5/5
TrustpilotExcellent service
I appreciate Megan’s provided excellent service with me even thought I am not success to rent the house due my personal reason. I would no hesitate to recommend to others. Thank you so much.
Trusted Agent profile · Birmingham
John Shepherd Birmingham reviews
★★★★★
1,033 reviews across 3 platforms
33, Colmore Row, Birmingham, B3 2BS
John Shepherd's office in Birmingham, at 33, is rated 4.2 out of 5 across 1,033 reviews on three platforms, including 292 Google reviews rated 3.8.
Reviews
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotJust moved into my new house
Just moved into my new house. John shepherd agents are professional. Especially Mr Westwood, Rickie. He helped me a lot. He answered my questions super fast and polite. Totally recommend this agent!
3/5
TrustpilotQuick response usually to emails…
Quick response usually to emails however I do feel that contractors used to supply quotes for jobs are expensive to the extreme
5/5
TrustpilotExcellent Service
Excellent Service! I recently used John Shepherd to market my property. I found them to be professional and efficient with the sale completing after only 6 weeks. I would definitely use them again.
5/5
TrustpilotRental Inspection
The agent who conducted the house visit was very timely and efficient with the inspection. We have always received excellent service from John Shepherd.
5/5
TrustpilotExcellent customer service by
Excellent customer service by christina williams. Will recommend John Shepherd.
Agent replied · 13 June 2024
Thank you so much for your kind words, it is great to hear you had a good experience with John Shepherd.Here to help in the future.
5/5
TrustpilotExcellent and Efficient.
Lily Johnson jas provided a superb service to me as a BTL landlord. She is efficient, effective and responsive.
4/5
TrustpilotVery good to deal with
Very good to deal with (John), responsive and am happy with all they provide
5/5
TrustpilotProfessional team, start
A great team who are professional, reply back quickly and answer phone calls. As a landlord I couldn't ask for more
5/5
TrustpilotFantastic lettings management and the…
Fantastic lettings management and the same for the sale of my apartment too. Kai and Shannon in particular have been amazing throughout. Looking forward to working with you again and couldn't recommend enough!!
5/5
TrustpilotLauren wood has been extremely helpful…
Lauren wood has been extremely helpful with dealing with my situation with my landlord and has gave us lots of useful advice
5/5
TrustpilotExcellent communication
Excellent communication, great overall service. No issues at all.
Agent replied · 13 June 2024
Thank you so much for your kind words, it is great to hear you had a good experience with John Shepherd.Here to help in the future.
5/5
TrustpilotThe process of getting an apartment was…
The process of getting an apartment was Smith and less stressful. Quick decision and apartment is great The documentation process wasn't stressful
5/5
GoogleGita Patel has managed the house I have rented for the last two years, she is terrific , she resolves any issue as soon as possible and her response is always quick and she has always provided us with amazing service.
5/5
GoogleThanks for your support Emilie! You’ve been professional in helping with getting started with one of the biggest purchases I’ve had to make to date! By far the best estate agent I’ve dealt with. Good quality service and prompt response.PositiveResponsiveness, Professionalism
5/5
GoogleLily at the Birmingham colmore road branch was amazing! She was always quick with a response and made the application process as easy as she could! would definitely recommended to anyone looking in Birmingham to use herself and John shepherds services!
4/5
Trustpilotvery good for choosing this tenancy and…
very good for choosing this tenancy and always reply for concern.
5/5
TrustpilotMy property has been managed really…
My property has been managed really well by Lauren. The actions are swift and direct with good outcomes and the feed back is very good. Thanks
5/5
TrustpilotWould recommend this estate agent with…
Would recommend this estate agent with confidence knowing Adrian and Sam will do all they can to make the sale go as smoothly as possible...They are both friendly and will always go the extra mile to help and advise...
5/5
TrustpilotThey were very helpful
They were very accommodating to my questions and helpful with my concerns during referencing and document process 👍
5/5
GoogleWe rent a flat and we had such a lovely and professional support from Lily and Drew. They were fantastic, helped us in many issues with patience and "putting themselves in our place". Many, many thanks for these special agents Lily and Drew.
5/5
TrustpilotExcellent service
The reception and service provided was quite exceptional. Sufficient information about the property was provided.
5/5
GoogleLilly it's an amazing agent! She was really helpful since the start of my application and until the actual day I moved in! She answered all my questions and understand my worries, she was really comprehensible, patient and implicated XX
4/5
GoogleI had amazing service from Lily Recently, on helping me find my new apartment! With such a big move from London to Birmingham I needed a safe city location with good transportation services! Can’t wait to officially move it! Sandy
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
