1/5
GoogleNo show for house appraisal after a very professional telephone service to make the appointment. No contact to apologise. Disappointing.
Trusted Agent profile · Birmingham
Connells Lettings Birmingham reviews
★★★★★
232 reviews across 1 platform
93 High Street, Kings Heath, Birmingham, B14 7BW
Connells Lettings's office in Birmingham, at 93 High Street, is rated 4.3 out of 5 across 232 reviews on 1 platform, including 232 Google reviews rated 4.3.
Reviews
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
Google5/5
GoogleGood follow up for Charlotte, Thank you very much!
5/5
GoogleFantastic service from Billy and all at the branch. Helpful and very professional service!PositiveResponsiveness, Professionalism
1/5
GoogleDon’t use these estate agents complete con artist
5/5
GoogleJo was very helpful from start to finish!
5/5
GoogleVery friendly and professional staff.
5/5
GoogleThey have been helpful and friendly and always sort out problems
5/5
GoogleStaff are friendly and professional. If there are issues they will do their best to sort it out.
5/5
GoogleTransparent service, helpful, friendly and knowledge on sales processes. Would recommend highly.
5/5
GoogleThe whole team were a delight, really helpful and knowledgeable.
5/5
GoogleSatisfied
Agent replied · 16 April 2026
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Wonderful to hear you had such a fantastic experience, thank you for your feedback! We’d be grateful for any extra details you’d like to share!
5/5
GoogleGreat staff, made selling easy!
5/5
GoogleGood communication. Professional service.
3/5
GoogleRating only, no written review.
Agent replied · 25 October 2024
Hello Fozlor, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing complianceresidential@connells.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Thank you for leaving us a 5* review.
5/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Thank you for taking the time to leave us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent service!
1/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Hello, thank you for taking the time to leave a review of your experience with us. We're very sorry to see that there were issues. We take all of the feedback that we receive very seriously and will relay your views over to the branch for them to be aware of and assess in the future. Thank you again for your feedback. Best Regards
2/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Hello, thank you for taking the time to leave a review of your experience with us. We're very sorry to see that there were issues. We take all of the feedback that we receive very seriously and will relay your views over to the branch for them to be aware of and assess in the future. Thank you again for your feedback. Best Regards
2/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Hello, thank you for taking the time to leave a review of your experience with us. We're very sorry to see that there were issues. We take all of the feedback that we receive very seriously and will relay your views over to the branch for them to be aware of and assess in the future. Thank you again for your feedback. Best Regards
4/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Thank you so much for taking the time to leave us a 4-star review.
5/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Hi there, thank you so much for a lovely review, we are thrilled that you were happy with our service.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
