How many reviews does Purple Frog Property Birmingham have?

Purple Frog Property's Birmingham office has 753 reviews across 1 platform: 753 on Google.

What is Purple Frog Property Birmingham's rating?

Purple Frog Property Birmingham is rated 4.4 out of 5 across all 753 reviews, and 4.4 out of 5 on Google from 753 reviews.

Where is Purple Frog Property's Birmingham office?

Purple Frog Property Birmingham, 189 Dawlish Road, Birmingham, West Midlands, B29 7AW.

Trusted Agent profile · Birmingham, West Midlands

Verified

Purple Frog Property Birmingham reviews

4.4

★★★★★ Great

753 reviews across 1 platform

189 Dawlish Road, Birmingham, West Midlands, B29 7AW

Part of Purple Frog Property, see every office.

Purple Frog Property's office in Birmingham, West Midlands, at 189 Dawlish Road, is rated 4.4 out of 5 across 753 reviews on 1 platform, including 753 Google reviews rated 4.4.

4.4 / 5

753

Reviews on Google

This office

Reviews may appear on more than one platform.

About Purple Frog Property Birmingham

Purple Frog specialise in the letting, management, sale and development of student property in Birmingham, Nottingham and Bristol. The company's founders were students when they set up the company and they strive to ensure they provide the best possible service to landlords and tenants.

Reviews

Every review we hold for the Birmingham office, from every platform, shown as written. First names only.

1/5

Google

Rating only, no written review.

Becky · 16 September 2019

Agent replied

Dear Becky Moore Sorry to see that we only rate one star. Looking at your tenancy, I am guessing this is about your deposit. I can see that we sent your statement on 03 October. If you are unhappy with any of the deductions, you are able to dispute them through our website: https://www.purplefrogproperty.com/students/howtokeepyourdeposit/deposit-disputes/. It doesn't look like we've received a dispute yet. I am, of course, making an assumption. If there is anything else that is causing you distress, please could you drop me an email at james.mason@purpelfrogproperty.com, so I cna find out more? Kind regards James Mason

1/5

Google

Rating only, no written review.

El · 16 September 2019

Agent replied

Dear Lawrence Sorry to hear that we only rate one star. Please could you drop me a line at james.mason@purplefrogproperty.com so I can find out what's wrong? Then we can start working on fixing what#s gone wrong. I look forward to hearing from you. Kind regards James

4/5

Google

Leah was helpful

Jack · 16 September 2019

4/5

Google

Thanks Leah :)

Tuba · 16 September 2019

4/5

Google

Rating only, no written review.

Ben · 16 September 2019

4/5

Google

Rating only, no written review.

Rhys · 16 September 2019

4/5

Google

Rating only, no written review.

Mhairi · 16 September 2019

4/5

Google

Rating only, no written review.

Roberto · 16 September 2019

5/5

Google

Lovely staff

John · 16 September 2019

5/5

Google

Thanks Leah.

Kate · 16 September 2019

5/5

Google

Leah

Ahmed · 16 September 2019

5/5

Google

Becky

Tom · 16 September 2019

5/5

Google

Rating only, no written review.

Daniel · 16 September 2019

5/5

Google

Rating only, no written review.

Mischa · 16 September 2019

5/5

Google

Rating only, no written review.

Wong · 16 September 2019

5/5

Google

Rating only, no written review.

Nuno · 16 September 2019

5/5

Google

Rating only, no written review.

Khilna · 16 September 2019

5/5

Google

Rating only, no written review.

Kieran · 16 September 2019

1/5

Google

Rating only, no written review.

Lawrence · 30 October 2018

Agent replied · 29 October 2023

1/5

Google

Rating only, no written review.

Ben · 16 September 2018

Agent replied

Hi Ben You seem to have left two ratings, using two different accounts, as well as a rating for a different site. Sorry to see that you're so upset with us that you have to post multiple ratings. Please could you email me at james.mason@purplefrogproperty.com, so I can find out what the problem is? I look forward to hearing from you. Kind regards James Mason james.mason@purplefrogproperty.com

1/5

Google

Rating only, no written review.

George · 16 September 2018

Agent replied

Hi George Sorry to see that we only warrant a 1-star rating. Please would you drop me an email at james.mason@purplefrogproperty.com so I can find out what's gone wrong and see how we can set it right?

1/5

Google

Rating only, no written review.

Krjůr · 16 September 2018

Agent replied

Hi Krjur Sorry to see we only rate one star. I've tried to find you on our customer database, but you don't seem to appear. Please could you email me at james.mason@purplefrogproperty.com? This is so I can find out what we've done wrong and see if we can set it right. I'm concerned that, without knowing more, we won't be able to help fix whatever's happened. I look forward to hearing from you. James Mason james.mason@purplefrogproperty.com

3/5

Google

Rating only, no written review.

Muhammed · 16 September 2018

Agent replied

Hi Muhammed Thanks for the rating. Looking at our tenant database, I can see you were a tenant with us from Aug 2015 until June 2016. Please can I check if you're rating us for a recent interaction or if this is for your previous tenancy? Please could you drop me an email at james.mason@purplefrogproperty.com, so I can find out some more information? I look forward to hearing from you. Best regards James Mason

4/5

Google

Rating only, no written review.

Jim · 16 September 2018

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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