Trusted Agent profile · Blackburn with Darwen

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Stones Young Blackburn reviews in Blackburn with Darwen

★★★★★ Excellent

485 reviews across 2 platforms

16 Preston New Road, Blackburn, Blackburn with Darwen, BB2 1AW

Stones Young's office in Blackburn with Darwen, at 16 Preston New Road, is rated 4.8 out of 5 across 485 reviews on two platforms, including 373 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards, one of two awards Stones Young won in 2026.

Google logo

4.7 / 5

373

Reviews on Google

This office

Facebook logo

5.0 / 5

112

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Stones Young, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Blackburn with Darwen office, from every platform, shown as written. First names only.

5/5

Google

I bought my first property using Stones Young and would recommend them to anyone. After a long time of searching for the right property and issues along the way, stones young helped throughout the process especially Jack who was able to answer any questions I had

Mohammed · 22 May 2024

Agent replied · 24 August 2024

Thank you for your great review. Sending best wishes from all the team at Stones Young

5/5

Google

Met with Phil back in 2020 and he expertly guided me through my mortgage options. Got me a great deal and more importantly gave me good candid advice about what was likely best for me based on my finances and situation. Thanks again Phil!

Gaz · 15 September 2026

5/5

Facebook

Thank you so much to Jack and all the team at stones young for help selling our house, we put our house up for sale during a period of uncertainty when they had just relaxed lockdown rules for estate agents and the market was allowed to start operating again, we were so impressed with how the team handled the situation and all the viewings they were great! I can’t recommend them enough. Happy to say we sold the house within ten days and everything is now complete all within 8 weeks from listing. Thank you so much again guys! Amazing service!!

Katy · 11 August 2020

Agent replied · 3 November 2023

Thank you Katy Winnard for your fantastic review. It has been an absolute pleasure helping you and your lovely family sell your gorgeous property. We wish you every happiness in your new home. All the team at Stones Young

5/5

Google

Can’t fault this estate agent who helped us to sell our rental property. Their app is great and keeps you up to date and they call you back if you have tried to get hold of them. Will be using again for future sales! Thank you.

Jacqui · 24 December 2025

Agent replied · 24 March 2026

Thank you Jacqui for your fabulous review, also pleased to hear that you loved the app! Sending best wishes from all the team at Stones Young

5/5

Google

My wife and I purchased our property through SYS&L, we dealt with Mark the whole process was seamless. Highly recommend them.

Nadeem · 24 April 2025

Agent replied · 24 March 2026

Thank you Dimmi for your fantastic 5* review, sending best wishes to you and your wife from all the team at Stones Young Sales and Lettings

5/5

Facebook

Stones Young’s fabulous team helped us move into our dream home at the height of lockdown! Very smooth from start to finish, our house sold quickly thanks to Jack and Johann’s viewings, and Gemma’s photos were excellent. The support from the team but especially Jack, Jennifer and Samantha, especially when our first purchase fell through, was brilliant. I would highly recommend this brilliant firm to help you sell and move into your new home. Five star Service 🏆

Claire · 26 September 2020

Agent replied · 3 November 2023

Thank you Claire Barnes for your fabulous review! It was a pleasure helping you and your lovely family sell your property. Wishing you all every future happiness in your gorgeous new home 🏡. All the team at Stones Young

5/5

Facebook

I just wanted to say a huge thank you to all the staff for selling our house recently. All the staff have been a pleasure to deal with from start to finish and I would definitely reccomend them. They kept me updated throughout the lengthy process and when I became frustrated with solicitors etc Samantha was always on hand to offer reassurance or put in a quick call to the buyer to make sure things were progressing. Fab company and I will definitely use again. Merry Christmas 😊

Alrac · 18 December 2019

Agent replied · 8 May 2026

Thank you so much Carla for your fab review! Wishing you every happiness in the future and we hope you have a lovely Christmas. All the team at Stones Young

5/5

Facebook

I just wanted to say a huge thank you to all the staff for selling our house recently. All the staff have been a pleasure to deal with from start to finish and I would definitely reccomend them. They kept me updated throughout the lengthy process and when I became frustrated with solicitors etc Samantha was always on hand to offer reassurance or put in a quick call to the buyer to make sure things were progressing. Fab company and I will definitely use again. Merry Christmas

Carla · 18 December 2019

Agent replied · 3 November 2023

Thank you so much Carla for your fab review! Wishing you every happiness in the future and we hope you have a lovely Christmas. All the team at Stones Young

1/5

Google

Rude no telephone manners, I called to ask if I can plan a visit to a property and after hearing what I said the phone was hangup, when I called second time straight after no apologies offered and spoken in unprofessional manner , don't know the name but was a man.

Steve · 24 October 2025

Agent replied · 24 March 2026

We are sorry to hear that you feel you didn't receive the service we would expect. We would welcome the opportunity to rectify any issues, if you would like to discuss this further please contact the office and speak to one our senior team.

4/5

Google

Not having moved in 38 years this was a daunting process and it was a wobbly start but with help and advice and lots of chasing up solicitors etc from Andrew we got there. He is a great asset to the company . Always knew when we had any concerns questions he would follow though and get back to us.

Judith · 24 July 2025

Agent replied · 24 March 2026

Thank you Judith for your kind review, sending best wishes from all the team at Stones Young Sales and Lettings

5/5

Google

Excellent sales management skills, particular gratitude to Mark who calmly navigated us through the process. Very professional service from valuation to completion.

Catherine · 21 June 2026

Agent replied · 22 July 2026

Thank you Catherine for your lovely review. Best wishes from all the team

5/5

Google

Really pleased with the work these guys did selling my house. Was on with another agent previously for months and was really disappointed - changed to Stones Young, viewings, offers, feedback and sold for the asking price within a few weeks. Highly recommend them. 👌🏻 …

Burnsie · 24 November 2025

Agent replied · 24 March 2026

Thank you Ged for your great review, happy to hear your received such great service from the team (and all the way from Australia!) best wishes from all the team at Stones Young Sales and Lettings

5/5

Google

The SY team were fantastic throughout, Mark was there to keep the chain on track ! Fantastic service

Josh · 24 April 2025

Agent replied · 24 March 2026

Thank you Josh for your 5* review it is very much appreciated from all the team at Stones Young Sales and Lettings

5/5

Google

Excellent service! Always keeping me updated and responding to emails promptly. Thanks to Mark for dealing with the purchase.

Sarah · 24 March 2025

Agent replied · 24 March 2026

Thank you Sarah for your fantastic review. Sending best wishes from all the team at Stones Young Sales and Lettings

5/5

Google

A very satisfied customer. Stones Young found me a buyer within a couple of days of putting it on the market. They were very helpful with good communication. Especially Mark who kept me informed of everything. Only 11 weeks from start to completion. Thank you to everyone at Stones Young. I would definitely them.

Margaret · 22 May 2023

Agent replied · 3 November 2023

Thank you so much Margaret for your lovely review. It has been an absolute pleasure helping you sell your property. Sending you best wishes from all the team at Stones Young

5/5

Google

Thank you to Sarah and Karen and the team at Stones Young for all their help in selling Mum's flat. They kept us up to date at all times during the whole process and if we had any queries they were very helpful and quick in replying. Would definitely recommend their services! Lesley Haworth

Brian · 22 May 2023

Agent replied · 3 November 2023

Thank you Lesley for your great review. It has been a pleasure helping you sell your Mother's home. Sending you best wishes for the future from all the team at Stones Young

5/5

Google

I just want to say a massive thankyou to Harriet at stones young! What an amazing person! From the viewing of the property to then putting offers in, she has been a dream and been so helpful and has gone above and beyond to assist and help! …

Megan · 4 October 2025

Agent replied · 24 March 2026

Thank you so much Megan for your amazing review, so happy that you received such great service from Harriet! Sending best wishes from all the team at Stones Young Sales and Lettings

5/5

Google

First class service from start to finish. Mark went that extra mile and kept us informed throughout the sale . Prices was very reasonable compared to other estate agents.Would highly recommend thanks for a great service Martin

Martin · 22 May 2024

Agent replied · 3 November 2023

Thank you Martin for your great review, it has been a pleasure dealing with you. Sending you best wishes from all the team at Stones Young

5/5

Facebook

We have just sold and bought through Stones Young and from the beginning, the service was excellent. Sarah and Karen were professional, supportive, and approachable, ensuring we were kept informed throughout the entire process. We would definitely recommend Stones Young due to the exceptional quality of service they provided.

Mel · 23 March 2025

5/5

Google

First class service from start to finish. Highly recommended best agent in the area by far.

Simon · 16 June 2026

Agent replied · 22 July 2026

Thank you Simon for your great review, sending best wishes from all the team

5/5

Google

Amazing service from start to finish. If I ever have property needs again I shall be using Stones Young and recommending them. Thanks to Jack and Mark especially for their outstanding service.

Melissa · 25 July 2024

Agent replied · 24 August 2024

Thank you so much Melissa for your fantastic reviewed. Best wishes from all the team at Stones Young Sales and Lettings

5/5

Google

We chose Stones Young to sell our property as we found them to be honest and professional with a down to earth friendly approach, as well as giving good advice to help maximise our sale. During our sale we were kept up to date with …

Chantel · 4 October 2025

Agent replied · 24 March 2026

Thank you Chantel for your great review, good luck with the renovation! Best wishes from all the team at Stones Young Sales and Lettings

5/5

Google

We recently sold our house with Stones Young and I would like to thank the team especially Jack Stones and Mark Winckley for their brilliant service and hard work. There were there for us throughout the whole process, regular up dates, calls to them always answered and polite and professional. A+++

K · 22 May 2023

Agent replied · 3 November 2023

Thank you for your fantastic review. Always great to hear that our clients have received such brilliant service. Sending best wishes to you and your lovely family from all the team at Stones Young

5/5

Facebook

Once we decided to sell our house it was an easy decision to use this local company with it's well-established reputation AND they certainly did not let us down.From the outset when visited by Joanne we were always treated with the utmost respect and professionalism. Whichever member of staff had any communication with us they were informative and supportive and prepared to impart their knowledge with any necessary advice. Although selling a house is usually a stressful process we could not be more happy with using Stones Young and fully demonstrated to us why they win so many local and regional awards and of course would highly recommend them to anyone. Felix and Debbie

Felix · 29 August 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Stones Young Blackburn

Has Stones Young won any awards?

Yes. In The Trusted Agent 2026 awards: Stones Young, Blackburn with Darwen won Gold; Stones Young, The Old Post Office 740 Whalley New Road Blackburn won Gold.

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