Trusted Agent profile · Bognor Regis
★★★★★
246 reviews across 3 platforms
128 Middleton Road, Middleton-on-Sea, PO22 6DB, Bognor Regis, PO22 6DB
Part of Henry Adams, see every office.
Henry Adams's office in Bognor Regis, at 128 Middleton Road, is rated 4.2 out of 5 across 246 reviews on three platforms, including 57 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Henry Adams Middleton-On-Sea hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bognor Regis.
Every review we hold for the Bognor Regis office, from every platform, shown as written. First names only.
5/5
TrustpilotMe and my partner was looking for our…
Me and my partner was looking for our first home together and was very stressed over the whole process but I couldnt of done it with Rachel from Henry adams bongor and Lorena from Chichester absolutely amazing couldn’t of gone to better company
Hi Keely. Thank you for your 5 star review, this has been passed to Rachel and Lorena! :)
5/5
TrustpilotGreat service
Great service, professional, knowledgeable , Friendly staff, Alex , thank you for supporting me through the process and making the experience as painless as possible . All the staff are amazing and helpful. Thank you !
Thank you for your 5 star review.
1/5
TrustpilotVery disappointed to say the least
Very disappointed to say the least. They are very nice to you before you move in, after paying rent and deposit you will see hell. I stayed for days with no hot water in December, making numerous calls and emails and being told stories. I stayed for months with damp and mold and nothing was done, only for them to make efforts to change the place for the new tenant when I was to move out. The house was extremely cold. The worst experience ever, paying a lot of money for rent for nothing.
5/5
TrustpilotHighly recommended
Henry Adams has been great throughout the entire process of re-letting our flat. Our main contact was Charlie and he was always readily available, friendly and helpful with every query we had. I really appreciated his down to earth manner and honest advice and he was sensitive to our wishes, never pushing us to accept a potential new tenant that we didn’t feel comfortable with. Everything ran smoothly with setting up the new contracts and arranging the handover to our tenants. Thank you Henry Adams, would highly recommend!
5/5
TrustpilotRecently moved into a rental property…
Recently moved into a rental property and the entire process was very smooth. Charlie Salter was very good and extremely helpful throughout the process, would highly recommend Charlie and Henry Adams.
1/5
TrustpilotUnprofessional in Selsey, West Sussex
Kevin, from Selsey branch was so friendly at first but when I chose to go elsewhere due to massively better rates I got an unpleasant and upsetting reply. I complained to the CEO and had an apology from him, not Kevin of course but as a result it appears I've been 'blacklisted'. Up to the point of complaint I had received multiple properties to view with Henry Adams but nothing since. This appears malicious and extremely unprofessional. Please don't use Henry Adams in Selsey.
5/5
GoogleBen, Mark and Amy excelled. A very swift house purchase in a prime beach location. Quite the team. Many years of great holiday memories to follow for us and our young family. Thank you Henry Adams, M-o-S office
This is so lovely to read! Thank you for your kind review and congrats on your new home.
5/5
GoogleSmooth process of selling our property. Regular updates from the team. Sold really quickly with very few hold ups.
Thank you so much Mandy, we really appreciate your kind review.
5/5
TrustpilotAmazing service and always helpful
Molly was super helpful throughout our experience and is consistently helpful and always checking we’re comfortable and happy in our new home, wouldn’t rent with anyone else now!!
5/5
Googlewe would just like to say we found our dream home in Elmer sands middleton on sea Thank you to Henry Adams in middleton they knew what we were looking for and up dated us with with new property that came to the market we found everyone very helpful and would use them again to to buy and sell a property mr and mrs woodley
Congratulations on your new home and thank you for reviewing us.
5/5
TrustpilotHenry Adams Perfection
We approached Henry Adams Chichester and from the moment we went in the door it was 101% perfect service. We were looked after by Lesley-Anne who took us round the house at a leisurely pace. No rush answering our questions. We filled in the application form after a few minor queries all was set up for our move.Today we are in our new house thankfully we went to Henry Adams Chichester and would recommend them.
5/5
GoogleExcellent service from Laura and the team, made our sale stress free!
Thank you so much for your review!
5/5
TrustpilotRachel Mills from Bognor agency
Very lovely woman who take care of me with my renting!So supportive and helpful!If you with Henry Adams agency ask for Rachel for lettings and any thing else!Ewa
Hi Ewa, thank you for your 5 star review of Rachel at our Bognor Regis lettings office - I will be sure to pass this onto her!
1/5
TrustpilotBidding on a house
Went to view a property priced at £1450 a month, absolutely loved it, it was perfect and seemed promising. It all felt like false advertising especially when I went to place my application, I was given an opportunity to basically bid on the house by upping the offer for rent a month? How ridiculous! No one should have to bid on a house to get a higher chance to be accepted. Especially when everyone is struggling for money. The owner took a higher offer of course and the company were useless at letting us know. Not a professional setting at all. Ridiculous
5/5
TrustpilotPeace of Mind and Practicality
As we live in France, we have Henry Adams to take care of our apartment in the UK and they have been so very well for ten years. The service is excellent and their management more than anything provides peace of mind - they have always been able to find good tenants quickly. Any maintenance issues are sorted out without delay from their raft of electricians, plumbers, handymen etc. Thoroughly recommend.
5/5
TrustpilotI want to say big Thank You to Charlie…
I want to say big Thank You to Charlie Salter for helping me to find the property for rent.Thank you Charlie well Done!
5/5
TrustpilotProminent friendly Agent with huge portfolio.
Henry Adams without doubt appear to have their finger on the trigger in terms of availability. If there's a property you need, chances are they'll have it! The Chichester office has maximum presence with large windows and pay & display right round the corner. I have been dealing with Monique who has been genuinely interested in my situation and I look forward to relying on them for my new home!
1/5
TrustpilotAn experience to be forgotten
An experience to be forgotten. Spare yourself the "how not to service a customer" experience and rather don't engage with this awful agency. Care is not in their vocabulary.
5/5
TrustpilotEfficient
Efficient, friendly and professional. In particular Michelle Tattersall (Bognor Regis branch ) who always has a welcoming smile and aims to help .
1/5
TrustpilotAWFUL
AWFUL - WOLVES - harassed me during lockdown in 2021 - TRAVEL and TOURISM sector did not need this ontop of everything else going on - pushed me out in the end - judged and assumed but only made and ass out of themselves. What goes around comes around Emily! AND after I upscaled the damp apartment and garden the landlord put the rent up! Hang your heads in shame! Not even worthy of a 1 star!
5/5
TrustpilotHighly Recommended
Would highly recommend Henry Adams Lettings - I am with the Bognor Regis office and the entire team are professional, efficient and friendly. My main point of contact is Alison and she has been outstanding in helping to resolve an issue - regularly calling and emailing to keep me updated and is extremely understanding and efficient - her help has been very much appreciated.
1/5
TrustpilotSeem good at first but then cracks appear quick
They seem really good at first, but then as weeks and months go by, you notice malicious and incompetent behaviour.They never seem to get my email correct, especially upon needing my deposit back. They visit your flat while you’re away despite you asking them not to (illegal), and when you visit the office, you see why they are less diligent. Fortunately I won’t have to use these again. Disappointed basically.
1/5
TrustpilotBad attitude for buyer and seller …
My husband and I want to relocate from Suffolk to the South Downs snd I wanted to view a property. Henry Adam’s were obstructive snd unhelpful (not great for the seller) and when I did get to view the property were rushing me round the house. Two days later I asked to have a second viewing. I was rushed round the property in 20 minutes. Not a very professional attitude / the house was selling for 830k and they expected me to make a decision in less than an hour. Bad attitude!
1/5
TrustpilotIt can't be any better than 1 star.
It can't be any better than 1 star.As soon as you sign that tenancy contract they disappear...No response to any requests. When you start dropping F bombs they may come back with some annual leave or story, etc.Very poor service. I basically repair things on my own cost as asking them about anything is a big deal.You won't get far running business like this. I feel sorry for the guy who owns the agency as those people don't do their job even at a minimum level.Dude, if you see this - you need to let go some people...
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Henry Adams Middleton-On-Sea hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bognor Regis.
