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VervLife reviews

3.9

★★★★★ Good

63 reviews across 1 platform

Paradise View, 28 Paradise Street, Birmingham B1 2BJ

VervLife's Birmingham office at Paradise View is rated 3.9 out of 5 across 63 reviews on 1 platform, including 63 Google reviews rated 3.9. Checked 9 October 2026.

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3.9 / 5

63

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Birmingham office, from every platform, shown as written. First names only.

5/5

Google

Ahmed and Courtney thank you for the service you provide at Paradise View. Geor-Dan is really enjoying her new space and we appreciate the comfort we have in knowing she’s safe and in a space that she enjoys, especially because we don’t reside in the UK, so huge thanks 💕. PV is safe, in a great location and well managed. The building requires a fob for entry, has a reception, beautifully designed shared spaces and individual apartments. The location is excellent because it’s located in the right next to a great convenience store and gym. It’s also within walking distance to all modes of transportation that arrives and departs from the city center. There’s also a tram stop very close by. We couldn’t ask for much more, so again thank you Ahmed and Courtney!

Jenita · 16 January 2026

Agent replied · 16 April 2026

Hi Jenita , Thank you so much for your wonderful feedback! We’re thrilled to hear that Ahmed and Courtney have been supportive in helping your daughter settle in and she's enjoying living in paradise view Apartments.

5/5

Google

Loved living at Paradise View! Paradise View is such a great place to live! They’re always organizing fun events, which makes it super easy to meet people and make new friends. It really feels like a community here, not just an apartment complex. The coworking space is a big bonus, there are even meeting rooms you can book if you need some quiet time for work or calls. Super handy if you work from home! Also, a big shoutout to Ahmed and Courtney, they’re always so helpful and friendly, and really go out of their way to make sure everything runs smoothly. ❤️ And the location? Honestly, you can’t beat it. Everything you need is just around the corner ☺️

Swapnila · 25 July 2025

Agent replied · 23 September 2025

Hi Swapnila, thank you so much for sharing your wonderful feedback! We’re thrilled to hear that you’ve enjoyed life at Paradise View and felt part of the community. It’s great to know the events, co-working spaces, and the support from Ahmed and Courtney have made such a positive difference. We’re delighted you’ve enjoyed the location too, and we really appreciate you being part of our community!

1/5

Google

If i could provide a minus review for this place i would. Courtney the manager has a complete lack of empathy or concern for any of the residents. Once you sign your contract any issues that you might have won't be addressed they just want your monthly rent. When we moved in we was told no more than 11% of the building would be rented to students, this is not the case. Their is no security within the building, 2 PS5's have been stolen from the downstairs lounge area since we have lived here. If you forget your fob you are given a code for a box outside and you can access the entire building! Well worth the city centre payment for your room to be accessed by anyone. The roof terrace is in disrepair. panels missing and the furniture nowhere enough for the residents that reside here. The trains exit Birmingham New Street station underneath the building and diesel exhaust fumes are put in to your room through the filtration system under the building. If you are on the lower floors you will hear the trains passing under the building. Courtney emailed the residents asking for reviews and if you mentioned her you would get a £10 Amazon voucher. Do not move here you will regret it!

Rota · 16 April 2025

Agent replied · 22 December 2024

Hi Zey, Thank you for your feedback. We're sorry to hear about your experience and appreciate you bringing these issues to our attention, you can raise any concerns or maintenance queries with our on-site team via our resident app and we can help address and resolve these for you specific to your apartment. Security and noise concerns are a priority to us and we hope to reassure you that we actively remind residents about noise, smoking and security guidelines to keep the building enjoyable for everyone. The tea, coffee and refreshments within the co-working space, while not included in our lease terms, are something we try to provide whenever possible for residents’ enjoyment and these are topped up frequently. We’ll continue exploring ways to improve our shared spaces and offering. Paradise View has a mix of all types of resident demographic, from working professionals, families, and students. This changes as and when our residents join and leave us. The airflow was resolved a few months ago, but please reach out directly if this is not the case, and if you’d like further assistance. We hope we can help work together with you to ensure your time at Paradise View is enjoyable. Kind regards, Paradise View

1/5

Google

If i could provide a minus 1 review for this place i would. Courtney the manager has a complete lack of empathy or concern for any of the residents. Once you sign your contract any issues that you might have won't be addressed they just want your monthly rent. When we moved in we was told no more than 11% of the building would be rented to students, this is not the case. Their is no security within the building, 2 PS5's have been stolen from the downstairs lounge area since we have lived here. If you forget your fob you are given a code for a box outside and you can access the entire building! Well worth the city centre payment for your room to be accessed by anyone. The roof terrace is in disrepair. panels missing and the furniture nowhere enough for the residents that reside here. The trains exit Birmingham New Street station underneath the building and diesel exhaust fumes are put in to your room through the filtration system under the building. If you are on the lower floors you will hear the trains passing under the building. Do not move here you will regret it! The management from VervLife were here recently and were laughing how residents at a block in Manchester that they manage were frightened to leave the block because of the drug dealing and knife crime outside the building. This is how much VervLife will care about you! Do not rent from these people they are putting your lives at risk with their lack of security.

Zeynep · 16 April 2025

Agent replied · 16 April 2026

Thank you for your feedback. We’re sorry to hear about your experience and understand your concerns. Our team has been in touch directly to address the issues you’ve raised, and we are actively working on resolving them. Regarding the noise from the trains, we want to assure you that the building is equipped with double glazing, which should effectively minimize any noise from the trains below. If you are experiencing anything unusual, please reach out so we can investigate and address it. Additionally, we’d like to clarify that the demographic of the building does change throughout the year, with different groups of residents moving in and out at various times. We are committed to providing a better living experience for all of our residents, and we take security and maintenance seriously. Your feedback is invaluable in helping us make necessary improvements, and we apologize for any frustration caused during your time here. We hope that we can continue to work with you to improve your experience at Paradise View. Kind regards, Paradise View

5/5

Google

Paradise View is a wonderful place to live for a variety of reasons. Firstly, the location is perfect, you could not ask to be better placed to access everything birmingham has to offer, it is a 5-6 minute walk from new street train station which is incredibly convenient. Next, the apartments are very high quality, I have had no maintenance issues despite being the first tenant in situ. The communal areas are brilliant, there is space to work, study, relax and have a coffee, all just a lift ride away. On top of this there is a bookable meeting room which comes in handy for conference calls! Courtney and Ahmed deliver an impeccable service and are very swift to respond to emails and or requests, not to mention that they are both always up for a chat. Getting deliveries is a dream as there is a secure room that is available 24/7 to pick up parcels from. Overall I highly recommend paradise view if you’re looking for a high quality and convenient place to live.

Adam · 16 April 2025

Agent replied · 9 November 2024

Hi Adam, Thank you for your five star review! We are delighted to hear all aspects of your stay have exceeded expectation and you are loving your stay at Paradise View. If there is anything else we can do for you during your stay, please let us know and we will be happy to help. Kind regards, Paradise View

5/5

Google

Living in paradise view has many advantages, especially for those who enjoy city life. The apartment is located in the heart of the city, making it incredibly convenient. Shops and restaurants are excellent, with a wide variety to choose from, including some amazing Chinese restaurants. Being in the city center means everything is within walking distance, which adds to the convenience. Transportation is another highlight. The location offers easy access to bus, coach, and train stations, making it simple to travel locally or even nationally. Public transport is frequent and reliable, adding to the appeal of the area. One of the best parts of living here is the apartment staff, especially Muhammad Ahmed Aziz, who is EXCELLENT. He always brings a positive and friendly vibe, making residents feel welcome and comfortable.

Yixin_Eddie · 16 April 2025

Agent replied · 16 April 2026

Thank you so much for your thoughtful review Yixin! We’re thrilled to hear you’re enjoying everything Paradise View has to offer, from the convenience of city life to the variety of shops and restaurants nearby. It’s great that you’re taking advantage of the easy access to transport too! We’re especially happy to hear such wonderful feedback about Ahmed and we’ll be sure to pass on your kind words to him. Thanks again for sharing your experience with us!

5/5

Google

Amazing service from viewing (was shown 3 different apartments to evaluate the options available) to moving in (my keys were available pretty much as soon as I made my first payment and signed the paperwork. Referencing very quick and was kept in the loop at all times by the staff arranging my move. Staff on site are happy to help with any queries you have, there are great facilities including meeting rooms and a private dining room to name just a couple (although I don't make use of most of them, I will utilise the roof terrace in summer). If you are looking for somewhere in the city centre with a hassle free move I highly recommend Paradise View. Book your viewing today and you will want to move as soon as you have a look around.

John · 16 April 2025

Agent replied · 16 April 2026

Thank you for your amazing review John! We’re so happy to hear that your experience with us was smooth from start to finish, from the apartment viewings to your move-in process. It’s great that the staff was able to keep you in the loop and help you every step of the way. We’re also glad you’re enjoying the facilities, we agree, the roof terrace is a perfect spot to relax in the summer! Thanks again for recommending Paradise View. We’re excited to have you as part of our community and look forward to seeing you around!

5/5

Google

I couldn't be happier with my choice to live at Paradise View Apartments!The apartments feature quality finishes, great natural lighting, and smart layouts that maximize space. The soundproofing between units is excellent. Ahmed is exceptional - always responsive and genuinely caring about resident comfort. The common area has become a vibrant hub for remote work and community gatherings, with comfortable seating, fast WiFi, and a great atmosphere. One of the best recent additions the new Anytime Fitness gym right in the building. Residents get special subsidized rates, making it incredibly convenient to maintain a fitness routine without leaving the premises. It's a game-changer for busy professionals! The location in the city centre is unbeatable, with everything from restaurants to shopping within walking distance. Public transport connections are excellent, making commuting a breeze. The building maintenance team keeps everything spotless, from the lobby to the elevators. Highly recommend to anyone looking for a premium living experience in the heart of the city!

Rajiv · 16 April 2025

Agent replied · 16 April 2026

Thank you so much for your glowing review Rajiv! We're thrilled to hear you're enjoying your time at Paradise View. It’s wonderful to know that the quality of the apartments are making your living experience so comfortable. We’re also delighted that you’re making the most of the amenities, especially the new Anytime Fitness gym, it’s great to see it becoming such a game-changer for our residents! Ahmed will be so pleased to hear your kind words, and we’ll be sure to pass them along. We're proud to offer such a vibrant, well-connected community in the heart of the city, and we truly appreciate your recommendation!

5/5

Google

I’ve been living at Paradise View Rental Apartments for a while, and I have to say, the concierge team is fantastic. Courtney and Ahmed really stand out and deserve some recognition. Courtney is just lovely, she consistently goes above and beyond to make sure residents are happy and their needs are met. I actually knew her from my last apartment, where she was part of the letting team, so I’ve seen her exceptional work ethic for over two years now. It’s refreshing to see her bring that same dedication here at Paradise View. Ahmed is also great! He’s incredibly dependable and doesn’t hesitate to take on tasks outside his usual duties as a concierge. No matter what needs doing, Ahmed is on it. You can tell he genuinely cares about making residents feel comfortable and valued. Overall, having Courtney and Ahmed here makes living at Paradise View even better. They’re both incredible assets to the team, and it’s always a pleasure interacting with them!

Victor · 16 April 2025

Agent replied · 16 April 2026

Hi Victor, Thank you for your review. We appreciate you taking the time to share this and highlighting what each site team member has done to make your stay so special! We will pass this onto the team and I am sure it will brighten their day. Kind regards, Paradise View

5/5

Google

Paradise View Apartments is in an ideal location, just a short walk from the station, making commuting and getting around incredibly easy. The communal areas are well-maintained and provide a great space to relax or socialise with friends. They also put on regular events, which is a fun way to meet the neighbours and feel part of the community. Courtney and Ahmed are always friendly and accommodating. Plus, the stunning views add to the overall experience.

Adeline · 16 April 2025

Agent replied · 9 November 2024

Hi Adeline, Thank you for your review. We are happy you have been able to get stuck into Paradise View life and be apart of the community through our events and using the shared spaces. We are glad to have you stay with us at Paradise View. Kind regards, Paradise View

5/5

Google

Paradise View is a great place to live. It is well located near New Street, with endless options for food and shopping. It is also walking distance to all 3 train stations, and located conveniently next to Town Hall tram stop. The apartments and shared social spaces are all very new and well furnished. Thank you Ahmed and Courtney for being so welcoming and always going above and beyond for the residents!

April · 16 April 2025

Agent replied · 9 November 2024

Hi April, Thank you for this wonderful review. We are delighted to hear you enjoy living at Paradise View and everything the city has to offer! It is also great to hear how welcoming the team have been and we hope you enjoy the rest of your stay. Kind regards, Paradise View

5/5

Google

I moved into this building a week ago, and I couldn’t have made a better choice. The common area is beautiful, spacious, and full of entertainment options. The building is extremely well-maintained and always clean. The team is friendly, available, and ready to help whenever needed. A special thanks to Mohamed, who assisted me during the viewing, he was very kind and welcoming. Great bicycle parking as well! Highly recommended!

Gianmarco · 16 April 2025

Agent replied · 16 April 2026

Thank you so much for the wonderful review Gianmarco! We’re thrilled to hear that you’re enjoying your new home and the building’s amenities. It’s great that you’ve found the common areas spacious and full of entertainment options, and we’ll be sure to pass along your thanks to Ahmed, he’ll be so happy to know that his kindness made a positive impact. We truly appreciate your recommendation and hope you continue to have an amazing experience here!

5/5

Google

The move in process was straightforward and easy going. Ahmed was really helpful in guiding me through the process. Both the apartment and building are extremely clean. As a resident I also got some great benefits like discounts at the gym and a nearby grocery store. Overall really happy with my decision!

Alex · 29 September 2025

Agent replied · 27 December 2025

Thank you so much for your wonderful review! I’m really pleased to hear that your move-in process went smoothly and that you found the guidance helpful. We work hard to keep the building and apartments spotless, so it’s great to know that stood out to you.

5/5

Google

I’ve been living at Paradise View Rental Apartments for a while, and I have to say, the concierge team is fantastic. Courtney and Ahmed really stand out and deserve some recognition. Courtney is just lovely, she consistently goes above and beyond to make sure residents are happy and their needs are met. I actually knew her from my last apartment, where she was part of the letting team, so I’ve seen her exceptional work ethic for over two years now. It’s refreshing to see her bring that same dedication here at Paradise View. Ahmed is also great! He’s incredibly dependable and doesn’t hesitate to take on tasks outside his usual duties as a concierge. No matter what needs doing, Ahmed is on it. You can tell he genuinely cares about making residents feel comfortable and valued. Overall, having Courtney and Ahmed here makes living at Paradise View even better. They’re both incredible assets to the team, and it’s always a pleasure interacting with them!

Victor · 12 October 2024

Agent replied · 9 November 2024

Hi Victor, Thank you for your review. We appreciate you taking the time to share this and highlighting what each site team member has done to make your stay so special! We will pass this onto the team and I am sure it will brighten their day. Kind regards, Paradise View

5/5

Google

Paradise View Apartments are in a very central and prime location, just a short walk from the Bullring shopping center. The communal areas are always clean, with a stylish, boutique feel. They also host great events for residents, adding a lovely sense of community. Ahmed is incredibly helpful and personable, always ready to assist. Highly recommend living here!

Jada · 16 April 2025

Agent replied · 9 November 2024

Hi Jada, Thank you for taking the time to share your experience at Paradise View. We are so glad you are loving living here and have got stuck into the Paradise View community with using the social spaces and attending events! Please be sure to reach out if you need anymore assistance during your stay. Kind regards, Paradise View

5/5

Google

Moved into an amazing studio and everything is great. Reception was really helpful and very informative. The common area facilities are more than I can ask for, which is a mix of productivity and fun. They also host DJ nights and live sport events. It’s fun to hang out with other residents.

IronBatNeto · 16 April 2025

Agent replied · 9 November 2024

Hi IronBatNeto, Thank you for this five star review! We love hearing what our residents love about living at Paradise View! We will be sure to pass this onto the team and hope you continue to enjoy the events at Paradise View. Have a great day. Kind regards, Paradise View

4/5

Google

Overall I'm satisfied. Coffee is available. It's close to the gym. It's conveniently located near the station. However, if there's no staff at the reception, delivery people will harass residents and force them to open the door. It would be good to have some sort of rule regarding deliveries.

YUTA · 16 May 2025

Agent replied · 16 April 2026

Hi Yuta! Thanks so much for your feedback, we’re really glad to hear you’re enjoying the location and amenities at Paradise View! We provide a secure Parcel Room where all deliveries should be left by couriers, giving residents easy and convenient access. Our team are on-site Monday to Friday, 9am to 5pm, and always happy to assist where possible. While we do our best to guide couriers as we understand the fustration - they do operate independently and we don’t have control over their actions. That said, we’ll continue encouraging them to use the Parcel Room.

1/5

Google

NOT SAFE. DO NOT RISK YOUR SAFETY. Only consider if you have backup options and you are in a safe and secure position before considering this site! To explain, my wife and I went there and were very happy with the studio. We were very happy with the room, less so about the bike area (unfortunately filled with waterlogged drowned rats exposed to the outdoors) but for the price it was reasonable and we were very happy with it. They use a 3rd party background checker called "Homepeople" which check your finances and so on but the problem is they have no phone number just an direct messager. You may think you're talking to AI with thm but apparantly it is not the case however the actual experience of dealing with them is not human in any way shape or form. It was frustrating to navigate and if they request something they'll ask for some paperwork to be done in the next hour or your application will be closed. There was an issue that required me to call the location site as homepeople said it was not their problem. I phoned and paradise didn't answer. I kept ringing, panicking because we needed to get this place sorted, we were so so scared of losing it but paradise wouldn't pick up the phone. Even now I look over my interactions at that moment and the worst I really can think of was a commented about homeppl to Courtney in which I said "I'm sorry for bothering you guys, it's these homepeople guys, they're just braindead. No offense to yourselves I know paradise staff are not the homepeople staff and you guys are doing fine." So I updated paradise and I begin to rush back, it appears at that time courtney was annoyed she had to do the email. Even now I really try to imagine what kind of tone or words I could of said to her to of made her cancel my application later but this is all I know. ((Had to edit and needed to reduce some text)) Homepeople are a nightmare as far as third party finance checkers go. Total and complete automated humans, incapable of independant thought. They made it impossible to deal with the application and gave me "next day" ultimatums while trying to deal with 2 other people. They felt being compared to AI was too accurate and sent an email telling Courtney stopping the application I went back there with my wife, apologising for behaviour. She must have felt so strongly about defending the AI stylised agents that that was personal justification in itself. She let us beg in front of her and she did so quietly and composed because her decision had already been made. A woman I had never brought any trouble to was so absolutely appauled I would comment on AI chat-bot agents I didn't deserve a place to live. The next couple of days had been the worst of my life and i've had some pretty low moments in my life. The upheaval was horrendous and i'll always have Courtney to thank. I only felt brave enough to write this review only when the last absolute detail of my new place was sorted. I can only Imagine if courtney had her way, I'd be homeless entirely kicked out onto the street and divorced because in her eyes, I do not even deserve the opportunity to rent. To her, I don't deserve happiness and she is the moral compass for everyone she meets. So as I said before, do not consider this place provided Courtney is still an agent there and do not risk the time spent in background checks and your deposit if you are in a precarious situation. Courtney will decide weather you deserve to have a place or not. Every residential complex can decide on who they allow but this place has a truly biased decision. They'll say protection of their staff but they just enjoy excercising their power to discriminate on those they don't like. Be safe **Update**: Courtney reached out to my family and I asking for the review to be taken down because quote "That wasn't my decision to make". To which i'll quote Courtney: "Thank you for your apology but I will not be considering your application. Instead, take this opportunity to grow and learn and perhaps treat others better going forward"

Luke · 16 April 2025

5/5

Google

Paradise View is a lovely place to live. Reasonably priced in an amazing location. It's clean, modern, and run exceptionally well. The staff Ahmed and Courtney do a fantastic job organising events and sorting out any maintenance issues. Your efforts are much appreciated 🫡 …

Cormac · 16 April 2025

Agent replied · 9 November 2024

Hi Cormac, Thank you for the five star review! We will pass this feedback onto our site team who will be delighted to hear this. Kind regards, Paradise View

5/5

Google

Great place to stay. Perfect location as there are lots of things to do there. Ahmed has been very helpful and friendly during my tenancy. The facilities are great with stunning view especially in the rooftop terrace. Overall great place to stay

Jason · 16 April 2025

Agent replied · 16 April 2026

Thank you so much for your kind review Jason! We're thrilled to hear that you had a great experience during your stay. It's wonderful to know you enjoyed the location, facilities, and the rooftop terrace views! We’ll be sure to pass your compliments on to Ahmed, he’ll be happy to hear that he made your stay even more enjoyable!

5/5

Google

Lived here for a year, good location and whenever I needed help Ahmed was always there to help and fix the problems!

Megan · 28 October 2025

Agent replied · 27 December 2025

Hi Megan, Thank you so much for your lovely review! I’m really glad to hear you enjoyed your year at Paradise View and that Ahmed was able to help whenever you needed anything. It was a pleasure having you here.

5/5

Google

Really enjoy living in Paradise View with excellent location and high quality of service apartment. Very cozy and new apartment to stay in Birmingham city centre and it’s very convenient. I enjoy spending time in common area. Rent is acceptable.

Wan · 7 April 2025

Agent replied · 16 April 2026

Thank you for your kind words Wan! We're so pleased to hear that you're enjoying both the comfort of your apartment and the convenience of our central location. It's great to know the common areas have become a place you enjoy spending time in.. We truly appreciate you choosing Paradise View as your home and are here to make sure your experience continues to be a positive one.

5/5

Google

Amazing and comfortable living space, people in the social area are friendly and it’s a good place to socialize. Staff are very cooperative, Ahmed was always available to accommodate me and make my stay as pleasant as possible.

Yara · 16 April 2025

Agent replied · 9 November 2024

Hi Yara, Thank you for your great feedback. We are delighted to hear the site team were able to help you and make your stay as enjoyable as possible. If there is anything else you need assistance with, please be sure to reach out. Kind regards, Paradise View

1/5

Google

Although the facilities are good, the services of the apartment is poor, especially Courtney at the reception who has really bad attitude and even racist. She never listens to me and always hold a tough attitude but never really solves the problem.

StellaEdigen · 15 December 2024

Agent replied · 22 December 2024

Hi Stella, Thank you for sharing your feedback. We’re glad to hear you’re happy with the facilities, but we’re sorry to learn about your concerns. We take allegations of poor service and discriminatory behavior very seriously. Our residents teams strive to create a welcoming and inclusive environment for all residents. We would like to discuss your experience further to better understand things, please could you reach out to us directly at hello @verv-life.com as we are unable to verify your name within our system to reach out directly.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read VervLife's Google reviews

Questions about VervLife

How many reviews does VervLife have?

VervLife's Birmingham office has 63 reviews across 1 platform: 63 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is VervLife's rating?

VervLife is rated 3.9 out of 5 across all 63 reviews, and 3.9 out of 5 on Google from 63 reviews, checked 9 October 2026.

Where is VervLife's Birmingham office?

VervLife, Paradise View, 28 Paradise Street, Birmingham B1 2BJ.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.