Trusted Agent profile · Bognor Regis
★★★★★
205 reviews across 1 platform
19a High Street, Bognor Regis, PO21 1RW
Your Move's office in Bognor Regis, at 19a High Street, is rated 4.6 out of 5 across 205 reviews on 1 platform, including 205 Google reviews rated 4.6.
Every review we hold for the Bognor Regis office, from every platform, shown as written. First names only.
5/5
GoogleAinhoa has been brilliant throughout my search for a property, informative and really takes on board exactly what I am looking for. Always happy to help, nothing is too much trouble and makes the process enjoyable as I trust I am In very experienced and good hands. Thank you Natalie
1/5
GoogleI cannot recommend Your Move in Bognor Regis. I mistakenly signed a 20 week contract with them, from which they would not release me, although they were not finding any suitable buyers for my property. They did not point out major selling points during viewings, and they "encouraged" me to accept considerably lower offers than the asking price, although they had valued my property and said they expected it to sell easily. I felt they just wanted me to accept any price so that they would get their fee. I have reluctantly given them 1 star, which is for turning up on time for viewings. Thank goodness my contract has now ended but I have wasted 20 weeks of my life, and am no nearer to moving. I am aware that the property market has changed this year due to the financial situation and rising interest rates, but I had no confidence that Your Move were acting in my best interests. I am extremely disappointed.
Dear Lyn, Many thanks for taking the time to leave us a review. Im sorry if you feel the service was not up to the level you were hoping. We are just as disappointed as yourself in not being able to obtain a buyer for you. The contract term was pointed out to you on the date you signed to let us market your home, and you would have had a opportunity to cancel this under the cooling off period. We did obtain multiple viewings which did lead to offers on your home. Its unfortunate that the offers sadly were not at the figure you had hoped for . We would never force you to accept a offer you are not happy with, however we will always point out what the local market is doing in order that we can give you a true reflection of how your home is performing against other properties in the area. I want to thank you for allowing us to try and help you sell and I sincerely wish you all the best for the future in selling
1/5
GoogleI was served a no fault eviction two week before Christmas, the papers for which did not arrive till well after due to postal strikes which left only a few weeks for me to find somewhere new to live. I found it impossible to get into contact with them to discuss this, even after calling multiple times and receiving promises of a call back soon. Nobody bothered to call to confirm whether I had even received the papers in the first place. When I did eventually get through to someone, I got little support or explanation as to why I was suddenly getting kicked out after a tenancy of almost 3 years and no suggestion of any other suitable accommodation they may have available to rent, just a half-hearted confirmation with no interest in any further discussion. It very much feels like they are on the side of the landlord and not here to assist the tenant; it took me (and subsequently the landlord) multiple calls to even get somebody to draft a final rent bill for the last couple of weeks (which was the first time I ever paid my rent late). I understand that an agency has no bearing on whether or not the landlord decides to sell, but they ought to do much more to support a tenant facing eviction, even if it is just to help look for somewhere else to rent or calling about the notice, rather than relying on the Postal Service- otherwise, is there much point in an agency in the first place?
Dear Julia - Thank you for the feedback and bringing this to our attention. I understand this has been dealt with via our lettings team
5/5
GoogleWe bought a house through Your Move, so we can't comment on how they are from a selling perspective but from the Purchasing side we've been really impressed. Ainhoa, who was the estate agent we worked with, was very quick to follow up information, she's excellent at getting things done and wrangling everyone towards the finish line. We've also been really impressed with the after care and how she's followed up on items even though the sale has gone through. We'd happily buy through Your Move again.
Hi Rosie - Thank you for giving the team here a positive review. We all really hope you enjoy your new home and the seafront!
5/5
GoogleOur thanks go to the manager Mr Steve Sherlock and all the team at Your Move Estate Agents in Bognor Regis. I have to say that the team were brilliant and went out of their way to help and reassure my wife and I throughout the sale of our property. We were in good hands and I will always be more than happy to recommend this excellent team. I have to add that they were always ready and willing to assist us with our sale. With thanks and best wishes to all. Mr and Mrs M R Tunmore
Dear Mr & Mrs Tunmore , Many thanks for the kind review. It was a pleasure to have helped you both and we hope you are happy in your new home!
5/5
GoogleAs a first time renter Sophie and Jamie made me feel so at eases with it all. I can’t thank them enough with it. I would recommend your move to anyone. I just want to say thank you for all your helpPositiveQuality, Professionalism
Dear Chloe. Many thanks for your kind review. It means a lot to us. I will pass your comments to Sophie and Jamie
5/5
GoogleI highly recommend this estate agency. We had Callum, who was fantastic, extremely helpful, and very well-organised during our house sale process.
Thank you so much for your kind words, it was an absolute pleasure dealing with your sale!
4/5
GoogleWas recommended to Your Move after trying various Estate Agents and they didnt dissappoint Ainhoa was remarkable and very helpful and never failed with the 1001 questions …
5/5
GoogleThe staff at Your Move Estate Agents , Bognor Regis were very professional with the sale of my property. Steve is always polite and has been helpful with his advice.
Dear Kirsten. Many thanks for your very kind review. It means a lot to us. Im so pleased we were able to sell your home for you .
5/5
GoogleI used Your Move in Bognor Regis for the sale of my property, which when eventually put on the market sold very quickly. Steve and Sue kept me informed and helped with speedy finalisation of the sale which the buyers needed.PositiveProfessionalism
Dear Wendy - Many thanks for the kind review. It really means a lot to our team. Im very pleased we were able to get you a buyer for your home and it went through to a speedy completion
5/5
GoogleThese guys are great! Had many experiences with estate agents before where they don't bother to help or get back to you! Steve Sherlock has been an absolute gem! He has helped us find our prefect home , nothing was ever too much trouble, they are all very friendly In the store but Steve went over and above! When it comes to selling our home in the future we will definitely use your move! Excellent all round service!PositiveResponsiveness, Quality, Professionalism
4/5
GoogleVery friendly staff. Knowledgeable about the area the bungalow was in. Kept me updated with viewings arranged and the outcome. Useful app to track interest. As I’m a fair way away advised me on state of the property and suggested ways to …
Dear Sheila - Thank you for your review. It really means a lot to us.
5/5
GoogleAinhoa is Amazing!!! She was so helpful! Steve was also very nice when she was away. I am very Happy with the service recieved.
Dear Eva - Many thanks for your wonderful comments. It really means a lot to us.
5/5
GoogleVery friendly team. They all made us feel welcome and went above and beyond to help us get the right family home in the perfect location. Didn’t feel stressed with the paper work side of things as they helped us and always kept us up to date. If we was ever to move again I would definitely recommend Yourmove Bognor branch.
5/5
GoogleAinhoa was very helpful, always getting back to me quickly and making me aware of new properties which were coming to the market. She was knowledgeable about the properties I was seeing and able to answer all my questions.PositiveResponsiveness, Professionalism
Dear Danielle, Many thanks for the kind review. We will forward your praise to Ainhoa. Im so pleased she was able to help you.
5/5
GoogleA really big thank you for letting team especially Sophie and Jamie! All letting team are so helpful and such a lovely people's. Very responsible, quick and if any problem they are there to help. Many thanks!!
Many thanks for your kind review of our team. It really means a lot to us. I will pass your comments onto Jamie and Sophie
5/5
GoogleI just want to thank Katie Guy for being professional, friendly and for making me feel at ease whilst showing the property in Felpham Road. She is a credit to Your Move Bognor Regis!
Dear Grace. Many thanks for the kind review. I will pass your praise onto Katie in the office. Im very pleased she was able to assist you.
5/5
GoogleFantastic service from start to finish with the sale of my property . Best valuation and found me a buyer within days the whole team were great especially Steve and Sue . I would recommend them to anyone , different class.PositiveProfessionalism
Many thanks for the kind review Joanna, it was a real pleasure working with you. Im so pleased we were able to sell your property quickly!.
5/5
GoogleTo whome it may concern. I have been dealing with Your Move in Bognor Regis for a number of years. I have 2 one bed flats in Bognor that I rent out. Most of my BTL properties are in Littlehampton. However, although Bognor is some distance away, and there are 4 Lettings g agents in Littlehampton, they nothing compared with a young lady called Darci who rents my properties. Darci at Your Move rents them all much sooner, and is helping me with advice on the new legislation as Darci is always well ahead of the latest requirements. I admire Darci and her work at Your Move. As they are always coping with constant changes with legislations, government, tennat fees are not being charged to prospective tenants, change to universal credit etc. These things cause a multiple landlord like myself much worry, but having a agent as great as Darci gives me great reassurance and a splendid service Yours sincerely, Vilma Edmonds
5/5
GoogleSelling a property can be exceedingly stressful but much of the stress was relieved for me by Your Move's Bognor Regis Steve and his team who, I felt, were working with me and for me in guiding and advising me throughout the whole process and in being pro-active in following up with both of the legal representatives to promote them to deliver their services. Although I did not take up the financial options explained to me by Keith, the comprehensive clearly presented information placed me in a good position to make important decisions. Thank you to all the team.
5/5
GoogleIt was an emotional time in selling my Mothers property but as soon as Steve walked through the door my gut instinct knew Your Move would be the Agent to go with. He totally understood how difficult it was for me. He always kept me informed on the progress of the sale and was able to give me guidance throughout the sale. As far as I’m concerned if you are buying or selling Your Move is the one to choose. Thank you to Steve and Your Move
5/5
GoogleMe and my girlfriend brought our first home through your move Bognor Regis and it couldn’t have gone any better it was absolutely brilliant! We worked with a lady called katie who was amazing, she always replied to all our emails within 30 minutes at the latest and she always seemed to go that extra mile to help us. Katie made the process a lot less stressful for us. The list of how helpful she was could go on and on so I would fully recommend using this estate agents if you are looking for a stress free move or sale.
5/5
GoogleI have been so pleased with the team at Bognor Regis. From start to finish. They marketed and sold my house within 6 weeks. I have alway used Your move for all my house sale. They are fantastic. Steve made me feel very relaxed when putting the property on the market and Katie busted a gut to get everything done for us. Couldn't fault this team if great professional people. Happy is an understatement. Thank you to all the team at this office.
5/5
GoogleGreat service from Steve and the team. Not easy with the problems around EWS1 but they worked very hard and we got there with their help and knowledge. I wouldn't go anywhere else.
Dear Philip. Many thanks for your kind review. It means a lot to us. Yes it was certainly a trying transaction but I am glad we managed to get you moved in.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Your Move's Bognor Regis office has 205 reviews across 1 platform: 205 on Google.
Your Move Bognor Regis is rated 4.6 out of 5 across all 205 reviews, and 4.6 out of 5 on Google from 205 reviews.
Your Move Bognor Regis, 19a High Street, Bognor Regis, PO21 1RW.
