Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSo good! These guys are real deal! We recently sold our house and bought a house with Rice and they were fantastic: professional, thorough, helpful, honest, friendly, realistic....cannot rate them highly enough! They were not even acting for us and they were so helpful even on the day of our move they went way above and beyond what was theirs to do! Would recommend them to anyone and if we sold again we would go straight to Rice Chamberlain no questions asked
Marc · 31 May 2021
Agent replied · 31 May 2023
Dear Marc & Hannah thank you so much for your wonderful and very kind review. We’re all very jealous of your wonderful new home and can’t wait to see the tree in the hall at Christmas! All the best and thank you again
★★★★★ 5/5
GoogleRice Chamberlains (James Llewellyn) are truly brilliant. After over a year in the market with 2 other agents, James from RC took over the sale of my property in July this year. He told me I know a buyer who will buy your property and within a week we got the house sold!! First buyer to view it. James knows his clients (both sellers and buyers); he’d text you outside the working hours (including weekends!!) if he has news. He kept the pressure on the solicitors to move things fast, knowing that we were at the bottom of the chain.
Dear James,
You’ve been brilliant. I appreciate so much your prompt responses and true keenness on your clients. I wish you all the best!
Moe · 31 May 2021
Agent replied · 31 May 2023
Thank you so much Moataz! That’s means the world, thank you 🙏🏻 all the very best to you and your family
★★★★★ 5/5
FacebookVery happy with my experience with Rice Chamberlains. Ashley and Sarah were very helpful throughout the process. They provided me with up-to-date information throughout and the communication was always really clear and beneficial. Would use again.
Pablo · 20 April 2020
Agent replied · 30 October 2023
Thanks so much Pablo
★★★★★ 5/5
FacebookRice Chamberlains, Bournville have been superb. Matt and James helped guide us through the process of selling and buying a new home in an area close to our hearts. They showed great insight, understood our family needs and circumstances; they were professional and readily available when we needed them (even out-of-hours). We felt they went above and beyond and we are so grateful for their expertise, care, attention to detail and humour! We would highly recommend them to anyone entering into the property market in Bournville. They understand the essence of what makes Bournville so unique; the community spirit, the pride in our neighbourhood and the desire to connect people so that they are happy, not just with their new home, but in the journey of moving into it. You guys rock. Thanks for getting us into our ‘forever’ home…x
Katie · 4 March 2021
Agent replied · 30 October 2023
Thank you so much Katie. It’s been a pleasure to deal with you guys, pick your brains on local prices and just about smile all the way the through! Can’t wait to see what you guys do with the new place! Just be careful when ordering that kitchen flooring! all the very best. James, Matt, Barry & Karen
★★★★★ 5/5
GoogleI have recently started renting through the team here and very happy with the service. The whole process of sign up was quick and straight forward with detailed information provided and a helpful online portal. Communication has been very good and I would describe them as responsive and helpful.
Jamal · 14 April 2024
Agent replied · 1 January 2024
Hi Jamal, that's very kind thank you! We hope your stay goes well and anything you need just let us know
★★★★★ 5/5
FacebookI’m so glad we went with Rice Chamberlains to sell my apartment. All staff we met or spoke to were amazing - from Sarah who did the initial valuation, to Chad doing the viewings, and finally Ashley and Molly keeping things progressing with the sale. A big thank you to you all! I felt fully informed and supported throughout the whole sale process. Would definitely pick Rice Chamberlains again and recommend them to anyone looking to buy or sell!
Sarah · 16 February 2021
Agent replied · 30 October 2023
Hi Sarah! Thanks so much that’s very kind of you. We wish you all the very best for the future
★★★★★ 5/5
GoogleMy partner and I were extremely happy with the level of service provided by RC Bournville. James came across as very honest and transparent in his interactions with us throughout the process of making our offer, even though it was a 'best and final offer' type scenario.
After having had the offer accepted, James and RC kept us regularly informed on the progress of the sale along the chain and, during the unprecedented Covid-19 lockdown situation, offered plenty of support of reassurance.
I would highly recommend their services and would happily use them myself - but I hope not to be moving out of my new house for a long time!PositiveResponsiveness, Quality, Professionalism
Tom · 25 August 2020
Agent replied · 6 June 2023
Hi Tom. Thanks so much for your kind words and it was a pleasure to deal with you. We wish you the very best in your lovely new home. James and all the team
★★★★★ 5/5
GoogleWe chose Rice Chamberlain as we felt they gave us an honest assessment on value and likely success when we wanted to put our house on the market. They arranged a good number of viewings and we quickly agreed a sale. THEN the pandemic hit!!! It was a trying time for everyone involved but we had regular contact with James (and despite the difficulties of managing his business through these difficult times) we received excellent service and would highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Brian · 25 August 2020
Agent replied · 31 May 2023
Thank you so much Brian 😊 …
★★★★★ 5/5
Googlefrom the very first call to the Bournville office to collecting the keys upon completion yesterday Mr Steve Watson, James and the rest of the staff could not have been more professional, flexible, and helpful throughout our purchase.
We required several escorted visits for tradesmen to make assessments, kitchen designs, quotations and with us to consider what alterations we needed prior to moving in. All of these were across the last couple of months enduring standing around in an unheated empty house for some time on each visit and helping with clarification where they could.
I have no hesitation in highly recommending Rice Chamberlain Bournville office and thanking them for their perseverance and support.
Scott · 6 June 2020
Agent replied · 6 June 2023
Thank you Scott 😊😊 it has been a pleasure to deal with you and we wish you all the very best …
★★★★★ 5/5
GoogleI was a buyer from Rice Chamberlain. My partner and I got our offer accepted on one of their properties just before Christmas 2018. Unfortunately, I had two sales fall through on my own property, which I needed to sell to purchase through Rice Chamberlain. Although I am not their client, they couldn't have been more professional or empathetic towards me, so I guess their service to the vendor would have been even better. All of the team are on the ball, all knew who I was when called and/or was able to find out what I needed to know. James in particular always provided us with great professional, friendly service, and was always calling me for updates etc. If I need to sell, I'll definitely be approaching them and if I need to purchase again, Ill be glad if it's through them as an agent. Thankyou to everyone there who helped during the most stressful 8 months of our life!
Melissa · 6 June 2020
Agent replied · 6 June 2023
Thanks so much Melissa and again we're sorry about all the issues you had once you had moved in :-( I hope all is ok now though!
★★★★★ 5/5
GoogleAgent to agent: Worked with Matt and James recently. Professional, communicative and resilient.
Helen · 14 April 2023
Agent replied · 6 June 2023
Hi Helen - we’ve never had another agent leave a review before! Thank you it means a great deal
★★★★★ 5/5
GoogleHassan at rice chamberlains was very helpful with the move and extremely quick with replying. Very professional and good! Would highly recommend!
Shabs · 14 April 2025
Agent replied · 24 August 2024
Thanks so much Shabs! 😀 …
★★★★★ 1/5
GoogleHad to call as sale notice attached to road sign out side my property and asked for it to be removed this is against bylaws, said they would speak to sign company to remove and not done!!!!Annoying as they are complicit in breaking the law
Alan · 14 April 2024
Agent replied · 24 August 2024
Hello Alan. Would this be St Nicolas gardens you’re talking about? I actually removed the board myself last week. Can you confirm please? It was also a case we ordered the board online to be removed as we use a board franchise firm that many agents use. I understand the chap was away for a couple of days as it was half term. I live nearby and it would appear someone had taken the board down themselves and left it on the floor outside a nearby house. Hence when driving by I stopped and collected. My name is James. I am one of the owners. Please feel free to call and discuss. You are of course correct. The board should not have put there in the first place.
★★★★★ 5/5
GoogleI was a buyer from Rice Chamberlain. My partner and I got our offer accepted on one of their properties just before Christmas 2018. Unfortunately, I had two sales fall through on my own property, which I needed to sell to purchase through Rice Chamberlain. Although I am not their client, they couldn't have been more professional or empathetic towards me, so I guess their service to the vendor would have been even better. All of the team are on the ball, all knew who I was when called and/or was able to find out what I needed to know. James in particular always provided us with great professional, friendly service, and was always calling me for updates etc. If I need to sell, I'll definitely be approaching them and if I need to purchase again, Ill be glad if it's through them as an agent. Thankyou to everyone there who helped during the most stressful 8 months of our life!
Old · 26 August 2019
Agent replied · 24 August 2024
Thanks so much Melissa and again we're sorry about all the issues you had once you had moved in :-( I hope all is ok now though!
★★★★★ 5/5
GoogleI was really pleased with the help and support I got from the Rice Chamberlains team in selling my house. From credible advice on pricing and marketing, to the care the agents took in tidying up before and after showing people around, to keeping me in the loop on re-visits and offers. When things got a little complicated, I was able to call on their network of surveyors and specialists to get work done quickly. As I was working overseas, it mattered a lot to me that I could have frank, intelligent conversations and that the whole team was always responsive, reliable and great to deal with, whether by phone, email or in person during my brief monthly visits. The team truly earned their commission on this sale and I'm pleased to recommend them.
Garret · 7 June 2019
Agent replied · 6 June 2023
Thanks so much Garret! :-)
★★★★★ 5/5
FacebookBest decision when selling the Family home was to go with Rice Chamberlains. Ashley , Sarah & the team looked after us , First Class with excellent professional friendly service . They achieved the best selling price and looked after the next purchase and ensured everything went stress free & smoothly. When selling or buying your biggest asset you need an estate agent you can rely on and trust . I cant recommend them highly enough. Ashley , Sarah & Team Big Thankyou for helping with selling the Family home and helping me find and get my new home....
Tom · 28 January 2019
Agent replied · 30 October 2023
Thank you so much Tom so very kind of you!
★★★★★ 5/5
GoogleExcellent service from James ,Matt and the team .
Kept informed to completion.
Gez & Gerry Cartin
Gerald · 6 June 2022
Agent replied · 6 June 2023
Thanks so much guys. Been a pleasure dealing with you
★★★★★ 5/5
GoogleRice Chamberlain recently sold our house in Bournville and I would like to recommend their sales team, in particular, James Llewellyn. In our initial discussions we received an accurate valuation and an effective sales strategy. We were happy with the final price we received. The sales process was interrupted by the Covid-19 lockdown, but James continued to be encouraging and helpful throughout this difficult period.
Many thanks from two happy customers!PositiveResponsiveness, Quality, Professionalism, Value
J · 25 August 2020
Agent replied · 6 June 2023
Thanks so much Janet. It’s been a pleasure dealing with you all these years both on rentals and now sales 😊 wish you all the very best for the future …
★★★★★ 5/5
GoogleSpeaking as a buyer. Rice have been, without hesitation the best of all estate agents we have dealt with. The staff are helpful and friendly and really seem to try to get an idea of what their clients are looking for. They offer flexible viewing times, and have been on hand to offer honest advice whilst maintaining a professional responsibility toward their vendors.
Based on this excellent personal service as a buyer, I wouldn't hesitate to choose Rice if I was selling a property in the area.
Aaron · 8 June 2015
Agent replied · 6 June 2023
Thanks so much Aaron
★★★★★ 5/5
GoogleThe Rice Chamberlains team led by James provided a personal service from the start. They were knowledgeable about the location and provided great guidance throughout the sales process. Karen updated us with appointment details, Barry provided feedback in a timely manner and James pulled it all together suggesting the way forward. Couldn't fault their professionalism and would thoroughly recommend them . A big thank you to all at the firm.PositiveResponsiveness, Quality, Professionalism, Value
Terry · 25 August 2020
Agent replied · 31 May 2023
Thank you so much Terry. We wish you all the very best for the future :-)
★★★★★ 5/5
GoogleA great company to deal with. Friendly, understanding, competent and ethical.
I always felt that they had my best interests at heart. They delivered what they agreed and managed the sale process with integrity.
I can't recommend them highly enough.
Duncan · 14 April 2024
Agent replied · 31 May 2023
Hi Duncan. That’s so kind. Thank you. We wish all the very best. It’s been a pleasure dealing with you all these years and all the best in your new venture
★★★★★ 5/5
FacebookI want to say thank you very much to Sarah and Ashley for their continued professional support over the lengthy (and at times traumatic) saga of the sale of my property - and for never giving up. After my initial sale fell through, they continued to work hard on marketing the property, encouraging viewings and securing the successful sale.I highly recommend Rice Chamberlains to anyone looking for a reliable, supportive and determined Estate Agent.
Anna · 16 March 2020
Agent replied · 30 October 2023
Thank you so much Anna that means the world to us
★★★★★ 5/5
GoogleExcellent team and personal approach to customers.
I like the fact that I was speaking to the same people each time who actually cared about finishing the sale for me.
Unlike other companies where you get forwarded to a central team that covers the whole of the UK or so.
Recommended !
Mohamed · 14 April 2023
Agent replied · 31 May 2023
Thanks so much Mohamed. It was a pleasure
★★★★★ 5/5
GoogleRice Chamberlains made purchasing our first home easy. They responded quickly to questions about the property, facilitated communication between ourselves and the seller, and provided us with regular updates on the progress of the chain. We found James to be reassuring, professional and timely in his responses to all our queries and would highly recommend purchasing a property through Rice Chamberlains - Alex & Joe
Alexandra · 6 June 2021
Agent replied · 31 May 2023
Thanks so much Alexandra. You were a pleasure to deal with and we wish you all the best in your new home :-)
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