Trusted Agent profile · Birmingham

Life Residential Birmingham reviews

4.5

★★★★★ Excellent

1,153 reviews across 2 platforms

199 Newhall St, Birmingham, B3 1SN

Life Residential's office in Birmingham, at 199 Newhall St, is rated 4.5 out of 5 across 1,153 reviews on two platforms, including 129 Google reviews rated 4.6.

Google logo

4.6 / 5

129

Reviews on Google

This office

Trustpilot logo

1,024

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Birmingham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Let me feel very relieved

Due to the epidemic, I haven't been able to visit London in person for more than a year, but your service is very timely and meticulous. I am very satisfied with the maintenance, contract renewal and communication with tenants, which makes me feel very relieved.

Mr · 3 November 2021

5/5

Trustpilot

Overall a faultless service

Really good throughout. Excellent communications. Great service with managing our rental property. Tenant found quickly with a good rent achieved. Overall a faultless service.

Chris · 17 October 2017

Agent replied · 17 June 2024

Thank you for your feedback! We are pleased to hear you’re happy with the service provided by our team.

5/5

Trustpilot

I had a great experience with Abby…

I had a great experience with Abby Gooptu, my Renewals Consultant. She helped me smoothly renew my contract with my client within a month. Highly recommended!

Lam · 2 October 2023

5/5

Trustpilot

Chanelle Pierre did a great job in…

Chanelle Pierre did a great job in renewing our contract. The whole process was easy and smooth.

Yuhan · 10 April 2024

5/5

Trustpilot

Very good rental negotiation by Chris

The tenancy of my unit at Maine Tower nearly comes to an end. Mr Chris Mitsatsos of Life Residential conducted a very good negotiation with the tenant and reached an agreement for continuing the tenancy for another one year. Very smoothly done.

Philip · 23 February 2022

5/5

Trustpilot

Tenancy Renewal

Amrita Rathod dealt with my tenancy renewal, she kept me informed and processed the renewal promptly without any issues.

Ms · 27 February 2024

5/5

Trustpilot

Life Residential as property manager

Have been engaging Life Residential for a couple of years to manage my property for rental. Pretty much a hassle free experience.

Mr · 10 July 2018

Agent replied · 17 June 2024

Hi Mr Heng, thanks for your feedback. It's great to hear you've had a hassle free experience with us here at LiFE Residential, this is exactly what we strive for. Thanks for sharing.

5/5

Trustpilot

Excellent service to landlords thank you!

Prerna answered all of my questions accurately and refunded the £70 overcharge within 24 hours so I am v happy with her service.

John · 21 June 2017

Agent replied · 17 June 2024

Hi John, thanks very much for your feedback. It's amazing to hear that Prerna has been looking after you and managed to refund the overcharge within 24-hours - we are thrilled that you're happy with us! Have a lovely evening 😊

5/5

Trustpilot

Carlos DaSilva cooperated with me…

Carlos DaSilva cooperated with me regarding different issues and I would like to express my gratitude to him.

Mohammad · 20 May 2020

Agent replied · 17 June 2024

Hi Mohammad, thank you for your feedback on Carlos, we'll pass on your gratitude to him.

5/5

Trustpilot

We had a good experience with Life

We had a good experience with Life - Abby from renewals has been very responsive in back and forth communications.

Duane · 26 January 2024

5/5

Trustpilot

The overall experience was good for me

The overall experience was good for me. The agency responded to most of the issues in time, thanks to my proper manager Katie.

卢瀚 · 31 October 2023

5/5

Trustpilot

The microwave broke down

The microwave broke down, but Cristina, the property manager, assisted me and we were able to fix the problem successfully. Thank you.

COCO · 14 November 2023

5/5

Trustpilot

Seamless check in and check out…

Seamless check in and check out process! Really enjoyed working with Claudio, he was attentive and responsive and I appreciate all the help.

Amirah · 19 October 2023

5/5

Trustpilot

My tenancy renewal process was smoothly…

My tenancy renewal process was smoothly and professionally handled by Sham Umar who answered all of my questions. Great service!

Ian · 24 September 2018

Agent replied · 17 June 2024

Hi Ian, thanks for your feedback. We're pleased your renewal was handled smoothly and professionally by Sham!

5/5

Trustpilot

Abby Gooptu been very helpful

Abby Gooptu been very helpful in securing our rental contract renewal swiftly and efficiently. We are the landlord

Julie · 6 February 2024

5/5

Trustpilot

Rebecca

Rebecca helped me sort my flat inspection and cleaning. She was extremely efficient and helpful and I would highly recommend her.

Natascha · 6 October 2017

Agent replied · 17 June 2024

It's great to hear that Rebecca was helpful in arranging your flat inspection and cleaning Natascha. Thanks for recommending her, that means a lot! Thank you for your feedback.

5/5

Trustpilot

Very efficient service in arrangement …

Very efficient service in arrangement of renewal of tenancy and clarification of questions . I find the process smooth and trustworthy.

YC · 28 September 2017

Agent replied · 28 October 2024

Dear YC Cheng, thank you very much for taking your time to let us know how we're doing - your feedback is much appreciated. We're glad to hear you found our processes easy to follow.

5/5

Trustpilot

Rent Renewal

Was a Pleasure communicating with Abby and ShadyGot my desired Result Thanks GuysD Vaswani

D · 22 April 2024

5/5

Trustpilot

Life Residential team deliver

Very pleased that our property manager, Szilvia Nemeth, and the team achieved a smooth tenancy renewal to our mutual satisfaction. Pro-actively and efficiently handled throughout.

Michael · 17 August 2023

4/5

Trustpilot

Friendly Service

Very professional and friendly.Prompt responses regarding queries.Would recommendOnly comment is the Terms and Conditions to be simplified and fees clearly explained

Mohan · 12 June 2017

Agent replied · 17 June 2024

Hi Mohan, Thank you for getting back to us and sending over your feedback, we really appreciate this :) We are glad that your experience with us was positive and we will definitely look into simplifying the terms and conditions and fees explanation!Have a great day, thanks again 😊

5/5

Trustpilot

Tenancy renewal

Tenancy renewalAbby has been very helpful in completing the process. Best wishes to our tenants and liferesidential

DrS · 8 February 2024

5/5

Trustpilot

Sham provided excellent service and support

Sham provided excellent service and support on the recent tenant renewal. Overall an excellent experience!

David · 1 July 2020

Agent replied · 17 June 2024

Hi David, thank you for your feedback on Sham, great to hear your experience was excellent!

5/5

Trustpilot

Very smooth and easy process…

Very smooth and easy process facilitated by Abby in the Renewal Department. Thank you!

Dale · 7 April 2024

5/5

Trustpilot

Thanks Hayley

Hayley at Life Residential is on the ball. Really efficient with our rental apartment maintenance and understands cost effectiveness .

Michael · 4 September 2017

Agent replied · 17 June 2024

Michael, thank you very much for letting us know Hayley is taking good care of your property investment. Your feedback is much appreciated.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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