House Hunt Birmingham reviews

★★★★★ 1/5

Facebook

Very unhelpful for students- did not contact to tell me my house wouldn't even be BUILT in time for moving in, do not help with queries and issues in the property, also bring viewings in without notice (required to give 24 hours notice as the contract states)- their representative even tried to open the door when I told them they couldn't come in as I was in my PJs. I have called numerous times to try to rectify issues with them, as have my housemates, with no reply or a meager "I'll get back to you later". Without a doubt the worst housing agency in Selly Oak

Alex · 4 November 2017

★★★★★ 5/5

Yell

5/5 great agents

My son had reserved a property with his girlfriend in a 2 bedroom apartment through House Hunt. As you can understand they are both very young and new in looking for houses so ofcourse they needed the help of mum! The manager Ad was absolutely fantastic! We contacted many agents in the Selly Oak area and they took our details and never got back to us! We are from Limerick in Ireland and due to distance we were not able to attend viewings. Ad however did numerous viewings with us over Skype which was so helpful. They made us feel really comfortable, no pressure into signing or payments. This morning we arrived at the property with my son and his girlfriend and a member of the team was there to greet us (not sure of his name) to take us through the property and how to use the boiler, as a parent you can understand I am very cautious!

GraceT-24 · 8 September 2017

★★★★★ 1/5

Google

Avoid at all costs. These people are fraudsters producing bogus excessive cleaning invoices (we have proof) and refusing to return our deposits. One month late we are still waiting! They have tried to charge for a bed that was broken (it was broken when the tenancy was taken up and we have documented evidence). They have also tried to charge for cleaning external window sills! Do not rent 68 Dawlish Road, Selly Oak from these people or anyone else connected to the landlord. They have been and continue to be unhelpful and less than honest. What a pity taking students for a ride seems to their aim in life!

R · 22 June 2017

★★★★★ 5/5

Google

Straightforward process, efficient and clear communication. Naz was very helpful in answering questions and providing information.

Kiera · 21 June 2022

★★★★★ 1/5

Yell

House Hunt

I have paid the deposit protection Fee as advised by this company, but i think it was not an advice but something else. I have not seen my £60 as a deposit protection fee playing any role.we left the house in good condition and as well the time we moved in the house, most of the equipments promised and expected was not in there. I still cannot understand how they work.I would even give a zero star if I had the chance. I had bad times with them. they still cannot explain how my deposit deducted. Only giving ambiguous explanations.comment if you experienced the same issues of loosing your deposit or been paid much less than you should have got. NB:Good Landlord though, every thing told landlord was done to his best. But they sometimes cant provide the details of the landlord

Hidden · 2 September 2016

★★★★★ 5/5

Google

Very quick and responsive service. Kamaljit Aujla Came right away to resolve an issue with the house. Would highly recommend Househunt.PositiveQuality

Jack · 21 June 2021

★★★★★ 5/5

Google

We went to some house viewings with AJ, he was fab and gave us all the info we needed! It was quick and easy to rent. Thank you!!

Izzy · 27 October 2024

★★★★★ 5/5

Google

Really good service from Ajay. Everything was explained well and they answered any question we had. Overall Great experience.PositiveProfessionalism

Luca · 25 August 2021

★★★★★ 5/5

Google

Fab customer service - everything clearly explained to myself and other housemates, who don't really have much experience with this sort of thing. We were shown a much better (and cheaper!) house than the one we had in mind. Very appreciated.

Hannah · 22 June 2019

★★★★★ 5/5

Google

The service at HouseHunt was very professional and different to any housing agency I went to. The atmosphere was friendly and welcoming making the whole process very easy. I successfully found a house and therefore would 100% recommend HouseHunt to others.

Nataleebfitness · 22 June 2019

★★★★★ 5/5

Google

The staff Adnan is very nice. And the Granville Lofts is very fresh building. I rent the last property in this building. Lucky ~

Ella · 22 June 2019

★★★★★ 5/5

Google

They are full of passion and helped me a lot, and I quite satisfied with the service and my new studio. Adnan is amazing!!

李晓霏 · 22 June 2019

★★★★★ 4/5

Google

Adnan Hussain was very helpful and helped me find a property that suited all my needs.PositiveResponsiveness, Professionalism

Erin · 21 June 2021

★★★★★ 5/5

Google

I am a reputable landlord in the selly oak area with over 20 student properties. We have been using house hunt for many years to do all our lettings. They have been fantastic. Given us very good feedback. I can't recommend them enough to other landlords of even prospective tenants. We will be using them for a very very long time. Their prices are very fair and competitive. Very professional. Best Wishes. Shakib Kaser

S · 22 June 2017

★★★★★ 5/5

Google

Adnan was really wonderful he really is super helpful. ..... I recommend all Chinese students to house hunt .. thanks x

Yu · 22 June 2019

★★★★★ 5/5

Google

Majid was very professional and helped us in a short span of time!PositiveResponsiveness, Professionalism

Previn · 21 June 2021

★★★★★ 5/5

Google

Majid is very helpful to help us settle our house.He is quite a good agent I had met.

Jing · 21 June 2020

★★★★★ 5/5

Google

Ajay Malhi is the receptionist. Very good service. Recommend him!PositiveResponsiveness, Professionalism, Value

Xuanbo · 25 August 2021

★★★★★ 5/5

Google

Whilst they were my estate agents they were incredibly quick to help with the few problems I had and everything went smoothly. Upon moving out, I needed help getting some important letters forwarded to me with urgency and they were very responsive and helped me the best they could. All problems were resolved in a day! Highly recommendPositiveResponsiveness, Quality, Professionalism

Megan · 25 August 2021

★★★★★ 5/5

Google

Excellent service. As a student, navigating house viewings can be a stressful experience, but the House Hunt agents are friendly, patient and helped us feel at ease. I never felt pressured into confirming a rental and was fully informed throughout the entire process. They have also been extremely considerate of changing plans regarding tenants dropping out, which is sometimes inevitable when dealing with university students!

Kate · 21 June 2020

★★★★★ 1/5

Google

Avoid them at all costs. Edit: you helped me enough. Thank you!

Tudor · 21 June 2023

★★★★★ 1/5

Trustpilot

Do Not Use Them

Please note this company promises everything with repairs however even after 3 months the inventory repairs are still outstanding. Property repairs manager is Raihan Hussain who is just not bothered and will keep making excuses, stay away from these cowboys.

Mrs · 4 October 2023

★★★★★ 5/5

Google

Ajay Malhi is really nice and have been very helpful!!! Recommend him!!!!!!!

Maliya · 21 June 2021

★★★★★ 1/5

Yell

Very very very bad

Microwave missing when we moved in. Horrible plumbing which they won’t fix. They’ve also repeatedly failed to replace our broken freezer and fridge. I understand houses have ware and tear but it’s very frustrating when they say someone will come to fix it and this never happens

BronwenH-12 · 30 January 2023