Trusted Agent profile · Bolton

Cardwells Sales Lettings Management and Commercial Bolton reviews

★★★★★ Excellent

260 reviews across 3 platforms

11 Institute Street, Bolton, BL1 1PZ

Cardwells Sales Lettings Management and Commercial's office in Bolton, at 11 Institute Street, is rated 4.8 out of 5 across 260 reviews on three platforms, including 241 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

241

Reviews on Google

This office

Facebook logo

4.8 / 5

17

Reviews on Facebook

This office

Trustpilot logo

2

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Cardwells Sales Lettings Management and Commercial, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Bolton office, from every platform, shown as written. First names only.

5/5

Google

George is very friendly and humorous person. Also, he is very professional in his area. I am a first buyer and a bit nervous. But George’s professional knowledge give me a lot of confidence and I 100% trust him in the process. Finally I got my offers, I am super super happy. Thank you so much George. He is best Angel in Cardwells. Don’t let him go!!!

Somewhere · 13 December 2024

Agent replied · 27 December 2024

Thank you for your kind words regarding George. We love him too ❤️

5/5

Google

Absolutely fantastic service from Cardwells one you will not get from anywhere else. (Ive tried almost everyone over the years) If you want your estate agent to listen to you these are your people. Andrew is honest, kind, knowledgeable, polite, respectful and transparent. Takes his shoes off at the front door ! He has gone above and beyond to help us to sell. All of the staff are lovely and down to earth. 5 STAR service. Don't waste your time with anyone else.

Jules · 10 May 2024

Agent replied · 11 June 2024

Awwww shucks, thank you ❤️ We really appreciate your kind words, recommendation and mostly for trusting us with the sale of your house. It’s our pleasure to help you and your amazing family.

5/5

Google

We had a brilliant experience with Cardwells. They valued our property 40K above what another local agent had, and we got exactly that. We are thrilled. They marketed our home well and gave us flexibility when arranging viewings which was really appreciated. We got a number of offers and Cardwells were great at keeping us in the loop. We have just completed our sale and I have to say I am so glad we went with them. Having bought a house, whilst we were looking we came across a multitude of different agencies and Cardwells are the only ones who were consistently friendly and ALWAYS answered the phone and replied promptly to emails. Having never sold a property before, they were really helpful in guiding us through the process and explaining everything we asked. Would hesitate to recommend them. Many thanks.

Maliha · 25 December 2025

Agent replied · 15 January 2026

Thank you so much for you kind words, recommendations, and five star rating. It was our pleasure to be of service and we are so pleased with the results. Sending you best wishes for the Season and all the very best for 2026.

5/5

Google

Can not fault Cardwells during my 2 year tenancy. Communication was always on point, customer service was immaculate, Deana who I dealt with for my term was incredible, always on hand when needed, and so so polite with it at the same time. Would recommend to anyone looking to rent through this agency. Thank you for all your help

Tina · 11 June 2026

Agent replied · 11 October 2026

Thank you so much for leaving a kind review, five star rating, and recommendation. We will make sure Deana sees this. Sending best wishes to you and your family

5/5

Google

We have had a great experience with Cardwells, responsive from start to finish of our property purchase. Can’t thank Andrew, Deana and the Cardwells team enough! 5 stars Thanks again

KH86 · 8 January 2026

Agent replied · 15 January 2026

Hello, thanks so much for the kind words, five star rating and kind recommendation. Sending best wishes to you and your family

5/5

Google

Incredibly helpful, always available and they deal with issues promptly, particularly Deanna from the Lettings team. Strongly recommend using these guys😊 …

Larky · 14 March 2026

Agent replied · 14 April 2026

Thanks so much, we really appreciate you taking the time to write a lovely review and a leave a five star rating. We will make sure Deana sees this too - she’s great! Sending best wishes to you and your family

5/5

Google

Many thanks to Deana and the team at Cardwells ! My late parent’s house was let to a family who on paper looked like the ideal tenants, however they left the house in a right state! Deana sorted all the repairs on our behalf. She was great, she kept us up to date with the repairs before, during, and after. She kept us up to date regarding our application to the deposit protection scheme! She got back monies from the old tenant’s bond to pay for all the damage they had caused. Again thank you!

Wayne · 10 February 2024

Agent replied · 11 June 2024

Hi Wayne, thanks so much for taking the time to write such a kind recommendation. We are so pleased that you are pleased with the service. I have made sure that Deana and the whole team have seen this. Sending best wishes to you and your family.

5/5

Google

I can’t thank Cardwells enough Rick and the team at Bolton absolutely did everything to make the whole process easy . Thank you 🙌 …

Jezz · 23 January 2026

Agent replied · 26 January 2026

Thank you Jezz, we really appreciate your kinds words and five star rating, cheers! It was our pleasure to be of service. Sending best wishes to you and your family

5/5

Google

They have been incredibly responsive, with a very quick turnaround on emails and any queries we’ve had. The whole process has been handled efficiently and professionally, making everything feel smooth and stress-free. We’re really looking forward to moving into our new property this week! 😁 …

Awralla · 11 August 2026

Agent replied · 11 October 2026

Thank you so much for your kind words and five star rating. It’s our pleasure to help. Sending you every good wish for your new home ❤️

5/5

Google

I've used Cardwells on a number of occasions now both to buy and sell properties and have always been provided with an excellent level of service throughout the process from the team. Will defintely use again !

D · 11 September 2026

Agent replied · 11 October 2026

Thank you so much for your business, we greatly appreciate it and can’t wait to be of service again when the time is right for you. Sending best wishes to you and your family ❤️

5/5

Google

For some unknown reason Cardwells Estate Agents Bolton came up on Google link, not the Cardwells at Bury, which this is for, so here is our review for the Bury Branch with apologies to Bolton. After a terrible three years with our old agents, we researched other agents, their reviews directly and indirectly, charges, services provided, and all other areas possible for Landlords. When a few were narrowed down, we asked direct questions, Cardwells - Bury, came out on top - without a doubt! Now we are in post handover, to-date Cardwells have proved diligent, friendly and so professional in all matters, a refreshing and reassuring delight to know, our tenants, and us as landlords are best served. Thank you Team Cardwells-Bury ( Lancs.), we now have peace of mind! Highly recommended!! Rev´d. P. Spillett.

Peter · 13 September 2023

Agent replied · 11 June 2024

Thank you Reverend Spillett so much for taking the time to kindly detail your experience. We are most grateful for your business and I have passed your kind words to all my colleagues in the lettings team who are most grateful. Sending you best wishes, Andrew C

5/5

Google

We couldn't thank cardwells enough,from start to finish the attention to detail was very professional,Andrew made a virtual tour of our house and he deserves a bafta nomination he was superb, Claire was a absolute diamond,she was always very calm and sorted any problems very promptly,in fact two other members of my family are using cardwells to sell their homes,I would definitely recommend them.

Steve · 3 August 2024

Agent replied · 24 August 2024

Thank you Mr Urmston. Though we won’t tell Andrew about this as he will start calling himself “Andy Attenborough” 😂🤣😂🤣 Seriously though, thank you for the business, it is our pleasure to be of service and we are most grateful for the work from your extended family, it means the world to us. Sending you every good wish.

5/5

Google

I just want to say a massive thanks to the team at cardwells, especially Deana who's definitely a credit to your company. From Andrew coming and doing the photos and videos to us completing on the sale, we have had an outstanding service. Always kept us in the loop as to what was happening and no question was ever to stupid to answer. If I was to sell again I will be coming here for sure. Thanks Andrew, Deana and team.

Aprilsarah · 10 June 2023

Agent replied · 11 June 2024

Thanks April :-) We really appreciate your kind words and are grateful for you business. Andrew C.

5/5

Google

I highly recommend Cardwells and the reason for that is their agent Dave. He was absolutely fabulous in the sale of my late grandmother's house in Chew Moor, Lostock. Not only was he thorough in his job but was always very professional and extremely friendly. We thank Dave so much for his efforts.

Andrew · 3 December 2024

Agent replied · 10 December 2024

Thank you Mr Latham, we think David is fabulous too! Thank you for sharing your kind testimonial. We will Make sure David sees this. Sending best wishes to you and your family

5/5

Google

Allyson is the best and has been so helpful. 5 star service ⭐️⭐️⭐️⭐️⭐️

Mollie · 14 February 2026

Agent replied · 14 April 2026

Thank you Mollie, we love Allyson too ❤️ sending best wishes to you and your family

5/5

Google

Cardwell Agents were transparent and helpful during the purchase process. They really showed that they were looking out for their client, going the extra mile to ensure that things outside the scope of work but important to their client were taken care of. This, for me, shows the human side of service management. Well done, guys!

Jeffrey · 10 October 2024

Agent replied · 24 October 2024

Thank you for your kind words Jeffrey, we really appreciate your five star review. We will make sure our colleagues see this, best wishes.

5/5

Google

Pam was amazing throughout, even when buyer pulled out. Got another within the same day. Definitely recommend Cardwells.

Natalie · 16 December 2025

Agent replied · 15 January 2026

Thank you for your kind words Natalie, we think Pam is amazing too ❤️ we really appreciate your kind words, reccomendation and five star review. Sending best wishes to you and your family. Hope you have a wonderful Christmas and New Year

5/5

Google

I highly rate the service and the friendliness you get from Cardwells Estate agent. Every member of staff at the Bolton office are genuinely helpful and accommodating. 5 stars all the way. Thank you for the past 2 years

Sandra · 11 July 2026

Agent replied · 11 October 2026

Thank you Sandra we really appreciate your business first and foremost. Your kind words and five star rating mean the world to us. We will make sure all our colleagues at the Bolton Office see this. Sending best wishes to you and your family

5/5

Google

Absolutely amazing! Very professional team who are so friendly and know their stuff - especially Deana, who kept us up to date with everything and kept things moving swiftly and efficiently throughout our sale. Nothing was ever too much trouble. 5 star service all the way through!

Ella · 15 January 2025

Agent replied · 22 January 2025

Thank you so much Ella. We will make sure Deana sees this. We really appreciate you taking the time to leave a five star review and such a superb recommendation. Sending best wishes to you and your family

5/5

Google

The whole process has been really simple and stress free, Cardwells really looked after the sale and helped choose a buyer that was in a good position to complete with no messing. I’ve mainly dealt with Pam and I must say that Pam is amazing, nothing is too much trouble and no question too silly to ask. Pam is a real asset to Cardwells. Thank you.

Emma · 21 March 2025

5/5

Google

Cardwells made the process of purchasing our first home an absolute delight. George was so approachable and insisted on assisting us with the process start to finish by keeping us informed at all times. 10/10 would recommend to use as an estate agency!

Tom · 3 November 2024

Agent replied · 10 November 2024

Thank you so much for your kind words, we are super proud of George, it’s great that you appreciate him just as much as we do. Thank you. Sending best wishes.

5/5

Google

We have used the services of Cardwells Bolton, a few times for both buying and selling houses. The service and friendliness of the team, has always been second to none. So we would not hesitate to recommend this agents, to all our family and friends.

Graham · 14 March 2026

Agent replied · 14 April 2026

Thank you Mr Roberts. We really appreciate your business, five star rating and kind words. Sending best wishes to you and your family.

5/5

Google

Cardwells have been the most helpful & easy to communicate with. They’ve taken the stress out of our move into our gorgeous new home. I cannot recommend enough.

Michael · 11 July 2026

Agent replied · 11 October 2026

Hi Michael congratulations on your gorgeous new home! Thank you so much for the five star rating, kind words and reccomendation. We really appreciate it. Sending best wishes to you and your family

5/5

Google

I had a great experience working with the team. They were genuinely helpful throughout the entire process and made everything feel much easier. Any issues that came up were dealt with quickly, and they were always there to guide me and keep things moving. Overall, a really supportive and professional service, highly recommended.

Karl · 11 December 2025

Agent replied · 11 October 2026

Thank you Karl. We really appreciate your kind words, recommendation and five star review. Thank you for your business. Sending best wishes to you and your family

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Questions about Cardwells Sales Lettings Management and Commercial Bolton

Has Cardwells Sales Lettings Management and Commercial won any awards?

Yes. Cardwells Sales Lettings Management and Commercial won Gold in The Trusted Agent 2026 awards.

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Tell us what you need and we'll put you in touch. Cardwells Sales Lettings Management and Commercial hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bolton.

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