Every review we hold for the Bognor Regis office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat service, great team
From the moment we met zoey we knew it was only cubitt and west for us! She was engaging and it felt a less business like approach which we preferred, also straight talking with little fluff - a great quality as robotic and passionless approaches put us off other agents.
Julie Bramble was fantastic in her role pushing things along meaning we didnt have to and her responses were quick - she particularly excelled when she looked into a request I put in and also getting a tricky exchange/completion over the line - very professional, courteous and for me should be employee of the month. Other interactions with the team including samara were great and I would recommend anyone to use this branch.
Mike · 5 October 2026
Agent replied · 10 October 2026
We are glad you enjoyed your experience with our team. Hearing that our personable, straightforward style stood out to you compared to other agencies is wonderful to know. We appreciate your kind words about the dedication shown during your transaction, especially regarding the prompt communication and the extra effort put into handling complex final steps to get everything finished smoothly. Recognising the hard work that goes into managing specific requests and keeping the process moving efficiently is very important to us. Thank you for sharing your positive feedback and for recommending our service.
★★★★★ 5/5
TrustpilotI can’t recommend Cubitt & West highly…
I can’t recommend Cubitt & West highly enough for the excellent service and support I received throughout the sale of my house.
My initial correspondence was with Zoey, who was incredibly supportive, friendly and informative from the very beginning. She was always happy to answer my questions and made me feel reassured and well looked after, which made the whole process much less daunting.
I was then fortunate to have Julie supporting me with the sale. Julie was fantastic throughout, professional, approachable, knowledgeable and always there when I needed help or advice. She kept me informed at every stage, communicated clearly and went above and beyond to make sure everything progressed as smoothly as possible.
Selling a house can be a stressful experience, but having such caring and dedicated people supporting me made a huge difference. I genuinely felt that both Zoey and Julie cared about achieving the best possible outcome for me, rather than simply seeing it as another sale.
A huge thank you to Zoey and Julie for all your hard work, patience and support. You were both a pleasure to deal with, and I would have absolutely no hesitation in recommending Cubitt & West to anyone looking to sell their home.
Claire · 5 October 2026
Agent replied · 10 October 2026
We are very grateful for your detailed feedback and appreciate you taking the time to share your experience with our team. We are happy to hear that selling your property felt so well supported and that our team members were able to provide clear guidance, reassurance, and consistent communication from start to finish. Moving house is often a significant life event that brings a natural amount of stress, so we are glad our staff helped make the journey manageable and reassuring for you. Our goal is always to treat every client with genuine care and dedication rather than just focusing on the transaction itself, and it is wonderful to know this was reflected in your interactions. We will be sure to pass along your kind words to the team members who assisted you throughout your journey. Thank you once again for choosing our services and for recommending us so highly to others who are preparing to sell their homes. We wish you all the very best in your new chapter.
★★★★★ 5/5
TrustpilotI wanted to specifically recognise…
I wanted to specifically recognise Thomas Goodchild for the support he has given me throughout what has unfortunately been a very difficult tenancy experience.
I first dealt with Thomas shortly after my tenancy began, when an arrangement I had agreed prior to signing had not been properly communicated internally. Thomas took the time to understand what had happened, reviewed the correspondence I provided and resolved the issue for me fairly and with genuine understanding.
When more serious issues arose with the tenancy and I was struggling to get a response, I reached out to Thomas again. Although the matter was not directly his responsibility, he helped me escalate it to the appropriate people, which ultimately resulted in me getting the response I needed.
Most recently, Thomas has supported me through the checkout process. Once again, he has been responsive, kind, clear and genuinely helpful, making sure everything was properly documented and explaining what was needed from me.
What stands out is that this wasn't a one-off interaction. Every time I dealt with Thomas, he showed the same professionalism, empathy and willingness to help. During an experience that has been incredibly stressful both personally and financially, being treated with basic human kindness genuinely meant a lot.
Thomas is a real credit to the team and I wanted to make sure his individual service was recognised. Thank you, Thomas.
Olly · 21 September 2026
Agent replied · 10 October 2026
We are truly grateful for your incredibly kind words and for taking the time to share your positive experience. It means a great deal to us to hear that our team member Thomas provided such exceptional support during what you described as a challenging tenancy. We are so pleased that he was able to assist you with the initial arrangement, escalate serious issues effectively, and guide you through the checkout process with professionalism and genuine understanding. We are committed to ensuring our residents are treated with kindness and respect at Cubitt & West, especially during stressful times, and we are delighted that this was your experience. Your feedback highlights the dedication we strive for in our service.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotI had a very positive experience with…
I had a very positive experience with Cubitt & West. The process was handled professionally and efficiently, and communication was clear throughout.
In particular, Thomas Goodchild was extremely helpful, responsive and professional. He was quick to answer questions, kept me updated and was always happy to help resolve any issues along the way. It made the overall process much easier and gave me confidence that everything was being dealt with properly.
I would happily recommend both Thomas and Cubitt & West to other landlords.
Kamel · 14 September 2026
Agent replied · 23 September 2026
We are delighted to hear about your very positive experience with us at Cubitt & West and that the process was handled professionally and efficiently. It's wonderful to know that our team's clear communication made everything easier for you. We truly appreciate your recommendation.
Want to earn £100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotExcellent Service!
We recently purchased our new home and had the pleasure of dealing with Esme and her team throughout the process. From start to finish, Esme was absolutely fantastic.
She was professional, friendly, patient and incredibly supportive throughout what could have been a very stressful process. Her communication was excellent, she always kept us updated and she went above and beyond to help keep everything moving forward.
Esme genuinely cared about helping us get into our new home and was always there whenever we had questions or needed reassurance. Her professionalism and personal approach made such a difference to us.
We are so grateful to Esme and the whole team for all their hard work and support. We would highly recommend them to anyone looking to buy a new home. Thank you so much, Esme!
Natalie · 9 September 2026
Agent replied · 30 December 2024
We are incredibly grateful for your wonderful feedback and so happy to hear about your positive experience during such an important time. It's truly rewarding to know that our team's dedication, professionalism, and personal approach made a significant difference in helping you settle into your new home. Your kind words are a great encouragement to us all, and we sincerely appreciate you recommending our services at Cubitt & West Sutton. Thank you for choosing us!
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotAmazing Letting Agents
I had a fantastic experience with Emily as my letting agent. Her customer service was absolutely amazing from start to finish. She was friendly, professional, helpful, and made the whole process so easy and most importantly stress-free!
I had my viewing and, incredibly, moved into my new home within just one week! Emily was always there to answer my questions and kept everything moving smoothly.
I’m really grateful for all her help and support in finding my new home. I would highly recommend Emily to anyone looking for a letting agent, truly excellent service! 🏡✨
Luna · 4 September 2026
Agent replied · 23 September 2026
We are so pleased to hear about your fantastic experience and that we could make your move stress-free. It's wonderful to know our support helped you find your new home so quickly. We truly appreciate your kind words and recommendation of Cubitt & West!
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotMy journey with Cubitt & West…
My journey with Cubitt & West throughout my sale was positive. The team through, what can be a very stressful process and also one of someone's biggest purchases were professional, responsive and supportive from start to finish. Shout out to Dayne, Dave, Louis and Nigel for keeping me updated, helping me through any difficulties, keeping me updated, always being available when needed or had a question and more so when something needed moving. Having Cubitt & West really made a difference. Highly recommended!
Melania · 24 August 2026
Agent replied · 23 September 2026
We are so happy to hear that our team at Cubitt & West provided such professional, responsive, and supportive assistance throughout your home sale. It is wonderful to know that our efforts made a significant difference during what can be a stressful process. We truly appreciate your kind words and high recommendation.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotLost engagement ring !
Big shout out to Thomas Goodchild (of lettings and customer care) who is always there when I need him. Last time it was my shower and this time (through no fault of my own) it was my engagement ring that fell down the drain. I was absolutely devastated and so I got through to Thomas who called me to arrange the plumber to come as quickly as he can. Within a day the swift arrangements were made and then Thomas also phoned me after to check that everything had been sorted out for me. I'm so grateful for him always being on hand to sort out all my maintenance issues whenever I have any. He's awesome. Thank you so much for all the excellent service you have provided!
PEDRINA · 21 August 2026
Agent replied · 23 September 2026
We are so pleased to hear about your positive experience with our team member at Cubitt & West Horsham. It's wonderful to know that we were able to assist you promptly with both your shower and, especially, with the recovery of your engagement ring. We understand how distressing such a situation can be, and we are glad we could provide such excellent and swift support. Your kind words about our consistent service mean a great deal to us.
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotThomas Godchild is exceptionally…
Thomas Godchild is exceptionally helpful, extremely knowledgeable and understanding, he was always follows up on any actions that are borne out of our discussions, and this has helped immensely. I am perhaps not the most easygoing of landlords, however, since Thomas has become my single point of contact my experience using the help centre has been elevated significantly. He always follows up and gets things done, more people like Thomas please.
Jo · 7 October 2026
Agent replied · 30 December 2024
It is wonderful to hear how much value you have found in having a dedicated, reliable point of contact for your property needs. Providing attentive, knowledgeable, and proactive support is always our top priority at Cubitt & West, and knowing that your experience with our help centre has been so significantly improved means the world to us. Thank you for sharing your positive feedback and for trusting us with your business.
Want to earn £100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://ae0.uk/5021
★★★★★ 5/5
GoogleWe have recently been house hunting and have used several estate agents in the local area but Ruth from Cubitt & West at Bognor has been a star in her efforts to find us somewhere. Although ultimately, as luck would have it, we found our new home elsewhere, our frequent interactions with Ruth (she showed us several properties) were always a pleasure. Personable and knowledgeable, she is a credit to the branch.
Tony · 11 September 2026
Agent replied · 11 October 2026
Your review is very much appreciated Tony. Ruth's dedication and knowledge are truly commendable. Thank you for sharing your experience with us at Cubitt & West Bognor Regis.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://l1nq.com/pkk6pa2
★★★★★ 5/5
GoogleWe had a fantastic experience buying our home with Cubitt & West, and a huge thank you to Ruth for all of her support throughout the process. She was professional, friendly, and always happy to answer our questions, keeping us updated every step of the way.
Buying a house can be stressful, but Ruth made the whole experience much smoother with her excellent communication, patience, and dedication. Nothing was ever too much trouble, and we always felt confident that we were in good hands.
We would highly recommend Ruth and the team at Cubitt & West to anyone looking to buy a home. Thank you for helping us make our dream move a reality!
Kiera · 11 July 2026
Agent replied · 11 October 2026
We are elated to hear about your fantastic experience with Ruth at Cubitt & West. Thank you for taking the time to share your positive feedback!
★★★★★ 5/5
GoogleWe recently had Ruth from Cubitt & West come to value our home, and we couldn’t have asked for a better experience. From the moment she arrived, she was so warm, friendly, and genuine that she immediately put us at ease. Taking her time getting to know us and our home, was incredibly complimentary, and talked us through all of our options without any pressure.
Ruth made what we thought might be a stressful appointment feel relaxed and enjoyable. She was patient, professional, and happy to answer every question we had, making sure we understood everything before she left. We came away feeling informed and reassured. If you’re looking for an estate agent who is knowledgeable, approachable, and truly cares about her clients, we wouldn’t hesitate to recommend Ruth.
Paul · 11 July 2026
Agent replied · 11 October 2026
Thank you for your review. We are thrilled to hear about your positive experience with Ruth at Cubitt & West Bognor.
★★★★★ 5/5
TrustpilotCubitt were great from start to finish
Cubitt were great from the start of the process to the end. Zoe sold the company well, explained the process and organised some fantastic photographs. The sales team were efficient and communicated well during viewings. After a quick sale Julie oversaw the progress of the chain and kept us regularly informed. Moving is a difficult experience and Cubitt made it as stress free as possible, would recommend to anyone selling their home.
Colin · 25 August 2026
Agent replied · 23 September 2026
We are so happy to hear about your positive experience with Cubitt & West! We appreciate you acknowledging the hard work of our team in making your moving process as smooth as possible. Your kind words mean a lot to us.
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotWonderful company, friendly, helpful and responsive
We have been dealing with a lovely lady called Lilly Palmer, we are in the process of relocating from East Sussex to Hampshire, and selling our flat to my brother. Lilly has been super responsive with emails, always happy to talk on the phone and when our mortgage advisor let us down with linking us up with their solicitors, Lilly was quick to act and hook us up with their in house solicitors and mortgage advisors so we didn't loose our dream house.
Becki · 19 June 2026
Agent replied · 22 June 2026
We are so happy to hear about your positive experience with us! We appreciate you sharing how our team helped you secure your dream home. Thank you for your wonderful feedback.
★★★★★ 5/5
TrustpilotHuge Thank you to Julie Bramble
We had a great experience purchasing our home and couldn't be happier with the service we received. Julie Bramble was fantastic throughout the whole process, always friendly, professional and quick to respond to any questions we had. She kept us updated and helped make what can be a stressful process feel much smoother. Thank you, Julie, for all your help in getting us into our new home. We would happily recommend you and the team to anyone looking to buy or sell a property!
Kayleigh · 5 June 2026
Agent replied · 22 June 2026
We are so pleased to hear of your wonderful experience and that we could make your home-buying journey smoother. Thank you for your kind words and recommendation; we truly appreciate it!
★★★★★ 5/5
TrustpilotViewings with Lucia
Lucia was very helpful and answered all my questions on the 2 viewings that I had on the 29 of August at 58 Constable and 2 Aldingbourne Close. She was very accommodating, with a smile on a her face and polite. She did her best and I want to acknowledge her being open to share her knowledge. I hope we can build an amazing working relationship.
Andreea · 29 August 2026
Agent replied · 23 September 2026
We are absolutely delighted to hear about your positive experience with us at Cubitt & West! It's wonderful to know that our team member was so helpful, accommodating, and knowledgeable during your viewings. We truly value your kind words and look forward to building a strong working relationship with you.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021
★★★★★ 5/5
GoogleFfion showed us around a property but having explained our situation to her we decided to not pursue matters further. We found Ffion was incredibly sympathetic to our situation, so much so that she offered us very useful advice and support. In our experience she ranks among the top most professional estate agents we've encountered. In our opinion she is an exemplary asset to your company.
Geoffrey · 11 August 2026
Agent replied · 11 October 2026
Thank you for your review, Geoffrey. We're thrilled to hear about your positive experience with Ffion at Cubitt & West Bognor Regis.
★★★★★ 5/5
TrustpilotWe had a property viewing with Lucia…
We had a property viewing with Lucia today, and she was extremely helpful, friendly, and professional throughout.
She demonstrated excellent knowledge of the property and provided us with valuable advice, making the viewing a very positive experience.
I would highly recommend Lucia and her services to anyone looking for a professional and helpful property agent.
Cindy
Cindy · 10 October 2026
Agent replied · 13 October 2026
We are glad you enjoyed your experience during the recent house visit. It is wonderful to know that our agent at Cubitt & West Crawley provided insightful guidance and made the entire process informative and pleasant for you. Thank you for sharing such positive feedback about our team's expertise and helpful nature. We appreciate your high recommendation.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotWe had a great experience with Julie…
We had a great experience with Julie the sales progressor at the waterloovile branch throughout our house purchase. She was friendly, professional and always kept us updated on how things were progressing. Julie was quick to respond to any questions we had and helped keep everything moving along, particularly during the more stressful parts of the process.
Brooke · 25 August 2026
Agent replied · 23 September 2026
We are so pleased to hear about your positive experience with Julie and our team at Cubitt & West during your house purchase. It's wonderful to know that our efforts to keep you updated and supported throughout the process were appreciated, especially during stressful times. We truly value your kind words and recommendation. Thank you for sharing your feedback; it means a lot to us!
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotSelective licence application
During the process of applying for my property's selective licence, Rachel was extremely helpful - responsive to questions I had, communicative, and found all the documents need to apply. She made the process much more simple than it otherwise might have been, especially for a landlord that is remote.
Tom · 14 October 2026
Agent replied · 15 October 2026
We are delighted to hear how smoothly your application process went. Managing property requirements from a distance can be challenging, so it is wonderful to know our team member AT Cubitt & West provided the quick communication and thorough support you needed to make everything hassle-free. Thank you very much for sharing your positive feedback with us.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotThanks Cubitt & West
Cubitt & West quickly found a buyer for our flat in a difficult market. At every stage of the transaction when we were having trouble with our buyer or solicitors, Katie was available to listen to our concerns and intervened personally to get things back on track. A big thankyou to Katie and her team!
Owen · 4 September 2026
Agent replied · 30 December 2024
We are so pleased to hear that we were able to find a buyer for your property even in a challenging market. It's wonderful to know that our team at Cubitt & West Sutton were there to support you and personally intervene to keep things moving forward. Your kind words are greatly appreciated!
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotFrom start to finish Cubitt and West…
From start to finish Cubitt and West have been fantastic. Always available to deal with any queries. Our house sold even before it reached the market due to their potential buyers list. Hannah Margetts has been brilliant keeping us updated with our sale. The staff and service have been brilliant and we would recommend them .
Beverley · 20 August 2026
Agent replied · 23 September 2026
We are absolutely delighted to hear about your fantastic experience with our team at Cubitt & West. It's wonderful to know that we were readily available to assist with your queries and that your property sold so quickly thanks to our potential buyers list. We truly appreciate your kind words and recommendation.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://l1nq.com/pkk6pa2
★★★★★ 5/5
GoogleRuth from bognor came to see my bungalow she was extremely knowledgeable about the local area.
She was very honest about today's market and didn't try to force anything.
It was a refreshing change to meet such a positive young lady even though today's market is tough.
Would totally recommend Ruth Cubbitt and West Bognor
Diane · 11 August 2026
Agent replied · 11 October 2026
Thank you for your review, Diane. We're thrilled to hear about your positive experience with Ruth at Cubitt & West Bognor Regis.
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://l1nq.com/pkk6pa2
★★★★★ 5/5
TrustpilotSelling/buying a house
Very helpful and will always ring you back as quickly as they can with queries etc. My experience with Cubitt and West very good. All the staff were helpful especially Summer who is dealing with the house I am buying . I know she has only been there for about a year but very professional, pleasant and a joy to work with. Thank you
Lesley · 29 May 2026
Agent replied · 22 June 2026
We're so glad to hear about your positive experience and that our team were helpful. It's wonderful to know we could assist you effectively. Thank you for sharing your kind words!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
