Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had a wonderful viewing experience today. The property was stunning and beautifully furnished. Ali was an exceptional agent. He was very patient with us and answered all the questions we had even when time was running out. Thank you Martin & Co!
Abimbola · 23 March 2026
Agent replied · 13 April 2026
Hi Abimbola,
Thank you for such a lovely review! … More
★★★★★ 5/5
GoogleLet me start with Holly is an absolute asset to Martin & Co. Whilst working with Holly, I found her to be completely professional, knowledgeable about rental laws, supportive with her assistance throughout the rental process, along with …
L · 16 April 2026
Agent replied · 14 July 2026
Hi there,
Thank you for such an amazing review! … More
★★★★★ 5/5
GoogleGreat experience dealing with Martin & Co Birmingham City Lettings & Estate Agents. The flat visit was excellent, and the application process was prompt and smooth. Everything was handled efficiently by Sher Bano, who was professional, helpful, and responsive throughout. Highly recommended.”
Houzaifa · 13 February 2026
Agent replied · 13 April 2026
Hi Houzaifa,
Thank you for the great review! … More
★★★★★ 5/5
GoogleI had a great experience working with this letting agent while renting out my property. Jessica was instrumental and played an important role in securing reliable tenants and made the whole process smooth and stress-free. Her communication …
Makhan · 16 March 2026
Agent replied · 13 April 2026
Hi Makhan,
We’re really pleased to hear that Jessica was able to support you through the … More
★★★★★ 5/5
GoogleHolly has been very helpful in helping us find a new flat. She has been really helpful at answering our questions quickly and making the whole process stress free. Thanks!
Gabrielle · 14 May 2026
Agent replied · 14 July 2026
Hi Gabrielle,
Thank you for the lovely review! … More
★★★★★ 5/5
GoogleExcellent Estate Agents, Lucas was very friendly and dealt with all my queries on call. Highly recommended.
Vagrish · 10 August 2026
Agent replied · 20 August 2026
Hi Vagrish,
Thank you for your fantastic feedback! We're delighted to hear that Lucas was friendly, helpful and able to assist with all your queries. We'll be sure to pass your kind words on to him.
We really appreciate the recommendation and wish you all the best!
The Martin & Co Team
★★★★★ 5/5
GoogleI’ve had a lovely experience searching for a rental property with Martin & co. Mia was very easy to communicate with, helpful and remembered me from the brief contact I had nearly a year ago when looking to move to the city previously which made me inclined to search with Martin & co solely rather than looking outside their company. The initial property I inquired about wasn’t available, but I was able to make a viewing immediately for another great property and was sent a long list of options matching my preferences. My offer was submitted immediately when I expressed my interest and communication has been frequent which I appreciate. In all I was able to secure the first property I viewed as it matched the description I gave of what I was looking for, and the search for a property process took only one week despite moving across the country which further complicates the stressful rental search process.
Chidinma · 30 November 2024
Agent replied · 3 December 2024
Hello Chidinma Okwuosa,
Thank you so much for sharing your wonderful experience with Martin & Co.! We’re thrilled to hear that Mia’s attentiveness and the service you received made a positive impact on your rental search. It’s fantastic that she was able to provide you with a range of options matching your preferences and secure a property so quickly, especially during a move across the country!
We know how stressful finding the right home can be, and it’s great to hear that the process felt smooth and efficient for you. If there’s anything you need as you settle in, please don’t hesitate to reach out. We’re here to help!
Warm regards,
Martin & Co.
★★★★★ 5/5
GoogleKieden was really helpful and quick to respond to any queries I had!
Mare · 29 August 2026
Agent replied · 16 September 2026
Hi Mare,
Thank you for taking the time to leave us a review. We’re really pleased to hear that Kieden was so helpful and responsive throughout your experience. We know how important it is to get quick answers when you’re going through the process, so it’s great to hear that Kieden made things straightforward for you.
We’ll be sure to pass your kind words on to Kieden!
The Martin & Co Team
★★★★★ 5/5
GoogleSophie Smith was a pleasure to deal with, very professional and helpful but also friendly, open and honest. She knew a lot about birningham ..best places to eat and drink, shopping etc and really helped me make the best decision in renting my new home. I would highly recommend her and Martin & Co
Susan · 1 October 2025
Agent replied · 1 October 2026
Hi Susan,
Thank you for your wonderful feedback! We’re delighted Sophie’s professionalism and local knowledge helped you make the best decision. We really appreciate your … More
★★★★★ 5/5
GoogleWhat impressed me most was Oron's honesty and integrity. Oron was always upfront about the pros and cons of each property, and never pressured me to make a decision I wasn't comfortable with. Oron also went above and beyond to answer my questions and address my concerns, making the entire process much less stressful.
Oluwajoba · 1 October 2025
Agent replied · 1 October 2026
Hi Oluwajoba,
Thank you for your thoughtful feedback! We’re glad Oron’s honesty, integrity, and support made your experience stress-free and positive. We appreciate you … More
★★★★★ 5/5
GoogleGood letting agents dealt with Sher Bano, she was incredibly helpful, informative and accommodating to getting me viewings of properties that fit my criteria,I would definitely deal with them again if I need to rent another property in Birmingham
Sumeet · 13 February 2026
Agent replied · 13 April 2026
Hi Sumeet,
Thank you for your kind feedback. We’re really pleased to hear that Sher Bano … More
★★★★★ 5/5
GoogleOne of the best agents I’ve worked with is Sher Bano. Her cooperation and communication is always A1 and makes it easy and smooth for both parties, Sher is a fantastic example of what a perfect agent is.
Tawfieq · 13 February 2026
Agent replied · 13 April 2026
Thank you so much, Tawfieq, for such a brilliant review!
We’re absolutely delighted to hear how highly you think of Sher. … More
★★★★★ 5/5
GoogleJessica is amazing - she has helped us make the process incredibly smooth and has answered all our questions along the way!
Maya · 14 June 2026
Agent replied · 14 July 2026
Hi Maya,
Thank you for the lovely review!
We're so pleased to hear Jessica has been able to make everything feel straightforward and keep you well-informed throughout. It's great to know her support made a positive difference to your experience.
The Martin & Co Team
★★★★★ 5/5
GoogleJessica made the whole letting process really straightforward. She was friendly, professional, and kept me updated the entire time which I really appreciate. Everything was handled super quickly and smoothly, and I loved how easy she made the experience. Would definitely recommend working with her
Ruby · 8 December 2025
Agent replied · 11 December 2025
Hi Ruby,
Thank you for the brilliant review! We’re so pleased to hear Jessica made … More
★★★★★ 5/5
FacebookI was genuinely impressed by the service from Martin & Co (Harborne Branch), and in particular by Owen Smith. I called the day before I wanted to view a property and with very limited availability, and Owen kindly arranged a viewing at my convenience. From our first conversation, he was exceptionally friendly, professional, and accommodating. During the viewing he arrived on time, demonstrated impressive knowledge and insight about both the property and the local market, and explained everything clearly without ever being pushy. Every aspect of his approach reflected professionalism and care. I would thoroughly recommend Martin & Co Harborne, and would say Owen Smith is an absolute credit to the company.
Marie · 10 November 2025
★★★★★ 1/5
GoogleHonestly this has been one of the most traumatic and horrific moments of my life. Not only was Amelia the property manager rude to me and raised her voice at me on the phone , the company wants to withhold my deposit. I would advice anyone to not use this company as they have a reputation for withholding deposits 🙏 …
Christabel · 12 August 2026
Agent replied · 20 August 2026
Hi Christabel,
We’re sorry to hear that you feel this way about your experience and appreciate you taking the time to share your concerns. We understand that matters relating to a tenancy and deposit can be particularly stressful, and we take feedback regarding communication and deposit decisions seriously.
We would like the opportunity to look into the concerns you have raised. Please contact our Complaints Team with your full details and property address so they can review the matter and respond appropriately.
The Martin & Co Team
★★★★★ 5/5
Googlevery good agency letting company, a guy name Lucas is very helpful and friendly.
Gary · 5 August 2026
Agent replied · 20 August 2026
Hi Gary,
Thank you for your kind feedback. We're delighted to hear that Lucas was so helpful and friendly throughout your experience. We'll be sure to pass your lovely comments on to him!
The Martin & Co Team
★★★★★ 5/5
GoogleSpoke to Kamilah, very friendly and helpful. Great service.
Dan · 7 September 2026
Agent replied · 16 September 2026
Hi Dan,
Thank you for taking the time to leave such a lovely review. We’re really pleased to hear you had a great experience speaking with Kamilah. We’ll be sure to pass your kind words on to her!
Providing friendly, helpful service is something we always aim for, so it’s great to know this came across. We really appreciate your feedback and hope we can assist you again in the future.
The Martin & Co Team
★★★★★ 5/5
GoogleI would like to say thank you to Ben and Tobias at Martin & Co for the professional way they dealt with my enquiry about a property. Ben made the process of taking my details and arranging the viewing very straightforward, and then Tobias was most friendly and helpful in showing the property to me, taking time to explain all the details that I needed to be aware of. A great service - Tim.
Fiddleneck · 8 January 2025
Agent replied · 29 January 2025
Thank you so much, Tim, for your kind words and for taking the time to share your experience with us! Ben and Tobias will be delighted to know their professionalism and helpfulness made the process straightforward and enjoyable for you. We’re thrilled to hear that Tobias took the time to explain everything clearly during the viewing. If there’s anything further we can assist you with, please don’t hesitate to get in touch. We appreciate your recommendation!
★★★★★ 5/5
GoogleI had an absolutely fantastic experience with Martin & Co. From start to finish, the service provided was completely perfect. The team was professional, friendly, and always quick to answer any questions I had. They made the entire process smooth and stress-free, and I cannot praise them enough. I would recommend their services to everyone looking for a reliable lettings agency!
Zvidzai · 9 August 2026
Agent replied · 20 August 2026
Hi Zvidzai,
Thank you for such fantastic feedback! We're delighted to hear that you had such a positive experience with the team and that we were able to make the process smooth and stress-free. Your kind words mean a lot to us, and we really appreciate you recommending Martin & Co.
We look forward to helping you again in the future!
The Martin & Co Team
★★★★★ 5/5
GoogleWe have had a great experience with Martin and Co Birmingham. Kamilah has been really communicative and kept us in the loop from the initial enquiries, to viewings and negotiations.
Josh · 6 April 2026
Agent replied · 13 April 2026
Hi Josh,
Thank you for your kind words! … More
★★★★★ 5/5
GoogleJess went above and beyond to make sure everything was perfect and made the whole rental experience smooth and stress-free. Any questions or minor issues were handled quickly and with care. It’s clear that Jess truly cares about her tenants and takes pride in providing a great home.
Shemsije · 21 October 2025
Agent replied · 25 October 2025
Hi Shemsije, thank you so much for your kind words! We’re delighted to hear Jess made your experience so smooth and stress-free, she’ll be thrilled to know her efforts made such a difference. We really appreciate you taking the time to … More
★★★★★ 5/5
GoogleJessica is the best!
The whole team is great.
Clear communication and exceptional customer service.
I’m extremely grateful!
Haze · 23 June 2026
Agent replied · 14 July 2026
Thank you for the review.
The Martin & Co Team
★★★★★ 5/5
GoogleI wanted to share my appreciation for Emily’s excellent service during the property viewing. She was professional, friendly, and very knowledgeable about the property. Her clear explanations and supportive approach made the viewing experience smooth and comfortable. Emily’s positive attitude and attention to detail truly stood out, and I’m grateful for her assistance.
Sunil · 18 September 2026
Agent replied · 21 September 2026
Thank you for your wonderful feedback about Emily. It is great to hear her professionalism, knowledge, and attention to detail made your viewing experience smooth and comfortable. We will pass on your kind words to her.
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