Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI've been using Robert Powell for a number of years to rent out a property I have. They came recommended by a friend who had used them to purchase and rent out a few properties. The team are always pleasant and knowledgeable, whether it be in relation to purchases, sales, renovations or rental. In relation to rental, they are able to get the right calibre of tenant into the property using their expertise and contacts, something I really appreciate
James · 16 June 2023
Agent replied · 15 June 2024
Thank you for your continued business James. You are always a pleasure to work with and we hope your latest tenants are settling in well!
★★★★★ 5/5
GoogleI'd highly recommend Robert Powell. We have used Robert Powell for 20 years in different capacities: Letting Agent, Property Sales and liaison to the property management company . We have always found them diligent, responsive, knowledgeable, patient and always answer the phone! After 20 years, very satisfied.
Iain · 15 September 2025
★★★★★ 1/5
GoogleIt has unprofessional and amateur staffs due to they didn't keep in touch with me about canceling of appointments for this reason i waisted too much time.
Donya · 16 April 2025
Agent replied · 24 October 2024
Thank you for your feedback. We cannot find an appointment booked under your name. Could you please confirm which property you were scheduled to view and we ca clarify this further for you.
★★★★★ 5/5
GoogleHaving recently moved into a residence with Robert Powell, I have found them to be friendly, helpful, and professional. The service provided has always been first class,and I would like to express my gratitude to Mr. NICK TURVEY in particular.
They are an excellent letting agent that is considerate and trustworthy in taking care of your needs.
Serah · 16 June 2023
Agent replied · 15 June 2024
Thank you for your feedback, it is greatly appreciated and we hope you enjoy your new home!
★★★★★ 5/5
GoogleWe could not recommend James Powell more highly for his professional advice efficiency and attentiveness during our sale. He was ahead of us in ensuring that completion dates remained on track and telephoned us whilst on his holiday to check how things were going.
Thank you.
Anthony CollinsPositiveResponsiveness, Professionalism
A · 16 June 2022
★★★★★ 5/5
GoogleA thoroughly professional service from James and the sales team. Can’t recommend them highly enough!
Greg · 18 March 2025
Agent replied · 26 July 2025
Thank you Greg, it was a pleasure!
★★★★★ 5/5
GoogleExtremely pleased with the professional support and guidance provided by James Powell and his team during the sale of our property. Sunil Jaswal, in particular, was invaluable when working through some challenges during the process. We highly recommend Robert Powell Estate Agents.
Stef · 16 June 2023
Agent replied · 15 June 2024
Thank you for your kind review Stef., it was a pleasure to work with you!
★★★★★ 5/5
GoogleBoth Nick and Rachel at Robert Powell have been so friendly and helpful in helping me find a home. I can't thank them enough for all their help. I can definitely say that this Estate Agent will not let you down
Diego · 16 June 2023
Agent replied · 15 June 2024
Thank you for your kind words Diego, we hope you're settling in well to your new home!
★★★★★ 5/5
GoogleI have used Robert Powell Estate Agents for many years to manage my property. Their team are proactive, responsive, respectful, always courteous, keep me updated as appropriate, and generally look after my interests. In a nutshell, I trust them.
Roy · 16 June 2023
Agent replied · 15 June 2024
Thank you Roy, we greatly appreciate your customer and look forward to continuing to work with you.
★★★★★ 1/5
GoogleTruly waste of time. You engage with them, go to the point of finalising deal and they leave you high and dry and pull out the deal because of absurd and nebulous reasons. I have wasted two months with them. They are not same anymore.
S · 16 June 2022
Agent replied · 15 June 2024
We are sorry to read your review. We don't recognise this scenario however so if you could leave more details we can look into this for you.
★★★★★ 5/5
GoogleJames Powell at Robert Powell was incredibly helpful throughout the whole process. Would often go to him for advice, and was confident in his approach throughout. Would heartily recommend!
Jonny · 16 June 2023
Agent replied · 15 June 2024
Thank you Jonny, our pleasure!
★★★★★ 5/5
GoogleOne of the best agents I work with. Both Nick and Rachel are very professional and efficient. Superb service is also offered to tenants. Can’t recommend highly enough.
Jenny · 16 June 2023
Agent replied · 15 June 2024
Thank you Jenny, it was a pleasure working with you and we look forward to working with you again!
★★★★★ 5/5
GoogleI was give you a personal service and guided through the process. Lots of good advice re extension. Would happily buy through them again in the future
Kanai · 16 June 2023
Agent replied · 15 June 2024
Thank you Kanai, we hope you're enjoying your new home!
★★★★★ 5/5
GoogleBeen with Robert Powell for many years letting two properties. Very responsive, helpful and proactive. Makes it very easy to be hands-off in managing our rentals. Recommended.
Dan · 16 June 2023
Agent replied · 15 June 2024
Thank you for your kind review Dan. It's been a pleasure to work with you and we hope it will continue!
★★★★★ 5/5
GoogleI have dealt with several of the team at Robert Powell and they have all been super helpful and professional. James P was so supportive throughout the sale of my property, keeping me updated every step of the way and always offering advice. He also went on to help me find a rental property after the sale had completed.
I woudn't hesitate to purchase/sell/rent through Robert Powell again, keep up the great work RP!PositiveResponsiveness, Professionalism
Caroline · 16 June 2021
★★★★★ 1/5
GoogleGreat at contacting you when it suits them - when you want to rent a property, when they want your deposit, when they want to show new tenants around the property you are still living in. No contact at all when you have left the property and want your deposit back despite admitting that the property has been checked and is in perfect condition. One month after leaving the property and still not returned the deposit. Would not recommend at all.
Gemma · 17 June 2017
★★★★★ 1/5
GoogleSuch a fake behaviour. They just care about landlord's and careless when it comes to tenants! They delayed the return of my deposit by months and at the end they deducted almost 60% of the whole deposit and returned around 40% only. Then I decided to dispute and the deposit insurer decided to cancel most of the claims from Landlord and refunded me the rest.
I don't recommend this agency at all. The worst experience I have ever had for renting a place.
Saeid · 17 June 2017
★★★★★ 5/5
GoogleJames is a fantastic person and knows the market. Has the most fantastic eye for the details. The nicest and polite agent I have ever met.
Wayne · 16 June 2020
★★★★★ 5/5
GoogleExcellent and efficient. Clear and regular communication. Secured a good price for the house. I can strongly recommend.
Iain · 16 June 2023
Agent replied · 15 June 2024
Thank you Iain, it was a pleasure working with you.
★★★★★ 5/5
GoogleExcellent service and very glad we chose James Powell to handle our sale. Would recommend.
Peter · 16 June 2023
Agent replied · 15 June 2024
Thank you Peter, it was a pleasure to work with you!
★★★★★ 5/5
GoogleHad the initiative to call me up when my parcel containing a laptop was misdelivered. Actually made my day. Thanks again.
Sladey · 17 June 2017
★★★★★ 5/5
GoogleExcellent service always available for help and advice
Yvonne · 16 June 2023
Agent replied · 15 June 2024
Thank you Yvonne, always happy to help.
★★★★★ 1/5
GoogleMade an appointment for a view days ago. When I went there, the agent could not open the door due to the wrong key they brought. Although they rearranged another view next day. The other tenant took the property making me loss another day time... Making me doubt that did not care about my business at the beginning. Not recommend
Meng · 16 June 2020
★★★★★ 5/5
GoogleI've found these estate agents to be proactive, responsive and a quite simply, a class act. They know their market inside out, and are incredibly professional. I've dealt with a number of their team in respect of a few properties, and having completed a house purchase today, genuinely could not recommend them highly enough.PositiveResponsiveness, Professionalism
Anne · 16 June 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.