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★★★★★
126 reviews across 2 platforms
23 New Chapel Street, Mill Hill, Blackburn BB2 4DT
Ainsworth Lord Estates's Blackburn office at 23 New Chapel Street is rated 3.4 out of 5 across 126 reviews on two platforms, including 83 Google reviews rated 4.2. Checked 9 October 2026.
Ainsworth Lord Estates is a family run estate and letting agents. based in Blackburn, and Darwen. Owners Paul and Deborah Ainsworth Lord live locally as do all members of their long serving and experienced team. We are proud to service the property needs of the people of Blackburn, Darwen, East Lancashire and beyond. Our aim is to make your property experience as stress free as possible. With our exceptional local knowledge we can help you find your dream home, ideal buyer or trusted tenant. The range of property management, conveyancing, mortgage and alternative sale options that we offer enables us to service your property requirements quickly, expertly and all from our Blackburn and Darwen Offices.
Every review we hold for the Blackburn office, from every platform, shown as written. First names only.
5/5
GoogleEmma and Raphael are very professional, supportive and always available. We had an amazing experience with their agency. From start to the end, they ensured that everything is handled meticulously. Whenever we faced any problems, they …
Thank you for the review. You have been a pleasure to work with we wish you health and happiness in your new home.
1/5
GooglePaul, the director of Aisworth Lord Estate, highly recommended a surveyor he used regularly & trusted, for a property we'd offered the full asking price on. …
1/5
FacebookHaving had a family member rent from them I found them to be the worst possible. House was damp and had rats ... just got told to ring the council ... no support ! When asked to leave the tenancy early due to the disgusting state of the house they threatened and refused to help. This place pray on the weak and place people in Disgusting living conditions as they have no where else to turn . They have no moral compass and just in it to make money and exploit the venerable!!
1/5
FacebookSo let’s get this right... you firstly allowed an 89 year man be a guarantor, you’ve then set him up on a payment plan to collect some arrears knowing full well that will leave him short on other essentials and then even though he’s agreed to a payment plan you’ve then took it upon yourselves to set up a gofundme page on his behalf to collect the money for your own benefit?!? Disgusting behaviour “There was no way Alan could afford to clear this huge debt. Despite this Alan has agreed a payment plan that will take years to pay off. Sadly, this means Alan will have to go without other essentials.”
5/5
GoogleIt was a pleasure living in a property managed by you all. You’ve been the best property managers I’ve ever had the pleasure of renting from. Very clear, organised, and quick to respond to any issues. Very much appreciated that as a tenant. If we ever have a property that needs managing I will be in touch.
1/5
FacebookRented from these for almost two years and had to leave due to jobs not being done. One of them was damp in my daughters bedroom at the time (when it started she was around 7 months and I left when she was around 17 months). Not only was this never fixed but it caused my baby to end up with an inhaler as she couldn’t breath properly in her own bedroom. When I left the only response I got from Paul himself was “make sure you clean up properly or you will be billed for this”. The staff are lovely, just a shame I couldn’t say that about their boss.
5/5
GoogleI have been dealing with Ainsworth Lord Estates for 7 years now, this is a very professional run company, well organised, allways responsive and outstanding customer care. Thanks to Paul and Deborah for everything. Keep up the good work!!
Thank you Rashid for your kind comments. We're delighted to have you as a client and look forward to lookiing after you for many more years. Ainsworth Lord Estates Team
5/5
GoogleI was supported from day one until the final purchase. I am do grateful to have chosen Redbrik. I highly recommend 👌 Pam …
Thank you, Pam, for your 5* review!
5/5
GoogleEmma and Raphael are just brilliant! They have let my property a series of times now, quickly and to great tenants. They are such a pleasure to work with. They communicate quickly and clearly. Their advice has always been spot on. They are …
Thank you so much for the excellent review. We value the feedback. It's a pleasure to work with you. Best E + R
5/5
GoogleWhat can I says about hannah. Hannah has been so supportive and understanding and helping me to get to where I am Buying my 1st home. I have looked at some many house and been turned down. I found this beautiful cottage on ainsworth lord …
1/5
GooglePaul, the director of Aisworth Lord Estate, highly recommended a surveyor he used regularly & trusted, for a property we'd offered the full asking price on. … More
5/5
GoogleFantastic company with a fantastic service. Never had a single rent arrear in 5 years. They always find me the best tenants. Highly recommend
1/5
GoogleEnquired about a rental property and stated at the outset I needed to check with the landlord if they would accept our pets before proceeding any further. Agent told me they will get back to me. They did not. Booked a viewing the next day and asked the person with whom this was done to double check. Never got back to me. On the day of the viewing, phoned up to check, was told our animals would be fine with the landlord. Made a journey of more than 2 hours in total to view the property in the evening. Phoned the agent the very first thing in the morning only to be told they have to check with the landlord if the pets will be accepted. Called to chase a couple of hours later to be told by the same agent an application was put through by someone else the day before, meaning the property is off the market. Shambles. Incompetent amateurs getting away with anything because they operate in saturated market.
5/5
FacebookGreat attention to detail, Fabulous pics from Paul, Great and friendly support and advice from Anthony and Debbie, house sold within a fortnight, highly recommend these guys
Thank you so much 😊
5/5
GoogleIt was stress free experience and a lot of options available - that is why I recommend Ainsworth Lord Estates - especially Paul.
Thankyou John for taking the time tt leave us a kind review. We're delighted you were happy with the service you received. Keep in touch.
5/5
FacebookAfter watching the episode with Alan this evening it broke my heart I searched for your business to contact yourselves so I could make a donation I then saw the fund post you guys had set up for the poor man well done guys At the end of the day you are running a business you could clearly see that you both had empathy for the poor man
It’s my opinion of which I’m entitled to have a nice day 😊
1/5
GoogleEnter at your own risk... These guys have done nothing but rip us off since we used them to rent our property, they have done next to nothing other than take our money at every opportunity. Trust me USE SOMEONE DIFFERENT.....
5/5
GoogleHannah has been amazing through the sale of my property. Always happy to help, and is always available.
1/5
FacebookJust watch the episode on TV of the old chap acting as a guarantor for his son. We cannot believe you took money from a pensioner, where clearly you and the landlord have the power, to write the debt off if you cannot claim from the tenant. Should be absolutely ashamed of yourselves! Over 90 on a state pension !!!!
They are deleting reviews don’t know how they are managing it
5/5
FacebookWould recommend this estate agents, met Christine at the property and she was extremely helpful and informative in regards to the property and surrounding area. Thank you Christine for a pleasant experience, needless to say we also put an offer in for the property too!
1/5
GoogleWouldn't bother if you're renting! Never fix anything, never reply to emails, never answer the phone. Shoddy work force. Once you're in there's no help! Verity the manager is the worst, about as useful as a chocolate teapot. Would avoid as you end up in a rust bucket house and nothing gets sorted! Shocking
5/5
FacebookFrom start to finish a wonderful experience! What a star Debs is held our hand through the whole process! Ainsworth lord did everything they could to get us through every challenge! Could not recommend enough!
1/5
FacebookSlum Landlords! Profiteering off a 90 year old man who they illegally allowed to be a guarantor. Then have the cheek to act like saints fundraising to pay the debts that they along with the landlord who they represent had incurred on him. You make enough profits from treating housing as a business and not a basic human right of having a roof over your head, how about using some of those profits when you make a loss in your business instead of asking for charity.
1/5
FacebookAinsworth Lord Estates why was a 90 year old man accepted as a guarantor? Totally against the law. Shoddy ways! Both you as a company and the landlord should be utterly ashamed. Would you do this to your own elderly relatives?! I think not. I will never come to your estate agent for anything as I'm sure many others won't now. That poor elderly man at breaking point and you are basically trying to act like the martyr, really?
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Ainsworth Lord Estates's Blackburn office has 126 reviews across two platforms: 83 on Google, 43 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.
Ainsworth Lord Estates Blackburn is rated 3.4 out of 5 across all 126 reviews, and 4.2 out of 5 on Google from 83 reviews, checked 9 October 2026.
Ainsworth Lord Estates Blackburn, 23 New Chapel Street, Mill Hill, Blackburn BB2 4DT.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.