Every review we hold for the Blackpool office, from every platform, shown as written. First names only.
★★★★★ 1/5
YellPoor service, incompetence and sheer bad manners.
My experience of this estate agent is that they certainly don't put customer service very high on their agenda. Despite asking them to notify us immediately a property became unavailable (because we are not local and are travelling long distance to view), they neglected to do so. It was only by a sheer fluke that I rang them to check something, and found that a property we were due to view was sold. This was such short notice it left us no time to book in another viewing with anyone. They need to realise that buyers fund their business and shouldn't be treated as disposable commodities.
JML-27 · 30 August 2021
★★★★★ 5/5
GoogleLovely staff very friendly and professional...can't do enough for you ...it's very stressful selling and buying a house but they make me feel calm and good about it all ..
Elaine · 14 March 2025
★★★★★ 5/5
GoogleGreat webinar and making you sit up to see what changes you can make to improve your business
Darren · 25 July 2025
★★★★★ 5/5
GoogleWe would recommend this company to anyone who requires any property assistance
Staff and service excellent
Jeanette · 13 August 2025
★★★★★ 5/5
GoogleSuch a super professional, and friendly service. You are kept updated throughout and the use of technology is fantastic. Highly recommend
Rachael · 12 June 2025
★★★★★ 5/5
GoogleI have used Crucible's letting service many times and have had no problems at all. Recently, Ruth came out to view my property, gave me advice, took photos, advertised and then found me a tenant within a week. After the application was …
Cathy · 7 August 2024
★★★★★ 5/5
GoogleFantastic content and has a great time in a room with a fantastic vibe.
Hugo · 25 July 2025
★★★★★ 5/5
GoogleOutstanding very professional service from the start to the finish thank you to all the staff
Simon · 14 March 2024
Agent replied · 8 April 2024
Thank you very much for your review, it was a pleasure dealing with you.
★★★★★ 1/5
TrustpilotThey dont reply to property's i asked…
They dont reply to property's i asked to buy. i wouldnt want to sell a house with them if they dont want to talk with cash buyers. very pointless
Stephen · 17 January 2025
★★★★★ 5/5
FacebookHer trading is second to none, Stella Robinson has a successful mindset alongside superior technical knowledge. Amazing work culture, everyone is willing to invest with her because she makes good profit and doesn't charge unnecessary payments i received my profits without paying any withdrawal fees. Info below, connect with her if you are having difficulties in the forex market.Email: stellarobinsonfxtrading6@gmail.com WhatsApp: +1(951)703-7360
Hlekanidrmahlasela · 12 March 2023
★★★★★ 5/5
GoogleThank you to all the team very helpful, knowledgeable and professional. Will certainly recommend. Lewis
Lewis · 14 March 2024
Agent replied · 8 April 2024
Thank you very much for your review, it’s much appreciated.
★★★★★ 5/5
GoogleEmma went above and beyond helping liase with both sides solicitors and as a buyer I felt very comfortable that she was helping both sides of the sale. Constant updates and chasing for us. …
Shaun · 7 August 2018
★★★★★ 4/5
GoogleGood communication
Friendly staff
Law · 26 September 2025
★★★★★ 5/5
GoogleExcellent service from the team at Stephen Tew, from our first viewing to completion date, can't fault a thing. Thanks 😊 …
Steve · 13 February 2025
★★★★★ 5/5
GoogleSmooth sale from start to finish, no pressure, app really easy to use and staff all very friendly and professional. Highly recommended…
Brian · 13 February 2025
★★★★★ 5/5
GoogleLovely energy and amazing knowledge!
C · 25 July 2025
★★★★★ 1/5
GoogleThey don't phone you back 😱😱!!! …
Frank · 14 March 2024
Agent replied · 8 April 2024
Hi Frank we have tried to contact you without success and we are available to speak to you even now after hours.
★★★★★ 4/5
GoogleI’ve used Crucible (formerly Rotherlets) for many years and have no complaints. Especially in the latter years where circumstances were made difficult. The staff have always been supportive namely Helen, Dawn and Danielle and my eventual sale of the property was made easy by their help and diligence.
Darren · 7 August 2023
★★★★★ 5/5
GoogleGreat positive days training
Brian · 25 July 2025
★★★★★ 5/5
GoogleFantastic course, a revelation.
Steve · 25 July 2025
★★★★★ 5/5
GoogleGreat estate agents, highly recommend.
Alexandra · 19 March 2024
Agent replied · 8 April 2024
Thank you so much for you review Alexandra the team really do appreciate the feedback. Good luck with the move.
★★★★★ 5/5
GoogleGreat lettings team, highly recommended :)
Steven · 17 May 2025
★★★★★ 5/5
GoogleDealing with tenants can be a daunting task, but the Accounts Section has played a crucial role in addressing issues. …
John · 7 August 2024
★★★★★ 5/5
TrustpilotGreat estate agents
Just a great group of professionals. All really friendly and helpful. Made a traumatic time bearable
Customertom · 5 September 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.