Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe used Andy to sell our house after being impressed when he showed us round a house we were interested in (but didn’t end up going for).
We trusted that Andy would do a great job, and he didn’t let us down. Our experience is that a lot of estate agents will use quite junior staff to do viewings who ultimately aren’t invested in the process & often aren’t able to show a property to its full potential or answer questions about the house.
Andy did a great job in terms of viewings and getting us an offer we were happy to accept. He gave great advice throughout the process but I think he really showed how good he is once everything had agreed and the solicitors needed chasing (a fair bit!).
Andy was always available to answer questions or provide advice - and I wouldn’t hesitate to recommend McHugo Homes if you are looking to sell your house - it’s a stressful thing to do & it’s important you choose an agent who will alleviate and not add to that stress!
David · 13 October 2023
Agent replied · 11 June 2024
thanks for the kind words, its been enjoyable to represent you guys and an absolute pleasure. Enjoy your new home
★★★★★ 5/5
GoogleIt was a pleasure dealing with an estate agent who clearly understands the market and takes a fair, well-informed approach to pricing for both buyers and sellers. After encountering many agents who tend to overvalue properties, McHugo stood out for their realistic and transparent valuations. Their listings consistently reflect genuine market value, which is likely why their houses sell so quickly. Highly professional and trustworthy and I would not hesitate to sell or buy a house through them.
A · 16 October 2025
Agent replied · 16 April 2026
Thank you very much for the kind words, its been a pleasure to help you in your search for a property, we hope you are very happy in your new home. Andy
★★★★★ 5/5
GoogleAndy has been an excellent agent and top professional throughout the process of selling our house and buying another. Keeps himself calm and customers relaxed but also knows when to push things along. Certainly would recommend if you are selling in the Edgbaston Harborne area, he knows the local housing stock well and how to sell them. Would certainly use again,
Sean · 10 August 2024
Agent replied · 24 August 2024
Thanks again, its been a privilege to help you both sell your home and find your potential long term home. Enjoy it. Thanks again, Andy
★★★★★ 5/5
GoogleIt had been over 20 years since I last moved home so I consider myself very lucky to have worked with Andy on the sale and purchase of my new home. Always professional and personable, Andy is able to deal with whatever is thrown his way during the process, to act in the best interest of his client. As you only deal with one person you can ask questions and Andy knows whats going on with your sale/purchase. Andy was also helpful in recommending other trade/business professionals who were also all top notch. Can't recommend enough and will definitely use McHugo Homes again.
MX5 · 12 June 2023
Agent replied · 11 June 2024
Thanks for the lovely thoughts, some fraught moments but really pleased in the success of moving to your chosen home. Would be delighted to work with you again in the future also
★★★★★ 5/5
GoogleMassive thanks to Jaydon and Andy for helping us secure the purchase of our first home. They were easy to communicate with and helped us get the process completed as quickly as possible.
Faz7862 · 29 July 2025
Agent replied · 25 August 2025
Thanks for the feedback, we are delighted to help you in securing your forst home and wish you all the happiness there. Thanks. Andy
★★★★★ 5/5
GoogleAs a first-time homebuyer, I was nervous about the process, especially because of the language barrier, but Andy made everything so smooth and stress-free. From the very start, they went out of their way to ensure I understood every detail, …
Kan · 16 April 2025
Agent replied · 9 December 2024
Wow, thank you for the kind words, I am pleased to have helped you find that dream home and hope you and the family are very happy there as the previous family were. Thanks again. Andy
★★★★★ 5/5
GoogleAndy is excellent; I both bought and sold through McHugo Homes and would highly recommend him. I saw a property he was selling that I wanted to buy and he arranged the sale of my home in less than three weeks, obtaining multiple offers. His property listings are best in class and he is both extremely responsive and knowledgeable. You can tell that Andy cares about his clients and will definitely be in good hands with him.
Luke · 12 June 2023
Agent replied · 11 June 2024
Thanks Luke, its been a pleasure to work with you. Good luck in your new home.
★★★★★ 5/5
GoogleI couldn’t have asked for a better person to guide me through buying my first home. Andy was incredibly helpful, always available to answer my questions, and really made me feel comfortable with each step of the process. …
Reza · 16 April 2025
Agent replied · 23 November 2024
thank you for the kind words, really pleased to have helped you find your first home, I hope you enjoy it there. Andy
★★★★★ 5/5
GoogleWe are very pleased that we chose McHugo homes to sell our family home.
Andy is fantastic, totally professional and kept us informed throughout the whole process.
It’s such an advantage to deal with the owner of the business who cares, does the viewings and gives honest feedback.
Thank you for your recommendation of solicitors, they were great but it was also helpful that you went above and beyond what was required. Many thanks.
Debbie · 12 June 2023
Agent replied · 11 June 2024
Wow, thank you for the kind words especially when you have a lot to focus on. Pleased I could help assist
★★★★★ 5/5
GoogleMy parents are in their 80s. I was rather anxious when they decided to sell their house: would it be too stressful for them? Andy was superb in dealing with them. He managed all the viewings himself, and was great at chasing up solicitors, keeping what is always a very complicated process moving, and keeping my parents and me sane and informed throughout. I can’t recommend McHugo enough.
Samir · 15 October 2023
Agent replied · 11 June 2024
Thanks for the kind words, it was more than a delight...it was good fun, as great, fun characters and a pleasure to help you as a family. Hope they enjoy their new home also
★★★★★ 5/5
GoogleAndy was been absolutely wonderful throughout the whole potentially stressful experience. He been extremely supportive, honest and knowledgeable throughout the whole process. We always felt he put our interests first, and gave us much …
Kathy · 16 April 2025
Agent replied · 14 April 2025
thanks for the kind words, your analogy of the sales process being like a long Ofsted report-the unknowns involved-was really interesting, and just hope I could help where possible. we can still speak don't worry
★★★★★ 5/5
GoogleAndy has sold both my house and more recently my parents house. He managed to get over asking price for the sale of our house in B32 and has managed to get asking price for my parents in B17.
In both sales Andy worked with us as a family understanding our needs and wishes and worked sympathetically to them. His attention to detail in helping us get the houses in a good position for photographing and viewings was really useful and his years of experience really showed.
When it came to viewings they were worked around our lives and really were effortless. I opted for an "open day" block booking due to work commitments, whereas my parents preferred a more ad hoc approach. Both worked really well and nothing was too much trouble. Negotiations were handled professionally and I always believed Andy would work to get the best deal for us.
Overall Andy has made selling two houses uncomplicated and hassle free while always having our best interests at the forefront of everything he did, showing honesty and integrity throughout. If I decide to move house again Andy will be who I go to see.
Brendan · 12 June 2022
Agent replied · 11 June 2024
Its been a pleasure Bren, thanks for the kind words
★★★★★ 5/5
GoogleAndy was brilliant from marketing our property right through to completion. He was honest and gave useful insight and is easily contactable making the process much less stressful than it could have been. Would definitely recommend!
Kirsty · 18 February 2025
Agent replied · 27 May 2025
Thank you for the kind words, its been a pleasure and really pleased I could help you make your big move. Andy
★★★★★ 5/5
GoogleWe are very lucky and grateful to have instructed Andy to represent us and help sell our home. His guidance, work ethic and approach is very impressive. We felt very comfortable from the start and felt we could contact him at anytime of the day. We feel communication is key during such a stressful period and Andy provided us with a calming nature and advice that helped us sell and purchase our dream home.
Thanks Andy
Ben · 12 June 2022
Agent replied · 11 June 2024
Thanks for the feedback Ben, really appreciate it. Glad I could play a role and look forward to the moving forward to a successful completion for you
★★★★★ 5/5
GoogleAndy is the best estate agent in Birmingham. He sold our house promptly and his valuation was key to our success. He's honest, organised, hard working, and I would definitely recommend him to all my friends and family.
Danny · 25 July 2024
Agent replied · 24 August 2024
thank you for the high praise, its been a pleasure to work with you and hope you are happy in your new home.
★★★★★ 5/5
GoogleWe had a very good experience with the team at McHugo, from viewing different houses to eventually finding our home to buy. Andy especially put in a lot of work to help get everything over the line, going above and beyond.
Stephen · 26 December 2025
Agent replied · 25 January 2026
Thank you Stephen for the feedback, so glad that we could help you at such an important life stage too, and of course be in before Christmas. Enjoy your new home. Andy
★★★★★ 5/5
GoogleHad a great experience buying a home through Andy. Not only was he always available for any queries we had but also proactively kept us updated on the progress of the purchase. Everything seemed to go smoothly and I know Andy was instrumental in the progression of the whole chain. A very hands on, personal and approachable estate agent, would highly recommend.
Jason · 12 June 2022
Agent replied · 11 June 2024
Thanks Jason, glad I could be of help and hope you and the family enjoy your new home.
★★★★★ 5/5
GoogleAndy is a pleasure to work with. He helped us to secure our buy to let purchase, he's really proactive and always kept us updated as to how the chain was progressing throughout. I thoroughly recommend and would not hesitate to use him again!
Usama · 12 December 2023
Agent replied · 11 June 2024
Thanks for the feedback, lovely to hear, it has been great to work with you
★★★★★ 5/5
GoogleSo lucky to have been introduced to Andy. His very professional in understanding both our needs and the buyers. He takes on knowledge of what’s required and looks into the surrounding area so he can give an insight to the buyers. Totally outstanding, a kind and considerate gentleman who knows his profession and taking it to the highest level. If anyone is going to sell your house he will and his rates are very good too. His a credit to himself. Also consider this’ most high street estate agents only put your house ON sale but Andy SELLS it. A great friendly guy who u need in ur life when it comes to selling your home.
Shahida · 25 July 2024
Agent replied · 24 August 2024
Wow, thanks for the kind words, not sure if that is my hayfever kicking in or a tear in my eye reading that. thanks again. Andy
★★★★★ 5/5
FacebookI have got to know Andy really well over the past 6 months or so and found him to be an exceptional estate agent with lots of experience.
Andy is incredibly knowledgeable and very friendly as well.
I would highly recommend anyone with any property needs to speak with Andy as he will be sure to help you achieve the best outcome.
Simon · 27 March 2022
Agent replied · 27 November 2025
Thanks Simon. Enjoying working with you and using these market leading tools to add value for our clients
★★★★★ 5/5
FacebookAndy is amazing at what he does!
It’s nice to work with someone so passionate about his job.
He explains everything, down to the last detail. Therefore you feel confident nothing will be over looked or missed. Selling a house can be quite overwhelming however Andy made the process smooth and enjoyable.
I can’t thank him enough for his help and dedication.
Emma · 28 February 2022
Agent replied · 27 November 2025
Thanks for the nice words Emma. Glad to be of help and enable a smooth move
★★★★★ 5/5
GoogleThank You McHugo Homes!!
Andy made the sale of my property stress free and straight forward.
I was kept up-to date throughout the whole process and was provided with all the information i needed from Andy.
I would highly recommend Andy and will definitely be using McHugo Homes again!!
Zain · 12 June 2023
Agent replied · 11 June 2024
Thanks for the nice comments
★★★★★ 5/5
GoogleAndy was first class and very professional. Was always willing to go above and beyond as our sale was slightly abnormal but Andy went the extra mile for sure. If I am buying or selling in the area again I wouldn't hesitate to work with him.
Sam · 12 June 2023
Agent replied · 11 June 2024
Thanks for the kind words Sam, abnormal indeed but we overcame the hurdles. Look forward to working with you again in the future
★★★★★ 5/5
GoogleFIRST CLASS SERVICE !! We had some disappointing experience with 2 agencies and was very fortunate to come across Andy via a recommendation. Mchugo Homes from day one have been professional with exceptional standards. Tirelessly worked hard in selling my first house . Sale process was seamless and kept us informed at every stage. Highly recommend Mchugo Homes to manage your property needs . Cannot wait to use them again !!
Kim · 23 September 2024
Agent replied · 23 October 2024
thank you for the review, lovely words and really enjoyed acting on your behalf. What a fantastic renovation-you should be very proud of what you achieved. Andy
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