October 2026

Thank you Deborah, we really appreciate you kind words, five star rating and reccomendation. Sending best wishes to you and your family

5/5

Google

I would like to say a massive thank you to all at Cardwells who have helped make my house sale such a smooth, and easy process. Everyone was easy to deal with, professional and 100% on the ball throughout. I was contacted at every stage and given a full update on any progress, at no point was I left wondering where the sale was up to. The whole sale took 8weeks from the sale sign going up to completion, impressive! If you are looking for somewhere new to reside, get Cardwells on your side!! Thanks to all xx

Angela · 11 February 2026

Agent replied · 26 January 2026

Hi Angela. Thank you so much for your kind words, reccomendation, five star rating but most of all thanks for your business. We really appreciate it. Sending best wishes to you and your family

5/5

Google

I have had Catdwells Bolton as my agent on a tenancy since 2022 I found them to be ready to help immediately on any issues and reliable and quick in response. They adapt a personal interest in keeping a tenancy as smooth as possible I would certainly be happy to rent again through Cardwells

Jacqueline · 11 August 2026

Agent replied · 11 October 2026

Hi Jacqueline, thank you so much for your kind words, we really appreciate it. Hope you are enjoying the sunshine☀️ Sending best wishes to you and your family

5/5

Google

I came to Cardwells from another agent. From the outset, speaking to George on the phone, I was very impressed. I moved management of a property which needed work to them. Allyson has been a dream to work with. She's efficient, has common sense, is friendly and courteous and very importantly knows some excellent tradesmen. She's turned the place around, and it looks great. This is what an estate agent should be like, I am really very pleased with Cardwells. Thanks Allyson!

Nick · 23 August 2025

5/5

Google

I recently purchased a property through Cardwells and their service was INCREDIBLE! Deana was amazing, she kept us informed throughout the process and made the purchase stress free! From showing us around the property, to keeping us up to date as the purchase progressing, I couldn't have asked for a more friendly and caring service in such a rollercoaster time of our lives! I highly recommend using Cardwells! Well done keep up the great service! X

Bethany · 10 August 2024

Agent replied · 24 August 2024

Thank you Bethany. We really appreciate your kind words and CONGRATULATIONS on your beautiful new home. Sending you our best wishes for a lifetime of health, love and happiness in your new home.

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Questions about Cardwells Sales Lettings Management and Commercial Bolton

Has Cardwells Sales Lettings Management and Commercial won any awards?

Yes. Cardwells Sales Lettings Management and Commercial won Gold in The Trusted Agent 2026 awards.

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