Belvoir Bolton reviews

★★★★★ 5/5

Google

We recently purchased a house with Belvoir acting as the estate agents. Will and the team made it an easy and straightforward process even when other factors were dragging the deal on. We will definitely be using Belvoir in the future!

Jon · 1 January 2024

★★★★★ 5/5

Google

Easy proccess and very helpful staff. Paperwork was done efficiently and are always available for help. Especially Jaime, great customer service, 10/10 would recommend.

Irs · 10 October 2024

★★★★★ 5/5

Google

Jaime and Will were great. Very happy with the move and thanks for making it nice and smooth. Would recommend to anyone.

Gavin · 7 November 2024

★★★★★ 5/5

Google

Belvoir always offer excellent service. And many thanks to Jaime in particular who has been so helpful recently managing our new tenancies

Yasmin · 10 October 2024

★★★★★ 5/5

Google

Thank you to Jaime for being very helpful. Nothing was too much trouble, she was friendly and professional.

Emma · 6 December 2024

★★★★★ 5/5

Google

Jaime was extremely helpful, she helped with all my queries and I will definitely return. Thank you !

Nina · 6 December 2024

★★★★★ 5/5

Google

Great estate agent. Very professional and friendly staff. I recommend them if you're looking to rent or buy property in Bolton.

Gordon · 10 October 2024

★★★★★ 5/5

Google

From the start to finish of selling our family home, could not recommend Charlie and the team enough, very professional,

Tom · 10 October 2024

★★★★★ 5/5

Google

Big shout out to Jamie and Will for making my relocation a very wonderful experience. You guys were lovely.

Ebuka · 10 October 2024

★★★★★ 5/5

Google

Jaime at Belvoir did her best, under difficult circumstances & a very short time frame, when I desperately needed to rent somewhere. She's friendly, professional & very knowledgeable when it comes to renting. I will always go to Belvoir if I ever have to move again. 5 stars from me.

LISA · 6 December 2024

★★★★★ 5/5

Google

I have rented a property from belvoir in the past without any problems. I recently have been enquiring about information regarding letting out my current property. The staff have been extremely helpful and knowledgeable in explaining the process and what services they provide for letting out a property.

Andy · 6 December 2024

★★★★★ 1/5

Google

My experience with Belvoir ultimately has been extremely disappointing and costly. I employed Belvoir as letting agents in 2016.At this time I had been visited by the effective “face” of the franchise, Mike Stuttard. He came over as professional and generally nice. He is the side of Belvior that goes out and "gets the business" Roger Basnett is the office man that manages the lettings. When tenants of my brother’s vacated his property he became frustrated with Roger’s apparent lack of efficacy or absence of base agent skills and asked me to assist.I should have taken this lack of interest as a warning. A short time later Roger informed me that my tenants were giving notice. At this time I asked him to cause someone to visit the property and check the condition prior to them leaving. Roger agreed to this and arranged re letting the premises out.In the meantime,unbeknown to me, Roger provided a reference to the tenants without checking the condition of the property or making any enquiries as to anti social complaints When the tenants left the property the premises were checked over and found to be extremely filthy. All the carpets were beyond cleaning, walls were filthy with food and liquid stains, built in furniture damaged and boiler leaking water and broken. Roger e-mailed the photos of the state of the property to me abroad and stated an intention to get the relevant trades in to give estimates to repair-This never happened. Of great concern was the fact that the last months rent had not been paid and only eventually chased up late “due to the computer”-This is an excuse Roger likes! This fact was not conveyed in relation to the reference provided a short time earlier and the reference was allowed to stand when it’s retraction would have been appropriate in the circumstances. On my return I visited the property and was even more shocked seeing the state in person. I advised Roger I wished the deposit to be entirely to cover the dilapidations. This was agreed and stated to be fully understood by Roger but he actually did exactly the opposite and claimed for rent arrears (this was intended to be pursued in the small claims court). Later Roger stated that he couldn’t remember any such requirement and inferred I was lying. This was despite the fact that the tenants even agreed the rent arrears shouldn’t come out of the deposit.I fully believe that Roger did this in order to charge the management fee for the rent. When I challenged him on this,he defended his position denying the refund. The business relationship ended when Roger inferred I was lying and a complaint was later made to Mike. It is pertinent to note that Roger does not deny the conversation, merely that he can’t remember it. I personally believe Mike could have dealt with the complaint more efficiently and critically however two amounts of monies were eventually refunded despite Roger’s opinion to the contrary. I do not in any way blame Belvoir Bolton for the state the tenants left the property however the total absence of effective management by Roger, coupled with the reference provided, in my opinion gave the tenant no incentive to remedy the damages prior to vacating. A rationale that the tenant may have stayed in the property longer, accruing more debts was proffered however I do believe that this shows a negligent attitude that merely results in the probability that the next unfortunate landlord suffers similarly. If the tenants had vacated owing money and left the property in the same condition as when initially rented I presume that Roger’s indifference and lack of competence would not have surfaced. All in all when the renting went wrong Belvoir were useless and uninterested. Roger has demonstrated to myself that he is untrustworthy. He uses "the computer" excuse regularly and is negligent with a poor level of customer service. He appears to be proficient in charging for items that are not appropriate or warranted. I personally would recommend that anybody dealing with Roger should always be in a position to prove the contents of the conversation.

Kinkan · 2 January 2020

★★★★★ 5/5

Google

Recently sold my house with belviour. Found charlie very helpful, even did showings after working hours. i was really happy with the service i received.

Jordanna · 19 August 2025

★★★★★ 5/5

Google

Agent was so polite and nice. I recommend this Belvoir to anyone looking for accommodations

Amao · 1 January 2024

★★★★★ 5/5

Google

Belvoir have made my introduction to letting, the most unbelievable experience. I had contacted a few agencies in regard to letting a property. I was let down by others in terms of not showing up on time, not knowing the details of the property i was viewing or came across as though this was just a transaction. Belvoir treated me like a VIP customer from the start, very professional, polite, charming and dedicated in finding me and my family a property to meet our needs. The detail they go through, the updates they provide along the way, their honesty and commitment are second to none. From calling, meeting, seeing the Belvoir team, they make you feel like nothing is too much trouble for them, an absolutely fantastic experience from to completion. Thank you Belvoir and a special mention to Sarah, Mike, Alison, a truly excellent team...

Wes · 2 January 2018

★★★★★ 5/5

Google

We recently sold our property by Belvoir, they were efficient, clear, and extremely helpful, the staff are delightful to deal with and kept us fully informed during the process. Would not hesitate to use them in the future. Wish them all the best for the future

John · 10 October 2024

★★★★★ 1/5

allAgents

We rented a property from

We rented a property from Belvoir Bolton, Blackhorse Apartments. When we moved in the apartment was filthy, lights not working and In general needed cleaners. We reported all of this. The modern sofa which was in there was snapped underneath and was replaced with an old two seater which was filthy and wouldn't fit well in a bedsit!. They failed to reply to emails and left me to have repairs done myself. Upon moving out they are now trying to charge us for damage and items that haven't been cleaned, the apartment is in a far better state than when we moved in. I would avoid this agency at all costs, they are not fit to run a letting agency and can not be trusted!

Craig · 8 September 2014

★★★★★ 1/5

Google

No follow up after a viewing

MsP · 10 January 2026

★★★★★ 1/5

allAgents

"When we moved in to the..."

When we moved in to the property the house was a disgrace the previous tenant left dirty pots all over and dirty underwear which we had to clean. The previous tenant also left a wooden double bed and wardrobes which the letting agency, Belvoir advised that the landlord wanted us to keep. The bed became old and we purchased a new bed, we contacted Belvoir who advised that we were able to bin the bed which we did. Throughout the tenancy we had problems with the hot water, this kept going hot and cold. We rang Belvoir who kept giving false promises. In the end they only fixed the problem because I threatened to stop my payments. The shower was full of mould because there was no ventilation (not what you expect when your paying £525) When leaving the property we did a good clean of the whole house. When we first spoke to Roger he said that the house was clean however on further contact we were told that the house wasn't left in an satisfactory state and not how it was when we had moved in and that the bed was not there, I didn't know that leaving dirty pots and unclean underwear around the house was classed as clean. They took £150 out of our bond for a bed that they didn't buy. They promised to forward post on to our new address which they didn't do this has lead to us getting a final bill (which they have decided to send on to us) this has now affected our credit rating all for a small amount of money which we could have paid straight off . They would never ring back when they promised which resulted in me having to keep ringing PLEASE STAY CLEAR OF THIS DESPICABLE EXCUSE FOR AN ESTATE AGENCY

Emma · 7 January 2013

★★★★★ 5/5

Google

Belvoir had been managing a property of mine as letting agents, When I wished to exit the rental business they marketed and sold the property quickly and inexpensively even though the housing market had cooled down due to the interest rate hike.

Piers · 10 October 2024

★★★★★ 5/5

Google

I've rented 3 properties while with Belvoir over a period of 6 years. They made so easy and nothing too much trouble. They new what they were about and couldn't have been more friendly. 5 star!! Jeff Smith...

Linda · 7 November 2024

★★★★★ 5/5

Google

Waoooo wonderful people… they made everything so easy for me. I never knew getting a house would have been so so easy like this in the UK. Thanks a lot to Madam Jan and the other team.

Emmnanuel · 10 October 2024

★★★★★ 5/5

Google

What a well professional friendly team, always working to meet your expectations from first contact with Jaime and everyone works in Belvoir, highly standard professionals . Highly recommend Belvoir to every tenant 😊😊 …

Ahmed · 30 October 2024

★★★★★ 5/5

Google

Belvoir Bolton have acted on my behalf for many years now. They take all the hassle of renting a property away from me - dealing with any work required at the property efficiently, collecting rent in a timely manner and carrying out thorough research when a new tenant is needed. All staff are polite , helpful and friendly and I would have no hesitation in recommending them.

Sarah · 2 January 2018