Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAnca Manolache has recently taken over …
Anca Manolache has recently taken over as property manager for our rented properties. I have been impressed by her professionalism, her efficiency and her speed in resolving problems that have arisen.
Pauline · 30 July 2017
Agent replied · 17 June 2024
Hi Pauline, thank you for taking the time to tell us your thoughts. It's great that you're having a great experience with Anca as your new property manager. We are pleased to hear that she has been professional and efficient when dealing with you - thanks for letting us know! 😃
★★★★★ 5/5
TrustpilotProperty managers
Hayley, and Emma before her, have both been fantastic, personable, and attentive property managers. They've swiftly dealt with issues and have been wonderful advocates. Their support has had been invaluable.
Luke · 18 December 2023
★★★★★ 4/5
TrustpilotResponsive and knowledgeable
Responsive and knowledgeable. Generally able to fully address our questions and concerns.
Lawrence · 3 November 2022
Agent replied · 17 June 2024
Thank you for your kind review. We’re pleased to hear you’re happy with the service provided.
★★★★★ 1/5
TrustpilotBad customer service
Estate agents totally fine, customer service and property management once we moved in was horrendous. Completely ignored all our attempts at communication when we had issues.
Nathan · 10 March 2024
★★★★★ 5/5
TrustpilotCan't speak highly enough of LiFE…
Can't speak highly enough of LiFE Residential. My Property Manager, Darcey Nicholls, handled replacement of a leaky shower/mixer tap in my bathroom really smoothly. Liaised with the landlord and plumber and got it fixed with minimal hassle. She kept me regularly updated throughout the whole process, which was incredibly reassuring!
Ian · 1 February 2022
★★★★★ 5/5
TrustpilotMr. Kalidass Uvaraj
I am highly recommend the service provide by Mr Kalidass at Life residential anyone looking for experience, reliable and professional property manager. He provides an excellent service with great communication, prompt fixes on the property and always available. Thank you for your professional exercise.
Nataliia · 26 October 2022
★★★★★ 5/5
TrustpilotVery happy with my property manager Cristina Luntraru
Cristina Luntraru has swiftly dealt with the reported issues and resolved them smoothly. She is responsive, professional and great to work with. I hope she remains my property manager.
DK · 3 January 2024
★★★★★ 5/5
TrustpilotThans Nicola for all the helps every…
Thans Nicola for all the helps every time～
Yiqian · 14 March 2023
Agent replied · 17 June 2024
Thank you for taking the time to leave us feedback, it’s greatly appreciated.
★★★★★ 5/5
TrustpilotVery satisfied with Kalidass
I am extremely satisfied with the service provided by Life Residential. Kalidass, my property manager, efficiently resolved any issues I encountered, showcasing exceptional management skills and maintaining a professional attitude throughout.
Claudia · 13 November 2023
★★★★★ 5/5
TrustpilotTo make sure how to be a good agent
The person is really responsible and will to spend her time to do the job perfectly. she also understand how the landlord think that is great
Eric · 28 February 2024
★★★★★ 5/5
TrustpilotHats off to Abby Gooptu,Renewal Consultant…
Abby Gooptu,Renewal Consultant ,expeditiously completed the lease renewal process and, throughout, kept me ,as Lessor,informed of progress.I wish to commend him for being so efficient.From Dheerendra Kumar Dabee
Dheerendra · 13 January 2024
★★★★★ 5/5
TrustpilotOverall my expirence with life…
Overall my expirence with life residential has been good,Shamira’s was very prompt with her responses, returned our deposit back swiftly, her communication was great, very polite and well mannered.
Sephora · 20 December 2023
★★★★★ 5/5
TrustpilotLeo Leung
Leo Leung Personally, the best property manager that i have come across . So professional, helpful and understanding. I am very happy with the service.
Fay · 13 March 2024
★★★★★ 1/5
TrustpilotUseless & unhelpful
Useless & unhelpful call with agent there who didn't know what she was talking aboutWas promised a call back & never received one
SO · 20 April 2024
★★★★★ 5/5
TrustpilotI just wanted to say how pleased I was…
I just wanted to say how pleased I was with the way Kalidas solved the problems I had both with my washing machine and the lack of hot water He was very polite and helpful and solved the problems in a very short time
Susan · 21 September 2022
★★★★★ 5/5
TrustpilotWonderful service.
Wonderful help from Ilinca, attentive to tenant/landlord’s needs.
Audrey · 10 February 2023
Agent replied · 17 June 2024
Thank you for taking the time to leave us feedback, it’s greatly appreciated.
★★★★★ 5/5
TrustpilotWorking with this agency has been a…
Working with this agency has been a pleasure
Runchiodi · 4 February 2023
Agent replied · 17 June 2024
Thank you for taking the time to leave us feedback, it’s greatly appreciated.
★★★★★ 4/5
TrustpilotMy experience with Life Residential was very good
My experience with Life Residential was very good. I believe that the reference and credit card charges are rather high. All the rest are in a very good level.
Konstantinos · 19 January 2018
Agent replied · 17 June 2024
Dear Konstantinos, thank you very much for your feedback - it's great to hear you've had a good experience with LiFE!
★★★★★ 1/5
TrustpilotVery bad experience for on-going service
The services it not good at all on on-going maintenance of the flat, the handling method by Life Residential consultant for consumable part of the flat doesn't make any sense.
Martin · 10 November 2023
★★★★★ 5/5
TrustpilotGreat Service
Ms Noor has provided very good support throughout the tenancy and usually very responsive to my questions or request for updates. Overall very satisfied with the services so far
Aaron · 30 September 2017
Agent replied · 17 June 2024
Thanks for your feedback Aaron. We're pleased that Noor has offered you great service as your property manager and has been responsive and supportive. We really appreciate your time, thanks again. Please let us know if there's anything else we can do to improve.
★★★★★ 5/5
TrustpilotGood experience with Life Residential…
Good experience with Life Residential and with Savanna Chan, the agent there. She dealt swiftly and efficiently with a problem that I had and is always responsive.
Philip · 5 April 2019
Agent replied · 17 June 2024
Hi Philip, thanks for your feedback!
★★★★★ 5/5
TrustpilotAlways excellent service and I am a …
Always excellent service and I am a long term and satisfied client. many thanks for the support of Giada Di Carlo for the latest renewal of my tenancy agreement
Keith · 22 September 2017
Agent replied · 17 June 2024
Thanks for taking the time to tell us your thoughts Keith. It's so lovely that you are one of our long term satisfied clients - we couldn't ask for more than that! Thanks for sticking with us and for your kind feedback, we really appreciate it 😊
★★★★★ 5/5
TrustpilotKalidass managed my case with great…
Kalidass managed my case with great efficiency and professionalism. Highly recommended
Enzo · 21 October 2024
★★★★★ 5/5
TrustpilotGood start fro Carlos
Happy to provide review for Carlos. Tough call replacing Brogan but doing very well so far. Prompt, proactive communications and all matters handled well
Michael · 30 January 2020
Agent replied · 17 June 2024
Hi Michael, thank you for your feedback on Carlos! We're happy that things are moving smoothly.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
