Every review we hold for the Blackpool office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleSo far not a great experience. Certain staff members are so hostile and unprofessional.
My husband has been trying to sell his house through broomheads for a few months and the communication has been dreadful. We have to ring up every few days to check the progress, then get told important information like ‘there’s been an offer’ etc. The case has been passed to two different agents, although the person working in it now appears far more proactive the communication still is very poor.
Lucy · 13 June 2023
★★★★★ 5/5
GoogleColin has been an absolute professional and very helpful in our search for our retail premises, he is a no nonsense, no pressure person and it works well. Cannot praise enough!
Vanessa · 13 June 2023
★★★★★ 5/5
GoogleWe recently sold a block of 6 flats and Lisa made the process so much easier by liaising with the buyer and going above and beyond to sort any issues. I wish all estate agents were this professional, they were honest with expectations and I would have no hesitation in recommending them. Thanks again.
Mike · 14 June 2019
★★★★★ 5/5
GoogleA very protracted sale with people backing out right left and centre! Donna and Lisa were always available and went the extra mile when necessary. Sale was finally achieved with great relief. A simple 10/10 from me.PositiveResponsiveness, Quality, Professionalism, Value
John · 13 June 2022
★★★★★ 5/5
GoogleAbsolutely first class, everyone helped with sale of my parents house in difficulty circumstances. Communication was first class and in particular Lisa & Martin feel more like friends than “someone dealing with our late parents house sale”. Wonderful
Company and wonderful service. Thank you guys
DW · 13 June 2021
★★★★★ 1/5
GoogleHeard plenty of bad things about this company then witness first vabd his they don't do gardebs leave a single dad with mould in the property creoairs not dibe then wait for home owner to be served notice before contacting them not offering another property despite being a good tenant and not complaining before this company is a shambles
Mark · 17 April 2024
★★★★★ 5/5
GooglePurchased our New Home through Broomheads and dealt with Donna who was always friendly, helpful and efficient. We got more information from this agent than from the one selling our house, would use Broomheads If we ever move again.PositiveResponsiveness
Jan · 13 June 2021
★★★★★ 5/5
GoogleExcellent service, I recently bought a property through Broomheads and would highly recommend them . Thank you Helen and the team. Simon
Simon · 13 June 2023
★★★★★ 5/5
GoogleAfter recently purchasing a property via Broomheads, I can give feedback that Donna has been responsive and professional throughout. It was was also great to see an estate agents following covid guidance, and providing a video first.PositiveProfessionalism
Clair · 24 August 2021
★★★★★ 5/5
GoogleLisa found us what we think will be an excellent tenant for our commercial unit. There were delays not anticipated by either of us however she kept me very well informed of progress and the tenancy has started as planned.
J · 13 June 2020
★★★★★ 5/5
GoogleSorry to hear Colin has left Definitely an affect to the company but I’ve heard on a great find he joining another company just nearby so we will move on. Can I thank Broomheads for all the hard work over the years? I’ve really enjoyed working with you.
Luke · 16 June 2024
★★★★★ 5/5
GoogleAbsolutely brilliant staff my application was dealt with very quick also a massive thank you to Jane for all the help she has given us can't thank you enough would definitely recommend to anyonePositiveResponsiveness, Quality, Professionalism
Loreece · 24 August 2020
★★★★★ 5/5
GoogleI would like to thank all at Broomheads, especially Colin and Lisa who certainly went the extra mile. Keeping us well informed on progress and the occasional set back. I would highly recommend Broomheads. Thanks to all
George Trotter
George · 14 June 2019
★★★★★ 5/5
GoogleKate has been amazing. From start to finish the whole team have been so helpful. Our application was processed so quickly and are now renting a beautiful house. Thanks so much to everyone at Broomheads!!PositiveProfessionalism
Amy · 24 August 2020
★★★★★ 5/5
GoogleI have rented property for over 11yrs in various parts of the UK. I have to say that Broomhead is the best professional agents I have come acrossPositiveResponsiveness, Quality, Professionalism, Value
David · 13 June 2021
★★★★★ 5/5
GoogleDonna Whatnall Thank you so much for helping us with the purchase of our home. You were so diligent and professional and patient throughout.
Nick · 13 June 2022
★★★★★ 5/5
GoogleBroomheads have just completed letting of our hotel in Blackpool and found their service to be excellent in communication and follow ups. Will definitely recommend and use them again in future. Big Thank you to Colin, Lisa and Laurna.
Dinesh · 14 June 2017
★★★★★ 5/5
GoogleDealt with Colin and I can honestly say he was very helpful, knowledgeable and efficient! Will certainly use again and will recommend.PositiveResponsiveness, Professionalism
Darren · 13 June 2022
★★★★★ 5/5
GoogleDonna stuck with this sale and always kept me informed as to what was going on. You could not ask for a better company to sell your house.Thanks Donna
Dave · 13 June 2021
★★★★★ 5/5
GoogleAfter my son just signing his 3rd contract with Broomheads. I would like to say a massive thankyou to all the staff .At the beginning even as close as the day before moving in there were some unforeseen changes beyond everyone's control but VICKY really bent over backwards did more than her role and taking time out when extremely busy to sort it out and to get a lovely outcome for my son.MATHEW also been amazing. Even Hannah couldn't do enough when had to change something for me. Now BRIAN hes just Brian can't do enough yet again ALWAYS HERE to answer any questions. Anyone else iv spoken to have dealt with things more than professional level nothing ever being an issue for them. A great team. Cannot recommend Broomheads enough.
Tracey · 13 June 2020
★★★★★ 5/5
GoogleI was left in a situation in my rental of 11 years that meant I had to reluctantly move. With the current housing crisis this was extremely worrying for me. I saw a rental property with Broomheads and I enquired. Upon my first phone call …
Jo · 17 April 2024
★★★★★ 5/5
GoogleWhat can i say about Broomheads. Well from the minute i walked in to the office i got a great feeling about it. Greeted by friendly and welcoming staff, i enquired about a property they had available for rent and was talked through the …
Darren · 17 April 2024
★★★★★ 5/5
GoogleGreat estate agents. Had my property 5 years and always quick at any maintenance jobs or any issues I have. Highly recommend!
Shauna · 27 March 2025
★★★★★ 5/5
GoogleI have just had the pleasure and it was, of purchasing a property assisted immensely by Andy Welsh of your Blackpool office. The assistance and quality and standard of service was first class right through and aided a completion of purchase from receipt of property surveyors report of just 4 remarkable days. Having viewed properties within the Fylde Coast from virtually all the major agents Broomheads were without question head and shoulders above the competition. Many thanks and much success to you all.
Dr · 14 June 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.