Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotNo pressure sales very pleased with…
No pressure sales very pleased with service
Nicola · 9 April 2026
Agent replied · 2 June 2026
Hi,
Thank you for sharing your 5-star review with us!
I'm delighted to hear you had a great experience, and I will pass along your positive feedback.
Many Thanks,
Chloe
Customer Service Manager
★★★★★ 1/5
TrustpilotHorrendous company
Horrendous company. However
Scott · 28 April 2026
Agent replied · 2 June 2026
Hi Scott,
Thank you for sharing your review with us!
I'm very happy to hear you had a great experience with Sandy and I will pass on your feedback.
Many Thanks,
Chloe
Customer Service Manager
★★★★★ 1/5
FacebookSharks and fraudsters, they never answer the phone, when you do speak to them they lie and make false promises. They will never sell your house for the initial price offered at the beginning of the process. They simply don’t care about you, your family, or selling your property.
They bask in abusing their position in respect of the elderly.
Ishmail and Megan are complete liars.
Harriet · 7 May 2025
★★★★★ 5/5
FacebookWorked with Alexia this year and she is meticulous to detail. would highly recommend!
Stavroulla · 29 April 2025
★★★★★ 5/5
TrustpilotBetter than i thought
I wasn’t too sure what to expect at first, but House Sales Direct were excellent from start to finish. They kept me informed every step of the way, didn’t mess me about, and got the house sold quickly. I’d definitely use them again if needed.
Henry · 24 June 2025
★★★★★ 1/5
TrustpilotTruly Awful. Absolute waste of time. *AVOID*
Read the negative reviews 1st - they make up 27% of House Sales Direct feedback and are a true reflection of how appalling this company really is.
Ben · 15 December 2025
★★★★★ 1/5
TrustpilotHorrible company
Horrible company, lost so much money with them. They lie, they are not selling anything, they just catch you with the contract and do nothing. When you try to exit, they charge exit fee... scammers.
Ci · 22 July 2025
★★★★★ 5/5
FacebookHouse Sales Direct was impressive. The team demonstrated unparalleled professionalism and expertise. They provided help with selling my house relatively quickly, exceeding my expectations. The entire process was smooth, transparent and stress-free, thanks to their proactive communication. Highly recommended!
Aribah · 29 April 2025
★★★★★ 1/5
TrustpilotDon’t ignore the reviews they are true!!!
My experience with House Sales Direct has been heartbreaking and incredibly stressful.
Attila · 26 November 2025
★★★★★ 5/5
FacebookI dealt with this company to sell my house, I found them to be, reliable, professional and quick in response. I totally recommend them.
Tracy · 29 April 2025
★★★★★ 1/5
FacebookFrom a buyer perspective..dodgy. Ask for a holding deposit. Failed to pass on offers.
Hannah · 15 June 2025
★★★★★ 5/5
FacebookThank you for all your help Kyran. Your knowledge helped me to make a decision .
Christina · 29 April 2025
★★★★★ 1/5
TrustpilotAvoid unless you like being repeatedly…
Avoid unless you like being repeatedly lied to and misled
Lujaydee · 24 April 2025
★★★★★ 5/5
FacebookFantastic service! Can’t fault Kyran enough. Would strongly recommend.
Josh · 29 April 2025
★★★★★ 5/5
Facebookbrill service from Kyran - completition at work
Liam · 29 April 2025
★★★★★ 1/5
FacebookComplete waste of time. Cold called us, spent nearly two hrs on the phone persuading us to sell our house through them. Made promises and decisions that were not met. Avoid us our advice.
Geoffrey · 3 February 2024
★★★★★ 5/5
FacebookGreat service from Kyran !
Toby · 29 April 2025
★★★★★ 5/5
FacebookGreat service from Kyran.
Dan · 29 April 2025
★★★★★ 1/5
TrustpilotFAST ????
Kevin · 20 May 2026
★★★★★ 5/5
TrustpilotVery accommodating.
Eirian · 30 April 2026
Agent replied · 2 June 2026
Hi Eirian,
Thank you for sharing your review with us!
I'm delighted to hear you had a great experience with Hamzah, and I will pass along your positive feedback.
Many Thanks,
Chloe
Customer Service Manager
★★★★★ 5/5
TrustpilotVery polite
Laura · 9 December 2025
Agent replied · 24 December 2025
Hi Laura,
Thank you for sharing your 5 star review with us!
I'm delighted to hear you had a great experience and I will pass along on your positive feedback.
Many Thanks,
Chloe
Customer Service Manager
★★★★★ 5/5
TrustpilotFantastic service
Rating only, no written review.
Owen · 24 November 2025
Agent replied · 24 December 2025
Hi,
Thank you for sharing your 5 star review with us!
I'm delighted to hear you had a great experience and I will pass along on your positive feedback.
Many Thanks,
Chloe
Customer Service Manager
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.