Trusted Agent profile · Bishop Auckland
★★★★★
691 reviews across 2 platforms
Douglas Crescent, Auckland Park, Bishop Auckland, DL14 8RG
Linden Homes North East's office in Bishop Auckland, at Douglas Crescent, is rated 2.4 out of 5 across 691 reviews on two platforms, including 10 Google reviews rated 4.2.
Every review we hold for the Bishop Auckland office, from every platform, shown as written. First names only.
1/5
Trustpilot0 stars for this s*** of the earth
0 stars for this s*** of the earth. Still waiting for customer services to get back with several issues after months of negligence. They are a real waste of money and resources. Their contractors are all dodgy like them doing half con jobs. Simple advise. Don't buy from them unless you want to waste your money and lose your mind chasing them up.
1/5
TrustpilotWorst decision we have ever made to buy…
Worst decision we have ever made to buy a linden home. Recently wanting to do the garden had a few people round for quotes. Been told not to even start it because the air bricks are level to the ground not raised which is illegal as can cause damp issues. We have spoken to linden homes and they are now refusing to do anything about it.
1/5
TrustpilotArranged for a viewing at Linden Homes…
Arranged for a viewing at Linden Homes Site at Retford for 12noon Sunday 5th February 2023.We arrived at 1130am and waited for a representative to arrive. No one turned up. We left at 1245pm. How unprofessional of this Company. 60 mile round trip for nothing.
1/5
TrustpilotAwful experience
Awful experience, no morals, sales people will lie through their teeth to get you to buy one of their cheaply made properties. Six months of delays. Constant miscommunication of build stages. They have no idea. Never again.
1/5
TrustpilotIf you have had a leak in your roof and…
If you have had a leak in your roof and you have NHBC cover for your Linden Home, contact the NHBC. A roof is structural. They will require copies of all your correspondence with Linden Homes with regards to the leak, and you chasing them. Tell them you would like someone else to fix it. Good luck.
5/5
TrustpilotChudleigh purchase
We have purchased a home in Chudleigh with lots of help from Hayley and Beth. The whole process was very smooth and we were kept informed at event stage. Every email was answered within an hour , all snagging was completed with a couple of days and the house is lovely. Absolutely superb all round
1/5
TrustpilotVery disappointed by Linden
Very disappointed by Linden. Our development has been left in a dire situation. No communication, no responsibility taken by them. It has become a danger for our children to be walking around because of the poor state it has been left in. How they get away with it is beyond me?! Seriously think about buying a property from these developers.
1/5
TrustpilotShocking customer service
After contacting them on many occasions to arrange a viewing I received a call end of August to advise they will call me in 2/3 weeks to arrange a viewing once the site is safe etc never heard a thing so I chased it and still have heard nothing back now the home we wanted have now all gone.
1/5
TrustpilotSo many problems and issues unresolved
STAY WELL CLEAR. So many problems and issues unresolved. Lack of communication and really poor service. Would not recommend people buying these houses.Cheap materials used, short cuts taken and end up costing a lot more to rectify.
5/5
TrustpilotGreat service
Karl, Jack and Ben have been helpful throughout the whole process providing all the answers to our questions and if anything needed sorted it would be completed within a satisfactory timescale. I would recommend linden homes as myself and Partner have been happy with our service so far.
1/5
TrustpilotWe bought a property off Linden homes …
We bought a property off Linden homes in Horndean 6 years a go,we have had water coming in through the roof despite hundreds of hours and emails over six years asking Linden to fix the problem we are no nearer to getting it fixed than we were 6 years a go.Avoid this company like the plague.
5/5
TrustpilotWe were under offer and looking for a…
We were under offer and looking for a brand new house. Joseph the area sales manager was excellent. Nothing was too much trouble for him. I love the fact that if you need to move quickly you can buy a smaller property and use their exchange program when a larger house becomes available .
1/5
TrustpilotLiterally the worst company I’ve ever dealt with.
Literally the worst company I’ve ever dealt with. Every single person I’ve had dialogue with has been behond useless. Honestly avoid, I mean that as I’m currently living with the ongoing hell which is Linden Homes.Just want to add, 1 star on trust pilot thats disgusting. Linden should be ashamed of there so called business. I’m gutted I didn’t see this feedback before purchasing.
1/5
TrustpilotWe’ve owned our house on heathlands for…
We’ve owned our house on heathlands for 4years. The communal areas are a mess. Unfinished street lighting, a garden with walls collapsing and crumbling estate entrance pillars. Not a safe environment for children to play and certainly not what Linden Homes promised when we bought the house. Linden Homes and First Port have proved very difficult to deal with.
2/5
TrustpilotAbsolutely terrible company
Absolutely terrible company. The work is average at best. The customer services are awful. We have had approximately 35 days of work completed on our house with snags, all of which are bodges and usually fail multiple times. Do not use this home builder.
1/5
TrustpilotTerrible
Beyond Terrible. Worst buy . Bad workmanship no customers service . No ones interested in helping resolve problems. So Disappointed with our purchase. Kitchen dysfunctional . Carpets fitted badly. Poor finish in bathrooms. Purchased before completed big mistake garden not big enough to put a shed up . As for the House Rising damp ! We moved in May 2019
1/5
TrustpilotAwful customer care
Awful customer care, terrible communication. Empty promises about after care. We have been handed from one person to the next and have had to chase every linden representative available in order to sort our "2 week" snag list. We still have outstanding jobs such as lights not working, mould on ceiling and a shower door not closing. Our experience has been upsettingly stressful.
5/5
TrustpilotExcellent experience from start to finish
Bought a house in Malton through Linden Homes and the service was first class, site manager was on hand almost immediately to deal with our snags and one or two small issues, currently in the process of selling to upgrade through Linden Homes again at Cayton Reach due to work relocation, extremely satisfied and would highly recommend.
1/5
TrustpilotIf I could give a minus I would
If I could give a minus I would! I’m a resident of Methuen Drive we’ve had nothing trouble with Linden and Quinn developments and yesterday to put the icing on the cake a neighbour was punched to the ground in an unprovoked attack by two builders for unloading his shopping outside his home
1/5
TrustpilotBe warned
Be warned, STAY WELL AWAY. The worst New Home I have every purchased. Shocking build quality with endless snagging list and with Linden Homes in no particular hurry to rectify. Do yourself a favour and leave well alone. Bunch of Cowboys.
5/5
TrustpilotIssues are followed through
Issues are followed through. Great services. Thanks, especially to Patrick, the previous site manager.
1/5
TrustpilotAwful new build homes
Awful new build homes, please don’t buy off these. So many problems after being bought. Problem after problem.
5/5
TrustpilotGood quality houses, and excellent customer service
We bought 3 bedroom house from Cranbrook, Exeter. We're very delighted with the quality of our new home. Absolutely fantastic customer service before and after sale. Thank you very much for Simon proper gentleman and the rest of the sales team also Michaela and the rest of the after sales team. Would definitely recommend Linden homes to anyone.
1/5
TrustpilotAs a former sales executive for linden…
As a former sales executive for linden homes I have experienced the good and the bad. I feel for the customers as they are sold the dream and that is what they should recieve . The reality is not so, this company bullies their staff and does not comply to messages they spout of being an equal and fair employer.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Linden Homes North East's Bishop Auckland office has 691 reviews across two platforms: 10 on Google, 681 on Trustpilot (across the whole business).
Linden Homes North East Bishop Auckland is rated 2.4 out of 5 across all 691 reviews, and 4.2 out of 5 on Google from 10 reviews.
Linden Homes North East Bishop Auckland, Douglas Crescent, Auckland Park, Bishop Auckland, DL14 8RG.
