5/5
TrustpilotMy buying experience has been…
My buying experience has been superb.Allison at Moorlands Green,has been wonderful. Very professional and kind.I have enjoyed the process.
Trusted Agent profile · Blackhall
Gleeson Homes Tees Valley Blackhall reviews
★★★★★
1,042 reviews across 2 platforms
Hardwicke Place, Bradley Lowery Way, Colliery, Blackhall, TS27 4DN
Gleeson Homes Tees Valley's office in Blackhall, at Hardwicke Place, is rated 3.6 out of 5 across 1,042 reviews on two platforms, including 14 Google reviews rated 4.4.
Reviews
Every review we hold for the Blackhall office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotTip -COMPENSATION
Tip . If you have had a terrible experience from them push and push for compensation. They will tell you they don't do compensation and it's in their terms and conditions . I emailed the local newspapers to -I sent this to gleeson and they offered me 3500 to keep quiet - SO THERE YOU GO -keep pushing and pushing
1/5
TrustpilotA TOTAL DISGRACE TO THE BUILDING TRADE
A TOTAL DISGRACE TO THE BUILDING TRADE, WAS PROMISED A BACK GATE BY THE SALES REP AND DIDNT GET IT. DOORS WAS FITTED UPSIDE DOWN, THE KITCHEN WAS A DISGRACE VERY POOR QUALITY AND THE CUSTOMER CARE DOES NOT EXISIT. THE OPERATION DIRECTOR LEE WANTS SACKING OR A LESSON IN CUSTOMER SERVICE! DO NOT USE THIS COMPANY YOU HAVE BEEN WARNED!!!!
5/5
TrustpilotGreat homes and reasonably priced!
Great basic homes with great quality finish. I had it for over 7 years, no issues whatsoever. I would happily buy again. I can totally recommend if you after a reasonably priced and a well built home.
1/5
TrustpilotDisappointed
Since moving in we have had our front lawn ripped up 3 times, we have been here 2 months and still no Wi-fi
Agent replied · 13 June 2024
Hi Joanne, I am sorry to hear about the experience you are having with Gleeson. I have passed your details over to our customer care department and someone will be in contact shortly. Thank you.
3/5
TrustpilotNot many problems with the home its…
Not many problems with the home its self it's the state of how they have left the housing estate in Upton on Woodland walk.Why would any housing developers put wood under pepples on a driveway???.They sell houses and then the couldn't care less.Come on Gleesons finish the development off and do the job that you promised.Its a disgrace!!!
3/5
GoogleWent to visit friends. Called up for a birthday but also to watch the Tall Ships. It was the best display ever
4/5
TrustpilotExcellent service thank you
We have been moved in a few days and as always with a new build there are a few minor snagging issues. Overall experience of buying the property was very helpful and excellent. Happy buyers x
1/5
TrustpilotThis is a joke company
This is a joke company. They deliver rubbish houses and ignore your call. Full of rubbish site and they rubbish compangY
Agent replied · 13 June 2024
Hi Hamzah I am sorry to hear about your experience you are having with Gleeson. Could you please email our customer care team with your full name and the site so one of our team can look into this for you. The email address is customercare@mjgleeson.com. Thank you.
5/5
TrustpilotException service from the sale woman…
Exception service from the sale woman Lisa at Crawford Park. Made the experience very enjoyable. I would definately advise buying from Gleeson.
Agent replied · 13 June 2024
Hi Carl, thank you very much for your review. We love to hear about our customers experiences and their home buying journey.
1/5
TrustpilotPlease please if you are thinking about…
Please please if you are thinking about buying one I promise it will be the worst mistake of your life . We moved from the house after two years due to the constant nightmares -
5/5
TrustpilotGreat value and service from Gleeson Homes
Great support from Jodie during the buying process and help from the site team.
5/5
TrustpilotExcellent
I have just purchased a new build in AcklamA beautiful house All snags dealt with professional and to timeI could not have been looked after better It was a very enjoyable experience and Ihighly recommend the property and the staff at
1/5
TrustpilotAVOID!!!!! Northbeck Grange bd7
Bunch of Cowboys… Avoid this company!!!! You will regret it later. The houses on Northbeck Grange have been rushed look at the drives they are not even level!!!! Customer Service is shocking to say the least…
5/5
TrustpilotThis review is for the reservation…
This review is for the reservation process.. Victoria our sales advisor was absolutely wonderful. She guided us the best she could through out the process. The reservation process was smooth and overall the sales advisor is very approchable in case of any issue.
4/5
GoogleSmall development on outskirts of Blackhall. Close to bus route to Durham. Easy walk to beach. Quiet area
1/5
Trustpilotmy boiler was broken after 4 years I…
my boiler was broken after 4 years I bought the new house and after repairs every years. My plumber installing new boiler told me it was not installed properly by the developer. They simply did not use chemicals to save few pounds. Water becomes yellow and smelly. My neighbour has same problem. BAD QUALITY!
1/5
TrustpilotShocking customer service
Shocking customer service! Rang multiple times to try and get the defects sorted out, yet speaking to a human was an impossible task! Left countless voicemails yet still haven’t heard anything back so considering seeking legal advice!
1/5
TrustpilotUnrealistic exchange timescales of 6weeks
Couldn’t complete our house sale in 6weeks so they cancelled reservation. Unrealistic timescale for a sale and purchase to go through. If you don’t use their solicitor they’ll cancel your reservation.
5/5
TrustpilotLovely team.
Lovely team, always helpful and friendly.They have loads of options to choose from and surprisingly good prices.
Agent replied · 13 June 2024
Hi Virgil, thank you very much for your review. We love to hear about our customers experiences and their home buying journey.
5/5
TrustpilotGleeson Homes goes the extra mile
Visited a Gleeson Homes New Build site in Lincolnshire. Breath of fresh air to find a company with a great build quality and such a personable, supportive and helpful service. Could not be more thrilled.
1/5
TrustpilotAbsolutely shocking after care service😡
Absolutely shocking service I have tried land registry who don’t know the boundary of our house and no point ringing gleesons as you never get an answer absolutely shocking after care😡
5/5
TrustpilotThis is the first home I’ve brought and…
This is the first home I’ve brought and I’ve had good treatment and advice from Gleesons
Agent replied · 13 June 2024
Hi Jenny, Thank you very much for your review. We love to hear about our customers experiences and their home buying journey.
1/5
TrustpilotNEVER EVER USE THIS COMPANY
NEVER EVER USE THIS COMPANY. HOUSES ARE A JOKE MY 15 YEAR OLD SON COULD DO BETTER. AS FOR THE OPERATIONS DIRECTOR LEE NEEDS ALOT OF TRAINING ON HOW TO LOOK AFTER CUSTOMERS. OVER PROMISING AND UNDER DELIVERING IS A BIG NO NO IN SALES LEE! HOPE YOU LEARN SOMETHING FROM THIS.
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