Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleBooked a viewing and waited 15 mins no one showed up. Called office, said will send someone. Waited another 25 mins, called again, said they can not do anything about it. Clueless!
River · 31 August 2021
Agent replied
Hi River- Sorry to hear that you had a 1 star experience with Martin and Co. I have been unable to locate your details on our system - would you be kind enough as to reach out to me either on 0121 270 2633 or birminghamcity@martinco.com to discuss further.
Branch Manager
★★★★★ 5/5
TrustpilotI made an enquiry about a viewing on a…
I made an enquiry about a viewing on a rental property yesterday morning and was given an appointment to view yesterday afternoon. The young man who showed me round was approachable, friendly and answered all my questions. He then followed up by emailing paperwork this morning, just as he said he would.
Ange · 23 February 2023
★★★★★ 5/5
TrustpilotKav Was very helpful !
Kav Pahal was very helpful on the phone and was efficient , would definitely recommend
Annette · 28 September 2021
★★★★★ 5/5
TrustpilotWould highly recommend Martin and co…
Would highly recommend Martin & Co Birmingham City centre for anyone look for a property. I was able to get a viewing on the same day, fast and efficient service with some fantastic staff who are very prompt - Kal provided a fast and efficient service both via telephone and email.I will always use Martin & Co for the near future.
Majda · 21 January 2022
★★★★★ 5/5
TrustpilotSadika was very helpful and very quick…
Sadika was very helpful and very quick to sort out a minor problem during our move. Highly recommend!
Zeba · 5 February 2021
★★★★★ 5/5
TrustpilotA great customer service experience
Monica · 30 June 2025
★★★★★ 5/5
TrustpilotScott was very welcoming and…
Scott was very welcoming and informative - the viewing didn’t feel rushed
Stuart · 26 February 2022
★★★★★ 1/5
GoogleThe worst agent company that considers landlord's benefits in the tenancy agreements.Irresponsible for any issues with tenants. Please read carefully each clause of the contract, such as fixed term and increasing rate per year. Ask them to clarify everything in the contract. They usually hide issues and problems in the rental property.
Sara · 28 January 2023
★★★★★ 5/5
TrustpilotNoah Aribi was great!
Noah Aribi was enthusiastic and informative. He was very helpful and goes the extra mile to help his customers.
Ramesh · 7 October 2020
★★★★★ 5/5
TrustpilotLiberty M is an asset to Martin & Co…
Liberty M is an asset to Martin & Co and i cant thank her enough.
V · 24 February 2025
★★★★★ 5/5
TrustpilotI rang Martin & Co for renting the…
I rang Martin & Co for renting the property and I spoke with Leah, she was so helpful and supportive. She helped me to look for more properties.Morover, she went step by step with me until I was satisfied. She has brilliant work ethics. Martin & Co has brilliant customer service I would 100% recommend to go with them.
Harpreet · 31 March 2022
★★★★★ 1/5
Googlethis agent reschedule the appointment without asking me, and I have been waiting in front of the property for 10mins and no one showed up and tell me they need to reschedule the appointment again???? Can you at least take some responsibility before making any decision and be on time!!!!
Sam · 25 March 2023
★★★★★ 4/5
TrustpilotI had a viewing with Jessica Johal
I had a viewing with Jessica Johal, she was really nice and honest with me about the property. She was also helpful in advising me about the apartment and the next steps.
It was easy to book the view. One of the best agencies in Birmingham 👌🏾
Agatha · 21 June 2023
★★★★★ 5/5
GoogleI recently had the pleasure of working with Jessica as my letting negotiator, and I couldn't be more pleased with the experience. From start to finish, Jessica displayed a level of professionalism, dedication, and expertise that truly set them apart in the industry.
Callum · 6 October 2023
★★★★★ 5/5
TrustpilotA viewing with Tom
I ve had a group viewing with Tom, he was really nice and communicative, he made sure to answer all the addressed questions by myself and the other candidate. The house was exactly as presented in the pictures which is a really hard thing to find these days. Great experience with Martin and Co Birmingham, hope I get the flat 😍
Sel · 3 December 2021
★★★★★ 5/5
GoogleVery professional. They talk you through the entire process. I am especially grateful to Canaan and Jessica for their honesty and hard work in helping me find a home.
Tracy · 21 July 2024
★★★★★ 5/5
TrustpilotTate was very helpful and professional
Tate was very helpful and professional. Quick response to my enquiry
Julie · 25 February 2022
★★★★★ 5/5
TrustpilotMr Han
Was very helpful in terms of viewing
Junhyung · 21 May 2025
★★★★★ 5/5
GoogleKav is really helpful and nice!
Hoiki · 30 September 2022
★★★★★ 4/5
TrustpilotIt was really good actually
It was really good actually. For overall, I would say good and fast. We got some conversations with Dan who is working in Martin&Co. He’s a great guy. That’s it.
Dashi · 19 June 2024
★★★★★ 5/5
TrustpilotBought a three-bed house in Birmingham
We bought a house in Birmingham through Zheng Cheah at Martin & Co. He was excellent. He was quick to reply to emails and provide reassurance. We are very happy!
John · 18 June 2024
★★★★★ 5/5
TrustpilotKhav is super helpful
Khav is super helpful and very trustworthy in getting things going for you
Saad · 29 September 2021
★★★★★ 5/5
GoogleGreat viewing with Sohail
Luth · 21 June 2025
★★★★★ 5/5
GoogleIn team collaborations, Dan excels by listening and understanding different perspectives and coordinating resources to ensure smooth project progress. His cooperative spirit creates a harmonious and productive work environment.
陈雨天 · 2 July 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.