Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotLet me feel very relieved
Due to the epidemic, I haven't been able to visit London in person for more than a year, but your service is very timely and meticulous. I am very satisfied with the maintenance, contract renewal and communication with tenants, which makes me feel very relieved.
Mr · 3 November 2021
★★★★★ 5/5
TrustpilotOverall a faultless service
Really good throughout. Excellent communications. Great service with managing our rental property. Tenant found quickly with a good rent achieved. Overall a faultless service.
Chris · 17 October 2017
Agent replied · 17 June 2024
Thank you for your feedback! We are pleased to hear you’re happy with the service provided by our team.
★★★★★ 5/5
TrustpilotI had a great experience with Abby…
I had a great experience with Abby Gooptu, my Renewals Consultant. She helped me smoothly renew my contract with my client within a month. Highly recommended!
Lam · 2 October 2023
★★★★★ 5/5
TrustpilotChanelle Pierre did a great job in…
Chanelle Pierre did a great job in renewing our contract. The whole process was easy and smooth.
Yuhan · 10 April 2024
★★★★★ 5/5
TrustpilotVery good rental negotiation by Chris
The tenancy of my unit at Maine Tower nearly comes to an end. Mr Chris Mitsatsos of Life Residential conducted a very good negotiation with the tenant and reached an agreement for continuing the tenancy for another one year. Very smoothly done.
Philip · 23 February 2022
★★★★★ 5/5
TrustpilotTenancy Renewal
Amrita Rathod dealt with my tenancy renewal, she kept me informed and processed the renewal promptly without any issues.
Ms · 27 February 2024
★★★★★ 5/5
TrustpilotLife Residential as property manager
Have been engaging Life Residential for a couple of years to manage my property for rental. Pretty much a hassle free experience.
Mr · 10 July 2018
Agent replied · 17 June 2024
Hi Mr Heng, thanks for your feedback. It's great to hear you've had a hassle free experience with us here at LiFE Residential, this is exactly what we strive for. Thanks for sharing.
★★★★★ 5/5
TrustpilotExcellent service to landlords thank you!
Prerna answered all of my questions accurately and refunded the £70 overcharge within 24 hours so I am v happy with her service.
John · 21 June 2017
Agent replied · 17 June 2024
Hi John, thanks very much for your feedback. It's amazing to hear that Prerna has been looking after you and managed to refund the overcharge within 24-hours - we are thrilled that you're happy with us! Have a lovely evening 😊
★★★★★ 5/5
TrustpilotCarlos DaSilva cooperated with me…
Carlos DaSilva cooperated with me regarding different issues and I would like to express my gratitude to him.
Mohammad · 20 May 2020
Agent replied · 17 June 2024
Hi Mohammad, thank you for your feedback on Carlos, we'll pass on your gratitude to him.
★★★★★ 5/5
TrustpilotWe had a good experience with Life
We had a good experience with Life - Abby from renewals has been very responsive in back and forth communications.
Duane · 26 January 2024
★★★★★ 5/5
TrustpilotThe overall experience was good for me
The overall experience was good for me. The agency responded to most of the issues in time, thanks to my proper manager Katie.
卢瀚 · 31 October 2023
★★★★★ 5/5
TrustpilotThe microwave broke down
The microwave broke down, but Cristina, the property manager, assisted me and we were able to fix the problem successfully. Thank you.
COCO · 14 November 2023
★★★★★ 5/5
TrustpilotSeamless check in and check out…
Seamless check in and check out process! Really enjoyed working with Claudio, he was attentive and responsive and I appreciate all the help.
Amirah · 19 October 2023
★★★★★ 5/5
TrustpilotMy tenancy renewal process was smoothly…
My tenancy renewal process was smoothly and professionally handled by Sham Umar who answered all of my questions. Great service!
Ian · 24 September 2018
Agent replied · 17 June 2024
Hi Ian, thanks for your feedback. We're pleased your renewal was handled smoothly and professionally by Sham!
★★★★★ 5/5
TrustpilotAbby Gooptu been very helpful
Abby Gooptu been very helpful in securing our rental contract renewal swiftly and efficiently. We are the landlord
Julie · 6 February 2024
★★★★★ 5/5
TrustpilotRebecca
Rebecca helped me sort my flat inspection and cleaning. She was extremely efficient and helpful and I would highly recommend her.
Natascha · 6 October 2017
Agent replied · 17 June 2024
It's great to hear that Rebecca was helpful in arranging your flat inspection and cleaning Natascha. Thanks for recommending her, that means a lot! Thank you for your feedback.
★★★★★ 5/5
TrustpilotVery efficient service in arrangement …
Very efficient service in arrangement of renewal of tenancy and clarification of questions . I find the process smooth and trustworthy.
YC · 28 September 2017
Agent replied · 28 October 2024
Dear YC Cheng, thank you very much for taking your time to let us know how we're doing - your feedback is much appreciated. We're glad to hear you found our processes easy to follow.
★★★★★ 5/5
TrustpilotRent Renewal
Was a Pleasure communicating with Abby and ShadyGot my desired Result Thanks GuysD Vaswani
D · 22 April 2024
★★★★★ 5/5
TrustpilotLife Residential team deliver
Very pleased that our property manager, Szilvia Nemeth, and the team achieved a smooth tenancy renewal to our mutual satisfaction. Pro-actively and efficiently handled throughout.
Michael · 17 August 2023
★★★★★ 4/5
TrustpilotFriendly Service
Very professional and friendly.Prompt responses regarding queries.Would recommendOnly comment is the Terms and Conditions to be simplified and fees clearly explained
Mohan · 12 June 2017
Agent replied · 17 June 2024
Hi Mohan, Thank you for getting back to us and sending over your feedback, we really appreciate this :) We are glad that your experience with us was positive and we will definitely look into simplifying the terms and conditions and fees explanation!Have a great day, thanks again 😊
★★★★★ 5/5
TrustpilotTenancy renewal
Tenancy renewalAbby has been very helpful in completing the process. Best wishes to our tenants and liferesidential
DrS · 8 February 2024
★★★★★ 5/5
TrustpilotSham provided excellent service and support
Sham provided excellent service and support on the recent tenant renewal. Overall an excellent experience!
David · 1 July 2020
Agent replied · 17 June 2024
Hi David, thank you for your feedback on Sham, great to hear your experience was excellent!
★★★★★ 5/5
TrustpilotVery smooth and easy process…
Very smooth and easy process facilitated by Abby in the Renewal Department. Thank you!
Dale · 7 April 2024
★★★★★ 5/5
TrustpilotThanks Hayley
Hayley at Life Residential is on the ball. Really efficient with our rental apartment maintenance and understands cost effectiveness .
Michael · 4 September 2017
Agent replied · 17 June 2024
Michael, thank you very much for letting us know Hayley is taking good care of your property investment. Your feedback is much appreciated.
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