Trusted Agent profile
★★★★★
58 reviews across 1 platform
Suite 142, 51 Pinfold Street, Birmingham B2 4AY
Complete RPI's Birmingham office at Suite 142 is rated 3.3 out of 5 across 58 reviews on 1 platform. Checked 9 October 2026.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
1/5
TrustpilotThe worst agency I have ever dealt…
The worst agency I have ever dealt with.
Thank you for your feedback - We’re sorry to hear about your experience. We take your comments seriously and would like to resolve any issues you’ve encountered. Please reach out to us directly at newproperty@completerpi.com so we can address your concerns. We value your feedback and appreciate the opportunity to resolve issues.
1/5
TrustpilotComplete useless property management…
Completely useless property management company. High staff turnover and lack of management oversight. Very frustrating to get any response or replies.
Thank you for your feedback - We’re sorry to hear about your experience. We take your comments seriously and would like to resolve any issues you’ve encountered. Please reach out to us directly at newproperty@completerpi.com so we can address your concerns. We value your feedback and appreciate the opportunity to resolve issues.
5/5
TrustpilotGood experience
Good experience. Tommy and Matt are friendly
Thank you for your kind words! We’re delighted to hear that you had a good experience and found Tommy and Matt to be friendly. We strive to create a welcoming atmosphere for all our clients. If there’s anything else we can assist you with, please don’t hesitate to reach out!
5/5
TrustpilotVery professional consultant
Very professional consultant. Thank you for Liv, Matt and your team.
Thank you for your feedback! We’re glad to hear that you found our team, including Liv and Matt, to be professional. Your appreciation means a lot to us, and we’re here to assist you whenever you need. Thanks again for choosing Complete RPI!
5/5
TrustpilotIt has been an absolute pleasure to…
It has been an absolute pleasure to deal with Complete RPI. Throughout the organisation every single person I have been in contact with have been nice, understanding and helpful. Managed everything professionally and in a timely manner. Always easier to deal with an independent management company that protects the interests of all parties.
1/5
TrustpilotWorse company I've had the misfortune…
Worse company I've had the misfortune to know.
Thank you for your feedback - We’re sorry to hear about your experience. We take your comments seriously and would like to resolve any issues you’ve encountered. Please reach out to us directly at newproperty@completerpi.com so we can address your concerns. We value your feedback and appreciate the opportunity to resolve issues.
1/5
TrustpilotVery disappointing
Hi H Ta, we would very much like to assist you but haven't been able to get in touch with you. Please could you contact us on info@completerpi.com and we will happily help?
1/5
TrustpilotTerrible experience with this agency
Terrible experience with this agency, they just don't care unless they need money from you. Unprofessional service and unreasonable deposit deduction.
5/5
TrustpilotHelpful and responsive
Helpful and responsive. Great service.
5/5
TrustpilotMatt Gabb and Yosra
Thank you for sharing your experience with us, Wincy! We’re delighted to hear that both Matt and Yosra have been attentive to your requests and have provided the support you need while dealing with challenges related to your current tenant. Our top priority is to ensure that you feel confident and informed throughout the process, and we’re glad to know that their insights have been valuable to you. We understand how important it is to find the right tenant, and rest assured, Matt and Yosra will continue to work diligently to secure a great match for you soon. We truly appreciate your trust and look forward to alleviating your concerns! :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Complete RPI's Birmingham office has 58 reviews across 1 platform: 58 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.
Complete RPI is rated 3.3 out of 5 across all 58 reviews, checked 9 October 2026.
Complete RPI, Suite 142, 51 Pinfold Street, Birmingham B2 4AY.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.