5/5
GoogleGreat service. Lloyd our estate agent was very friendly and willing to chat, as well as answer any questions we had about the houses. Thanks!
Trusted Agent profile · Birmingham, West Midlands
Verified
Purple Frog Property Birmingham reviews
★★★★★
753 reviews across 1 platform
189 Dawlish Road, Birmingham, West Midlands, B29 7AW
Part of Purple Frog Property, see every office.
Purple Frog Property's office in Birmingham, West Midlands, at 189 Dawlish Road, is rated 4.4 out of 5 across 753 reviews on 1 platform, including 753 Google reviews rated 4.4.
About Purple Frog Property Birmingham
Purple Frog specialise in the letting, management, sale and development of student property in Birmingham, Nottingham and Bristol. The company's founders were students when they set up the company and they strive to ensure they provide the best possible service to landlords and tenants.
Reviews
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
Google5/5
GoogleHenry did amazing job
5/5
GoogleHenry really nice and friendly agent !
5/5
GoogleHollie showed us around a few places and gave us lots of helpful advise and support with making such a big decision
5/5
GoogleMy best experiences have been with Josh for his outstanding service. You can feel a genuine care through his efficient and diligent work. I am so happy to have Josh Brighton as my account manager! Thank you for everything you do.
2/5
GoogleStaff is generally not caring. Issues with the house take ages to be fixed.
1/5
GoogleI had to threaten legal action before they would return our deposit.
Agent replied
Hi there, I'm sorry that you feel that you had to make such threats in order to return your deposit. We aim to return all deposits within 28 days of the end of a tenancy provided tenants return all the relevant paperwork. I would appreciate it if you would contact me directly so that I can investigate your complaint further. You can contact me on 07817 793 828 or Patrick@purplefrogproperty.com Thanks, Patrick
5/5
GoogleThe staff were very understanding and considerate. I recommend them highly.
Agent replied
Hi Uchenna, thanks for leaving your feedback. It's really encouraging to hear that you found the team so helpful. Thanks, Patrick.
5/5
GoogleLloyd, who took me to my viewings, was so friendly and helpful in showing me everything important about the houses we looked at
5/5
GoogleHad a few tours today by Lloyd of some great houses tour was really good and knowledgeable. Very easy and good experience! Thanks
5/5
GoogleLloyd took my friends and I round several houses and he was really friendly and kind. He was very informative and really helpful
5/5
GoogleExcellent experience I had with Amanpreet, very professional and nice lady. 👍🏻 …
5/5
GoogleGreat house viewing from Anna
5/5
GoogleHollie showed me and my flat mates around and she couldn’t of been nicer, really hope all my viewing are with her!!
5/5
GoogleI had a lovely viewing today with Holly. Showed me 2 properties and gave me great advice on how to sort out bills, thank you.
5/5
GoogleStephen knows the market well Trustworthy and honest
5/5
GoogleUsed live chat with Beckie who was able to help me with all my questions and also later contacted me within less than an hour through email with anymore information she had to double check with or confirm.
5/5
GoogleThe lady, Georgia, who showed us around the houses we viewed today was professional, friendly and enthusiastic. I strongly recommend giving her a raise
5/5
GoogleWas unable to get through to anyone for a while and Leah picked up my query within seconds and directed me in the right direction with who I needed to contact. Excellent service 😊 …
5/5
GoogleHe was respectful and efficient in his own work, but maintained a friendly and welcoming viewing at the same time
5/5
GoogleMy friend and I went to view some houses and the person who showed us around, Lloyd, was very helpful
5/5
GoogleFirst time using Purple Frog. It was both an efficient and friendly service. Abbey showed us round and became really helpful in us finding the property that suited everyone’s needs. Yet again, thanks for the help!
1/5
GoogleThey are really misinformed
Agent replied
Hi Elsa Sorry to hear that you've had problems with us. If we've told you something incorrect about your novation, please could you let me know? My email address is james.mason@purplefrogproperty.com. Kind regards James Mason
5/5
GoogleI had a great experience with Purple Frog which my flat mates can all also agree with. We had Leah helping us throughout the whole process and supported us with any of our needs! Definitely recommend.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
