Trusted Agent profile · Birmingham
★★★★★
1,773 reviews across 2 platforms
158 High Street, Harborne, Birmingham, B17 9QE, B17 9QE
Connells's office in Birmingham, at 158 High Street, is rated 2.1 out of 5 across 1,773 reviews on two platforms, including 133 Google reviews rated 4.3.
Tell us what you need and we'll put you in touch. Connells Harborne hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Birmingham.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
1/5
TrustpilotAbsolute rubbish
Don't deserve any stars. Treat tenants as rubbish. No hot water for 2 months for tenant. No parking permits. Slow to respond to any fault, don't bother visiting tenants. No local tradesman support. Keep changing contacts
1/5
TrustpilotAwful down valued my house by 30k when…
Awful down valued my house by 30k when the neighbors sold for the amount I applied for. Really unprofessional, it was with Principality.working in conveyancing I see a lot of problems with them. Avoid.
4/5
TrustpilotVery much worth the fees
The specialist Housing Society I work for uses Connells throughout the UK in both a sale and market letting context. The fact that we choose to work with Connells with so much alternative choice available is testament to their quality
1/5
TrustpilotStaff seem very uninterested in working…
Staff seem very uninterested in working for the interests of the customer, nice suits and pen twiddling seem more interesting....and loss of customer data!!!!
1/5
TrustpilotDo not trust this agency
Do not trust this agency. RUDE STAFF. problems with any possible service. They don't care at all about tenants. When you trying to arrange check out,they will definitely play with you.and you can forget about deposit back. Nightmare agency
1/5
Trustpilotutterly rubbish
utterly rubbish. charged £600 in total for the service and didn't bother to do the important task of submitting my mortgage application. Ignored requests from solicitors and the advisor still hasn't even acknowledged he failed to do his job.
1/5
TrustpilotBest Avoided
Connells are very very poor on integrity. They will tell you anything and everything that comes to their tongue to sign you up and then not walk the talk. I should have checked the reviews before entertaining them.
1/5
TrustpilotOne star
One star .....
1/5
TrustpilotBasically glorified rental scammers
Attempting to keep tenancy deposit despite multiple requests to reimburse.Attempted to charge admin fees to continue out tenancy when we moved to a 6 month rolling contract
5/5
TrustpilotReview Connells Watford
Great service secured a Tennant within Days really professional people in Watford office and they are providing full management service that gives me peace of mind that my Property will be looked after
1/5
TrustpilotShambles
Shambles. Which sums up much of this country. Here's the latest: customer service number on their website, that just rings and rings with noone picking up. Laugh out loud. Dark times.
2/5
TrustpilotI have encountered better customer …
I have encountered better customer service from people working on checkouts .These characters will twist their encounters with you to suit their agenda often denying what they have said.And I had thought used car dealers were dodgy.
1/5
TrustpilotOne * is way too generous
One * is way too generous. AVOID AT ALL COSTS even if you feel desperate - don’t go there!
1/5
TrustpilotDealing with Connells
Very hard to deal with and also very rude when a company like this should keep up high expectations. I would not recommend anyone to purchase from these or give the business to sell any properties. Awful experience.
1/5
TrustpilotAn absolute joke of a company I’m…
An absolute joke of a company I’m professional just wanting to get the sale on the commission wasting people‘s time booking appointments and then cancel them last minute absolutely disgusting
5/5
GoogleAmazing people to work with they're professional, reliable and always doing what needs to be done and importantly they constantly updating me with everything that's happening.
1/5
TrustpilotINCORRRECT WASTE OF MONEY
Wrong information contradicting himself on the report. I wasted 420 quids, How can my evaluation can come up with the asking price that is higher than the market and all the report is full of HIGH RISK issues.
1/5
TrustpilotVery bad service
Very bad service, no answer em, no one to answer phone calls. It's absolutely diabolical
1/5
TrustpilotPushy, insulting and arrogant.
What a shocking bunch of wasters, tried to view a house with them, but they said my offer wouldn't get taken seriously unless I gave into them valuing my property 1st. Arrogant, and pushy.
1/5
TrustpilotDon't waste you time to go to this…
Don't waste you time to go to this agency.! They don't care about customers! I went to ask info about flat to rent and they were annoyed. They made me to feel uncomfortable.
1/5
TrustpilotRude and don't realise what effect they…
Rude and don't realise what effect they have on your life.Avoid this company they are, from my experience, liars I'm afraid.They are just estate agents, not Gods.
1/5
Trustpilotabsolutely shocking no chain and messed…
absolutely shocking no chain and messed around that much that seller has pulled out , zero communication unless i ring them ,just timewasting
1/5
TrustpilotConstant Lies
Constant Lies. Throughout every process I was lied to, they are more focused on selling extra life insurance than your mortgage. I would never use them again for a mortgage adviser or buying a house.
2/5
TrustpilotCommunication between departments is non existent
Communication between departments is non existent. Have read through their reviews and quite honestly you think they would want to up their game. So many poor reviews. I do not recommend rentals from this company.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Connells Harborne hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Birmingham.
