Rice Chamberlains LLP Bournville reviews in Birmingham

★★★★★ 5/5

Google

James has been absolutely fantastic, very professional and very efficient. Thank you

Emma · 14 April 2024

★★★★★ 5/5

Google

James was , as always, helpful and informative. I didn't feel pressure or rushed. My former neighbour used Rice Chamberlains before. My estimate of sale was received very quickly

Carl · 31 January 2023

★★★★★ 5/5

Facebook

A fantastic experience from beginning to end!Rice Chamberlains guided us through our sale and purchase and just made the whole thing so much less stressful than it might have been. The lovely team members at Rice Chamberlains were always friendly, reassuring and very professional, giving good advice all the way through. Every single member of the team - at both the Moseley and Bournville offices - was always quick and responsive with our many queries.Our moving process was fairly protracted (through no fault of Rice Chamberlains), but the guidance we received helped us stay calm and stay on track. We were initially hesitant to put our house on the market, because we knew it would take a long time to find a suitable new home. Rice Chamberlains prepared all our sales details, took photos and created the 3D tour even before we'd decided to put the house on the market, so we could act quickly when we were ready.The final stages of the move were a bit frustrating and stressful, due to some difficulties between solicitors elsewhere in our chain. But the Rice Chamberlains team were brilliant at chasing things up and keeping it all moving. It was also an emotional move for us, leaving behind a house and a street that we loved, so it was great to have such kind and empathic people to support us.Estate agent fees can seem like a lot of money, but Rice Chamberlains more than earned their fee, they worked so hard for us. It was money really well spent.All in all, I simply can't recommend them highly enough - I wish I could give them six stars! Thank you!

Ian · 22 September 2022

★★★★★ 5/5

Facebook

Ash, Sarah and the team at Rice Chamberlains are excellent. They're super efficient, positive, proactive, and regularly communicate with you to make sure things are on track. From listing our property to completion of the sale only took 6 weeks! Excellent work. Thank you for all your help.

Steven · 22 January 2019

★★★★★ 5/5

Google

We sold our house with Rice Chamberlain earlier this month. Every time I called their office, whoever answered knew all the details of the progress of the sale. To me, that proved that they care about their clients and made us feel like valued customers. They were always on hand to provide advice when needed, while their communication throughout the sale was first class. While they were always friendly and helpful, what shone out was their professionalism. I feel very confident that no other Estate Agent could have provided a better service than Rice Chamberlain did for us and I have no hesitation in recommending them to any selling (or buying) a house!PositiveResponsiveness, Quality, Professionalism, Value

Brendan · 25 August 2022

★★★★★ 5/5

Google

Many thanks to Barry and James for their help selling our home. Completely professional from start to finish. Calm and level headed when our sale hit a bump in the road. We are extremely grateful for their help. Thoroughly recommended!

Willparton · 6 June 2021

★★★★★ 5/5

Facebook

I would not hesitate what so ever in recommending Rice Chamberlains to anyone. Ashley and Sarah have both been nothing but helpful to me. They have both helped me in selling my property, it was a long and hard road but especially with the help from Ashley we got there in the end. I would always get constant updates from Ashley and his team, they have been chasing every day for me. I can't thank them enough, but thank you very much for all your hard efforts in getting this sale closed.

Sarju · 16 February 2017

★★★★★ 1/5

Facebook

My initial experience with Rice Chamberlains was very good and sorting out a place to live was very simple even though i was living in Spain at the time. Unfortunately since moving in (i rent) the level of service has been poor. I reported a faulty window that could not be closed in February 2016, it is finally going to be fixed in January 2017. During this time I had 5 different appointments of which 1 was unexpected, 1 never turned up and 2 nothing happened after them. That was several days holiday wasted waiting in due to the agents telling me they did not have a set of keys for a property they manage. I have also had higher heating bills due to having to heat the house constantly.They recently arranged for a new floor to be fitted in the bathroom. They turned up a few hours late, left rubbish in the house and the carpet they removed was just left in the front garden without any explanation of what was going to be done with it despite me having an email exchange just hours before explaining i would not be as annoyed if they communicated better.I would say if you are buying a house or renting a non managed place to live then you should be ok. I would suggest looking elsewhere if the place is managed by them or if i was a landlord looking to have my place managed. I am not sure what landlords pay for this service, but free would be too expensive in my opinion.Despite this, i would like to say there is a glimmer of hope for them with staff like Melissa who has been very helpful.

David · 14 December 2016

★★★★★ 5/5

Facebook

I worked with Ashley and Sarah as a buyer, looking for a property in Moseley. I had numerous complications with other purchases and the sale of my city centre flat and so I dealt with them over a period of many months. Both Ashely and Sarah are very proactive, always took time to get a thorough understanding of my needs and were consistent in providing an excellent service, even though I was the purchaser as opposed to the vendor. They act with honesty and integrity as well as having a in depth knowledge of the local market and a great reputation and network in the area. I wouldn't hesitate to recommend them to my friends, and have already. When I sell this property (which I hope is a long way off!) I would only use Rice Chamberlains to market it.

Faith · 9 November 2016

★★★★★ 5/5

Google

From first to last Rice Chamberlains proved to be the right choice of Estate Agents. Communication was excellent, both between us and our purchasers, from the first meeting to the very end the whole team looked after us and our sale. The price achieved was above our expectation but in line with their and our aspirations, convincing us that they knew their market extremely well and also where to pitch the price to achieve the best outcome. As a result a great deal of interest was stimulated in the market and the property was sold in less than two weeks. I would recommend Rice Chamberlains to anyone who asked without reservation.

John · 31 May 2022

★★★★★ 5/5

Google

The whole team at Rice Chamberlain really did go above and beyond with supporting our house purchase! From helping us through the viewing and offer stages, all the way through to ensuring a smooth completion, the team did everything they could to help us along the way to finalising our house move. Buying a house can be an incredibly stressful time, and all the team at RC really helped to alleviate this stress at every stage. Would absolutely recommend and will definitely be using their services in future should we look to move again!

Constance · 31 May 2022

★★★★★ 1/5

Google

Would be a miracle if you can get through, had to talk to someone via the internet portal to get a response. Hi, just a follow up to your response. It would not be a problem if I couldn’t get through on ‘just a Saturday’ however I’ve tried multiple times during week days with a mixture of no answer to ok we will get back to you followed by no response.

Ali · 14 April 2023

★★★★★ 5/5

Google

Had Rice over to appraise our apartment. Very professional, efficient & responded with all of our requests & enquiries. Would highly recommend the team at Rice Estate Agents for sales & rentals.

Apartment · 14 April 2025

★★★★★ 5/5

Facebook

We recently sold our house through the Bournville office. James and the team were excellent. They got our house onto the market and sold very quickly. Their great communication throughout really helped to make the process as smooth as possible. Thoroughly recommend.

Laura · 4 December 2019

★★★★★ 5/5

Google

Rice chamberlain were professional and supportive throughout the whole process. From providing communication on progression in the timeline, to helping me understand complex rules. Aimee and Matt in particular where exceptional

Jack · 14 April 2025

★★★★★ 5/5

Google

James and the team at Rice Chamberlains were incredibly helpful and honest throughout the whole purchase process. They were always quick to respond to any queries and kept us in the loop. Would recommend!PositiveResponsiveness, Professionalism

Naveed · 25 August 2021

★★★★★ 5/5

Google

I bought a house that was marketed by Rice Chamberlain and they kept me well informed throughout the process. Matt was helpful, courteous and a skilled negotiator. I thoroughly recommend them!PositiveResponsiveness, Quality, Professionalism, Value

Marian · 25 August 2021

★★★★★ 5/5

Facebook

Helpful & supportive from start to finish. Rice Chamberlains were recommended to me by a neighbour who had used them previously and their service did not disappoint. Customer Service is EXCELLENT. Selling a house can be difficult, so to have my expectations set, and met was more than I could ask for. Nothing was too much trouble, someone was always available to speak to and always came back to me when I needed them to. Can't recommend them enough. Special shout to Sarah & Molly who are fantastic at what they do.

Jenny · 30 September 2021

★★★★★ 5/5

Facebook

Extremely happy with my experience with the Moseley branch, especially Sarah, Ashley and Mollie. They went the extra mile to finalise all the details of my purchase even during lockdown and numerous restrictions happening! 5* service.

Sara · 3 November 2020

★★★★★ 5/5

Google

The Rice Chamberlains team, headed up by James, provided us an excellent service when buying our house in Cotteridge. James primarily, but also Barry, were always at the end of an email or a call with speedy communication and a supportive and friendly service. Throughout the four month process we were given expert guidance and professional advice from start to finish. James, particularly went above and beyond for us and we cannot thank him and his team enough for the service they gave us. We are now in our lovely home and James has already been in touch to check how we are getting on. Thanks again to the RC team and to James and Barry, we couldn't recommend you enough!PositiveResponsiveness, Quality, Professionalism

Clare · 25 August 2021

★★★★★ 5/5

Google

Rice Chamberlains (James Llewellyn) are truly brilliant. After over a year in the market with 2 other agents, James from RC took over the sale of my property in July this year. He told me I know a buyer who will buy your property and within a week we got the house sold!! First buyer to view it. James knows his clients (both sellers and buyers); he’d text you outside the working hours (including weekends!!) if he has news. He kept the pressure on the solicitors to move things fast, knowing that we were at the bottom of the chain. Dear James, You’ve been brilliant. I appreciate so much your prompt responses and true keenness on your clients. I wish you all the best!PositiveResponsiveness

M · 25 August 2021

★★★★★ 5/5

Google

From the moment James walked into my home - I knew he’d be the person to sell our house. He was professional, respectful and full of enthusiasm for selling our home. James and the entire team at Rice Chamberlain have been fantastic throughout the whole process. Communication has been second to none and I have never had to wait to speak to any of the team when I have needed them. I would whole heartedly recommend the Bournville team to anybody who are thinking of selling their house in the area. 😊PositiveQuality, Professionalism

Sinead · 25 August 2021

★★★★★ 5/5

Google

I would genuinely recommend Rice to anybody looking to sell their house. We have sold our house with Rice and bought our new house with them as well, during the first 10/12 weeks of the coronavirus lockdown which was really stressful! My contact at Rice was brilliant at keeping me updated, always responsive and getting back to me with the info I requested. Without them the whole process would have been so much more stressfull and we are very grateful! Thank you Rice!

Christopher · 6 June 2021

★★★★★ 5/5

Google

So good! These guys are real deal! We recently sold our house and bought a house with Rice and they were fantastic: professional, thorough, helpful, honest, friendly, realistic....cannot rate them highly enough! They were not even acting for us and they were so helpful even on the day of our move they went way above and beyond what was theirs to do! Would recommend them to anyone and if we sold again we would go straight to Rice Chamberlain no questions asked

Marc · 6 June 2021