Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have sold in B30 three times with Rice Chamberlain, in 2009, 2017 and in 2026. I have absolutely no hesitation in recommending them. They know the local area minutely, have an established reputation and a fully-staffed office with a great team.
My thanks to James, Karen, Matt and especially Sophie and Aimee for helping me onto my next chapter. They handled the inevitable hiccups with calmness and efficiency. Totally professional.
Fiona · 14 March 2026
Agent replied · 14 April 2026
Ah Fiona thanks so much! It’s been an absolute every time and thank you so much for entrusting us again 💙 …
★★★★★ 5/5
GoogleWe can't speak highly enough of the team at Rice. They were always diligent, responsive and worked incredibly hard to get our rather long and tricky chain completed. Not only did they find the house we have now moved into, but sold our house within less than a week. Genuine, transparent and pro-active; also just a really likeable bunch. Thank you James, Matt, Sophie & Aimee. We very literally couldn't have done it without you.
Katy · 22 December 2025
Agent replied · 29 December 2025
Ah thanks so much Katy - a long journey! Merry Christmas in your wonderful new home 💙 …
★★★★★ 5/5
GoogleI chose Rice Chamberlains to sell for me, and I was extremely pleased that I did.
Right from the first visit from the Rice Chamberlain’s agent (James Llewellyn), to discuss my options, I felt they were very professional. Everything was done in an efficient way, and they kept me up to date with what was happening.
The house I was selling was my father’s house, after he died. I didn’t actually want to sell the house, but circumstances did not permit me to keep it, so it was a very traumatic and stressful time for me. I explained this to James from the outset, and it was very clear that he understood what I was going through. I felt supported throughout the selling process, and never pushed to do anything before I was ready to do it.
Whenever I phoned Rice Chamberlains, the person I spoke to knew the situation with the sale, and could update me, but if I wanted to speak to a particular person, a message was left for that person to phone me back, which they always did.
It was clear they were not just about selling houses, but also about care for the people involved.
If I had another house to sell, I would definitely go to Rice Chamberlains without any hesitation.
Joanne · 14 July 2025
Agent replied · 14 April 2026
Thank you so much Joanne. All the very best for the future and as always thank you for entrusting us.
★★★★★ 5/5
GoogleMoving house after 18 years in the home our children grew up in felt like a huge step for us but the team at Rice Chamberlain in Bournville were brilliant from the outset. Our initial visit from James was very reassuring and he took great photos to showcase our home at its best. Both Aimee and Matt managed the viewings really well with great communication to keep us informed. There were disappointments along the way but the team were calm and reassuring, managing offers with great experience. We can’t thank them enough for helping us with our house move and we would highly recommend them to anyone thinking of selling or buying in the area.
Jan · 14 June 2025
Agent replied · 14 April 2026
Hi Jan. That's so lovely, we know it took longer than we expected but so glad we got there :-) You were an absolute pleasure to deal with over all those months. We hope you will be very happy in your new home!
★★★★★ 5/5
GoogleWe first started our house selling/buying process with Rice Chamberlains back in April 2024, when we saw a wonderful house that they were selling. We made a full and final offer that was accepted by the seller. We then put our house on the market with them. During this initial process, all of the members of Rice Chamberlains (James, Matt, Aimee and Karen) were fully supportive and helpful.
Fast forward almost a year and we were on our 3rd buyer and our second property to buy and heading speedily towards the April Stamp Duty rise. Needless to say that there had been many hurdles we had to overcome and many upsets and disappointments. Throughout this period, we knew we could rely on honest and expert advice on what steps to take (and NOT take). In particular, James and Matt were very open about our situation at various points and answered our questions.
I'm sure that there must have been times (like us) when Rice Chamberlain felt like jumping ship - but they didn't.
Particular mention for Matt, during the last couple of weeks of the process, where there were some crazy events happening from different directions in the chain. He stuck with it and went above and beyond. I'm pretty sure that, if he hadn't, then the whole chain may well have collapsed.
So, thanks again, Rice Chamberlain team. We totally recommend your professionalism and your levels of service. The best on the block.
Christopher · 25 April 2025
Agent replied · 21 May 2025
Thank you so much Chris. It’s been an absolute pleasure and you’ve been so kind with everything you’ve done. All the very best
★★★★★ 5/5
GoogleA professional experience with exceptional customer service for our sale.
From the initial visit, through to viewings, presenting the offer options and then assisting with keeping the completion on track, Rice Chamberlains Bournville were second to none.
Moving out of area and therefore having to view properties with different agents reaffirmed just how good Rice are.
If you want to be kept informed and be made to feel like you matter then James, Aimee and Matt in Bournville would always be my recommendation.
I can’t thank them enough.
Sue · 21 April 2025
Agent replied · 29 May 2025
Ah Sue thank you so much that’s incredible kind. It’s been a pleasure and we wish you and your family both two legged and four all the very best for the future 🙂🙂 …
★★★★★ 5/5
GoogleJames & his team at Rice have been wonderful from start to finish. James is very up front and honest which I didn't find when meeting other agents. From initial meet to moving day took 3 months, Rice don’t just sell your house, they manage your chain, chase solicitors, give the best advice and calm nerves when things don’t feel like they are going to plan. James & his team are hands down the best in the business, best in the area & The only people we would ever consider selling our home with. Thank you for everything. HIGHLY RECOMMEND ⭐️⭐️⭐️⭐️⭐️
Calico · 14 April 2025
Agent replied · 24 August 2024
Wow. Thank you so much! Honestly it means so much and we really mean it when we say it was an absolute pleasure. So happy to see you all happy in your new home 😀😀😀 …
★★★★★ 5/5
GoogleMoving house has to be one of the most stressful things that you go through in life so when you instruct an estate agent you hope that everything is going to go as smoothly as possible. Fortunately for us we decided to use Rice Chamberlain to help us sell our house and they were excellent. At every stage of the sale James was open, honest and did what he said he was going to do quickly and efficiently. Communication was excellent, not only with us but also with solicitors and the other estate agents in the chain. It really felt like you had someone fighting your corner which took so much stress out of the whole process. If we ever move again then they’ll be the only people we call.
Peter · 14 April 2025
Agent replied · 24 August 2024
Honestly thank you sooo much Peter. We’re so happy for you all 😀 …
★★★★★ 5/5
GoogleI recently purchased a property through Rice Chamberlains Bournville, and I couldn't be more pleased with the service provided by Matt and his team. Despite being the buyer rather than the vendor, we felt well-respected throughout the entire process.
Matt's responsiveness was impressive; he always replied to my emails promptly. His patience and understanding were evident as he accommodated my multiple requests for viewings. During each visit, Matt allowed us ample time to inspect the property thoroughly, never rushing us.
What stood out was Matt's extensive knowledge. He answered all our questions comprehensively, even those not directly related to the purchase. His expertise added significant value to our experience.
The team's professionalism and dedication to customer service were evident throughout the transaction. They truly earned their commission, and I greatly appreciate their assistance.
If I ever need to sell a property, Rice Chamberlains Bournville will be my first choice. Their approach to business is commendable, and I highly recommend their services to anyone looking to buy or sell property in the area.
Wayne · 14 April 2025
Agent replied · 24 August 2024
Thanks so much Wayne. That’s incredibly kind and we very much appreciate your kind words
★★★★★ 5/5
GoogleI couldn’t fault Rice Chamberlains throughout the whole process! Best estate agents ever! We both sold and bought our house through the Bournville team. Every single one of them was fabulous and went above and beyond to answer every question or niggle I had. Nothing was too small for them to deal with. They were quick to respond to enquiries and always kept me informed of anything. I could put my complete trust in them knowing that they had our best interest at heart and just wanted the process to go as smoothly as possible (which it did!)
Special shout out to James for finding our dream home and to Aimee for being there for everything. Honestly couldn’t have asked for a better service and from such lovely people. Thank you all so much! Rosina & family xxxx
R · 14 April 2025
Agent replied · 24 August 2024
Oh Rosina thanks so much! It was an absolute pleasure! Thanks for being such lovely people to deal with 😀 …
★★★★★ 5/5
GoogleThe team at Rice Chamberlain made moving house a very smooth process. They were very helpful and always at the end of the phone to answer question and queries involved in the journey to moving.
What can be a very stressful process was made easier by a great team.
A big thank you to all at Rice Chamberlain.
Liz · 31 August 2025
Agent replied · 29 December 2025
Ah thanks so much Liz - you were an absolute pleasure to act for. We do hope you’ll be so happy close to all the grandkids 😊😊😊 …
★★★★★ 5/5
GoogleAs I had been searching for a property for some time due to other agents poor service, it was very refreshing to find estate agents that were still prepared to be honest, and helpful, whilst selling properties. The service from Rice Chamberlain estate agent was excellent, from start to finish. The telephone was always answered, and staff were always polite and ready to assist. Property viewings were conducted professionally allowing time for additional questions. Any questions needing later clarification were answered as accurately and as quickly as possible. All necessary communications between agents, solicitors and other parties, were carried out efficiently, with regular updates provided. Although this is a small Family like Business they managed things in such a way it minimised the stress of finding And purchasing my new home. According to my personal experience, I would highly recommend rice Chamberlain for Property purchase, sales, and rentals. (February 2026)
Lorraine · 14 March 2026
Agent replied · 14 April 2026
Thank you so much Lorraine, this is lovely to hear and we’re very grateful! 🙏 …
★★★★★ 5/5
GoogleWe recently sold and bought with Rice Chamberlain and were really happy with the service we received. We found everyone we dealt with to be considerate, friendly and efficient.
It really felt like the team took the time to consider our requirements and help us with our house search, which we are very grateful for.
Thanks James, Matt, Aimee and Karen!
Hannah · 14 April 2025
Agent replied · 24 August 2024
Ah thanks so much Hannah. It was an absolute pleasure and hope you guys are really happy on your new home ☺️
★★★★★ 5/5
GoogleAlways excellent service from all staff, particularly Donna Sirrell who was always attentive and extremely efficient in all my dealings with her. Also thanks to Joe Bowley. I have absolutely no hesitation in recommending Rice Chamberlains.
Patrick · 29 November 2025
Agent replied · 29 December 2025
Hi Patrick! Thank you so much, that's very kind of you and much appreciated! All the very best
★★★★★ 5/5
GoogleWe had a very positive experience purchasing a home through Rice Chamberlain’s. Throughout the process, Sophie and her team were extremely accommodating, responsive and kind to us.
Iona · 14 February 2026
Agent replied · 14 April 2026
Thanks so much Iona that’s really kind. It’s a lovely house and we hope you’ll be happy there 😊😊😊😊 …
★★★★★ 5/5
GoogleThe whole team have been fantastic throughout the process of selling our flat. Would definitely recommend. Huge thanks to Matt, James and Sophie!
Matilda · 14 March 2026
Agent replied · 14 April 2026
Thanks so much Matilda! It’s been a pleasure
★★★★★ 5/5
GoogleWanted to share my experience thus far of renting a property from Rice Chamberlain in terms of maintenance as often overlooked once a property is rented/bought. The team are fantastic, always quick to respond and importantly, communicative throughout. A special mention to Maisy Smith and her team as our boiler cut out leaving us without hot water and a 2 year old to look after. Maisy quickly engaged the landlord and had it repaired within 24 hours, at all times keeping us up to date with the maintenance team. Really happy with the service Rice Chamberlain are supplying us , would highly recommend if you are considering a property for rental.
Steven · 14 April 2024
Agent replied · 26 November 2023
Hi Steven. Thank you so much, that means the world to us and I know Maisy and the team will be delighted. Thanks again for your kind words
★★★★★ 5/5
GoogleI had recently rented a property from Rice Chamberlain, and would like to share my experience as they deserve all the praises. This is the first property i've rented in the UK and as such the whole process was unfamiliar and stressful to me.
The team in Rice Chamberlains, and in particular Hassan and Joe, were absolutely fantastic throughout the process, reassuring, comunicative and proffesional.
We still have great communication regarding maintenance of the property, as every query is being sought-after without delay.
I would highly recommend Rice Chamberlain for renting a property.
Anat · 14 April 2024
Agent replied · 26 November 2023
Thanks so much Anat!
★★★★★ 5/5
GoogleI use Rice Chamberlains Bournville office for all Real Estate advice including Lettings/renting of my flat in Harborne. Special thanks to Maisy Smith for consistently prompt action & response when an issue comes up! As I am not living in the Birmingham area this is vitally important to both the tenants & myself. Thanks Maisy !
Bill · 14 April 2025
Agent replied · 24 August 2024
Thanks so much Bill. It’s always a pleasure to deal with you ☺️
★★★★★ 5/5
GoogleThroughout the whole process of buying a property, Aimee in Sales has been incredible.
Aimee is polite, kind, and so efficient. Her communications skills have been excellent throughout and she has been able to provide thorough updates and counsel as well as being able to speak to all stakeholders involved and keep things moving.
Aimee has been a delight to speak to and a source of support and I would thoroughly recommend going with Rice Chamberlains from my experience.
J · 14 April 2024
Agent replied · 24 August 2024
Thanks so much Jess that’s incredibly kind of you to say so 😊😊😊 …
★★★★★ 5/5
GoogleI am extremely pleased with Rice Chamberlain . The lettings team ( based in Bournville) work in a well coordicated manner. They have been efficient with organising the viweing and the lettings contract and have provided good advice. Special thanks to Hassan and Joe.
Valentina · 1 August 2025
Agent replied · 29 December 2025
Thanks so much 🙏 …
★★★★★ 5/5
GoogleI'm extremely grateful for Rice Chamberlains assistance in selling my property. Despite the difficulties experienced during the sale, Rice and specifically Aimee were instrumental in completing the sale. Aimee went above and beyond, liaising with all parties, chasing solicitors and kept myself and the buyer informed of progress throughout. Can't thank them enough.
Anton · 14 April 2025
Agent replied · 25 October 2024
Thanks so much Anton 😊 it’s been a pleasure and glad we got there in the end. …
★★★★★ 5/5
GoogleSummary - Knowledgeable, professional, communicative.
We've just sold our house with Rice Chamberlains and the thing that stood out all the way through was their deep understanding of the market and of the process.
When James valued our house he suggested a figure that would attract interest and was tailored to our specific house on our specific road, a micro market within a market pitched at a level that he knew would sell.
Within days we had multiple offers over asking and only a week after we went to market we accepted an offer well above what we could have dreamt of before we put the house up for sale.
The various bumps in the road you inevitably encounter when selling were smoothed out by Sophie, James, Matt, Aimee, and the rest of the team. Their hard work and constant communication meant we always felt in the know. Often they'd flag possible issues to us well before they had arisen. We were guided through every step of the process without ever feeling pressured.
We also bought the house with them originally and I can say the process was just as good from that side of it, so whilst they look after their sellers brilliantly they also take good care of their buyers too.
George · 30 October 2025
Agent replied · 29 December 2025
Thank you so much George that’s incredibly kind of you. We wish you all the very best and hope to hear from you soon!
★★★★★ 5/5
GoogleI am a landlord, I rent my property using Rice Chamberlain as my managing agents. I have found them to be efficient, particularly when it comes to maintenance issues. Good communication too. I would also like to mention Maisy who, when I was having a particular issue that was causing some real stress for me, went above and beyond to help resolve this situation. Very helpful, thank you Maisy. Would definitely recommend.
Kerrie · 14 April 2024
Agent replied · 26 November 2023
Hi Kerrie - thank you so much! That’s very kind and good to hear. We appreciate it very much. (James)
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