Every review we hold for the Blackburn office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI applied for a property through your move I was assigned with Nicola who I would like to thank for her amazing work. Nicola has kept me up to date with everything thats being done to the property with great communication. Nicola has been amazing throughout the whole process and I couldn't recommend her enough.
Thank you again you have been absolutely brilliant.
Jodi and Dave.
Jodi · 1 August 2026
★★★★★ 5/5
GoogleBeen a landlord for almost 25 years and used various agents in that time, but I've found the level of service for lettings to be the very best at Your Move. Nicola went above and beyond what other agents would do to solve issues with one of my flats and swiftly found a tenant. Highly recommended.
Philip · 22 July 2026
★★★★★ 1/5
GoogleWhilst Nicola was excellent at getting my flat I have now been let down by Your Move, after 3 months of leaving the flat on 21 June I have not received my deposit back. I now have to put in a dispute with the Dispute Resolution Service after many calls with Your Move Blackburn.
Mike · 20 September 2025
Agent replied · 22 November 2024
Thank you for your kind review. I hope you enjoy your new property.
Thanks
Mark
★★★★★ 5/5
GoogleExcellent service, Sarah was outstanding keeping me well informed about all the people she was showing the house to and nothing was to much trouble for her. She is very pleasent and most certainly good at her job a real credit to Your Move
Daryl · 15 August 2026
★★★★★ 5/5
GoogleVery good experience with your move. Sarah was very helpful over a couple of viewings, met me at the property on her day off, nothing was too much trouble, always replied promptly to all emails overall great customer service would definitely recommend
Paula · 8 August 2026
★★★★★ 5/5
GoogleGreat service from start to finish.
Nicola was very helpful and kept me updated through the whole process.
There were a couple of teething snags however Nicola remained calm and steered my application through and got me into the perfect flat where i can begin my new life with my daughter.
Thank you Nicola and the Yourmove team
Luke · 15 April 2026
★★★★★ 5/5
GoogleMark was excellent at guiding us through the whole process of selling our house from start to finish . We could always get him on the phone for questions. I could honestly say he was very professional and went over and above for us. Would …
David · 22 August 2025
Agent replied · 20 March 2026
Thank you David for your review. We wish you the best in your new home.
Mark, Dom Sarah and Nicola
★★★★★ 5/5
GoogleThe whole process with Your Move and Mark was outstanding. He took pictures and advertised the property. Set a date for viewings, we had around 10 viewings and 5 offers on the day. The house was sold in less than 2 weeks!
Mark and Sarah have been exceptional throughout the whole process. I can’t thank them enough for everything they’ve done. I would definitely use them again and recommend them to anyone wanting to buy/sell a property.
Thank you!
Kirstie · 20 March 2024
Agent replied · 30 December 2023
Thank you Kirsty for your review. I hope your move was a successful one and it was a pleasure doing business together.
All the best,
Mark & Team
★★★★★ 2/5
GoogleIm not best pleased with the way you have advertised a bungalow to rent on moorland road langho .it is not at all like pictures on your advert . The photos make it look really nice . I travelled from wrexham to langho to be greeted by a tree almost blocking the entrance and the state of the bungalow left a lot to be desired it was not as we were led to believe ready to move into ..the landlord was there fitting a carpet .he was a loverly man .
I think the way it was advertised was from photos years ago . And to my mind was false representation. To spend 3 hours travelling was a waste of my time had I k ow it wasn't ready for letting I wouldn't have viewed it and wasted my time .
Val · 22 July 2026
★★★★★ 5/5
GoogleMy whole experience with Nicola from Your Move, has been exceptional. She has kept me upto date on everything with the house from start to finish. She is calm, kind, courteous and extremely professional. I picked my keys up on Saturday and Nicola phoned me this morning to check that everything is going well.
Even with a few teething issues at the beginning (not Your Move related) Nicola supportive and did everything she could to make to help me over come them.
Lianne · 22 July 2026
★★★★★ 5/5
GoogleI had a very positive experience with Your Move during our tenancy process. Their team was professional, helpful, and responsive throughout. They guided us clearly at every step, answered our questions promptly, and made the entire tenancy process smooth and stress-free.
I especially appreciated their excellent communication and support in handling paperwork and resolving any concerns quickly. Their friendly and efficient service made a big difference, and I would highly recommend Your Move to anyone looking for reliable assistance with tenancy matters.
Nasir · 22 June 2026
★★★★★ 5/5
GoogleWe were very pleased with the service we received from Your Move. The team kept us up to date with the current situation and what to expect next. The house sold very quickly and this was without a sale board outside the house. The team worked hard and in partnership with us to ensure we got the best possible service.
Thank you.
Dwyer · 21 August 2026
★★★★★ 5/5
GoogleI always use this company and they provide a great service. Would highly recommend any one who is renting out their property or who are selling a property. Special thanks to Nicola.
Christine · 13 March 2026
★★★★★ 5/5
GoogleThe best decision I made was to rely on Your Move to deal with the sale of my house. I met with other Estate Agents but hands down Stephen from YM was the most professional and instilled the most confidence. I was 100% correct, the sale process was easy and thorough and I couldn't be a more satisfied customer.
My advice would be, if you're looking for the best chance of selling your house, don't bother ringing anyone else, Your Move are head and shoulders the best!
My sale is now complete and I would like to thank Stephen, Nicola and Sarah for all their hard work during this time. As I said in my original review, Your Move Blackburn are in my opinion head an shoulders the best estate agents in this area and I would strongly urge anyone who is selling to use their service. My only negative would be Stephen's horse racing tips :-)
Thanks again from a very satisfied customer!
Lee · 20 March 2022
Agent replied
Thank you for your great review. Several offers after the first lot of viewings, and achieving a fantastic price in the first week of marketing. We look forward to seeing your sale through to completion.
★★★★★ 5/5
Googlethe entire process of applying to moving in was really easy and quick, and actual humans read our application (unlike some previous agencies i've dealt with). nicola is a star, very friendly, understanding and communicative :-) thank you so much for helping our little group of nerds realise our long-term dream of forming our own household!
Lin · 15 August 2026
★★★★★ 5/5
GoogleNicola was an absolute superstar all the way my letting process. An excellent communicator and they completely understood my situation. The smoothest move I've ever done. Thank you 😊 …
Tim · 20 February 2026
★★★★★ 5/5
GoogleNicola made our move very easy and went above and beyond to make sure we moved on time with no issues. Would highly recommend!
Emily · 8 April 2026
★★★★★ 5/5
GoogleNicola was an absolute superstar and very understanding of my situation. Would recommend 100% and now looking forward to my fresh start 👌 😀 …
Tim · 20 February 2026
★★★★★ 1/5
GoogleIf you could rate with zero plus stars them I definitely would, stay well clear away from these people totally time waisters and very cheeky the guy called Mark is really disrespectful especially the way he talks to women if your looking to rent buy or sell stay well clear go to professional estate agents not these clowns
Macauley · 20 March 2023
Agent replied
Hi Macauley,
I am disappointed to hear this is how you feel about our agency. Unfortunately we could not take your application for the property forward. I understand your frustration with the situation but I do not feel it merits the review you have left above. I do believe Nicola is still trying to help you find a new property.
Thanks
Mark
★★★★★ 5/5
Google"I had an exceptional experience with my letting agent, who went above and beyond to ensure I could secure the perfect rental at the right time. Her dedication surpassed what I've encountered with other agents in the market. We’ve moved 5 times in 5 years and Nicola was the most helpful letting manager I have come across. Highly recommended!"
Devanshu · 7 October 2024
★★★★★ 5/5
GoogleA fantastic experience, from start to finish. A massive thanks to Mark, Sarah and Nicola.
Allan · 20 March 2025
Agent replied · 30 March 2024
Thanks for your kind words. Always happy to help and congratulations on your house sale. … More
★★★★★ 5/5
GoogleRenting out my property.Nicola provided a great service,always call to inform me of the next steps ,never left me wondering,always return calls ,thanks Nicola
Omowunmi · 20 November 2025
★★★★★ 5/5
GoogleNicola and Sarah have been amazing throughout the past 18months. Both going out of they way to assist me finding a house (needed 1 urgently due to ongoing issues with a property). Both kept me up to date with properties and having found a new property, both Sarah and Nicola assisted with the admin.
Many thanks to Nicola who had to battle through a new renting system, she got there in the end which meant we got keys a lot sooner and also Sarah who assisted in the many questions I had.
Thanks again Sarah and Nicola, its been a pleasure.
Ashley · 20 March 2023
★★★★★ 5/5
GoogleYour Move estate Agent ( Nicola Connolly ) has been very helpful throughout the process. Nicola helped me to find good tenants every time. She has been very professional and I recommend Your move 100% Thank you Nicola.
Mubin · 20 March 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.