Every review we hold for the Bishopsworth office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotCriminally incompetent - AVOID
If I could give zero stars, I would. AVOID AT ALL COST. CJ Hole is criminally incompetent and cost us thousands in legal fees. Their reputation precedes them! My partner and I rented a property from CJ Hole and our experience was horrific. We viewed the flat while works were still ongoing, promised that issues would be fixed. We entered the tenancy for £1250 PCM to find that the flat was still in a complete state of disrepair. CJ Hole made a pathetic effort to remedy the countless issues with the property and rebutted all of our claims. For 4-5 winter months (Nov-Mar), we were without heating, resulting in significant mould and damp. Our bed frame, mattress, and loads of priceless personal positions were completely ruined by this. The extractor hood above the cooker was poorly fitted and hit my partner on the head when it dethatched from the wall. Several other issues... CJ Hole was continually slow to reply and on occasion, outright refused to our urgent requests to have things fixed. Our property manager Marisha should be struck off for her lack of duty and care. 4-5 months of living in abhorrent conditions, personal positions destroyed - an absolute shambles that ended up in a legal dispute. Utterly disgusting.
Alex · 24 March 2025
★★★★★ 1/5
TrustpilotDon't rent from them.
They didn't maintain our apartment, despite countless emails, calls, and even us turning up at their office... I had a blood stained mattress from a previous tennant for 2 months which they were supposed to replace. And at the end of tenancy they tried to charge us for cleaning and damaged despite how well we cleaned it. After we moved out some items mysteriously went missing, which we were charged for as we foolishly didn't take any pictures when we left...Terrible service - beyond a joke!
Reuben · 26 July 2023
Agent replied · 26 October 2023
Hello Reuben,We are sorry to learn that you were not satisfied with the service provided by a CJ Hole office. To help us further our investigation, would you please email us your contact information and the name of the branch?Email: social.media@cjhole.co.uk
★★★★★ 1/5
TrustpilotI question whether CJ Hole letting…
I question whether CJ Hole letting agency staff have any experience or training in dealing with clients. My goodness how unprofessional can a member of staff be while discussing letting/tenancy issues! One can only conclude from my telephone conversation that I was being ridiculed which continued for one hour, becoming one of the most ridiculous conversations that I have ever heard. If this type of very strange behaviour happens on a regular basis I am amazed this company has any business at all.
Donovan · 7 February 2025
★★★★★ 5/5
TrustpilotExcellent Customer Service and Support.
Excellent customer service and support throughout the entire selling process.Have just completed the sale of my late fathers property with CJ Hole. Got off to a bad start with another agent in Bristol, so had a very negative view of the agent services available to sellers.From my first meeting with Andy Musker from CJ Hole I was filled with confidence. Andy provided a clear outline of what I could expect in terms of service and cost, along with what him and the team would support with during the journey.I was then put in touch with Ryan Burt, who done exactly what he said he would do during each step of the process. He kept me fully updated during viewings and throughout to completion of the sale.Extremely professional and honest approach, something other Bristol agents appear to be lacking. Extremely grateful for the support from Ryan throughout and will be heading straight to CJ Hole if I need a house agent in the future.
Kelly · 30 May 2023
Agent replied · 26 October 2023
Hi Kelly,We are so happy to hear you had such an excellent experience and we hope to hear from you again.Thank you for choosing CJ Hole and thank you for the 5 stars!Kind Regards,CJ Hole
★★★★★ 5/5
GoogleThey were very professional and accommodated my request for a late evening viewing. Dan was honest and service oriented and I thank him for being available at my request.
Ananda · 28 February 2025
★★★★★ 5/5
GoogleDan has been very helpful and friendly with the viewings he has done with us. He's very informed about the properties and the local area, and has been helpful with any follow up questions we've had.
James · 20 November 2024
★★★★★ 5/5
GoogleAlex was great in assisting with a property purchase I was interested in and helped promptly when putting forward an offer, highly recommend 👍🏻 …
Ashley · 15 April 2025
★★★★★ 5/5
TrustpilotHad a good experience with Cj hole
Had a good experience with Cj hole. Everything so clear and well supported by Jenny. Highly recommended!
TamashaDilthara · 19 August 2026
★★★★★ 5/5
GoogleDan showed us around various properties also for the second viewing of one we were keen on, was very knowledgeable and helpful. Has kept in contact from start to finish. Amy
Samson · 13 January 2025
★★★★★ 5/5
TrustpilotPositive experience
I had a really good experience selling my flat with CJ Hole. Justin went above and beyond with the sale and made everything seamless. Would recommend selling a property with CJ Hole and would use them again without question.
Jess · 29 August 2024
★★★★★ 5/5
GoogleDaniel was most hopeful, really easy to speak to, knowledgeable, and helpful. Couldn't have wanted for a better estate agent to do the viewing with. Thank you!
Lawrence · 5 February 2025
★★★★★ 1/5
TrustpilotA very disappointing experience from start to finish
Sophie · 19 September 2026
★★★★★ 5/5
GoogleDaniel was great, probably the most down to earth, honest estate agent we’ve ever met. He helped us with multiple property viewings and made suggestions based on what we wanted. Highly recommend!
Phoebe · 21 October 2024
★★★★★ 1/5
TrustpilotI didn’t have a great experience with…
I didn’t have a great experience with C.J Hole Estate Agents. Trying to get hold of someone was incredibly frustrating, calls often went unanswered and it felt impossible to speak to the right person. A few of the staff I dealt with came across as quite rude and dismissive, which I think came down to inexperience and a lack of professionalism.
Rachael · 5 July 2025
★★★★★ 1/5
TrustpilotA Deeply Disappointing Experience
After instructing CJ Hole to sell our property, we were initially confident that we had chosen a capable and professional estate agent. Unfortunately, that confidence has steadily eroded due to a range of ongoing issues that, in our view, highlight a lack of professionalism, poor communication, and inadequate service.
Rik · 15 October 2025
★★★★★ 2/5
TrustpilotPurchased a property through CJ Hole
Purchased a property through CJ Hole. Although very happy with our purchase, this very much felt despite CJ Hole. We were thankful for a supportive solicitor who acted as a barrier against the constant hassle we had from CJ Hole. They fabricated urgency where it did not exist. Played on any anxieties we had as 1st time buyers. They made an already stressful process much much worse.
Liam · 15 September 2023
Agent replied · 14 November 2023
We are sorry to learn that you were not satisfied with the service provided by a CJ Hole office. To help us further our investigation, would you please email us your contact information and the name of the branch?social.media@cjhole.co.uk
★★★★★ 1/5
TrustpilotIf I could give them one star I would
If I could give them one star I would. For renters this is NOT the company to go through. We moved out of our flat, cleaned it very well and we’re charged ABSURD amounts of money for cleaning fees. We had to pay an early exit fee for leaving the property early (which we expected) but we’re charged a lot of money for really minor things that we didn’t need to be charged for. Have rented a few places before and never have we been treated this poorly. Really do not recommend if you are renting from them!
Josie · 9 September 2024
★★★★★ 1/5
TrustpilotAgent from 1985
They simply will not give even a ball park figure as to costs unless you engage deeply with them.. ie name, address, DNA and fav pop group!! I gave them location, house type, description, no chain info etc... and so on and they insist one of their pointy shod, cheap suited, 17 year old haircut chaps get in touch they could not indicate costs. Several other agents in Bristol say 1.5% or 2% flat fee and no argument... This agent thinks it is still 1985. They need to realize 2 things... The seller is the client and the agent is incidental, not pivotal.
Kornelius · 5 September 2024
★★★★★ 5/5
GoogleThank you Daniel (Bingham) for all your help with our last few viewings, very much appreciated.
Spike · 15 April 2025
★★★★★ 5/5
TrustpilotGreat team and experience
All at CJ hole were professional, helpful and made the experience as stress free as possible. Tom was great at initially showing us around the property and keeping us informed throughout the buying process. Thank you from Mr and Mrs Hoatson.
Laura · 23 March 2024
★★★★★ 5/5
GoogleDaniel was a great help yesterday. Excellent communication skills and indept knowledge, helped with our viewings and gave a well detailed advise. Great guy!!
Fayoyin · 20 December 2024
★★★★★ 5/5
GoogleWe placed our house on the market with CJ Hole and they were very friendly, quick, and efficient, and handled all of the viewings and offers really well. When we eventually decided not to sell, we felt terrible about wasting their time and effort, but they were really cool about it.
They recently valued our house again despite us letting them down last time. Thanks, you're great!
Lord · 21 February 2025
★★★★★ 5/5
GoogleChloe and the team at CJ Hole have been great. We have brought a property through them and they were the somothest part of the whole process. Any questions and issues were quickly replied to and resolved.
Matt · 15 April 2024
★★★★★ 5/5
GoogleDaniel was friendly & approachable, ready to answer any queries.
There was no feeling of hard-sell, I would recommend him for any future searches.
Caroline · 20 November 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
