Every review we hold for the Bognor Regis office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI recently had the pleasure of dealing…
I recently had the pleasure of dealing with Julie Bramble during the chaotic experience of selling my home. She was professional, polite, on the ball, understanding and informative throughout. I cannot sing her praises enough. This woman deserves a promotion. Thank you, Julie, for making a stressful situation more comfortable.
JR · 10 March 2023
Agent replied · 30 December 2024
Good morning,Thank-you for your kind words about Julie, our Senior Sales Progressor. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotCaitlin at Cubitt and West was a gem
Caitlin at Cubitt and West was a gem! She always got back to me really quickly and we managed to sort out some tricky issues together. Buying or selling houses is the stuff of nightmares and although ours was no different, am sure it would have been much worse if all the staff at Cubitt and west hadn't been so professional. Great job!
Melanie · 30 June 2021
Agent replied · 30 December 2024
Dear MelanieIt is great to hear about your experience with Caitlin and the team at our Shirley branch. They love to provide the best possible service to customers and were very delighted to receive such positive feedback.Kind regardsBecky JenningsOperations Director, Cubitt & West
★★★★★ 5/5
TrustpilotCiaran was absolutely fantastic with us…
Ciaran was absolutely fantastic with us and sorting out our rental property. nothing was too much to ask, communication was excellent, very friendly and professional. Very happy with the care & service we received!
Jodie · 2 March 2023
★★★★★ 5/5
TrustpilotDan was thorough
Dan was thorough, friendly, knowledgeable and efficient. Restored my faith in letting agents.
Amelis · 30 October 2021
Agent replied · 30 December 2024
Good morning,Thank-you for your kind words about Dan from the Portsmouth Lettings office of Cubitt & West - I will be sure to pass them along.Kind regards,Neil PiperOperations Director
★★★★★ 5/5
TrustpilotThank you, Aden
Thank you, Aden, Ciaran and Sophie, for all your help during the last month. As I have never rented before it was all a bit daunting but you helped me every step of the way and was always contactable and patient.
Consumer · 2 November 2023
Agent replied · 30 December 2024
Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how much they've helped you through your first time renting a property.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotDaniel was so supportive and helpful
Daniel was so supportive and helpful. If I had a chance i would review with billion stars:) I want to thank for all team at the same time. They were so friendly and encouraged us.
Yigit · 10 January 2023
★★★★★ 5/5
GoogleSam and Ben from Cubitt in Bognor are brilliant!
It’s really great to have them on your side and you really do feel that they are fighting in your corner. Such lovely guys to deal with as well.
Highly recommended 😆
Jane · 26 October 2023
Agent replied · 25 October 2024
Hi Jane,
Thank you for leaving a review! We're delighted to hear how positive your experience with our agents has been.
Best wishes,
Cubitt & West.
★★★★★ 5/5
TrustpilotGreat service from Julie Bramble
We have just exchanged contracts for our first home. Julie Bramble at Cubitt & West was absolutely fantastic, she gave us regular updates, she was easy to get hold of and always resolved any queries we had promptly. I'm glad we had Julie as she has made this experience easy for us :)
Farhana · 24 October 2022
Agent replied · 30 December 2024
Good morning,Thank-you for the kind words about our Senior Sales Progressor Julie. I will be sure to pass them on.Also just a quick note to say that currently, every Valuation that we attend, we are donating £100 to Barnardo's so if you know of anyone that needs a valuation or would like to help us raise money for a worthwhile cause- please spread the word!Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotCubitt & West Telscombe Cliffs Excellent Service
Cubitt & West Telscombe Cliffs dealt with our sale professionally and were extremely helpful. Gary Wheeler kept us fully updated and was extremely helpful throughout the whole process from start to completion.
Mrs · 4 April 2023
★★★★★ 5/5
TrustpilotHelpful and timely
The team at Cubitt & West, especially Lindsay, has been very helpful in assisting me with maintenace for my flat. She has been responsive and helpful with my questions and needs.
Charles · 1 May 2023
★★★★★ 5/5
TrustpilotSmooth process
This is my first time working with Cubitt & West and It couldn't have been better. Micah Roye made sure I was able to have everything ready before my moving date. Thank you!
Keyla · 23 February 2023
★★★★★ 5/5
TrustpilotAmelia was fab
Amelia was fab, Really great experience finding my first home with Amelia.
Bea · 22 October 2021
Agent replied · 30 December 2024
Hi Bea,Thank-you for your kind words about the Southsea office and in particular Amelia. I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
★★★★★ 5/5
GoogleSam and Isabella have been amazing, helpful, approachable and incredible customer service. Nothing is to much for them. Would recommend to anyone.
Lisa · 11 October 2024
Agent replied · 25 October 2024
Hi Lisa,
We really appreciate you leaving us a review, it's great to hear that you'd recommend us to others. We'll pass your comments on to Sam and Isabella.
Kind regards,
Cubitt & West Bognor
★★★★★ 5/5
TrustpilotHolly and the lettings team
Excellent service from Holly throughout the letting process. Regular updates, prompt reply whenever required & the void period of only 4 days.
Lana · 10 October 2024
Agent replied · 30 December 2024
Afternoon Lana,Thank you for your lovely review! We're pleased to hear that Holly provided excellent service throughout the letting process and kept you well-informed with regular updates. It's fantastic to know!Best regards, Cubitt & West
★★★★★ 5/5
TrustpilotOver all experience with the team was…
Over all experience with the team was great from inquiries, viewing, until the contract signing. They follow up and inform client on a timely manner especially Becky. Keep up the good work.
Rio · 1 March 2023
★★★★★ 5/5
TrustpilotGreat service
I rarely write reviews but on this occasion felt I owe one. Kian have been amazing with us and made our journey that little better for it. He was understanding and showed patience to our needs. I know its their job to look after their clients, however a friendly smile and genuine interest goes a long way so thank you. Sree
Sree · 15 June 2021
Agent replied · 30 December 2024
Dear SreeWe really appreciate you taking the time to leave a review of Kian from our Banstead office. Kian is a highly valued member of staff who always goes above and beyond to help his customers and he will be delighted to read how helpful you have found him to be. Kind regardsBecky Jennings, Operations Director, Cubitt & West
★★★★★ 1/5
TrustpilotA Scammer to Avoid!! Violation of Confidentiality!
I sent an inquiry of the lease length of a property in Littlehampton. This agent kept sending me text messages (asking me to call them back) without my permission. They gathered unnecessary personal information including my residential address, email address, telephone number, and even date of birth. I did not feel right by the sound of the person on the phone. I refused to give my date of birth. The agent then said 'then I am not able to help you'. They refused to tell me the length of the lease of the property which is just the basic information when I declined to reveal further of my personal information. The whole conversation caused a lot of discomfort and distress. They are nothing more than a scammer! It is a violation of confidentiality when gathering excessive information from any customer! Be careful!! Avoid this scammer!!!
C.N · 22 February 2023
★★★★★ 5/5
TrustpilotGREAT EXPERIENCE From initial contact to view the…
From initial contact to view the property to moving in we felt every confidence with the company and in particular their agent Marcus Farrow. What could have been a traumatic time passed without any hitch.
FRANCESCO · 1 February 2024
Agent replied · 30 December 2024
Hi Francesco,Thank you for leaving a review! We're delighted to here how positive your experience with our agents has been.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotEmily Rae You Rock!
Emily Rae, Superstar************ Thank you for all your patience and support. You were top of your game. We appreciate all you have done to get us settled into our new home. Best wishes
Sandra · 16 January 2023
★★★★★ 5/5
TrustpilotKirsty at Pulborough was excellent!
Kirsty at the Pulborough branch was absolutely fantastic in helping us buy our cottage. It was a very difficult case but she went over and above to help keep us calm and updated on everything that was going on. The effort she put into everything was amazing, and we are extremely grateful for everything she did. Many thanks again.
ROOTS · 10 October 2021
Agent replied · 30 December 2024
Thank you for taking the time to write this lovely review. Kirsty is a very conscientious member of our team and will always do whatever she can to make a customers experience as best as it can be.
★★★★★ 1/5
TrustpilotNever even think about using their services!
Before renting a property, they are helpful and supportive and during your tendency, they provide a portal for reporting any issue regarding the property which is great. but it ends here! they usually fix your issue in 48 hours and at the end of the tendency, after chasing and begging for returning your deposit, they will charge you at least about 200£, no matter the condition!If something goes wrong, you should remember you are always wrong, the landlord is always right and then Cubitt & West! this is their motto somehow!I had a terrible experience with Cubitt & West and strongly suggest never using their service unless you are happy to be charged for everything and beg for your deposit otherwise they won't return it back!
Mo · 15 February 2023
★★★★★ 1/5
TrustpilotWORST LETTING EXPERIENCE WHILE MOVING OUT
When I moved into property cubit and west people were so nice and helpful but when I left the property, I had the worst experience with this agency and they only favour landlords and no say for tenants at all. For tiny repairs they took almost half of my deposit money instead having it repaired charged me for full replacement like beaded cord for blind which is for under £10 they deducted from deposit £228 and similarly for small scratch on platform they deducted £180 and curtain hook was loose, they deducted £84. PATHETIC EXPERIENCE AND THE WORST AGENCY
Mrs · 14 February 2023
★★★★★ 5/5
TrustpilotAmazing service from the Cubitt & West…
Amazing service from the Cubitt & West Horley team when they sold our house, so helpful and friendly and the communication was excellent, I would highly recommend. A big thank you to Siobhan, Donna, Ben & Leonie.
Henk · 5 August 2022
★★★★★ 5/5
TrustpilotHow difficulties were handled
I came into some difficulties with my situation renting a property through Cubitt and West; all I can say is how wonderful, kind, helpful, genuinely concerned and caring people that Bethany Shepheard and Ryan Marsden are for helping me in that situation. They were very friendly, helpful and professional; informing me at every stage of the situation, but with genuine compassion. They both are a fantastic addition to the Cubitt and West team; to their bosses, a simple message from me: “don’t let them go, please give them a decent pay rise!”
HC · 9 February 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
