Belvoir Bolton reviews

★★★★★ 5/5

Google

Thanks to Belvoir Bolton Lettings , I and my spouse found a home that we absolutely love, and I couldn't be more grateful for their hard work and dedication. I highly recommend Belvoir Bolton Lettings to anyone in need of a reliable, knowledgeable, and professional housing agent!

Ibukun · 2 April 2025

★★★★★ 5/5

Google

Absolutely fantastic service, Charlotte was supportive and efficient and did everything she could to get us in our new home for Christmas. Charlotte worked with my solicitors and MAB making things so much easier and less stressful. We cannot recommend Belvoir Bolton enough. Thank you so much

K · 4 February 2025

★★★★★ 5/5

Google

The service they render to us as a client are exceptional. They make sure we are extremely comfortable in our home. I will recommend Belvior to anyone that need house either to rent or lease or want your property to be managed ,they are your right plug and they will surely delivered.

Olabisi · 30 October 2024

★★★★★ 5/5

Google

Great letting agents. Very customer focused and down to earth. They dealt with my end of tenancy quickly and smoothly and more importantly with understanding and compassion. Will is a lovely young man and a pleasure to deal with. Would not hesitate in recommending them in future

Lynne · 6 December 2024

★★★★★ 5/5

Google

Purchased our new house through Belvoir in Bromley Cross, and they also introduced the people who eventually bought our house. Always helpful, friendly, and supportive, the team went above and beyond what we would have expected, being proactive in making sure our chain completed successfully despite some unexpected challenges along the way. Communication throughout was exemplary. Highly recommended.

David · 9 December 2025

★★★★★ 5/5

Google

We used Belvoir to move into a rental property. The transition was made easy from beginning to end. Jaime was particularly helpful during the process. She dealt with all our questions and concerns and helped us move promptly. Would definitely recommend. Thank you!

Shereen · 7 November 2024

★★★★★ 5/5

Google

Fantastic team, they have been managing my property for 3 years and they are very professional. They have just filled our property with only one day empty. Thank you. I would recommend Belvoir Bolton. To any landlord needing a management company.

Karen · 29 November 2024

★★★★★ 5/5

Google

Belvoir managed our rental property for five years until we decided to sell it. Their service and professionalism were excellent and I would not hesitate to recommend them to potential landlords. Special thanks to Roger for all your help and support over the years.

Dobbins · 10 October 2024

★★★★★ 5/5

Google

Great service throughout my house purchase - professional, responsive, and easy to deal with. Charlotte in particular was excellent. She kept everything moving smoothly and made the whole process feel straightforward. Would happily recommend.

Nahiem · 10 May 2026

★★★★★ 5/5

Google

We have used Belvoir Bolton to move into a rental property, their service has been first class and Jaime in particular has been very helpful, professional and made the whole process smooth and stress free.

Kate · 7 November 2024

★★★★★ 5/5

Google

Belvoir have been nothing but fantastic with us throughout despite the issues we’ve had. Really lovely team who are incredibly patient, understanding, and kind. Couldn’t have asked for better estate agents. Thanks guys !!

J · 10 April 2026

★★★★★ 5/5

Google

Belvoir Bolton are the best letting agents that I have dealt with in 18 years of renting. Jaime is very friendly and helpful, and the whole team are knowledgeable, down to earth and very professional. I would highly recommend them if you are looking to rent, buy or let out property.

D · 1 January 2024

★★★★★ 5/5

Google

Have been with Belvoir Bolton since 2007, Roger and the staff have been an amazing team since inception, cannot recommend them highly enough - always professional, humble and a great management agent.

Lador · 29 November 2024

★★★★★ 5/5

Google

This has been a very satisfying transaction. It went extremely smoothly. Communication was of the highest order. Special mention has to go to Will and Charlotte who worked in tandem to ensure consideration was given to the sale of our mum's house. Having to deal with 3 of us at times, all of whom didn't live locally, could have made for difficulties. This didn't happen, they worked tirelessly and professionally in every aspect of the transaction. A big hearty thank you from us all and we thoroughly recommend Belvoir and Will and Charlotte to you.

Tony · 7 November 2024

★★★★★ 1/5

Google

I rented my house out with the Bolton branch to 2 tenants who were living there with a child, for a 12 month contract, which specified that no pets be allowed in the property. I provided 4 months’ notice for the end of the lease and, it became apparent, closer to the date, that the tenants were struggling to find a place to move to as they were purchasing a house and had not planned accordingly to account for any delays. We had to keep chasing the agency for an update about what was happening and, by this stage, it was too late to extend our contract where we were currently staying or to find another place to stay. The agent we were dealing with in particular, Roger (somehow the director of the office), was always out of the office and would either take a very long time to respond by email/calling or would ignore. When he would eventually respond, he was unable to offer any updates and there was absolutely no urgency in chasing the matter or communicating what was happening to us. He kept asking us whether we could extend our contract, which was not possible, probably as he was too lazy to do his job and also so he could potentially try to get a couple of months’ extra commission. When it did get to the stage of my partner and I having nowhere to live, despite providing 4 months’ notice, and having to look into pursuing a legal eviction, he also had no knowledge of how to proceed and said this would just be something that we had to sort ourselves, with no guidance on the matter. In the end, we spoke directly with the tenant, who was also difficult to get hold of, as we did not trust that Roger was actually following up with them on his end. We spent the entirety of the past month and a half chasing the agency and the tenant for an update, and were prepared to go ahead with legal proceedings on the end date of the tenancy. Fortunately, the tenant managed to secure a new place a couple of days after the end of the tenancy. However, the whole process was incredibly frustrating and upsetting, being so difficult to get an answer from the agency or any advice. My partner and I would not have had anywhere to move and were uncertain of how to even plan our future, plus had to spend a lot of time chasing the office when we both work full-time and have other commitments. The agent would also say one thing on the phone and then contradict himself later in an email. Even the day of the move out, he had promised that he would be at the property in the morning to complete the check-out and return the keys by midday but did not contact myself or my partner on the day to keep us updated. My partner rang the office and he said he didn’t know what was happening, which made absolutely no sense. After a great deal of chasing, we managed to pin it down to 3pm. My partner and I work full-time and yet we had to keep chasing. Roger seemed to think we should just be at the mercy of his disorganised schedule (if one actually even exists). We kept having to chase right up until the end when it should have been a simple, transparent process. He had no sense of caring about his role, or even basic competency and communication skills, when supposedly acting as an agent on my behalf. I have now also discovered that, from several neighbours to the property, that the terms of the contract were actually violated and there were 8 residents living there, along with a dog. This would have been picked up on, had the inspection checks been carried out correctly. I was sent a monthly inspection check by the agency and yet it’s become evident that they did absolutely nothing - not even the bare minimum - to warrant their commission on the property. Furthermore, we were assured by the agent that the tenant would pay for the days extended beyond the contract end date and we have had to chase this yet again, with no update received. If you want a lot of unnecessary hassle and stress, negligence, a complete lack of communication and competency, and a breach of contract, then use Belvoir. If I could give zero or even minus stars, I would!

Sasha · 1 January 2024

★★★★★ 5/5

allAgents

Tenant

As a former director of British airways group and now CEO of a stock market global Chinese group I am a perfectionists. Recently I was looking for properties for my daughter and after meeting a few agents found a couple we liked,but Sarah sold us,first we loved the property but equally Sarah's proffesianlism,dedication to the company,care and aftercare were outstanding.I would employ Sarah without a moments hesitation sadly she is dedicated to her Job and belvoir,I don't often write reviews but in this very isolated case I wanted too Sarah was simply outstanding may I also add mike the director of belvoir was a delight to work with and I could not recommend belvoir highly enough,our company have 20 Million members globally many Chinese and re locating tomthe Uk I would recommend belvoir based on my experience very highly

Mark · 30 October 2018

★★★★★ 5/5

Google

I have never experienced such wonderful and outstanding customer service from any service provider. The team at Belvoir, Mike, Ian, Sarah and Alison couldn't have accommodated my husband and I anymore and went above and beyond to make what was a very difficult and stressful time in our lives, tremendously easier. They took us under their wing and guided us completely through the process from beginning to end. No question was left unanswered and nothing was too much trouble. What was really special? Everyone was so pleasant, cheerful and sincere, so therefore trustworthy. They found us the perfect property in a very limited time and I can't thank them enough. I would definitely recommend the services at Belvoir - Bolton, they are absolutely brilliant.....

TTR · 2 January 2018

★★★★★ 5/5

Google

I’ve had some bad experiences in the past but I can say that the past year or so that I have rented a property with Belvoir Bolton I have never had a problem with their service - actually quite the opposite! My home is rented and completely managed by Belvoir so any issues or queries go through them and they liase with my landlord. Any time I have had any issues they have been dealt with promptly and they have put every effort into solving them. Alison and Roger in particular were very helpful with a recent issue I had and went above and beyond to ensure that the issue was dealt with. They were so polite and helpful and they ensured my emails and phone calls were answered. They really cared about the issues I had and put so much effort into resolving them. Sarah at Belvoir was also amazing in the initial stages of renting the property, she made every effort to help us and went out of her way on multiple occasions so that we could view the property around work at a time that worked for me. All in all, Belvoir Bolton is the best letting agents I’ve dealt with and I couldn’t recommend them enough!

Rebecca · 2 January 2018

★★★★★ 5/5

Google

I rent a property through Belvoir. The service I receive from them is second to none. The whole team are professional and extremely helpful. My property has just been empty for a short while before the new tenant moved in simply because some work needed to be carried out. Belvoir organised all of the work that was required which saved me a lot of time and effort. I would not hesitate in recommending Belvoir to any landlord.

Jackie · 10 October 2024

★★★★★ 5/5

Google

Charlie & Will were absolutely outstanding, they were really supportive throughout the whole process & constantly provided regular updates which made the process seamless! 🥳😊 …

Ell · 7 November 2024

★★★★★ 5/5

Google

We’ve been with Belvoir for a few years now and without question this last 12 months has been the best. Jenna has been been a saviour on more than one occasion and helped us keep our house safe and our tenants happy.

Richard · 1 January 2024

★★★★★ 1/5

allAgents

Terrible experience - avoid

I rented my house out with the Bolton branch to 2 tenants who were living there with a child, for a 12 month contract, which specified that no pets be allowed in the property. I provided 4 months’ notice for the end of the lease and, it became apparent, closer to the date, that the tenants were struggling to find a place to move to as they were purchasing a house and had not planned accordingly to account for any delays. We had to keep chasing the agency for an update about what was happening and, by this stage, it was too late to extend our contract where we were currently staying or to find another place to stay. The agent we were dealing with in particular, Roger (somehow the director of the office), was always out of the office and would either take a very long time to respond by email/calling or would ignore. When he would eventually respond, he was unable to offer any updates and there was absolutely no urgency in chasing the matter or communicating what was happening to us. He kept asking us whether we could extend our contract, which was not possible, probably as he was too lazy to do his job and also so he could potentially try to get a couple of months’ extra commission. When it did get to the stage of my partner and I having nowhere to live, despite providing 4 months’ notice, and having to look into pursuing a legal eviction, he also had no knowledge of how to proceed and said this would just be something that we had to sort ourselves, with no guidance on the matter. In the end, we spoke directly with the tenant, who was also difficult to get hold of, as we did not trust that Roger was actually following up with them on his end. We spent the entirety of the past month and a half chasing the agency and the tenant for an update, and were prepared to go ahead with legal proceedings on the end date of the tenancy. Fortunately, the tenant managed to secure a new place a couple of days after the end of the tenancy. However, the whole process was incredibly frustrating and upsetting, being so difficult to get an answer from the agency or any advice. My partner and I would not have had anywhere to move and were uncertain of how to even plan our future, plus had to spend a lot of time chasing the office when we both work full-time and have other commitments. The agent would also say one thing on the phone and then contradict himself later in an email. Even the day of the move out, he had promised that he would be at the property in the morning to complete the check-out and return the keys by midday but did not contact myself or my partner on the day to keep us updated. My partner rang the office and he said he didn’t know what was happening, which made absolutely no sense. After a great deal of chasing, we managed to pin it down to 3pm. My partner and I work full-time and yet we had to keep chasing. Roger seemed to think we should just be at the mercy of his disorganised schedule (if one actually even exists). We kept having to chase right up until the end when it should have been a simple, transparent process. He had no sense of caring about his role, or even basic competency and communication skills, when supposedly acting as an agent on my behalf. I have now also discovered that, from several neighbours to the property, that the terms of the contract were actually violated and there were 8 residents living there, along with a dog. This would have been picked up on, had the inspection checks been carried out correctly. I was sent a monthly inspection check by the agency and yet it’s become evident that they did absolutely nothing - not even the bare minimum - to warrant their commission on the property. Furthermore, we were assured by the agent that the tenant would pay for the days extended beyond the contract end date and we have had to chase this yet again, with no update received. If you want a lot of unnecessary hassle and stress, a negligent agency that does not work in your best interests, a complete lack of communication and competency, and a breach of contract, then go ahead and use Belvoir. If I could give zero or even minus stars, I would! Avoid at all costs.

Sasha · 27 July 2023

★★★★★ 1/5

allAgents

"Terrible experience - avoid..."

I rented my house out with the Bolton branch to 2 tenants who were living there with a child, for a 12 month contract, which specified that no pets be allowed in the property. I provided 4 months’ notice for the end of the lease and, it became apparent, closer to the date, that the tenants were struggling to find a place to move to as they were purchasing a house and had not planned accordingly to account for any delays. We had to keep chasing the agency for an update about what was happening and, by this stage, it was too late to extend our contract where we were currently staying or to find another place to stay. The agent we were dealing with in particular, Roger (somehow the director of the office), was always out of the office and would either take a very long time to respond by email/calling or would ignore. When he would eventually respond, he was unable to offer any updates and there was absolutely no urgency in chasing the matter or communicating what was happening to us. He kept asking us whether we could extend our contract, which was not possible, probably as he was too lazy to do his job and also so he could potentially try to get a couple of months’ extra commission. When it did get to the stage of my partner and I having nowhere to live, despite providing 4 months’ notice, and having to look into pursuing a legal eviction, he also had no knowledge of how to proceed and said this would just be something that we had to sort ourselves, with no guidance on the matter. In the end, we spoke directly with the tenant, who was also difficult to get hold of, as we did not trust that Roger was actually following up with them on his end. We spent the entirety of the past month and a half chasing the agency and the tenant for an update, and were prepared to go ahead with legal proceedings on the end date of the tenancy. Fortunately, the tenant managed to secure a new place a couple of days after the end of the tenancy. However, the whole process was incredibly frustrating and upsetting, being so difficult to get an answer from the agency or any advice. My partner and I would not have had anywhere to move and were uncertain of how to even plan our future, plus had to spend a lot of time chasing the office when we both work full-time and have other commitments. The agent would also say one thing on the phone and then contradict himself later in an email. Even the day of the move out, he had promised that he would be at the property in the morning to complete the check-out and return the keys by midday but did not contact myself or my partner on the day to keep us updated. My partner rang the office and he said he didn’t know what was happening, which made absolutely no sense. After a great deal of chasing, we managed to pin it down to 3pm. My partner and I work full-time and yet we had to keep chasing. Roger seemed to think we should just be at the mercy of his disorganised schedule (if one actually even exists). We kept having to chase right up until the end when it should have been a simple, transparent process. He had no sense of caring about his role, or even basic competency and communication skills, when supposedly acting as an agent on my behalf. I have now also discovered that, from several neighbours to the property, that the terms of the contract were actually violated and there were 8 residents living there, along with a dog. This would have been picked up on, had the inspection checks been carried out correctly. I was sent a monthly inspection check by the agency and yet it’s become evident that they did absolutely nothing - not even the bare minimum - to warrant their commission on the property. Furthermore, we were assured by the agent that the tenant would pay for the days extended beyond the contract end date and we have had to chase this yet again, with no update received. If you want a lot of unnecessary hassle and stress, a negligent agency that does not work in your best interests, a complete lack of communication and competency, and a breach of contract, then go ahead and use Belvoir. If I could give zero or even minus stars, I would! Avoid at all costs.

Sasha · 27 July 2023

★★★★★ 5/5

Google

I wanted to take a moment to share my experience with William & Charlotte at Belvoir, the estate agents who recently sold my house. I cannot speak highly enough of their professionalism, expertise, and commitment to ensuring a smooth and successful sale. From the very beginning, they were attentive and responsive to my needs. They took the time to understand my unique situation and provided valuable guidance and support throughout the entire process. Their knowledge of the local market was exceptional, and they were able to provide me with accurate and up-to-date information that helped me make informed decisions. Throughout the sale process, the estate agent was always available to answer my questions and address any concerns that I had. They were proactive in their communication, keeping me informed of any developments and ensuring that everything was on track for a successful sale. In the end, I was extremely pleased with the outcome of the sale. The estate agent worked tirelessly to secure a fair price for my property, and they were able to negotiate effectively on my behalf. I truly believe that their expertise and dedication were instrumental in achieving such a positive result. Overall, I would highly recommend Belvoir to anyone looking to buy or sell property in the area. Their professionalism, knowledge, and commitment to their clients are truly exceptional, and I am grateful for the outstanding service that they provided. Thank you for taking the time to read my review, and please do not hesitate to contact me if you have any further questions or would like to discuss my experience in more detail.

Abbi · 4 July 2024