Dixons Estate Agents Selly Oak Sales reviews in Birmingham

★★★★★ 5/5

Google

We are very pleased by Dixons' agent David. He listened and helped with our plight. We had spent months viewing properties and being told we had no credit history and no guarantors with properties. No one listened and offered information on what was needed to settle as new settlers in the UK. Thank you, David Hession, for considering all we had to prove we could rent a property and settle in the UK, something we proved to immigration before coming to the UK and also guaranteed by our employers. You gave us the platform to prove our rights to rent.

Garikai · 23 October 2023

★★★★★ 5/5

Google

We had a really long buying and selling process, with a long chain, one drop out at a very late stage and lots of issues with conveyancers (not the ones recommended by Dixons - others in the chain). Dale chased information, estate agents, buyers in the chain and basically anyone to get the whole process over the line in time. We completed on the very last day possible for 2/5 people in the chain's mortgage offers to still be valid, and while an incredibly stressful process, it was made a whole lot easier by Dale and the whole team at Dixons Selly Oak's commitment to get the buying/selling process over the line that has made it worth it. We are not going to be moving for a while, but wouldn't hesitate to recommend Dixons and the staff there to anyone else thinking of moving. Thanks all!

Ryan · 23 October 2023

★★★★★ 5/5

Google

Couldn't ask for a smoother house selling experience! The Selly Oak sales team got my house sold stc after just two weeks on the market, AND for above asking price! Then, the house sale was completed within 4 months. Jan, and other members of the team kept me updated regularly during the sales process to ensure things were movingly along quickly and efficiently. My husband and I are so happy we chose DIXONS Selly Oak to sell our house! Thank you!

Rachel · 23 October 2023

★★★★★ 5/5

Google

Just want to say a big thank you to all the DIxon's staff who managed to find a buyer for our family home. Branch manager Claire Middleton and Jan Sturley, who handled the sales progression, were five star in all aspects of their dealings with our family. They kept us informed of developments every step of the way and used their expertise and experience to guide us through the process with the minimum of stress. They are both first class professionals at the top of their game and I can't thank them enough.

Lawrence · 23 October 2023

★★★★★ 5/5

Google

Have used Dixons Selly Oak twice; first to purchase our house in 2017 and second to sell it in 2022. Felt very well supported in both occasions from the team including Sales team, Mortgage Advisors and Sales Support. We had a tricky situation in our sale with pressure from both buyer of our property and vendor of property to be purchased and the team at Dixon's went above and beyond to assist in getting both over the line. I am grateful for their hard work ans would happily use them again in the future.

Ciccone · 23 October 2023

★★★★★ 5/5

Google

All thanks to Tayla who made sure my paper work was completed within a day, she was very helpful and professional.Dixons remain the best for me.

Esther · 25 February 2024

★★★★★ 5/5

Google

Had Sophie hodgson help get our dream house! Amazing realtor. Helpful and kept in touch the whole way through! Thankyou! x

Mary-Jayne · 17 January 2026

★★★★★ 5/5

Google

Becky was very helpful throughout the whole process thank you

John · 24 November 2024

★★★★★ 5/5

Google

Very helpful especially Tim and Jaia. Thanks for this smooth transition.

Dr · 8 November 2024

★★★★★ 1/5

Trustpilot

DO NOT USE DIXONS HALESOWEN IN-HOUSE…

DO NOT USE DIXONS HALESOWEN IN-HOUSE BUILDING SURVEYORS & MORTGAGE COMPANY £20000 OUT OF POCKET ! . I purchased a house from them and used there building home buyer surveyor and mortgage company as I felt pressured to take the service as they said they had lots of buyers for the house and that they would only sell if I taken a mortgage with them . I had the report come back from Dixons building surveyors saying the house was fine and in good state . I was then put on a high interest mortgage rate which I questioned but yet again told that was the best deal and gave me the rights to buy now . Received the keys 2 weeks ago from the sales manager Matthew who was rushing to get me out of the branch as he was busy and load and be behold all issues came to light . Found subsidence at the front of house , the walls were all damp in the living room and kitchen which have now been found that there been a leak that been there for long time .all windows were blown , the electrics had faulty wiring and has to be condemned . I had to get an independent survey done after getting the keys and it found out that the house is in serious state of repair ! . It’s now going to cost me over £20000 out of my own money which if Dixons didn’t give a false home building surveyor I wouldn’t of brought the house but I guess that’s how they scam people . All the problems with the house and the Dixons scam I’ve now had to take this to legal matters as I have been falsely sold this house with the state of repair and the evidence shows this. If I could give a zero I would . Always do your research and go elsewhere then Dixons Halesowen. BE CAREFULL !

Debbie · 6 April 2025

★★★★★ 5/5

Google

I am currently about to buy a property through Dixons in Selly Oak, and the whole complex was quite complicated (for reasons not best disclosed). Georgia was excellent throughout - keeping me informed of matters, no matter if good or bad news. She is excellent at her job, extremely friendly and approachable. Kind Regards Lee

Lee · 23 October 2020

★★★★★ 5/5

Google

Spoke to Teliah on the phone today regarding a rental property I’ve been looking at, she was amazing! You really couldn’t ask for a better person to deal with

Sioul · 23 October 2023

★★★★★ 5/5

Google

From start to finish, Jessica and Sophie, has been very supportive and helpful in getting me sorted quickly with this apartment, I'm quite looking forward to this journey.

Ĺionel · 20 October 2025

★★★★★ 1/5

Google

Very unprofessional. I was interested in a rental. Requested a video tour . I was contacted and was told I would get one the following day and also receive a phone call.I didn’t receive a video and neither did I receive a phone call. To then unfortunately look a few days later and the property has now been agreed with someone else. To not have the decency to get back to me is very unprofessional. I’m very disappointed.

Dee · 21 March 2025

★★★★★ 5/5

Google

Helpful staff especially Preet and Becky

Hadi · 1 December 2024

★★★★★ 5/5

Google

Jan at Dixon's Selly Oak has been absolutely brilliant - sale ran into "technical difficulties", my solicitor was useless, but Jan kept the buyer on board (for 7 months!!) and was always quick to reply and keep me in the loop. Could not recommend more highly.PositiveResponsiveness, Professionalism

Steve · 23 October 2021

★★★★★ 2/5

Trustpilot

Poor, agressive service

I used the Birmingham City Centre branch.All started well. We had the valuation done by a very professional agent who told that we could achieve X price on the sale of my flat and would probably sell within 2 months.We had an offer of 15k below asking price and a different agent (Ian) who now handled our case was very annoyed that we wouldn't accept that and implied that the flat had been overvalued. Once we had an offer at asking and accepted it, it turns out that he had told every viewer that due to a 20yr doubling clause in the lease that the flat would be difficult to buy and require a deed if variation, but no problem as I had apparently agreed to pay for this in full myself, even though I didn't agree to this at all. This eventually cost me a grand total of £6k in solicitors and admin fees to our freeholder.We spoke to other people who had sold in the building recently and they said that they hadnt required a DOV. At every stage Ian was very illusive and hard to pin down to facts, whenever a hard conversation needed to be had he suddenly had people arrive to 'collect keys' or he would have to run off for a photoshoot leaving the call. Genuinely some of the most hostile and agressive customer service I have ever received in my life.The buyer then after THREE MONTHS decided to change lender and solicitor (the solicitor that Ian had personally recommended) on Ian's advice and he had not consulted me about the change at all, blaming me for everything he could. It honestly felt like he was working for the buyer and not me.All in all, extremely poor and hostile service. It improved dramatically after Ian mysteriously left the branch and his role was taken on by someone else who was able to give the buyer a push, that is the only reason I tacked on a second star.

Tom · 15 August 2021

★★★★★ 5/5

Google

The experience was seamless and Tayla was welcoming and willing to help all through.

Monsurat · 24 July 2024

★★★★★ 4/5

Google

I dealt with David when moving into my property he was very helpful with any queries I had and dealt with them very professionally.

Millie · 10 January 2024

★★★★★ 5/5

Trustpilot

Becky at Dixons Yardley office has been…

Becky at Dixons Yardley office has been brilliant with the sale of my family home of 54 years,she put me at ease no stress,she has excellent communication about the area and between herself and me,she sold my house in 1 Day im absolutely buzzing,

Angie · 27 February 2026

★★★★★ 5/5

Google

I dealt with Tayla who was amazing and I would definitely recommend to anyone, thanks so much!

Megan · 25 May 2024

★★★★★ 5/5

Trustpilot

Excellent service

Excellent service! Becca was professional, responsive . Highly recommend!”

Joe · 30 October 2025

★★★★★ 5/5

Google

Over several years I have purchased, sold and let multiple properties via Dixons Selly Oak. The entire team Jan, Claire, Tim, Amy, Becky to name few have been, considerate, efficient and professional at all times. Whether you are buying, selling or letting look no further; the prompt and experienced serviced will not let you down.

Jivara · 19 October 2024

★★★★★ 5/5

Trustpilot

Dixons.Sutton New Road Erdington.

Dixons.Sutton New Road Erdington.Highly recommend them. We have used Dixons a number of times in the past along with my son both sale and 2 purchases. Excellent service. On this occasionWe have purchased a property from them. Nothing was too much trouble. Re Viewed when ever we needed to. And any questions were answered quickly. As this property purchase went through. Sarah Blair was superbWith calming the situation and managing the difficult problems raised at times.Sarah Blair is a credit to Dixons. Very professional and understanding. Thanking all staff too. All dedicated to an efficient service not only for their clients but for their clients purchasers. Well done.

Linda · 31 March 2021