Trusted Agent profile · Birmingham

John Shepherd Birmingham reviews

4.2

★★★★★ Great

1,031 reviews across 3 platforms

33, Colmore Row, Birmingham, B3 2BS

John Shepherd's office in Birmingham, at 33, is rated 4.2 out of 5 across 1,031 reviews on three platforms, including 292 Google reviews rated 3.8.

Google logo

3.8 / 5

292

Reviews on Google

This office

Yell logo

1.0 / 5

1

Reviews on Yell

This office

Trustpilot logo

738

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Birmingham office, from every platform, shown as written. First names only.

5/5

Trustpilot

The experience went smoothly

The experience went smoothly, John Shepherd supported my wishes which helped me a lot with my move.

Seckin · 16 August 2023

5/5

Trustpilot

John Shepherd Team excell in every area…

John Shepherd Team excell in every area working together to achieve sales .Pleasure dealing with the team

Katie · 15 August 2023

5/5

Trustpilot

Quick service

Quick service, sourced tenant very quickly and completed all the relevant checks etc. communication through out the process excellent L.

Gregson · 22 May 2023

5/5

Trustpilot

Highly recommending.

Quick process of renting the property. Very nice and helpful staff. We would highly recommend.

Magdalena · 29 September 2023

5/5

Trustpilot

Brilliant service

The staff were all really helpful and prompt. Couldn't have asked for more.

Mr · 12 November 2023

5/5

Trustpilot

Letting my property through John Shepherd

I've been letting my property through John Shepherd for a few months now and they have been nothing but friendly and helpful.

Simon · 27 February 2023

2/5

Trustpilot

They tend to resolve small issues quite…

They tend to resolve small issues quite quickly however they don’t take responsibility when they have made a mistake.

James · 17 May 2023

5/5

Google

Recently let my apartment in Bham city centre using John Shepherd. First class service provided by the team and a big thankyou especially to Lily Johnson who was my main port of call throughout . Would highly recommend.

Steve · 26 August 2020

5/5

Trustpilot

Lauren sold my mother's house and she…

Lauren sold my mother's house and she was very professional polite and kept me in the loop. Id like to personally pass on a message that we was all very impressed by her service Thank you

Yvonne · 25 February 2021

4/5

Google

Initially I had a bad experience with this company, however once Charlotte Ford became my point of contact everything started running smoothly. She responds to emails in a timely manner and is professional.

Dimitrios · 26 August 2021

5/5

Google

John Shepherd has been managing our investment property for over seven years now during which time they have been professional and proactive both in terms of finding new tenants and managing the tenancies.

Mark · 26 August 2021

5/5

Trustpilot

10/10 Experience

The team were great from start to finish. The process was very smooth and moved quickly.

Mr · 23 July 2023

2/5

Trustpilot

Poor communication

I had to chase up a lot of things with numerous emails and phone calls.

Miss · 15 August 2023

5/5

Trustpilot

Amazing service provided by John…

Amazing service provided by John Shepherd. Jordan managed to sell my property quickly and was friendly and helpful from start to finish. He dealt with all queries promptly and efficiently. Would highly recommend.

Saira · 6 August 2021

5/5

Trustpilot

Speedy and efficient service

Fantastic service- put on the market to SSTC within 48 hours at over asking price! Emilie, Jordan and Sophie all did a fantastic job and we couldn't have been happier! Would highly recommend.

Carly · 23 July 2021

5/5

Trustpilot

Lily Johnson

Lily JohnsonLily has been quite supportive with prompt response to my queries. She is really a good asset to the team.

Fine · 7 February 2023

5/5

Trustpilot

Katie & Lauren sold my mothers house…

Katie & Lauren sold my mothers house for me, the whole process was smooth throughout and they were always at the end of the phone when I had questions! Would highly recommend them to anyone

David · 17 February 2021

1/5

Google

Never pickup the phone or call me back or reply to me 👎 …

Aye · 26 August 2023

5/5

Trustpilot

Highly recommend

Megan & Lily have been great to communicate with from the get-go and made sure all our tenancy related questions were answered quickly. They are very approachable as well. Many thanks for your help!

Kiran · 28 March 2021

4/5

Trustpilot

Property rental

Generally speaking renting my property has been seamless. Exactly what you need when out of the country.

Mr · 23 May 2023

5/5

Trustpilot

Great lettingd team

The letttings team at solihull is excellent, Sans in particular is superb..

Matthew · 20 September 2023

5/5

Trustpilot

As always the staff both Senka and Tina…

As always the staff both Senka and Tina supported by Paul did an excellent and professional job.

Andrew · 4 May 2023

5/5

Trustpilot

Very helpful we had never sold a house…

Very helpful we had never sold a house before so were blind to what to do,but they were always on call for advise and help very friendly and professional

Melvin · 15 December 2021

5/5

Google

Great service from Emilie and Maggie on my purchase which is currently in progress. So pleased with the communication and support all through this process. My thanks to you, Emilie and Maggie. All the best.

Antony · 26 August 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read John Shepherd's Google reviews
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