King & Chasemore Bognor Regis Sales reviews

★★★★★ 1/5

Google

Normally I review only very disappointing experiences and unfortunately, I found this, being one of those. So, couple of weeks ago I called this agency as I was interested in a flat in Bognor Regis and I wanted to know more and possibly see it.. Not even the time for any questions I’ve been passed to their mortgage advisor to have being asked a considerable amount of personal and financial information. I was so surprised by all this rushing that I begun to be worried about my personal data, so I sent a further email to this “advisor” to make clear I did not authorise any check on my credit history, in order to maintain my credit rate regardless whether or not a credit check was actually carried out - As a first time buyer and new to this I didn’t know at which stage these checks are carried out - and however, this is not the point. It should be noted that few days later I was in contact with another very popular firm for another flat I was interested in, they kindly gave me all the information I needed about the flat, and ONLY AFTER, they proposed me, to speak with their mortgage advisor in order to see if I was eligible to get a mortgage. Not even 24 hour later they get back to me taking the time to explain that as my payslips, unfortunately, have some furlough periods in between I wasn’t eligible for a mortgage this time, but that they would have been very happy to review my application in “better times” (no furlough on payslips) etc. Ohh.. and no need to say that the first estate agent (the mortgage advisor) did not even bother to replay my email regarding my concerns so, as I assume they don't read emails, I though to express here my disappointing experience. Of course, now I know what service to look at and trust when “better times” will come or who to recommend as I will be sure I will deal with people who CARE to give all the information I need and addressing any concerns.

Christian · 24 October 2021

★★★★★ 1/5

Facebook

Abhorrent behaviour from this company. After me and my partner put our details forward for a flat! All relevant information had been taken and passed to the landlord. We then received a call to ask if we were a couple or just friends… once it reached the landlord we are a couple, we were rejected. MJ are adamant it was based on the financial situation, of which they had ALL information already. I am unsure why a separate call was made regarding our sleeping arrangements during the decision process. The complaint I raised had been brushed off as a misunderstanding on my part. It seems their “traditional values” include some pretty dated views too.

Lee · 1 July 2021

★★★★★ 5/5

Google

The whole team are very professional and can answer any questions you may have. As a first time buyer, they offered full support throughout the entire process. Will certainly be going back to them in the future

Brad · 11 October 2024

★★★★★ 5/5

Google

The service provided by Nikki & Ed, in the purchase of our new home, was second to none. Their prompt and efficient handling of any issue that arose was excellent, as was their communication with us at all times throughout the purchase process. Their overall approach and skills in dealing with both people and problems are excellent, and they cannot be recommended highly enough.

Clive · 24 October 2022

★★★★★ 1/5

Google

Wasn't very happy with the service received at all. Enquired to view a property in Felpham which was going fine and had a been booked. This was on a Tuesday. I asked work to leave early also. The day of our viewing, Thursday, I realised I hadn't received a confirmation email so I rung and asked if it was still okay to view. They confirmed that they hadn't actually checked to make sure the viewing was okay and would ring me back asap. Got a call back within minutes and they confirmed they is heating works going in so we were unable to view but would let me know on Saturday what days we'd be able to rearrange it to. Saturday come - hadn't heard anything. Monday - nothing, Tuesday - nothing. I had heard the lettings department wasn't great and they'd lived up to my low expectations. I won't be enquiring to view a flat with them again.

Ellie · 25 October 2018

★★★★★ 5/5

Google

A big thank you to Dean Bowden mortgage consultant. From seeing Dean to mortgage offer 8 days. From completing the mortgage paperwork to exchange of contracts 3 weeks. Thanks Dean!!!

Edward · 25 October 2019

★★★★★ 5/5

Google

The staff at King and Chasemore have dealt with a straight forward sale of a property on my behalf quite adequately.

Peter · 16 March 2025

★★★★★ 1/5

Facebook

Could you explain why you do not carry out similar financial checks on your landlords to those carried out on your tenants? Not only allowing a vulnerable woman to pay 6 months rent in advance but to offer to renew a tenancy early to discover the landlord is on the verge of having the property repossessed very likely leaving her homeless is unbelievably irresponsible and uncaring from a large, established business. Very poor show!

Lesley · 2 April 2019

★★★★★ 1/5

Trustpilot

Cowboy outfit

Cowboy outfit. Found a property we liked, and was bidding against another buyer. They asked for best and final offers, which was fine. We were told we won the bidding process, but because it was so close, they re-opened the bidding, we then increased our offer again and one the second round. All fine, but annoyed with the re-opening of the bidding, within a day we gave all the info/id for background checks, instructed a solicitor and surveyor and applied for a mortgage. Then a week later the called to say that they were now offering the house to the other party (They were agents acting for their corporate team, so effectively agents and vendor) Something very doggy went on in this process. They have zero integrity and simply cannot be trusted

Toby · 4 July 2023

★★★★★ 5/5

Google

Excellent transaction, very professional service from viewing to completion. Charlotte and Nicky both were very helpful and attention to detail. Highly recommended 👍 …

Kamlesh · 11 October 2024

★★★★★ 5/5

Google

Nikki and Ed were 1st class in the purchase of our new home. Their communication was excellent during this transition period and were always helpful with our requests. They really pushed the boat out when time was of the essence, especially Ed for driving around Hampshire to get the paperwork sorted. Thank you both

Nick · 24 October 2022

★★★★★ 1/5

Trustpilot

Never Again

Absolutely unprofessional services (from a homeowner point of view). Lack of responding to messages (some of which were urgent in my opinion), vague communication with answering questions, and money being taken before things are even completed. This company was great 25 yrs ago but things have definitely changed. Such a shame that they are able to get away with such criminal behavior.

L · 10 June 2024

★★★★★ 5/5

Facebook

George was fantastic! He helped me get a place for my parents and made sure everything ran smoothly. A few problems along the way but he was able to sort everything out for me and in the end get my parents the best place possible. I highly recommend George and his fantastic team.

Katie · 9 December 2017

★★★★★ 5/5

Facebook

Fantastic estate agents would highly recommend them especially Gary Evens a very professional team.

Vicky · 14 October 2018

★★★★★ 1/5

Facebook

any estate agent with decent values would tell a homophobic landlord they don’t want to let his house. Disgusting in 2021 you would even think it acceptable to question two men about their relationship. Furthermore, simply employing LGBTQ+ staff and claiming that you cannot be homophobic because you do is also not acceptable either

Peter · 1 July 2021

★★★★★ 1/5

Facebook

Hi, we would like to rent a flat for two please. “Sure, just a few questions, are you able to afford it?” Yes. “Great, do you both work?” Yup, full time! “Fantastic, are you a homosexual?” Why yes, I am, and proud! “Oh…. Wrong answer, some of our landlords have strict no homosexuals, sorry, hands are tied, end of story” It plays out like something from a comedy but it’s far from funny. The fact you have made made amazing people feel like they are nothing AND in pride month! IF you have a landlord on your books who is homophobic you really should strike them off and offer to facilitate a move FEE FREE for the disgusting way you have handled this debacle! You CAN make this better or you can keep burying your heads Kisses xx

Daniel · 1 July 2021

★★★★★ 1/5

Trustpilot

Awful service

Asked them to visit, value and discuss a sale. They failed to provide what was requested and generally came across as slippery. After telling them I wasn't interested and requesting removal from their database they have continued calling me for years.

Zed · 27 September 2024

★★★★★ 5/5

Google

I recently decided to rent my property and the guidance and advice I recieved from all concerned was first class. I have withdrawn the property for personal reasons and even though I have wasted some lovely people’s time they were understanding and very kind. Thank you to all.

Marilyn · 25 October 2019

★★★★★ 5/5

Facebook

always super helpful if i have any problems or queries in my current flat - which i don’t which is even better and says a lot about the properties they rent out! also george who showed me around a first flat was super helpful and clearly enjoys his job - he was even a great help when the first rent fell through finding me a second more suitable flat in the same location � the girl who helped me fill in all forms and handed over the keys (so sorry i cannot remember your name!) was also up there with george. great friendly team �

Louise · 11 December 2017

★★★★★ 5/5

Google

I would just like to say Charlie Salter from the bognor Regis office of king and chasemore lettings could have been anymore helpful if he tried a big credit to the company Many thanks for your help Yours sincerely Mr Nigel Cream

Nigel · 24 October 2020

★★★★★ 1/5

Trustpilot

Manager never in when I telephoned

Manager never in when I telephoned. Many lies told, no customer service, even when I raised some on going issues as a complaint. It did not bother anyone that potentially I had lost almost thirty thousand pounds, when too aborted sales came and went, and nobody showed the slightest bit of concern.

Anthony · 26 January 2023

★★★★★ 1/5

Trustpilot

Unbelievably rude and untrustworthy

Think before you send your passport, driving licence and details of your financial accounts to this lot. I found them very unpleasant and untrustworthy. The manager became aggressive with me when I refused to increase an offer, started shouting at me and then flung the phone down. Very unprofessional.

IXUS · 1 April 2023

★★★★★ 1/5

Facebook

Your company is a disgrace. No company should be allowed to discriminate against anyone because of their sexuality. I doubt these reviews and the attention on social media is not going to do much to help your business and maybe will encourage you to educate yourselves. One good thing about our community is we stand up for each other.

Daryl · 1 July 2021

★★★★★ 5/5

Facebook

thanks to all the staff at the worthing branch. great help to us on our move . a couple of issues with the new place . sorted with in days . the maintenance side of the company are second to none . all in all i would recommend this company to anyone i know. to all thanks again very happy

Paul · 7 December 2017